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2024 Payroll Profession Confidence Index

The Payroll Profession Confidence Index (PPCI) is a first-of-its-kind sentiment-based analysis that aims to “take the pulse” of payroll professionals globally. The inaugural PPCI survey was conducted during Q1 2024 using a quantitative and qualitative survey methodology. It engaged and gathered input from payroll professionals from 28 countries and 5 continents and collectively shared their challenges, outlook, sentiments, and impact. The research provides an understanding of the modern payroll practitioner lens and guidance for how executives and their organizations can nurture and elevate the critical profession for long-term success and improved business outcomes. Included in the contents of this report: Executive Summary PPCI Dashboard Payroll Iceberg Executive Summary Sentiment Outlook Respect & perception Executive engagement Operations Operational health Digital technology impact Leading payroll investments Impact […]

#HRTechChat: Transforming Health Equity with Siemens Healthineer’s Geoffrey Roche

3Sixty Insight’s Principal Analyst, Dylan Teggart, speaks with Geoffrey Roche of Siemens Healthineers. Geoffrey currently serves as the Director of Workforce Development at Siemens Healthineers, and is a leading thinker in the healthcare space with a focus on diversity, education, and health equity. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/0eZJI1FqM3joDA8uLc05zz Stitcher: https://www.stitcher.com/show/3sixty-insights SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjkyNDY0ODI1OS9zb3VuZHMucnNz Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c PlayerFM: https://player.fm/series/3sixty-insights Instagram: https://www.instagram.com/3sixtyinsights/ Pocket Casts: https://pca.st/iaopd0r7 blubrry: https://blubrry.com/1460785/ Castbox: https://castbox.fm/channel/id4113025 ivoox: https://www.ivoox.com/en/perfil-3sixty-insights_a8_listener_25914379_1.html Deezer: https://www.deezer.com/us/show/3029712 Pandora: https://www.pandora.com/podcast/3sixty-insights/PC:1000613511 Listen Notes: https://www.listennotes.com/podcasts/3sixty-insights-3sixty-insights-DgeU6AW42hn/ PodBean: https://www.podbean.com/podcast-detail/9nugf-1e0a27/3Sixty-Insights-Podcast Podchaser: https://www.podchaser.com/podcasts/3sixty-insights-1718242 Podcast Addict: https://podcastaddict.com/podcast/3sixty-insights/3319198 Tune In: https://tunein.com/podcasts/Business–Economics-Podcasts/3Sixty-Insights-TechChat-p1529087/ Audacy: https://www.audacy.com/podcast/3sixty-insights-hrtechchat-1ccab See a service missing that you use? Let our team know by emailing research@3SixtyInsights.com. Transcript: Dylan […]

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Workforce Management & Payroll: More Than Just Paying People on Time

Pay attention to payroll when looking at workforce management and talent retention. Forbes highlights that around 70% of Americans live paycheck to paycheck, which starkly illustrates the significant impact of payroll errors on employee morale. This should serve as a wake-up call for employers who prioritize workforce management. Imagine the disappointment of payday when you discover your pay wasn’t deposited, someone didn’t cut your check, or worse, you were underpaid due to a miscalculation. A company must run smoothly from top to bottom to retain the best talent possible, and if anything should never be overlooked, it’s ensuring that employees are paid accurately and on time. This instills a sense of security and trust in the workforce, fostering loyalty and dedication. Over the past few […]

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Meeting Workers Where They Are

Investing in HR technology that prioritizes delivering an exceptional employee experience is a strategic move that can unlock the full potential of your workforce. By equipping workers with more automated and advanced HCM systems, you may not just be freeing up their time but also fostering a more engaged and productive workforce. This empowerment can ignite a spark in your employees, propelling them to achieve new levels of productivity and success for your business. Whatever system is chosen must pass a few tests, though: Does the system streamline processes and save time for managers and workers, or is it a tangled web of operational but inefficient processes slowing them down? Does it cater to the average employee, even after they’ve been trained on the system? […]

#HRTechChat: Meeting Workers Where They Are With Christine Nichlos & Jessica Oberto

