Private equity can be a tough business. So is the restaurant industry. Imagine combining the two. A private equity firm first and foremost must have wealth. And it must be adept at conserving and building that wealth. Those are the main criteria for success. As for running a restaurant, the margins can be thin. This is why, for any restaurant, among the most time-consuming activities (and greatest operational costs) are those associated with employing people effectively and compliantly. Scheduling is a big one here. Putting together employees’ hours is another. With non-exempt staff’s fluctuating hours and toggling between workweeks considered part-time and full-time under the law, benefits administration can be a big challenge, too. At a restaurant, these operational costs have a way of easily […]
Continue readingAnatomy of a Decision: Harri’s Consultative, Collaborative Approach Equips Restaurants to Manage Growth and Support Employee Experience
What You Need to Know Growth and expansion are priority goals for restaurant owners. With these goals come many questions about how to grow. How do I manage multiple locations? How do I communicate directly with employees? How do I streamline employee onboarding? How do I remain compliant with labor regulations in each state? How do I make it easy for employees to see schedules, trade shifts, and communicate with managers? Finding efficiencies and creating repeatable processes for performance management contribute to answering all of these questions and to driving a restaurant business toward future growth. 3Sixty Insights’ discussions with users of Harri show that the vendor and its HCM software suite help keep restaurants running smoothly and consistently from one location to hundreds and […]
Continue readingNavigating HR Tech: Best-in-Breed Talent Solutions vs. All-in-One Platforms
Introduction In the ever-evolving landscape of human resources, technology has emerged as a transformative force, reshaping the way organizations manage and engage their most valuable asset: their talent. From recruitment and onboarding to performance management and career development, the realms of HR have been irrevocably altered by innovative solutions that streamline processes, enhance collaboration, and elevate the employee experience. As organizations grapple with the challenges of a dynamic workforce and the demand for unprecedented levels of agility, the significance of selecting the right HR technology solutions has reached paramount importance. With a plethora of options available, ranging from specialized best-in-breed tools to comprehensive all-in-one platforms, the choices can be both empowering and overwhelming. 3Sixty Insights aims to illuminate the intricacies of this critical decision-making process, […]
Continue readingCase Study: Rutherford Investment Company Partners with isolved to Evolve from Operational to Strategic HR
What You Need to Know We often discuss digitization as a way to facilitate operational HR—the nitty gritty fundamentals, the necessities, the boxes that need to be checked. The assumption inherent in these conversations is that greasing the path for these compliance-oriented tasks will free up time for strategic HR, reducing administrative tedium in favor of higher-level, people-oriented efforts. This journey to HCM maturity is a long series of steps, each at once meaningful and small. It is a path to success we’ve seen unfold time and time again with users of isolved. Put these small steps aside, however. Consider also that it’s so often the small things that define the employee experience, always a priority no matter where an organization is in its HCM […]
Continue readingAnalyst Insight: Insperity Empowers People Leader at CoreRx to Demonstrate HR’s Strategic Value to the Organization
Six years ago, Kevin Rierson became the very first HR person at CoreRx. In business for 11 years at the time, CoreRx, which now employs approximately 200 people (with some seasonal ebb and flow), is what’s known in the pharmaceutical industry as a contract manufacturing organization (CMO). This means it formulates drug delivery methods, such as tablets and capsules, and moves them through the manufacturing process to be cleared and approved by the FDA. Before Rierson joined CoreRx as the HR director, HR at the company fell under the authority of an “accidental HR person” — in the parlance of human capital management (HCM), someone with another, official role who also happened to be responsible for tactical, operational HR. It’s easy to imagine the result […]
Continue readingAnatomy of a Decision: Frontline Employee Experience Platform Harri Drives Operational and Financial Excellence for Jersey Mike’s Subs
What You Need to Know At what point does a business pause to consider the costs of managing HR processes on paper and in digital spreadsheets? Where does the push come from to trigger an analysis of manual processes vs. automation? In many cases, manual processes work just fine and a ‘don’t fix it if it ain’t broke’ perspective leaves those processes neglected until a problem arises. Because something is working, however, doesn’t necessarily mean that it’s efficient. What if transitioning human capital management (HCM) processes from manual to automated can save a significant amount of time, money, and frustration for your business? HCM automation enables swift execution of scheduling and recruiting processes that currently consume large chunks of time for businesses. Automation alleviates complex […]
Continue readingProfessional Employer Organizations: Getting From Operational to Strategic
When it comes to HR, most small businesses reach a point of reckoning. They finally realize they can’t wing it anymore, whether that be with accidental HR people or inadequate technology — or, for the latter, none at all beyond email, perhaps a shared drive, and standard-issue spreadsheet software. (Believe us when we say, even well past the second decade of the 21st century, we still see it all in the interviews 3Sixty Insights conducts with users….) Reaching their senses, small businesses eventually seek structure for all the complexities and red tape associated with the management of the employment of people. This is when they may call up the services of a typical professional employer organization. Most of the time, these employers are stretched as […]
