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Research Agenda: Workforce Management 2024

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In today’s labor market, where workers hold significant bargaining power, employers are under pressure to provide a positive employee experience. Failure to do so could result in the loss of top talent. This challenge is particularly acute in industries with deskless workers, such as food & beverage, hospitality, service, specialized trades, and healthcare. These industries, which underpin our society, rely heavily on the consistent presence of these workers. In industries where part-time and hourly work is common, high turnover rates pose a significant challenge. Recognizing the need for employee retention from day one, workforce management (WFM) has become more crucial than ever. The question then becomes, how can these organizations effectively manage their frontline & deskless workforce while ensuring a positive employee and customer experience? […]

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Guest Council Post: Decoding complexity and the pivotal role of Artificial Intelligence

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Complexity has traditionally been viewed as a negative disruption and a dominant rationale for why organizations do not achieve their strategic results.  Simplification has been an overarching alternative theme and is often identified as the proposed solution for the organization but is this still the right choice given the advancements and potential as we engage with AI? According to Nelson Cowan, as humans we can only hold 3 to 5 items in our minds at once (1), so we naturally gravitate to simple concepts.  This may further explain why, according to BCG, 70% of all complex transformations fail or do not live up to expectations (2).  Are we over simplifying our solutions and are not addressing the complex problem in front of us?  Is there […]

#HRandPayroll20: Special Episode – Tech Marketplace News & Updates

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On this special marketplace news update, Pete and Julie take a break to opine on a long list of HR and payroll technology marketplace news and updates shaping recent headlines! They dive into analyst events and innovation updates, product announcements, acquisitions, divestitures, and other newsworthy events, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, UKG, Alight Solutions, Deel, Cornerstone, and more! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos as always, I’m joined by the legendary Julie Fernandez. Welcome, […]

Webinar: Remote Resilience – Redefining Global Talent Dynamics for HR | April 24th, 2024 @ 11am EST

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Led by industry experts like Pete Tiliakos – this webinar promises invaluable insights and actionable strategies to optimize your remote work approach, pushing you to thrive now, and in the future. As the conversation on where people work stabilizes, it’s time for companies to focus now on how their people work, and what they’re doing to get this right. We’re thrilled to be sharing freshly released data and insights that explore how organizations are managing remote working realities and where gaps still lie in aligning staff expectations with business and hiring needs. Continue Reading: Remote Resilience: Redefining Global Talent Dynamics for HR

#HRTechChat: Connection Is the Key to Delivering Exceptional Business Performance

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Join Pamela Stroko in listening to this podcast where Pamela interviews Tim Bristow, the COO of ProHabits to hear how campaigns, driven by daily nudges, supported by data, can deliver exceptional business results. ProHabits is a sustainable “how” that can be applied at every level of an organization, and to any set of goals or objectives. And the best thing about ProHabits is that it helps build leadership capability and capacity—your leaders have a great tool that helps them connect with their people and​ support them is their work and career development. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/0eZJI1FqM3joDA8uLc05zz Stitcher: https://www.stitcher.com/show/3sixty-insights SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjkyNDY0ODI1OS9zb3VuZHMucnNz Amazon Music & Audible: […]

#HRandPayroll20: GenAI in Payroll – Fact, Fiction, and the Future With Special Guest Sheri Sullivan

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Pete and Julie welcome EY Partner and Global Payroll Operate Leader Sheri Sullivan to the show to discuss GenAI and its role in global payroll. The group sorts through the facts, fiction, reality, and future impact of the cognitive technology on payroll operations, the employee experience, and the businesses they serve.  Sheri shares her POVs and insights from the front lines of global payroll transformation and how AI is enabling impressive outcomes for organizations and leaders leaning in and embracing it!  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome, everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos […]

Event: HR Solutions Strategic Alliances Summit Masterclass | May 7th, 2024 @ 1pm PDT

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Elevate your HR game! Dive into the Strategic Alliances Summit and unlock the secrets to success in the rapidly evolving business landscape through insightful sessions on collaboration, innovation, challenges in forming and maintaining alliances, and effective alliance management strategies. Steve Goldberg will be breaking down the 2024 landscape with a focus on the tension between market consolidation and the explosion of new products. Hear the impact of these trends on strategic alliances, discussing how companies can navigate these changes to stay competitive. Continue Reading: HR Solutions Strategic Alliances Summit