In this episode of #HRTechChat, Dylan Teggart engages in a deep dive around the transformative realm of HR technology with guests, Christine Nichlos and Jessica Oberto from People Science. As the founder and CEO, Christine, along with Jessica, the director of Process Engineering, explore the pioneering HireGate technology—a strategic innovation designed to revolutionize the employee experience and recruitment process. This enlightening session unpacks the nuances of recruitment process outsourcing (RPO), advisory services, and the pivotal role of sophisticated technology in optimizing talent acquisition strategies. The conversation richly details how investing in such HR technology can unlock the latent potential of your workforce, igniting a fervor that propels employees to achieve unprecedented productivity and success, ultimately driving robust growth and innovation within any organization. Their insights […]

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Guest Post: Today’s HR Hero – A Skills and Competencies Blueprint

Modern organizations’ typical operating context Unpredictability and volatility are relative concepts, but the landscape of a pandemic has given these terms a tangible depth and taken uncertainty to a new level—particularly in the workplace. We can view this level as a period of maximum fluidity. As it relates to HR concerns and the Human Capital Management (HCM) domain, the foundation of unpredictability established by the COVID pandemic has made people look for more agency in their careers. They’ve also started to place a greater emphasis on their total wellbeing, even to the point of the phrase “quiet quitting” taking hold. Today’s professionals are also reconstituting their career goals and related expectations. In many cases, colleagues, HR departments, or even managers may be unable to predict people’s goals. […]

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Research Agenda: Workforce Management 2024

In today’s labor market, where workers hold significant bargaining power, employers are under pressure to provide a positive employee experience. Failure to do so could result in the loss of top talent. This challenge is particularly acute in industries with deskless workers, such as food & beverage, hospitality, service, specialized trades, and healthcare. These industries, which underpin our society, rely heavily on the consistent presence of these workers. In industries where part-time and hourly work is common, high turnover rates pose a significant challenge. Recognizing the need for employee retention from day one, workforce management (WFM) has become more crucial than ever. The question then becomes, how can these organizations effectively manage their frontline & deskless workforce while ensuring a positive employee and customer experience? […]

#HRTechChat: Keirsten Gregg’s Crucial Insights on Talent Acquisition in Turbulent Times

In this HR Tech Chat, Dylan Teggart sits down with Keirsten Greggs of TRAP Recruiter. Keirsten has over two decades of experience in talent acquisition, onboarding, and training. Pulling from her experience in multiple sectors, including government, defense, and fintech, Keirsten walks us through the trends she’s seeing in recruitment and hiring, the need for talented HR professionals, and how companies are finding the best people. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/0eZJI1FqM3joDA8uLc05zz Stitcher: https://www.stitcher.com/show/3sixty-insights SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjkyNDY0ODI1OS9zb3VuZHMucnNz Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c PlayerFM: https://player.fm/series/3sixty-insights Instagram: https://www.instagram.com/3sixtyinsights/ Pocket Casts: https://pca.st/iaopd0r7 blubrry: https://blubrry.com/1460785/ Castbox: https://castbox.fm/channel/id4113025 ivoox: https://www.ivoox.com/en/perfil-3sixty-insights_a8_listener_25914379_1.html Deezer: https://www.deezer.com/us/show/3029712 Pandora: https://www.pandora.com/podcast/3sixty-insights/PC:1000613511 Listen Notes: https://www.listennotes.com/podcasts/3sixty-insights-3sixty-insights-DgeU6AW42hn/ PodBean: https://www.podbean.com/podcast-detail/9nugf-1e0a27/3Sixty-Insights-Podcast Podchaser: https://www.podchaser.com/podcasts/3sixty-insights-1718242 Podcast […]

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Guest Council Post: Decoding complexity and the pivotal role of Artificial Intelligence

Complexity has traditionally been viewed as a negative disruption and a dominant rationale for why organizations do not achieve their strategic results.  Simplification has been an overarching alternative theme and is often identified as the proposed solution for the organization but is this still the right choice given the advancements and potential as we engage with AI? According to Nelson Cowan, as humans we can only hold 3 to 5 items in our minds at once (1), so we naturally gravitate to simple concepts.  This may further explain why, according to BCG, 70% of all complex transformations fail or do not live up to expectations (2).  Are we over simplifying our solutions and are not addressing the complex problem in front of us?  Is there […]

