Monthly Research Recap | April 2026

Posted on May 1, 2026May 1, 2026 by 3Sixty Insights Editorial Team

Upcoming Events: PrismHR Live 2026 | June 14 – 16th, 2026 PrismHR LIVE brings together HR service providers, PEOs, payroll organizations, and HCM technology leaders for a focused exchange on workforce management, compliance, benefits administration, and platform innovation. Representing 3Sixty Insights, Dylan Teggart will be on site engaging with industry leaders, participating in key discussions, and capturing insights that reflect where the market is heading, making this a valuable opportunity for both learning and meaningful connection across the HR services ecosystem. Recent Research: Benchmark Report: State of HR Compliance 2026 – Benchmark Findings on Confidence, Complexity, and the AI Effect The State of HR Compliance 2026 Benchmark Report examines how organizations are navigating an increasingly complex compliance landscape shaped by regulatory change, workforce evolution, and […]

Market Alert: Salary.com Launches Max Model

Posted on April 10, 2026April 10, 2026 by Dylan Teggart

What It Is Early this week, Salary.com announced its new Max model, an AI layer for compensation workflows. Max is the latest addition to the CompAnalyst AI Suite and represents the company’s most significant product evolution since its founding in 1999. This announcement comes alongside a rebranded corporate identity. Max is based on Salary.com’s unique job classification system (what they call “job ontology”), which they created over 27 years ago. The model combines salary surveys, market data, job posting signals, and company software into a single smart system. It can perform tasks such as automatic analysis before and after planning, identify risks of job compression, and create reports for HR and managers. The company claims tasks that used to take half a day can now […]

Monthly Research Recap | March 2026

Posted on April 1, 2026March 31, 2026 by 3Sixty Insights Editorial Team

Recent Research: Research Agenda: Bridging Leadership and Labor – 3Sixty Insights’ 2026 Combined Workforce Agenda This Combined Workforce Agenda outlines the key research priorities for 2026 from 3Sixty Insights, focusing on how organizations can bridge leadership strategy and employee experience in the modern workplace. The agenda integrates perspectives from two analysts — Nicole Roberts and Dylan Teggart — each with complementary emphases on organizational leadership capability, workforce strategy, labor market dynamics, and technology-enabled work execution. Analyst Insight: California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage? This Analyst Insight examines the widely held perception that California’s labor laws make the state unusually difficult for businesses to operate in. While the analysis finds that California does impose more complex compliance requirements than most U.S. states, […]

Monthly Research Recap | February 2026

Posted on March 2, 2026February 26, 2026 by 3Sixty Insights Editorial Team

Recent Research: Research Agenda: Workforce Strategy, HR Enablement & HR Technology in an AI-Augmented World Nicole Roberts’ research agenda examines how workforce strategy, HR enablement, and HR technology are evolving as AI and automation reshape how work is performed and managed. The research focuses on enabling managers to lead effectively at scale, connecting skills and leadership capability to measurable business outcomes, designing HR–IT technology ecosystems that support AI-augmented work, navigating workforce transitions such as M&A and restructuring, and improving how organizations measure workforce performance to inform executive decision making. Grounded in practitioner experience and real-world case examples, the agenda emphasizes translating workforce data, technology investments, and workflow design into clearer decisions, stronger execution, and sustainable organizational capacity. Analyst Insight: Beyond Contact Data – How Apollo.io […]

Rethinking Recurring Revenue: Why Customer Retention Is the Real Growth Strategy

Posted on February 19, 2026February 19, 2026 by Nicholas Biron and Kyle James

Kyle James and I recently had a conversation with Zuora, one of the early pioneers and leading platforms in subscription-based billing. They have spent more than a decade helping organizations operationalize recurring revenue models. What stood out in our discussion was a simple but critical distinction. Subscription billing technology enables recurring revenue. It does not guarantee recurring success. Across the B2B software market and other subscription-driven industries, companies have adopted recurring billing infrastructure at scale. Platforms like Zuora provide the mechanics. They allow organizations to invoice accurately, manage subscription terms, automate renewals, and support complex pricing models. That enablement layer is foundational. However, many organizations mistakenly believe that implementing subscription billing is synonymous with building a sustainable recurring revenue engine. The financial model tells a […]

Revenue Orchestration Is Replacing Point Solutions as the Unit of Value

Posted on February 9, 2026February 9, 2026 by Kyle James

Over the last year, one of the strongest signals emerging from ongoing GTM research has been a clear shift toward efficiency. Not incremental efficiency, but structural efficiency. GTM teams are under pressure to do more with fewer tools, fewer handoffs, and less operational drag. That pressure is reshaping buying behavior, stack design, and increasingly, the M&A landscape across B2B SaaS. Consolidation has become one of the clearest expressions of that shift. Not consolidation for scale alone, but consolidation in service of simpler workflows and clearer accountability. Buyers are showing less appetite for assembling best-in-class stacks and more interest in reducing complexity across how revenue is actually planned, executed, and measured. That context is what made the recent completion of Conga’s acquisition of the B2B business […]

