The Growing Importance of Employee Experience in Recent Years Delivering a superior employee experience (EX) has been a front-and-center topic in HR circles. The reasons are straightforward and include outcomes such as improved employee productivity and retention, as well as a stronger employer brand for attracting top talent. These significant business benefits are being enjoyed by enterprises across industries and geographies when best-fit employee experience programs are in place, extending to predominantly deskless worker industries such as manufacturing, natural resources, public sector, transportation, and retail. The “best-fit” employee experience program encompasses more than the unique operating aspects of a particular industry as businesses within the same vertical can still have very different EX-related challenges and results. This is the case even when their respective compensation, benefits, learning and career growth […]
Continue readingWebinar: Payroll’s Inflection Point | December 6th 2023 @ 11am EST
Event Details Join payroll experts for a discussion on the current state of a global payroll ecosystem and its future, which is reaching its much-needed inflection point. Highlights will include how payroll is a central element in the broader HCM strategy and vital to enabling organizational agility. We will discuss how technology helped payroll shift from its simple processor stigma to a strategic advisor and center of expertise. Learn more and Register here: Payroll’s Inflection Point During this webinar, you will learn: Ways to plan for a global payroll strategy Change management best practices for a successful payroll transition How to measure benefits Speakers: Sherry Yarborough Principal Outbound Payroll Product Manager Workday Pete A. Tiliakos Principal Analyst, Advisor, & Managing Partner 3Sixty Insights Sponsored by: […]
Continue readingMonthly Research Recap | November 2023
Latest Research: Market Alert: Paylocity Expands Its Suite of Services and Solutions Last week, Paylocity, a leading cloud human capital management (HCM) and payroll software company, expanded its suite of services and solutions with the introduction of two new products. Employee Voice and Recognition & Rewards may both be broadly categorized as employee engagement offerings, but each meets a distinct and critical need for organizations aiming to attract and retain top talent and maintain a competitive edge with the modern workforce. UKG Press Release – UKG One View Earns Industry Praise for Groundbreaking Multi-country Payroll Visibility, Simplicity The success of UKG One View is being celebrated this week at the UKG Aspire customer conference. The first-of-its kind technology-led experience extends the strength of the UKG […]
Continue reading#HRandPayroll20: Executive Conversations Live from PayCon 2023 – Part 3
This special episode is part three of a three-part series featuring executive conversations recorded LIVE from the 42nd annual Payroll Congress in Denver, CO, in May of 2023! Join host Pete A. Tiliakos as he sits down with practitioners, leaders, and executives from across the payroll and payments marketplace to discuss a range of workplace trends, challenges, and the emerging tech and solutions shaping the future of pay! Thank you to Dawn Taylor, Senior Accounts Payable Manager at Breckenridge Grand Vacations for a great conversation, and to The Source by DailyPay for their generosity in hosting these sessions and sharing them with the HR & Payroll 2.0 audience! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple […]
Continue readingCouncil Guest Post: A Guide to Leveraging Payrolls Rich Data
The following is a multi-part series of micro-blogs, guest authored by Annemarie Verwaaijen, MSc, MBA, Vice President, Global Head of Pay Services for S&P Global, and a 3Sixty Insights Executive Council member. A Guide to Leveraging Payrolls Rich Data It is easy to become overwhelmed with so much data available in payroll. The easiest place to begin, and where most companies will start, is by counting the errors or defects. Next, ensure that everyone agrees on how defects are defined; establishing this baseline is essential for consistency. Other elements you can report on when you are starting your journey are just some examples, as they will differ by company. Defects (employee paid wrong, and you need to make a correction) Pre-defect (the payroll team discovered […]
Continue readingGuest Workday Podcast #WDAYChats: Innovation in Global Payroll
Pete Tiliakos, joins Anita Lettink and Anke Mogannam for #WDAYChats, sharing their insights and POV’s on modern payroll operations and how payroll leaders can help their organizations minimize cost and accelerate innovation.