Video: Angela Wagner Discusses Strategic Solutions for Workforce Flexibility and System Integration (Part 3 of 3)

We are thrilled to introduce Angela Wagner in our final video of the 3 part series, a seasoned professional whose remarkable insights and experience in workforce management logistics, particularly with multi-location operations, have set a new standard in the industry. Angela’s candid discussions, notably with Dylan Teggart and Nick Biron, have revealed not only the challenges but also the innovative strategies required to navigate the complexities of employee management across various regions. Her extensive background, highlighted during her impactful tenure at companies like Starbucks and Hilton, demonstrates her deep understanding of the operational intricacies faced by large organizations. Her ability to articulate these challenges and propose practical solutions makes her a vital voice in the ongoing dialogue about the future of workforce management. As we […]

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Agility Assessment: Your global payroll transformation starting point

Looking to enhance your global payroll operations? Payslip’s free Agility Assessment tool, developed in collaboration with expert analyst Pete Tiliakos from 3Sixty Insights, guides you through the process. Identify process gaps, achieve quick wins, and establish a baseline plan for transformation. Take the first step towards agile payroll operations today! #GlobalPayroll #AgilityAssessment #PayrollTransformation Learn more and take the assessment here – Agility Assessment: Your global payroll transformation starting point

#HRandPayroll20: Special Episode – Tech Marketplace News & Updates

On this special marketplace news update, Pete and Julie take a break to opine on a long list of HR and payroll technology marketplace news and updates shaping recent headlines! They dive into analyst events and innovation updates, product announcements, acquisitions, divestitures, and other newsworthy events, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, UKG, Alight Solutions, Deel, Cornerstone, and more! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos as always, I’m joined by the legendary Julie Fernandez. Welcome, […]

Video: Angela Wagner Explores the Complexities of Employee Mobility and Inter-Jurisdictional Challenges (Part 2 of 3)

We are thrilled to introduce Angela Wagner in part 2 of the 3 video series, a seasoned professional whose remarkable insights and experience in workforce management logistics, particularly with multi-location operations, have set a new standard in the industry. Angela’s candid discussions, notably with Dylan Teggart and Nick Biron, have revealed not only the challenges but also the innovative strategies required to navigate the complexities of employee management across various regions. Her extensive background, highlighted during her impactful tenure at companies like Starbucks and Hilton, demonstrates her deep understanding of the operational intricacies faced by large organizations. Her ability to articulate these challenges and propose practical solutions makes her a vital voice in the ongoing dialogue about the future of workforce management. As we explore […]

#HRTechChat: A Strategic Discussion with John Baldino, President of Humareso

In our latest HRTechChat, Dylan Teggart speaks with John Baldino, President of global HR firm, Humareso, and is a seasoned HR practitioner and consultant. John touches on the HR landscape in 2024, communication strategies for leaders, and the best ways to manage talent in the modern workforce. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/0eZJI1FqM3joDA8uLc05zz Stitcher: https://www.stitcher.com/show/3sixty-insights SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjkyNDY0ODI1OS9zb3VuZHMucnNz Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c PlayerFM: https://player.fm/series/3sixty-insights Instagram: https://www.instagram.com/3sixtyinsights/ Pocket Casts: https://pca.st/iaopd0r7 blubrry: https://blubrry.com/1460785/ Castbox: https://castbox.fm/channel/id4113025 ivoox: https://www.ivoox.com/en/perfil-3sixty-insights_a8_listener_25914379_1.html Deezer: https://www.deezer.com/us/show/3029712 Pandora: https://www.pandora.com/podcast/3sixty-insights/PC:1000613511 Listen Notes: https://www.listennotes.com/podcasts/3sixty-insights-3sixty-insights-DgeU6AW42hn/ PodBean: https://www.podbean.com/podcast-detail/9nugf-1e0a27/3Sixty-Insights-Podcast Podchaser: https://www.podchaser.com/podcasts/3sixty-insights-1718242 Podcast Addict: https://podcastaddict.com/podcast/3sixty-insights/3319198 Tune In: https://tunein.com/podcasts/Business–Economics-Podcasts/3Sixty-Insights-TechChat-p1529087/ Audacy: https://www.audacy.com/podcast/3sixty-insights-hrtechchat-1ccab See a service missing that you use? Let our team know by […]

