Pete Tiliakos
Principal Analyst & Strategic Advisor
ptiliakos@3sixtyinsights.com

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Pete leverages unique market expertise from over 30 years in HR and payroll technology, services, and transformation. His experience includes roles in Fortune 100 payroll leadership, HRO pre-sales and solution design, ‘Big-4’ consulting, and Director of HR Technology and Services Research for leading analyst firms. Pete is globally recognized for his extensive knowledge, coverage, research, and advisory in the payroll and employer of record services and HR technology marketplace. His research and perspectives are widely leveraged by both practitioners and providers as he is a regular contributor to industry publications, associations, and events and the co-creator and co-host of the HR and Payroll 2.0 podcast. Pete holds an MBA, and B.S. in Business Administration and HR Management, and is a veteran of the United States Marine Corps. Pete leverages unique market expertise from over 30 years in HR and payroll technology, services, and transformation. His experience includes roles in Fortune 100 payroll leadership, HRO pre-sales, and solution design, ‘Big-4’ consulting, and Director of HR Technology and Services Research for leading analyst firms.
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Agility Assessment: Your global payroll transformation starting point

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Looking to enhance your global payroll operations? Payslip’s free Agility Assessment tool, developed in collaboration with expert analyst Pete Tiliakos from 3Sixty Insights, guides you through the process. Identify process gaps, achieve quick wins, and establish a baseline plan for transformation. Take the first step towards agile payroll operations today! #GlobalPayroll #AgilityAssessment #PayrollTransformation Learn more and take the assessment here – Agility Assessment: Your global payroll transformation starting point

#HRandPayroll20: Special Episode – Tech Marketplace News & Updates

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On this special marketplace news update, Pete and Julie take a break to opine on a long list of HR and payroll technology marketplace news and updates shaping recent headlines! They dive into analyst events and innovation updates, product announcements, acquisitions, divestitures, and other newsworthy events, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, UKG, Alight Solutions, Deel, Cornerstone, and more! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos as always, I’m joined by the legendary Julie Fernandez. Welcome, […]

#HRandPayroll20: The Workplace Wellness Conundrum with Special Guest Kaz Maurice-O’Leary

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On this episode Pete and Julie welcome employee wellbeing expert, Founder and Chief Wellbeing Officer at the Bolognese Philosophy, Kaz Maurice O’Leary to the show to talk wellness in the workplace. The group discusses the growing wellness conundrum employers face and how employee expectations and evolving workforce dynamics have shaped the relationship between employee and employer. Including the role HR, front-line managers, and businesses play in supporting the wellness and wellbeing of their workforce. They explore growing trends in Chief Wellness Officer roles, AI’s potential impact on wellness, and opine on the future of wellness in the workplace! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e […]

Webinar: Remote Resilience – Redefining Global Talent Dynamics for HR | April 24th, 2024 @ 11am EST

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Led by industry experts like Pete Tiliakos – this webinar promises invaluable insights and actionable strategies to optimize your remote work approach, pushing you to thrive now, and in the future. As the conversation on where people work stabilizes, it’s time for companies to focus now on how their people work, and what they’re doing to get this right. We’re thrilled to be sharing freshly released data and insights that explore how organizations are managing remote working realities and where gaps still lie in aligning staff expectations with business and hiring needs. Continue Reading: Remote Resilience: Redefining Global Talent Dynamics for HR

HRandPayroll20: Payroll Is Coming to the C-Suite with Special Guest Ciaran Strachan

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Pete and Julie welcome Ciaran Strachan, Managing Director & CEO, for the Australian Workforce Compliance Counsel, to talk about the AWCC, its origin, work, and mission to establish payroll as a profession and bring its leaders the C-suite! Ciaran shares his path and career in payroll before unpacking the bold mission of the AWCC. The member-owned association is the first of its kind, built “by and for payroll” and working closely with the Australian government to establish payroll as a profession, re-orient its professionals as ‘regulated operational labor law experts’, set degreed education standards in line with CPA’s and lawyers, and establish the Chief Payroll Officer role!  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: […]

#HRandPayroll20: GenAI in Payroll – Fact, Fiction, and the Future With Special Guest Sheri Sullivan

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Pete and Julie welcome EY Partner and Global Payroll Operate Leader Sheri Sullivan to the show to discuss GenAI and its role in global payroll. The group sorts through the facts, fiction, reality, and future impact of the cognitive technology on payroll operations, the employee experience, and the businesses they serve.  Sheri shares her POVs and insights from the front lines of global payroll transformation and how AI is enabling impressive outcomes for organizations and leaders leaning in and embracing it!  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome, everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos […]