Continue readingAnalyst Insight: Revolutionizing Manufacturing Performance – How Cornerstone Drives Productivity, Quality, and Efficiency in the Competitive Market
Introduction Manufacturing companies excel at discovering and investing in performance efficiencies and process automation that increases production and guarantees quality. Companies that also apply these same philosophies to HR systems and processes through advanced technologies and data analytics significantly improve employee productivity, quality of work, and execution efficiencies while realizing increased profitability and improved competitiveness. Yet many manufacturing companies find themselves with fragmented HR performance systems managing compensation in Excel, annual reviews in one system, ATS in another, sales commissions in another, and attendance in another to name a few. Investing in one complete system that modernizes performance toolsets helps companies overcome challenges in aligning talent with business strategy, improving data insight and accountability, and driving positive culture and behavior. One such platform, Cornerstone, enables […]
Continue readingAnalyst Insight: Collaborative Success – Adopting Cornerstone Through Strong Solution Provider and Customer Partnership
Introduction The successful implementation of a solution like Cornerstone requires a collaborative effort between the solution provider and the company, with both parties having important responsibilities throughout the process to ensure success and desired outcomes. Companies that implement performance management systems, like Cornerstone, realize huge administrative savings and set the stage for dynamic performance conversations. Long gone are the days when our HR professionals can be effective by collecting performance data on paper forms and storing them in file folders. Administrators and HR managers are more efficient when multiple processes like training, performance, recruiting, and compensation are centralized into one system. A solution like Cornerstone alleviates cumbersome bouncing between program windows and measurement tools to deliver intricate data insights that work together without manual interpretation. […]
Continue reading#HRTechChat: Marta Weinstock, Senior Director of Operations at Rutherford Investment Company
Marta Weinstock, my guest for this episode of the #HRTechChat video podcast, is senior director of operations at California-based Rutherford Investment Company. Part of her charter at Rutherford Investments is to get human capital management as efficient as possible. Under the aegis of her leadership and the help of isolved, the employer’s journey along the road to HCM maturity has been sweeping and inspiring. With isolved, Marta has brought order to a previously dysfunctional, disorganized HR ecosystem. Leading the charge for digital transformation from the inside, Marta has witnessed first-hand not only the excellent capabilities found in isolved’s software-as-a-service People Cloud™, but also the highly attentive approach of isolved’s HR services team. Our #HRTechChat Series is also available as a podcast on the following platforms: […]
Continue reading3Sixty Insights Monthly Research Recap | June 2023
Latest Research: Research Note: The Cloud Connectors – Asking the Right Questions and Getting From Here to There With a Sound Integration Strategy 3Sixty Insights spoke at length with subject matter experts at The Cloud Connectors. Contrary to what buyers may have been told, solution providers have far from solved the challenges innate to cloud-to-cloud integration. This Research Note explains why vendors of technology for HCM must carry out an integration strategy that lasts the full lifecycle of their software deployments. Research Note: The Professional Employer Organization: Operational Solution and Strategic Partner for HR Departments in the Midmarket Historically, professional employer organizations (PEOs) must combat the notion that they’re mostly just for small businesses looking to solve for tactical needs in HR. This research note […]
Continue reading#HRTechChat: Make Work Better with Betterworks’ Doug Dennerline & Jamie Aitken
Both my guests for this episode have appeared on the #HRTechChat video podcast previously — here, here and here — and it only made sense to host the two of them this time, at the same time. Why? Betterworks CEO Doug Dennerline and Vice President of HR Transformation Jamie Aitken have co-authored and published a book titled “Make Work Better,” and our discussion revolved around it. Let’s get something out of the way first. Employers have six ways to Sunday to make work better: make scheduling better for work-life balance, make onboarding better for immediate employee engagement (and faster time-to-productivity), make payroll better so employees get paid incorrectly less often, make on-the-job learning better so staff can build their careers… Have I missed anything? Probably, and […]
Continue readingHCM Technology Report Guest Podcast: 3Sixty Insights’ Brent Skinner on the Realities of Single Suite Solutions
Brent Skinner, co-founder, director and principal analyst for HCM at 3Sixty Insights joins HCM Technology Report’s Mark Feffer . Not long ago, Brent kicked off a discussion on LinkedIn to consider the pros and cons of full-suite HCM technology versus single point solutions. Mark asks him to expand on that, and they will look at how employers can navigate the question, what it means for small businesses, and the dangers of trying to be all things to all people. On this edition of PeopleTech. You can listen to the entire podcast here: 3Sixty Insights’ Brent Skinner on the Realities of Single Suite Solutions
Continue readingVideo: Transforming Employee Well-Being and Engagement – The Inspiring Journey of Sarah Cottrell and PepTalk