Monthly Research Recap | January 2026

Posted on February 1, 2026January 30, 2026 by 3Sixty Insights Editorial Team

Recent Research: Market Alert: Four Months In – What’s Really Taking Shape at Clari and Salesloft Four months after announcing their merger, Clari and Salesloft are signaling a disciplined, customer-first approach that prioritizes long-term value over rapid consolidation. Rather than forcing a unified interface or accelerated rebranding, the combined organization is focusing on unifying data and intelligence across platforms while respecting distinct revenue personas and workflows. This data-first, human-in-the-loop AI strategy positions agents and shared intelligence as the connective tissue across the revenue lifecycle, with enterprise governance and adoption at the core. The result is a measured integration that, if executed well, could redefine predictability and execution for modern revenue teams rather than simply delivering a larger revenue technology platform. Solution Spotlight: Verto and the […]

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Solution Spotlight: Verto and the AI Thought Partner — Empowering the Accidental Project Manager in a Do-More-With-Less Era

Posted on January 15, 2026January 15, 2026 by Kyle James

Across the UK public sector, local councils, and the NHS, organizations are facing increasing pressure to deliver more complex programs under tighter budgets. Transformation initiatives are expanding, transparency requirements are growing, and expectations for measurable outcomes have never been higher. Yet many of the individuals responsible for driving this work are not formally trained project managers. They are policy leaders, clinicians, service owners, and operations specialists who were chosen because they understand the work better than anyone. The team at Verto has begun to commonly refer to these individuals as accidental project managers. The term does not imply a lack of capability; they are often the most knowledgeable and trusted people available. What they typically lack are the structured frameworks, repeatable workflows, and strategic lenses […]

Monthly Research Recap | December 2025

Posted on January 5, 2026January 5, 2026 by 3Sixty Insights Editorial Team

Recent Research Research Agenda: Changing Workplace Dynamics & The Future of Work in 2026 This 2026 research agenda from Dylan Teggart examines how accelerating AI adoption, shifting labor market dynamics, declining employee engagement, and mounting compliance complexity are fundamentally reshaping the world of work. As employers regain leverage and HR technology enters a period of consolidation and commoditization, the focus of this research is on separating signal from noise—understanding what is truly driving measurable workforce outcomes versus what remains aspirational rhetoric. Through in-depth analysis of real organizational experiences, technology decisions, and execution strategies across the employee lifecycle, this agenda aims to equip HR and business leaders with practical, data-driven insights to turn modern HR, AI, and workforce management investments into tangible results in 2026 and […]

Monthly Research Recap | November 2025

Posted on December 1, 2025December 1, 2025 by 3Sixty Insights Editorial Team

Recent Research: Research Agenda: 2026 Go-to-Market B2B This 2026 Go-to-Market B2B Research Agenda explores how efficiency, authenticity, and AI collaboration are reshaping modern revenue organizations. Building on insights from 2025, this year’s focus highlights five major shifts: the move toward efficiency as the dominant GTM operating model, the growing importance of human-centered advocacy supported by AI, the evolution of precision demand creation, the rise of Customer Success as a revenue engine, and the transformation of search and discovery driven by generative AI. Together, these themes capture the key questions and opportunities facing GTM leaders in 2026 and invite continued community input to refine and validate their real-world impact. Market Alert: Dayforce Expands Its Single AI Platform to Strengthen Enterprise HCM Capabilities Dayforce, Inc. is strengthening […]

Monthly Research Recap | October 2025

Posted on November 3, 2025October 31, 2025 by 3Sixty Insights Editorial Team

Recent Research: Market Alert: UKG and Google Cloud Deepen Partnership to Accelerate Agentic AI in HR, Pay, and Workforce Management UKG has expanded its partnership with Google Cloud to accelerate the deployment of agentic AI across its HR, payroll, and workforce management solutions. By integrating Google’s Gemini models, BigQuery, and AlloyDB into its UKG Bryte AI agents, the company aims to deliver real-time, data-driven insights that enhance productivity and simplify daily work for employees and managers alike. This move positions UKG at the forefront of a broader industry shift toward embedded, interoperable AI ecosystems—transforming AI from a support tool into an active collaborator in workforce operations while reinforcing its commitment to security, transparency, and ethical governance. Case Study: How Sparus Strengthens Compliance and Safety with […]

Workday VNDLY Is Defining the Future of Total Workforce Management

Posted on October 24, 2025October 27, 2025 by Dylan Teggart

At its town hall yesterday, Workday outlined a clear strategic shift for VNDLY, its vendor management system that helps organizations manage external or contingent workforces (contractors, freelancers, etc.). VNDLY is being revamped from a traditional vendor management system into an AI-enabled “control plane.” Admittedly, I was unfamiliar with this term, but a ‘control plane’ serves as the brain of an enterprise system or systems. It sits above tools a system may have for HR, payroll, ATS, etc, to interpret that data, apply policies, and orchestrate actions through AI and automation. Kind of like a conductor for your HR tech orchestra. Led by Mariana Santiago, John Adkins, Hannah Atkins, and Stephen Middleton, the session highlighted Workday’s VNDLY as a key piece of the company’s wider agentic […]

