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Case Study: Crescent Community Health Center Sees Significant Efficiencies in Implementing and Expanding its isolved Deployment

What You Need to Know Part-and-parcel of any HR function is, usually, a daunting volume of pressing administration and attendant risk mitigation necessary to managing the employment of people. If an HR department ever manages to lessen these activities’ tendency to monopolize practitioners’ day-to-day workload, the department’s leaders can begin to turn their focus to strategic concerns—namely, helping to ensure positive employee sentiment, the key ingredient driving improvements in the retention of employees, greater employee engagement and productivity, and more. Furthermore, smaller businesses stand much to gain from moving into modern software for human capital management—away from the low-tech or no-tech circumstances in which most of them begin their journey in HR (3Sixty Insights 3SICS21122 – Central Minnesotan Kensington Bank Reports Success in Implementing and […]

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A Two-Year-Long Blip in Our Work Lives

Nearly two years ago, the entire world of work and rest of the world battened down the hatches to slow the spread of COVID-19. Following a period of what might be described as one part shock and another part fight-or-flight cooperation, most of us began to brainstorm how we might return to normal or some semblance of a future not unlike the past. It’s been justifiable, the hope to get back to the way things had been for as long as we could remember. Those conversations are still happening. The return has yet to come. Two years is no longer a blip. The new normal is just that. It’s normal now. The word new does not connote anything other than that the new normal is […]

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3Sixty Insights #HRTechChat: Multinational Luxury Fashion Brand Shares Details of its Success with Workday

Leaders from a major multinational luxury fashion brand joined us for this episode of the 3Sixty Insights #HRTechChat video podcast: Chief People Officer Abigail Wilmore and Vice President of Global People Operations Jay Barrett, both members of our Global Executive Advisory Council. This introduction is shorter than the usual. Our guests did a great job of describing their challenges and success in detail, and I encourage readers to view the episode. The fashion retailer has found immense value in Workday’s solutions as an indispensable tool to support and protect its employee experience over the course of the now nearly two-year-old pandemic. Abigail and Jay explained why this is so — and how it all came to be. Had they and their team kept the disparate, […]

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Research Note: Choose Your Own Adventure: Returning to the Workplace, Protecting the Employee Experience

The world of work continues to claw back from its initial, hasty reactions to the pandemic and settle into more deliberate, longer-term responses and practices. In doing so, organizations have endeavored to recover from the disruption and make sense of the aftermath. Through surveys and introspection, many have examined the impacts their actions have had on their people. Against this backdrop, 3Sixty Insights continues with a keen interest in learning how related attitudes and realities have shifted around the employee experience—its importance, its priority. (3Sixty Insights BWSRP2154 – “COVID-19, WFH, and the Long View: Can HCM Protect the Employee Experience?,” May 2021). For one, our view of the relationship between HR and the employee experience has sharpened. Informed by observation, as well as interviews with […]

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3Sixty Insights #HRTechChat with Michael Spataro, Chief Delivery Officer for Legion

For this, the latest episode of the 3Sixty Insights #HRTechChat video podcast, our guest was Michael Spataro, chief delivery officer for Legion, a provider of advanced technologies for workforce management (WFM). Michael and I enjoyed a wide-ranging, at once practical and philosophical discussion of organizations’ relationship with their hourly workforce in the retail and service industries. Legion’s software excels in helping employers in these industries support a strong, positive employee experience for their hourly staff. In the summer of 2020, Legion published a report sharing the findings of a survey the vendor conducted. Respondents comprised about 500 wage and hourly employees and approximately the same number of managers, all in retail and the service industries. An top-line breakdown of the many findings is available in […]

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3Sixty Insights #HRTechChat with Adriana DiNenno of Infor

Adriana DiNenno was our guest for this, the latest episode of the 3Sixty Insights video podcast. Adriana has an intriguing dual role at Infor. As product manager of Infor People Solutions, she plays a leading role in informing the development of Infor’s solutions for talent in the workforce. She also helped found and co-chairs Infor People Wellbeing, an internal group focused on — as the name implies — supporting positive employee sentiment there. Note that the word is people, not employees. Increasingly, vendors and customers of software for human capital management are officially referring to their employees as their people, a more human term. As co-chair, Adriana had a vision to help create a place where Infor’s people can prioritize their mental health insomuch as […]

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3Sixty Insights #HRTechChat: Informing Artificial Intelligence

For this episode of the #HRTechChat video podcast, AbilityMap CEO and Co-Founder Mike Erlin and Mike Bollinger, vice president of strategic initiatives at Cornerstone OnDemand, joined me to discuss a crucially important area of focus: at this still-early stage of its development, helping to ensure that we inform artificial intelligence with the best human-centric data possible. After all, most of us would like to think that the behavior of AI, as it grows eventually to an exceptionally high level of sophistication and begins to take over higher-level decision-making, will continue to reflect what we hold dear as “humanness.” Another way of putting this is to say human empathy is critical to the development of AI. And, in an irony that was lost on none of […]

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