Continue readingCouncil Guest Post: How to Build the Table You Deserve to Sit At
The following is a multi-part series of micro-blogs, guest authored by Annemarie Verwaaijen, MSc, MBA, Vice President, Global Head of Pay Services for S&P Global, and a member of the 3Sixty Insights Executive Counsel. How to Build the Table You Deserve to Sit At How do we build our own table? After my first post, many people messaged me about how to start building their tables. Talking to some of my peers, we will focus on this more in the coming weeks with blogs, podcasts, presentations, etc. But I will start posting something weekly as well. There is no one-size-fits-all, but the intent is to give you some ideas, tips, and tricks that will help you along the way. How to start? My approach is […]
Continue reading#HRandPayroll20: Global Payroll or Global EOR? with Special Guest Kira Rubiano
On this episode, Pete and Julie welcome VP of Payroll Operations for Atlas and all-around global payroll pro, Kira Rubiano to the show! After getting to know Kira and her “path to payroll”, the group discusses the current and future state of global payroll, including the difference between global payroll and global EOR and how they uniquely support multinational organizations. They also explore how technology is shaping the payroll experience and profession, the path to payroll’s elusive “seat at the table”, and tips and insights for moving payroll forward in the modern organization! Pulse Survey HR and payroll practitioners, leaders, and executives are encouraged to join our current pulse survey, What Makes Leave Management the #1 Pain Point – and How to Fix It? Be […]
Continue readingCriterion Guest Blog Article: An Under-Performing HR Process Gets Reimagined: Introducing “Immersive Onboarding”
For Context Let’s start with two compelling but also startling data points from credible industry surveys: 30% of new employees voluntarily leave their jobs within the first 90 days 28% of employees do not feel fully connected to their company’s purpose or missionSurvey sources included within the hyperlinks Related to the first research finding, the direct cost of voluntary turnover is well-chronicled, with estimates often approximating one or two times annual salary based on the fully loaded cost of recruiting, lost productivity, etc. These costs are often considerably higher when one considers the likely disruptive effect on other colleagues and business areas. And regarding staff who do not feel meaningfully connected to the mission of their employing organization, they probably also don’t feel connected to […]
Continue readingUKG Press Release – UKG One View Earns Industry Praise for Groundbreaking Multi-country Payroll Visibility, Simplicity
The success of UKG One View is being celebrated this week at the UKG Aspire customer conference. The first-of-its kind technology-led experience extends the strength of the UKG Pro suite to help multinational organizations manage their entire workforce — from complex scheduling to payday — with the same consistent experience, regardless of where in the world their employees work. “Every member of our team is vital to our business success, and we’re excited to provide everyone with a singular pay experience that unlocks full visibility into payroll data, regardless of which in-country providers we leverage,” said Eric Sweet, senior manager of HRIS and compensation at Rollins, a premier global consumer and commercial service company operating through its family of brands in countries around the globe. “UKG One View […]
Continue readingMarket Alert: Paylocity Expands Its Suite of Services and Solutions
What Happened Last week, Paylocity, a leading cloud human capital management (HCM) and payroll software company, expanded its suite of services and solutions with the introduction of two new products. Employee Voice and Recognition & Rewards may both be broadly categorized as employee engagement offerings, but each meets a distinct and critical need for organizations aiming to attract and retain top talent and maintain a competitive edge with the modern workforce. Background Employee Voice from Paylocity is designed to gather employee feedback and procure pertinent insights from it without extra work on the part of an organization’s HR team. Building on the vendor’s existing Surveys tool, Employee Voice automates the survey process to collect employee responses and collate them into functional, digestible dashboards and heatmaps. […]
Continue readingGuest Podcast: #PayrollChronicles, Mercans’ Podcast Series
Welcome to the inaugural episode of #PayrollChronicles, Mercans’ #PodcastSeries! In this episode, they delve into the transformative landscape of payroll, specifically focusing on the profound impact of Artificial Intelligence (#AI). It features an enlightening conversation between Steve Goldberg, a distinguished industry expert, in conversation with Mercans’ CEO for Payroll & SaaS, Vishwanathan Arunachalam (Vish) on 𝗛𝗼𝘄 𝗔𝗜 𝗶𝘀 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝘁𝗵𝗲 𝗚𝗹𝗼𝗯𝗮𝗹 𝗣𝗮𝘆𝗿𝗼𝗹𝗹 𝗟𝗮𝗻𝗱𝘀𝗰𝗮𝗽𝗲.
Continue readingCouncil Guest Post: Is it Time For Payroll to Make its Own Table?
