“HR is more than ‘Fill out these forms and don’t get into trouble,’” said Justin Hall of Salz Group on his ethos and approach to leading a bustling HR organization. In November 2024, Justin Hall was hired to expand the […]
Infographic: PrismHR – Turning Client Graduation into Long-Term Growth
This infographic explores how PrismHR helps Professional Employer Organizations (PEOs) and Human Resources Outsourcing (HRO) providers retain growing clients by creating a structured “graduation” path from full-service PEO to hybrid and self-service HCM, rather than losing customers as their business […]
Research Note: Voice Screening Agents in Talent Acquisition – Balancing Speed, Scale, Candidate Experience, and Trust in AI-Augmented Hiring
Introduction Talent acquisition teams are under increasing pressure to hire faster, improve candidate experience, reduce recruiter burnout, and navigate a more complex hiring environment shaped by AI, automation, and evolving workforce expectations. Across industries, organizations are managing higher application volumes, […]
Where Can AI be Effective in Global Payroll and Compliance?
There is one common thread in every briefing I’m taking with HR Technology vendors, and that’s hearing their AI strategy. AI is not a differentiator. Every vendor, regardless of which AI platform they are using, is trying to solve relatively […]
Analyst Insight: The HRO Graduation Opportunity
Why Losing Clients is a Choice, Not an Inevitability & How Providers Can Retain SMB Clients Through Every Stage of Growth For small and mid-sized businesses (SMBs), Professional Employer Organizations (PEOs), Administrative Services Organizations (ASOs), and Payroll Service Bureaus (PSBs) […]
Analyst Insight: Flexibility, Service and Trust – Where Partner Ecosystems Deliver and Where They Break
The Challenge for SMB Service Organizations Service organizations focused on small and midsize businesses (SMBs) operate in an increasingly complex and competitive environment. These organizations, referred to throughout this piece as partners, including (but not limited to) brokers, banks, CPAs, […]
Infographic: The Case for Service-Enabled HCM
This infographic highlights key findings from 3Sixty Insights’ benchmark research, completed in partnership with Insperity, on the growing importance of service-enabled HCM. The research reveals that while organizations continue to invest in HR technology, only 13% fully utilize their HCM […]
Benchmark Report: Why Half of Businesses Want to Invest in Service-Enabled HR That Actually Works
HR technology alone isn’t enough. New research from 3Sixty Insights reveals why organizations continue to struggle with HR technology adoption, customer support, and compliance—and why nearly half are willing to pay more for better service. Based on a survey of […]
Infographic: When HR Software Stops Working
This infographic explores a common challenge facing growing organizations: recognizing when their HR and payroll software no longer supports evolving business needs. Through the experience of Italian Fiesta Pizzeria and its adoption of the Insperity HRCore™ solution, the infographic illustrates […]
Case Study Vignette: Two Days to Two Hours – How Italian Fiesta Pizzeria Used the Insperity HRCore™ Solution to End Its Payroll Struggles
Christine Mikulec of Italian Fiesta Pizzeria is a fourth-generation pizzeria owner-operator in and around Chicago. Founded by her great-grandfather in 1947, the tavern-style pizzeria business was taken over by Christine, her siblings, and her cousins from her parents in early […]
Infographic: Why Service-Driven HR Tech is the Ultimate ROI for SMBs
This infographic case study highlights a broader lesson for small business owner-operators: the value of HR technology is determined less by feature depth and more by the quality and accessibility of human support. It follows Conor Schmidt, owner of a […]
Infographic: How Bob’s Truck Care Got Four Hours Back
This infographic highlights how Bob’s Truck Care, a third-generation family business in Texas, transformed a time-consuming payroll process that consumed four to six hours each week. Faced with manual tax filings, limited accessibility, and compensation complexities that outgrew their existing […]
Case Study Vignette: From Chaos to Clarity – How Tier One Physical Therapy Traded Hold Music for Headspace
Physical Therapist Conor Schmidt is co-owner and CEO of SAS Physical Therapy dba Tier One Physical Therapy, based out of four locations in Rhode Island. In addition to his duties as owner, CEO, and chief physical therapist, Schmidt also found […]
Case Study Vignette: From a Full Day to 15 Minutes – How Bob’s Truck Care Reclaimed Its Week
Not far from the warm waters of the Gulf of Mexico, Fred Floyd Jr. owns and operates his third-generation family business, Bob’s Truck Care, along with his wife and parents. Started by his grandfather in 1975 in Pasadena, Texas, Bob’s […]
HRD: HR Facing Rising Compliance Strain – Report
For HR leaders, compliance demands are expanding rapidly while governance and technology investments lag behind, according to a recent report. Three in four (75%) respondents say their compliance needs have changed, according to a survey of 500 U.S. professionals across […]
Webinar: Beyond Borders – HR Solutions for Paying and Managing Non-U.S. Talent | June 24th @ 12pm Eastern
Join 3Sixty Insights Principal Analyst Nicole Roberts as she participates in Flex HR’s Beyond Borders: HR Solutions for Paying and Managing Non-U.S. Talent webinar, a discussion focused on the challenges and opportunities of managing a global workforce. The session will […]
Infographic: Inside MacLean-Fogg’s Engagement Transformation Using Quantum Workplace
This infographic highlights how MacLean-Fogg transformed employee engagement and retention by implementing Quantum Workplace. By reducing survey completion time from 30–40 minutes to just 5–10 minutes and expanding response methods through email, text, and QR codes, the organization increased participation […]
Case Study: How MacLean-Fogg Used Quantum Workplace to Create a Thriving culture
What You Need to Know For manufacturers, building a highly engaged and high-performing workforce is a business imperative. When both are strong, output, retention, and results follow. However, hearing from and gathering feedback from this kind of workforce can be […]
Mitratech Article: Your 2026 Human Resource Compliance Checklist – What to Prioritize First
Insights from the 2026 State of HR Compliance Report to help you prioritize what actually matters. We all know the saying: if everything is a priority, nothing is. And right now, that tension is very real for HR team leaders […]
Mitratech: State of HR Compliance 2026 Study
The State of HR Compliance Report, developed through survey research and analysis conducted by 3Sixty Insights in collaboration with Mitratech, explores how organizations are navigating the increasing complexity of workforce governance, compliance operations, and AI oversight. The study examines several […]