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Market Alert: Deel Gets Serious About Global Payroll With Acquisition of PaySpace

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Background The already intense battle for global payroll supremacy is heating up in 2024 as Deel announced its acquisition of African-based payroll and HR technology and services provider PaySpace for an undisclosed amount. The addition of the African and Middle East specialist is reminiscent of a similar move Deel made in late 2022, adding PayAsia’s APAC specialized HR and payroll technology, services, and expertise to its portfolio and planting the Deel flag in the growth region. The two organizations are no strangers, as PaySpace has supported Deel as its ‘go-to’ service partner for the African continent and leveraged the solution to fuel its own internal HR and payroll needs. The acquisition of PaySpace is part of enabling Deel’s aggressive global growth plans and will fuel […]

#HRandPayroll20 Special Episode: HR & Payroll Tech Marketplace News & Updates

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On this special marketplace news update, Pete and Julie take a break to opine on a long list of recent HR and payroll technology marketplace news and updates shaping headlines. They dive into recent product announcements and acquisitions, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, Alight Solutions, Deel, and FirstAdvantage. Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Hello everyone, and welcome to another episode of HR and Payroll 2.0. I’m Pete Tiliakos. And as always, I’m joined by the legendary Julie Fernandez. How’re you doing Julie? Julie Fernandez 00:16 Doing […]

#HRandPayroll20: Getting Started with AI in HR Operations with Special Guest Kenny Santo

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On this episode, Pete and Julie welcome Senior Manager of Employee Service Center operations at Cox Automotive, Kenny Santo, to the show to share his knowledge and tips for getting started with AI in HR operations.  Kenny shares his perspectives on AI in HR operations and employee contact center management, including how to get started, how to prioritize use cases, and how to maintain a human connection in the employee experience. He also shares his POV’s, key learnings and ‘a-ha’ moments derived along the way and the importance of governance in successful AI deployment programs.  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos […]

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Market Alert: Workday-Insperity ‘Strategic Partnership’ Stands Out in a Sea of SMB HR Solutions

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What Happened Workday, which provides enterprise cloud applications for finance and human resources, and Insperity, a professional employer organization (PEO) that develops its own HR and business performance technology and services, announced a strategic partnership and plans to jointly develop, brand, market, and sell a full-service HR solution for small and midsize businesses. The companies believe combining Workday’s technology and Insperity’s service will create a solution that helps emerging companies achieve success and maintain growth. Through the partnership, customers can take advantage of Workday HCM and Insperity’s Workforce Optimization service, which includes dedicated HR specialists, payroll and benefits, risk management, and compliance support. The combination will enable businesses to seamlessly manage their entire employee lifecycle, from ‘hire to retire’ and optimize their talent management, payroll, […]

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Analyst Insight: ADP ReThink Event Recap: ADP Turns 75

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The Unique Value of ADP ReThink ADP recently wrapped its annual ADP ReThink client event, where over 300 attendees came together in London, England for the largest turnout in ADP ReThink’s 15-year history. If you haven’t had the privilege of attending this unique global HR event, ADP ReThink differentiates itself from other HR technology provider conferences in subtle yet high-value ways. ADP ReThink is not the firm’s flagship customer event; ADP is largely known for its ADP Meeting of the Minds event, held annually across major U.S. cities and targeted to its historically smaller/mid-sized North American-based firms, where ADP ReThink is targeted to larger, multinational enterprise HR and payroll executive leaders and practitioners. Both audiences are equally focused on the same modern workforce challenges and […]

Guest Podcast: 3Sixty Insights’ Pete Tiliakos on What Payroll Practitioners Think

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Mark Feffer was joined by Pete Tiliakos, principal analyst and managing partner at 3Sixty Insights. Pete just launched a survey for payroll practitioners. The goal is to get a look at the realities of Payroll, and what’s going on in practitioners’ heads. He gave us the details of the survey and talks about what comes next, on this edition of PeopleTech.   View and take the survey here: Payroll Profession Confidence Survey Watch The Full Episode of PeopleTech here: 3Sixty Insights’ Pete Tiliakos on What Payroll Practitioners Think

Latest News: ADP’s cloud transformation pays dividends

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The payroll giant has leveraged its early bets on cloud-native development to transform into an HCM provider poised to make the most of generative AI. “ADP remains the 500-pound gorilla in payroll and, with its rich data, can literally tell you what’s really moving the economy,” said Pete A. Tiliakos, principal analyst and managing partner of 3Sixty Insights, speaking to CIO.com from an ADP conference in London in early February. “But about 10 years ago when they shifted towards being more of a technology services provider, they became a HCM service provider. That big cloud investment allowed them to begin competing against companies like Workday, SAP, and Oracle.” Continue Reading: ADP’s cloud transformation pays dividends