#HRandPayroll20 Special Episode: HR & Payroll Tech Marketplace News & Updates

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On this special marketplace news update, Pete and Julie take a break to opine on a long list of recent HR and payroll technology marketplace news and updates shaping headlines. They dive into recent product announcements and acquisitions, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, Alight Solutions, Deel, and FirstAdvantage. Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Hello everyone, and welcome to another episode of HR and Payroll 2.0. I’m Pete Tiliakos. And as always, I’m joined by the legendary Julie Fernandez. How’re you doing Julie? Julie Fernandez 00:16 Doing […]

#HRandPayroll20: Getting Started with AI in HR Operations with Special Guest Kenny Santo

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On this episode, Pete and Julie welcome Senior Manager of Employee Service Center operations at Cox Automotive, Kenny Santo, to the show to share his knowledge and tips for getting started with AI in HR operations.  Kenny shares his perspectives on AI in HR operations and employee contact center management, including how to get started, how to prioritize use cases, and how to maintain a human connection in the employee experience. He also shares his POV’s, key learnings and ‘a-ha’ moments derived along the way and the importance of governance in successful AI deployment programs.  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos […]

Latest News: Deel acquires Zavvy to ‘fill in that missing piece of our global HR offering’

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2023 was a booming year for HR tech acquisitions, and 2024 is proving to be no different. Hot on the heels of Workday announcing its intention to buy HiredScore, Deel, a HR tech platform aimed at global teams valued at over $12 billion, has completed its acquisition of Zavvy. Founded in 2021 in Germany, Zavvy sits in the performance management and learning and development space – it leverages AI to completely bespoke career journeys and development plans for individual employees. HR industry analyst Pete Tiliakos– who serves as managing partner at 3Sixty Insights – agreed that “Zavvy’s people enablement technology is a perfect complement to the broader Deel ecosystem of global employment solutions”. Continue Reading: Deel acquires Zavvy to ‘fill in that missing piece of […]

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Monthly Recap | February 2024

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Recent Research: Analyst Insight: ADP ReThink Event Recap: ADP Turns 75 ADP recently wrapped its annual ADP ReThink client event, where over 300 attendees came together in London, England for the largest turnout in ADP ReThink’s 15-year history. Market Alert: Workday-Insperity ‘Strategic Partnership’ Stands Out in a Sea of SMB HR Solutions A newly announced strategic alliance between Workday and Insperity will be guided by a GTM that aims to co-develop, market, sell, and support an SMB ‘power offering’ that brings the best of Workday’s HCM technology together with the Workforce Optimization services of Insperity. Analyst Insight: Connection is the Key to Delivering Exceptional Business Performance The talent market continues to be challenging with continuing month over month job growth and a high number of […]

Guest Podcast: 3Sixty Insights’ Pete Tiliakos on What Payroll Practitioners Think

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Mark Feffer was joined by Pete Tiliakos, principal analyst and managing partner at 3Sixty Insights. Pete just launched a survey for payroll practitioners. The goal is to get a look at the realities of Payroll, and what’s going on in practitioners’ heads. He gave us the details of the survey and talks about what comes next, on this edition of PeopleTech.   View and take the survey here: Payroll Profession Confidence Survey Watch The Full Episode of PeopleTech here: 3Sixty Insights’ Pete Tiliakos on What Payroll Practitioners Think

#HRandPayroll20: Behind the Scenes of the Payroll Profession Confidence Survey

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In this episode, Pete and Julie go behind the scenes on the Payroll Profession Confidence Survey. Pete shares the origins, purpose, and passion behind the first-of-its-kind research approach that aims to “take the pulse” of the critical payroll profession globally for a new annual Payroll Profession Confidence Index report being unveiled at the upcoming Payroll Org’s 42nd Annual Payroll Congress in Nashville, TN on May 7 to 10th. About the Payroll Profession Confidence Survey: This survey is targeted to any payroll practitioner, leader, stakeholder, or owner engaged with payroll operations in their organization. What do we hope to learn through this important research: The current sentiment and outlook for the payroll profession and community. Which tangible and intangible factors are key to payroll’s success? How […]

The First Annual 3Sixty Insights Payroll Profession Confidence Survey: Shaping the Future of Payroll Globally