The following is the first in a series of micro-blogs, guest authored by Annemarie Verwaaijen, MSc, MBA, Vice President, Global Head of Pay Services for S&P Global, and a 3Sixty Insights Executive Council member. Is it Time For Payroll to Make its Own Table? I read a statement this morning: “I am not waiting to get a seat at the table; I am building my own table.” I commented as I believe that is a very powerful statement. But it keeps popping up in my mind. Over the last few years, but even last week at the Paymaker conference from Cloudpay, people ask the question of how to get a seat at the table. I wonder, did we go about it all wrong? Why are […]
Continue reading#WDAYChats: Innovation in Global Payroll | November 13th, 2023 @ 12:30pm EST
Join us for our next #WDAYChats as we discuss Innovation in Global #Payroll with Anita Lettink, Pete A. Tiliakos, and Anke Mogannam on November 13th at 9:30am PT. Learn more and Register here: #WDAYChats: Innovation in Global Payroll
Continue readingGuest LinkedIn Live: Blueprint for keeping your organization agile
Steve Goldberg, HCM research & advisory, and Jennifer Borun, senior director, analyst relations and strategic engagement of Cornerstone, sat down on LinkedIn Live to discuss how to guide your organization through solving future problems and succeeding in a volatile market. Take one look at the news (or your LinkedIn feed), and you’ll see a lot of talk about market changes and economic shifts. There’s fear and uncertainty about what’s to come. Steve explained that unpredictability and volatility are relative concepts, but the landscape of a pandemic has given these terms a tangible depth and taken uncertainty to a new level. That level, Steve said, is “a period of max fluidity.” Fancy term! But what is “max fluidity”? Think of the supply chain disruptions currently […]
Continue readingdeal architect Guest Podcast: Burning Platform – Insights from Fall 2023 Industry Events
For this 104rd episode of Burning Platform, Vinnie Mirchandani host Pete Tiliakos of 3Sixty Insights and Jon Reed of Diginomica. He invited them both as we approach the end of Fall slate of Industry Events to get a distillation of perspectives from 25 or so events the three of them were privileged to be part of. It is a rapid-fire 40 minutes and they broadly go over 5 topics. As smart analysts are prone to do, they have strong opinions, they disagree on several points, and take off on some tangents including one on the potential global scenario of “de-dollarization” starting around 31.00 The first section summarizes their “sentiment” and the attendee vibe they picked up from the events. Vendor AR and event managers will […]
Continue readingMonthly Research Recap | October 2023
Upcoming Events: Webinar: Performance Management Today | November 20, 2023 @ 2pm EST Those attending this Performance Management Today webinar will hear about advances in this HR process area like check-ins, continuous performance management and having the process encompass employee career goals. That said, the webinar will focus even more on newer and less obvious considerations for designing a very modern PM process, some of which our presenter had a role in originating and broadly syndicating. Webinar: HR Planning for FY24: Business as Unusual | Thursday, November 16, 2023, 10:00am – 11:00am PST Join this Q&A session to hear from organizational agility expert and industry analyst, advisor and influencer Steve Goldberg on how to enact, enable and embrace change at your company – regardless of […]
Continue readingCompliance at the Core: Behind the Scenes at deel
This year, I’m spending more time working with vendors across the HCM technology and services marketplace to understand the key trends and learn more about the modern solutions and innovations focused on advancing how compliance is managed across the HR spectrum. The struggle is real. In HR buyer research, compliance bubbles up consistently as a top challenge for practitioners and a leading driver for HR and payroll-managed services adoption as regulations evolve, introducing new complexities at an accelerated pace. Over half of employers cite mounting concern for solving skills gaps locally and struggling to attract top talent as key obstacles to business transformation and remaining competitive. These obstacles lead to organizations of all sizes commonly engaging talent beyond their home borders and seeing their footprints […]
Continue reading#HRandPayroll20: Why the Workplace is Broken with Special Guest Jason Lee
On this very special episode, Pete and Julie are LIVE from the HR Technology Conference and Exposition at Mandalay Bay Las Vegas. They welcome visionary fintech entrepreneur, on-demand pay pioneer, and founder of DailyPay and now SALT Labs, Jason Lee, to the show to discuss why the workplace is broken and how fintech may be the answer to help fix it. The group digs into the rising angst and battle between employees and employers, the challenges both face in the “creator economy” and every evolving workplace, and how employers can rebalance the relationship with employees and re-establish trust to put the workforce back on track. Jason also teases his new venture, SALT Labs – a new fintech solution aimed at pushing equity to essential front-line […]
Continue readingSafeguard Global’s ChatSG Aims to Become the Employment Interface to The World
This past week global workforce solutions provider Safeguard Global announced the launch of ChatSG. A generative AI solution powered by OpenAI’s ChatGPT and the latest Safeguard Global innovation aimed at easing the challenges of compliant global HR and employment by empowering leaders with workforce insights to enable data-driven decision-making. Through ChatSG, which is currently open and accessible to all, registered users are provided a natural language processing (NLP) enabled conversational interface for sourcing answers to compliance and employment-related queries across more than 70 countries (with more on the roadmap) and available through prompts in 40 languages. In my research of global payroll, employer of record (EoR), and HCM solutions, compliance generally places at the top of buyer feedback as a key driver of solution selection […]
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