This infographic highlights how MacLean-Fogg transformed employee engagement and retention by implementing Quantum Workplace. By reducing survey completion time from 30–40 minutes to just 5–10 minutes and expanding response methods through email, text, and QR codes, the organization increased participation […]
Case Study: How MacLean-Fogg Used Quantum Workplace to Create a Thriving culture
What You Need to Know For manufacturers, building a highly engaged and high-performing workforce is a business imperative. When both are strong, output, retention, and results follow. However, hearing from and gathering feedback from this kind of workforce can be […]
Research Agenda: Bridging Leadership and Labor – 3Sixty Insights’ 2026 Combined Workforce Agenda
The future of work is no longer a theoretical concept touching artificial intelligence, remote work or skills transformation. Instead, it has become an operational reality at a time when managers are stretched beyond capacity, employee engagement is declining, compliance complexity […]
Analyst Insight: From Skill to Practice – Why Manager Enablement Is Becoming HR’s Most Critical System Design Challenge
In a recent HRTechChat podcast conversation with Jeff Smith, PhD, COO of AI-powered performance management platform 15Five, a consistent theme emerged: the future of performance management and manager enablement will not be driven by more training, frameworks, or one-time interventions. […]
Video: Human in the Loop or Just a Checkbox? Rethinking AI in HR and Support
In today’s video, Nicholas Biron break down a growing problem in both customer service and employee experience: AI is being used as a barrier, not an enabler. Vendors love to talk about “human in the loop,” but in reality, that […]
California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage? | Myths, Realities, and US Benchmarks
Part 1 of 3: Myths, Realities, and US Benchmarks In more than one phone call with customers, vendors, or other analysts in the HR technology industry, I’ve heard the claim that it’s hard to do business in the state of […]
AT&T’s Market-Based Culture Shift and What It Reveals About the Future of Work – Part 2 of 2
AT&T’s Market-Based Culture Shift and What It Reveals About the Future of Work Part 2 of 2: What It Means for the Job Market, HR Leaders, and the Future of Performance Management Editors note: This is the second part of […]
AT&T’s Market-Based Culture Shift and What It Reveals About the Future of Work – Part 1 of 2
Part 1 of 2: Inside John Stankey’s Memo and the Rise of Market-Based Management at AT&T One piece of workplace-related news that I haven’t been able to get out of my head is the memo AT&T CEO John Stankey sent […]
Council Guest Post: HR Transformation – Data-Driven HR Decisions
Utilizing Analytics to Inform and Drive HR Transformational Initiatives Introduction In the dynamic landscape of human resources, the role of data and analytics has evolved from a mere supportive function to a central pillar in shaping HR strategies and decisions. […]
Case Study: Hosparus Health Gains Efficiency, Elevates Employee Experience Through Dayforce
Founded over 40 years ago by volunteers to provide hospice and palliative care to children, adults, and veterans in Kentucky and Southern Indiana, Hosparus Health is a nonprofit provider of holistic care, veteran care, lung care management, and pet therapy. […]
Case Study: From CFO to Accidental HR Leader – How isolved Turned One SMB Manager Into a Thriving HR & Payroll Organization
Introduction Many small and medium-sized businesses depend on their financial leaders to handle HR and other administrative tasks, regardless of their background and expertise. This includes roles like CEO, CFO, and Controller — often ones that have little experience or […]
Research Note: The Hidden Costs of Being the HR Hero – How SMBs Use isolved to Turn Compliance Headaches into Strategic Growth
Running the financial side of a small and mid-sized business (SMB) is complex enough, but adding workforce management, benefits, and compliance to the mix stretches capacity even thinner. For many SMBs, hiring a full-time HR professional is simply financially out […]
Council Guest Post: HR Transformation – Timing is crucial: When to and Not to Transform HR
Understanding the Optimal Moments for Change Introduction In the ever-evolving landscape of business, the role of Human Resources (HR) continues to transform, driven by technological advancements, evolving employee expectations, and changing regulatory environments. Navigating the timing of HR transformation is […]
reworked: Choosing HR Software Involves More Than HR
Balancing focus and flexibility, navigating the suite versus point solution debate in HR tech. A question that regularly pops up as the technology environment evolves is: Which is the better approach for HR — to put all of its eggs […]
isolved Webinar: AI in Action – How QSRs are Getting Smarter | July 23rd @ 12:00PM Eastern
AI is no longer a futuristic concept for QSRs—it’s transforming how brands serve, staff and scale. In this exclusive session, you’ll hear from leading 3Sixty Insights analyst Dylan Teggart and isolved’s own Yutaka Takagi, who’ve studied how top restaurants are leveraging AI to […]
Understanding the landscape of AI for HR
This article is a summary of a conversation with Loic Michel, CEO and Julie Asselin VP of Marketing from 365Talents and Pamela Stroko, HCM Thought Leader and HCM Principal Analyst affiliated with 3Sixty Insights. The Webinar recording was titled “What’s […]
Research Note: How isolved’s Industry Expertise Enables Quick Service Restaurants to Recruit and Engage an Ever-Changing Workforce
In high-turnover industries like quick service restaurants, employee experience can often be overlooked, as it’s merely a fleeting part of business operations. In the eyes of a busy business owner or restaurant operator, many employees are there one moment and […]
Burnout, AI, and Economic Uncertainty: Why Employers Must Act Now
One thing I’ve been looking into since joining 3Sixty Insights has been the underemphasis on burnout at work and the need for more technology platforms to address it. Critics are quick to label this a “touchy-feely” subject, but it’s a […]
Research Agenda: Workforce Management 2025
The world has undergone significant changes, and so has the world of work. Influenced by the seismic shifts during the pandemic, the advent of new technologies, and evolving market dynamics, the pressing need to find and retain top talent equipped […]
Gallup’s State of the Global Workplace: Why Employee Engagement is HR’s Biggest Opportunity
Looking at the hiring market in February of 2025, you’d think that employers have the upper hand. There are too many people looking for work and not enough jobs, meaning employers can drive down wages and demand more from workers […]