Monthly Research Recap | September 2025

Posted on October 1, 2025September 30, 2025 by 3Sixty Insights Editorial Team

Recent Research: Market Alert: Workday to Acquire Paradox, Expanding AI Capabilities in Talent Acquisition Workday has announced its intent to acquire Paradox, a leading provider of conversational AI tools built for high-volume recruiting. This acquisition—expected to close in October pending regulatory approvals—positions Workday to unify candidate discovery, engagement, and onboarding in a single AI-powered talent acquisition suite. Paradox’s conversational AI, known for improving time-to-hire and conversion rates, will integrate with Workday Recruiting to deliver natural-language experiences, automated scheduling, and scalable candidate communications. Together with its previous acquisition of HiredScore, Workday continues to extend its reach beyond traditional enterprise recruiting toward high-volume, frontline, and contingent hiring—replacing fragmented recruiting tools with an end-to-end, AI-driven experience. Research Note: Risk to Retention – Background Screening as a Strategy Forward-thinking […]

Infographic: Here’s How isolved Transforms Overworked CFO’s Into Strategic Workforce Leaders

Posted on September 19, 2025September 12, 2025 by Dylan Teggart

Infographic: How isolved Transformed an “Accidental HR Leader” Into a Strategic Workforce Powerhouse

Posted on September 17, 2025September 12, 2025 by Dylan Teggart

Infographic: The Hidden HR Heroes

Posted on September 11, 2025September 11, 2025 by 3Sixty Insights Editorial Team and Dylan Teggart

Case Study: From CFO to Accidental HR Leader – How isolved Turned One SMB Manager Into a Thriving HR & Payroll Organization

Posted on September 8, 2025September 12, 2025 by Dylan Teggart and Mark Feffer

Introduction Many small and medium-sized businesses depend on their financial leaders to handle HR and other administrative tasks, regardless of their background and expertise. This includes roles like CEO, CFO, and Controller — often ones that have little experience or training in matters related to recruiting, hiring, and managing the workforce, yet oversee the company’s talent acquisition and management. In such situations, the workforce gets short shrift. HR-related issues receive only the time they require, not the time they need. Despite the manager’s best intentions, areas like engagement, workplace culture, and performance management fall by the wayside. Since spending time on HR means less time for budgeting, forecasting, taxes, and compliance, the manager’s core function suffers as well. This can hurt the company, especially as […]

Analyst Insight: From HR Burden to Business Growth – Why SMB CFOs Need Modern HR Solutions to Drive Workforce Strategy

Posted on September 4, 2025September 4, 2025 by Dylan Teggart and Mark Feffer

For most small and mid-sized businesses, the idea of having a dedicated Human Resources department, let alone a full-time HR specialist, feels like a luxury. Budgets are tight, margins are slim, and every hire must contribute directly to growth or business operations. That’s certainly not ideal, but it is a reality that forces many business owners to assign HR-related tasks—like payroll, benefits administration, and compliance—to someone who’s already an employee, perhaps the CFO, a trusted financial manager, or even the office administrator. It makes sense: If someone’s already managing the likes of accounts payable, taxes, and budgets, why not have them process payroll and administer benefits as well? But there’s a rub: Such arrangements can burden those involved with responsibilities that are outside their training, […]

Analyst Insight: Accountants & Bankers – The Unexpected HR Allies Helping SMB Payroll and Compliance

Posted on September 2, 2025September 2, 2025 by Dylan Teggart and Mark Feffer

Introduction For many small and mid-sized businesses, there’s no such thing as an “HR department.” Budgets are tight, margins are slim, and every hire must quickly and directly contribute to growth or business operations. Typically, SMBs handle HR in one of two ways. They may fold recruiting, benefits, performance management, and other related functions into a selected manager’s to-do list. Or they outsource HR to one of the company’s trusted advisors, like their bank or CPA. In those cases, the accountant who closes the books each month might handle payroll, track paid leave, and help the business owner analyze labor costs. The banker who sets up a line of credit may offer advice on employee benefits. That’s certainly not ideal, but it makes sense: If […]

Monthly Research Recap | August 2025

Posted on September 2, 2025August 29, 2025 by Nicholas Biron

Recent News: 3Sixty Insights Welcomes Nicole Roberts as HR Industry Analyst 3Sixty Insights Welcomes Nicole Roberts as HR Industry Analyst. We’re thrilled to announce that Nicole Roberts has joined the 3Sixty Insights team as an HR Industry Analyst, focusing on Workforce Strategy and Innovation. Nicole brings a practitioner’s perspective to the evolving world of work, helping bridge the gap between technology, strategy, and the people experience. 3Sixty Insights Partners with PayrollOrg to Celebrate National Payroll Week 2025 3Sixty Insights is proud to partner with PayrollOrg for National Payroll Week 2025 (September 1–5), celebrating the critical role payroll professionals play in ensuring employees are paid accurately and on time. Beyond recognition, this partnership focuses on education and empowerment, helping workers better understand their paychecks and financial […]

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