This is the inspiring story of Sarah Cottrell, an employee engagement specialist at Global Payments, who transformed the organization’s well-being and engagement with the help of PepTalk. Through purposeful conversations and data-driven insights, Sarah empowered managers, fostered trust, and created a positive work environment, emphasizing the importance of prioritizing employee well-being. Read the full report covered in the video here: Transforming Employee Well-Being and Engagement: A Case Study on PepTalk at Global Payments
Continue reading#HRTechChat with Pamela Stroko: Empowering Women in the Workplace
In a recent episode of #HRTechChat, host Jennifer Dole and guest Pamela Stroko delved into the crucial topic of supporting women in the workplace and ensuring equitable promotions and opportunities. Pamela, an HCM practitioner and HR tech expert, provided valuable insights on the impact of HR technology in enabling women to access greater opportunities. Listen in as we will explore the key points discussed in the podcast episode and shed light on the importance of HR technology in empowering women in their careers. The Shift in Women’s Careers: Pamela highlighted the significant impact the pandemic had on women’s careers. Many women were forced to leave the workforce to fulfill caregiving responsibilities and support their families during challenging times. As a result, a staggering number of […]
Continue readingExploring the Intersection of HR Technology and Gender Equality: A Closer Look
Exploring the Intersection of HR Technology and Gender Equality: A Closer Look Discussions surrounding gender equality and diversity have become more important than ever before. Organizations are increasingly realizing the significance of promoting inclusivity and addressing biases within their workforce. As a result, the role of HR technology in driving gender equality initiatives is garnering attention. In this blog post, we will delve into the insights and experiences shared by Lucia Valerio, a global people operations leader, in a conversation about HR technology and its impact on gender equality. “Organizations need to be intentional about using HR technology to promote gender equality. Leaders and HR professionals must have a clear understanding of gender disparities and biases that exist in their organization and develop targeted interventions […]
Continue readingUnleash – UNLEASH America analyst takeaways: Lean into AI, skills & belonging
It’s been two weeks since UNLEASH America 2023 came to a close. Across three days at CAESAR’S FORUM, Las Vegas, more than 200 of the leading voices from the world of HR shared their perspectives on the future of tech and the workplace. At the show, hundreds of HR leaders from companies ranging from Citi to Coca-Cola to Microsoft to Sanofi spoke about their workplace challenges and successes during the pandemic and beyond. But UNLEASH America attendees were also privileged to hear the insights of the HR sector’s top analysts. 3Sixty Insight’s director and principal analyst Jennifer Dole agrees on the need for innovative tech in the realm of talent development, plus employee engagement and performance. By adopting “smart talent solutions that leverage technology and […]
Continue readingResearch Agenda: The 3Sixty Insights Talent Management Research Themes for 2023
Since engaging with the HR technology space as a research analyst, I have had many eye-opening conversations with solution providers and human resource leaders alike. These exchanges opened my mind to new ideas and ways of thinking, resulting in an increased enthusiasm for this subject. I want to help our community challenge the status quo and discard practices that are no longer fit for purpose. This revised agenda has evolved through those conversations and hopefully you will see a greater curiosity on challenges and solutions. Advances in technology are revolutionizing the way we work by enabling people to be more efficient, effective and successful in ways that were not possible before (3Sixty Insights Blog – “How can business find the right balance between empathy and […]
Continue readingAnatomy of a Decision: Magnox Ltd. Makes the Decision to Migrate HCM and FP&A to the UNIT4 Cloud
What You Need to Know 3Sixty Insights spoke with a customer of Unit4 whose choice to continue their transformation by moving their human capital management (HCM) and financial planning and analysis (FP&A) tools to the cloud helps illustrate several emerging realities. Much of the need for HCM resides beyond HR’s traditional scope. HCM technology is at its best when integrated seamlessly with other domains of the enterprise. It provides deep companywide insights into the organization’s people data. This, in turn, furnishes leadership and line managers alike with the information they need to make real-time, informed decisions on staffing for optimal organizational resilience—e.g., workforce agility, financial control, cashflow management, reduction in staff turnover, right-fit talent for organizational growth, etc. People-centric organizations tend to have forward-thinking leaders […]
Continue readingHCM Technology Report Guest Podcast: Brent Skinner on HR, Technology and Change
Brent Skinner, co-founder of 3Sixty Insights, where he leads the HCM practice, appeared last week on PeopleTech, the HCM Technology Report’s podcast. There, he and Mark Feffer, editor and publisher at the HCM Technology Report and executive editor at RecruitingDaily.com, waded into deep waters to address complex questions around just how, exactly, HR leaders and their departments can continue to influence the employee experience in a world of work where technology for HCM is becoming increasingly friendly and usable for line managers. Their discussion originally took place during a webinar Brent delivered on the same subject matter, for HCM Technology Report. You can listen to the entire podcast here: 3Sixty Insights’ Brent Skinner on HR, Technology and Change
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