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Thank you for being a valued member of the 3Sixty Insights community! We are here to welcome you to the first annual 3Sixty Insights Payroll Profession Confidence Survey, found here: https://survey.zohopublic.com/zs/C1BqAx. A first-of-its-kind approach that aims to “take the pulse” of the critical payroll profession globally for a new annual Payroll Profession Confidence Index report being unveiled at the upcoming Payroll Org’s 42nd Annual Payroll Congress in Nashville, TN on May 7 to 10th. This survey is targeted to any payroll practitioner, leader, stakeholder, or owner engaged with payroll operations in their organization. (Not in payroll? Please consider forwarding and sharing the survey with payroll professionals in your organization and network). What do we hope to learn through this important research: The current sentiment and outlook for […]

Latest News: Biggest Payroll Trends for 2024 and Beyond

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  All over the world, we’re seeing payroll play a bigger and more strategic role in many organizations, and the power of payroll data and processes is increasingly being leveraged to support more modern pay experiences. This is a sentiment shared by all the attendees at our Service Partner Summit just before the end of 2023, and one of our guest speakers in particular spoke passionately about market trends and drivers, and what’s to come. Pete A. Tiliakos is a Principal Analyst and Managing Partner at 3Sixty Insights and has a wealth of experience in payroll and HCM solutions, including previously leading the payroll operation for the Walt Disney Company. In this blog, we’ll bring you the highlights from his talk at the summit, sharing […]

#HRandPayroll20: Mastering Leave Orchestration with Special Guest Keith Christensen

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On this episode, Pete and Julie welcome HR operations executive Keith Christensen to the show to share his knowledge and tips for navigating and mastering the complex world of leave-of-absence orchestration! Keith shares his experience and lessons learned from his tenure as the former SVP of HR Corporate Services for CVS Health, where he led HR operations and, with his team, transformed a highly complex leave of absence management and orchestration program for the Fortune 10 organization. Including the role of technology and end-to-end process redesign, the critical role of people and teamwork in transformation, and how managed services can complement resources and accelerate outcomes. Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: […]

Webinar: Powering up Your HCM Practices for the Year Ahead on March 5, 2024

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  In this webinar, we are joined by Pamela Stroko, Director and Principal Analyst, Talent and Performance Management research practice area, of 3Sixty Insights, and Kirsty Graham, VP of Global People Experience Operations, at Unit4, who discuss the importance of company culture, employee engagement, and how digital tools can help HR managers build strong relationships with talent to mobilize their workforce to do their best work. Pamela Stroko highlights two main challenges that modern HR departments face: that talent shortages aren’t going away anytime soon, and that many workforces remain disengaged, to the degree that “77% of the workforce are doing the bare minimum” as reported by Gallup. During the webinar, Kirsty Graham showcases the importance of modern data tools that focus on improving employee engagement, uniting teams across modern working environments, and […]

Vantage Circle Blog – What is Total Rewards Strategy? An HR’s Guide

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What is a Total Rewards Strategy? A “Total Rewards Strategy” is a method used by businesses to create and implement a comprehensive compensation and benefits package for its employees. Instead of focusing solely on wages, a total rewards strategy considers the complete bundle of rewards that an employee receives, both tangible and intangible. “People want to know they matter and want to be treated as people. That’s the new talent contract.” – Pamela Stroko A well-crafted Total Rewards Strategy encompasses monetary rewards, such as salaries and bonuses, alongside vital non-monetary elements like recognition, work-life balance, and career development opportunities. By strategically integrating these elements, organizations can create a compelling value proposition for their employees. This approach not only attracts top talent but also helps improve […]

Press Release – isolved Champions Customer Experience with New People Heroes Tour & Masterclass Educational Series with Top Thought Leaders in HR, Benefits, Business & Payroll

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The top expectation that human resource (HR) leaders have for their human capital management (HCM) software is that the technology is an end-to-end platform yet user adoption is dismal across most vendors in the space. In Sapient Insights Group’s 26th Annual HR Systems Survey research, isolved has more than triple the average adoption and education and events are a big reason why isolved customers are actively using People Cloud to its fullest ability more than every other vendor. To help businesses and leaders maximize their isolved investment and navigate the complicated HR, benefits and payroll landscape, isolved announced its 2024 People Heroes Tour agenda and locations – the next era of its highly successful 2022 and 2023 customer roadshow series. The People Heroes Tour will […]