Video: Angela Wagner on Mastering Multi-Location Workforce Management – Insights and Innovations (Part 1 of 3)

We are thrilled to introduce Angela Wagner in part 1 of a 3 video series, a seasoned professional whose remarkable insights and experience in workforce management logistics, particularly with multi-location operations, have set a new standard in the industry. Angela’s candid discussions, notably with Dylan Teggart and Nick Biron, have revealed not only the challenges but also the innovative strategies required to navigate the complexities of employee management across various regions. Her extensive background, highlighted during her impactful tenure at companies like Starbucks and Hilton, demonstrates her deep understanding of the operational intricacies faced by large organizations. Her ability to articulate these challenges and propose practical solutions makes her a vital voice in the ongoing dialogue about the future of workforce management. As we explore […]

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Council Guest Post: The Alight Spinoff of Payroll and HCM Professional Services

Recently, Alight announced that it had agreed to sell its payroll and professional services business to H.I.G. Capital for up to $1.2 billion.  Much of the focus on the Alight split continues from the lens of its heritage benefits business which will retain the Alight brand and continue its strategy for growth of its WorkLife® platform and portfolio of health, retirement, wellbeing, and leave administration.  Meanwhile, significant market-leading business is being apportioned to the “NewCo” that human resource, payroll, and information technology leaders need to understand. Typically overshadowed by the better known and promoted benefits business, the NewCo business accounts for roughly one-third ($1 billion+) of the total Alight revenue and a bit less than half (~8,000) of its total 18,000 global employees.  Estimated at […]

#HRTechChat: Navigating the Future of Work with Keith Meyerson – A Masterclass in Leadership and Learning

  In the latest installment of our #HRTechChat series, we dive into Human Resources and Talent Development. Leaders like Keith Meyerson stand out not only for their extensive experience but also for their innovative approaches to fostering workplace learning and leadership. With over two decades of steering learning and development (L&D) initiatives across prestigious organizations such as Tiffany & Company and Neiman Marcus, Keith brings a wealth of knowledge and a unique perspective to the evolving challenges in talent management. At the heart of Keith’s philosophy lies a commitment to bridging the gap between technology and effective execution, thereby enhancing organizational capabilities through strategic people development. His current role at Kam Consulting Group allows him to refine these methodologies further, tailoring solutions that are not […]

#HRandPayroll20: The Workplace Wellness Conundrum with Special Guest Kaz Maurice-O’Leary

On this episode Pete and Julie welcome employee wellbeing expert, Founder and Chief Wellbeing Officer at the Bolognese Philosophy, Kaz Maurice O’Leary to the show to talk wellness in the workplace. The group discusses the growing wellness conundrum employers face and how employee expectations and evolving workforce dynamics have shaped the relationship between employee and employer. Including the role HR, front-line managers, and businesses play in supporting the wellness and wellbeing of their workforce. They explore growing trends in Chief Wellness Officer roles, AI’s potential impact on wellness, and opine on the future of wellness in the workplace! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e […]

HRandPayroll20: Payroll Is Coming to the C-Suite with Special Guest Ciaran Strachan

Pete and Julie welcome Ciaran Strachan, Managing Director & CEO, for the Australian Workforce Compliance Counsel, to talk about the AWCC, its origin, work, and mission to establish payroll as a profession and bring its leaders the C-suite! Ciaran shares his path and career in payroll before unpacking the bold mission of the AWCC. The member-owned association is the first of its kind, built “by and for payroll” and working closely with the Australian government to establish payroll as a profession, re-orient its professionals as ‘regulated operational labor law experts’, set degreed education standards in line with CPA’s and lawyers, and establish the Chief Payroll Officer role!  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: […]