#HRandPayroll20: Behind the Scenes of the Payroll Profession Confidence Survey

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In this episode, Pete and Julie go behind the scenes on the Payroll Profession Confidence Survey. Pete shares the origins, purpose, and passion behind the first-of-its-kind research approach that aims to “take the pulse” of the critical payroll profession globally for a new annual Payroll Profession Confidence Index report being unveiled at the upcoming Payroll Org’s 42nd Annual Payroll Congress in Nashville, TN on May 7 to 10th. About the Payroll Profession Confidence Survey: This survey is targeted to any payroll practitioner, leader, stakeholder, or owner engaged with payroll operations in their organization. What do we hope to learn through this important research: The current sentiment and outlook for the payroll profession and community. Which tangible and intangible factors are key to payroll’s success? How […]

The First Annual 3Sixty Insights Payroll Profession Confidence Survey: Shaping the Future of Payroll Globally

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Thank you for being a valued member of the 3Sixty Insights community! We are here to welcome you to the first annual 3Sixty Insights Payroll Profession Confidence Survey, found here: https://survey.zohopublic.com/zs/C1BqAx. A first-of-its-kind approach that aims to “take the pulse” of the critical payroll profession globally for a new annual Payroll Profession Confidence Index report being unveiled at the upcoming Payroll Org’s 42nd Annual Payroll Congress in Nashville, TN on May 7 to 10th. This survey is targeted to any payroll practitioner, leader, stakeholder, or owner engaged with payroll operations in their organization. (Not in payroll? Please consider forwarding and sharing the survey with payroll professionals in your organization and network). What do we hope to learn through this important research: The current sentiment and outlook for […]

Latest News: Biggest Payroll Trends for 2024 and Beyond

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  All over the world, we’re seeing payroll play a bigger and more strategic role in many organizations, and the power of payroll data and processes is increasingly being leveraged to support more modern pay experiences. This is a sentiment shared by all the attendees at our Service Partner Summit just before the end of 2023, and one of our guest speakers in particular spoke passionately about market trends and drivers, and what’s to come. Pete A. Tiliakos is a Principal Analyst and Managing Partner at 3Sixty Insights and has a wealth of experience in payroll and HCM solutions, including previously leading the payroll operation for the Walt Disney Company. In this blog, we’ll bring you the highlights from his talk at the summit, sharing […]

#HRandPayroll20: Mastering Leave Orchestration with Special Guest Keith Christensen

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On this episode, Pete and Julie welcome HR operations executive Keith Christensen to the show to share his knowledge and tips for navigating and mastering the complex world of leave-of-absence orchestration! Keith shares his experience and lessons learned from his tenure as the former SVP of HR Corporate Services for CVS Health, where he led HR operations and, with his team, transformed a highly complex leave of absence management and orchestration program for the Fortune 10 organization. Including the role of technology and end-to-end process redesign, the critical role of people and teamwork in transformation, and how managed services can complement resources and accelerate outcomes. Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: […]

#HRandPayroll20: Begin With the End in Mind – Global Payroll Strategy with Special Guest Sylwia Korhonen

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On this episode, Pete and Julie welcome global payroll transformation thought leader and Associate Director of Global Payroll Transformation for Fresenius Medical Care, Sylwia Korhonen, to the show to talk global payroll strategy! After getting to know Sylwia and her unique path to global payroll, the group discusses the importance of global payroll strategy in successful transformation. Including the role of organizational strategy in shaping a global payroll transformation program, where payroll should report and its key stakeholders in the modern organization, as well as insights from the group into the future of global payroll! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos […]

Press Release – isolved Champions Customer Experience with New People Heroes Tour & Masterclass Educational Series with Top Thought Leaders in HR, Benefits, Business & Payroll

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The top expectation that human resource (HR) leaders have for their human capital management (HCM) software is that the technology is an end-to-end platform yet user adoption is dismal across most vendors in the space. In Sapient Insights Group’s 26th Annual HR Systems Survey research, isolved has more than triple the average adoption and education and events are a big reason why isolved customers are actively using People Cloud to its fullest ability more than every other vendor. To help businesses and leaders maximize their isolved investment and navigate the complicated HR, benefits and payroll landscape, isolved announced its 2024 People Heroes Tour agenda and locations – the next era of its highly successful 2022 and 2023 customer roadshow series. The People Heroes Tour will […]