The Payroll Profession Confidence Index (PPCI) is a first-of-its-kind sentiment-based analysis that aims to “take the pulse” of payroll professionals globally. The inaugural PPCI survey was conducted during Q1 2024 using a quantitative and qualitative survey methodology. It engaged and gathered input from payroll professionals from 28 countries and 5 continents and collectively shared their challenges, outlook, sentiments, and impact. The research provides an understanding of the modern payroll practitioner lens and guidance for how executives and their organizations can nurture and elevate the critical profession for long-term success and improved business outcomes. Included in the contents of this report: Executive Summary PPCI Dashboard Payroll Iceberg Executive Summary Sentiment Outlook Respect & perception Executive engagement Operations Operational health Digital technology impact Leading payroll investments Impact […]
Compliance
Workforce Management & Payroll: More Than Just Paying People on Time
Pay attention to payroll when looking at workforce management and talent retention. Forbes highlights that around 70% of Americans live paycheck to paycheck, which starkly illustrates the significant impact of payroll errors on employee morale. This should serve as a wake-up call for employers who prioritize workforce management. Imagine the disappointment of payday when you discover your pay wasn’t deposited, someone didn’t cut your check, or worse, you were underpaid due to a miscalculation. A company must run smoothly from top to bottom to retain the best talent possible, and if anything should never be overlooked, it’s ensuring that employees are paid accurately and on time. This instills a sense of security and trust in the workforce, fostering loyalty and dedication. Over the past few […]
Research Agenda: Workforce Management 2024
In today’s labor market, where workers hold significant bargaining power, employers are under pressure to provide a positive employee experience. Failure to do so could result in the loss of top talent. This challenge is particularly acute in industries with deskless workers, such as food & beverage, hospitality, service, specialized trades, and healthcare. These industries, which underpin our society, rely heavily on the consistent presence of these workers. In industries where part-time and hourly work is common, high turnover rates pose a significant challenge. Recognizing the need for employee retention from day one, workforce management (WFM) has become more crucial than ever. The question then becomes, how can these organizations effectively manage their frontline & deskless workforce while ensuring a positive employee and customer experience? […]
Monthly Recap | April 2024
Recent Research: Market Alert: Talespin Deal Positions Cornerstone OnDemand for New Class of Competitors Cornerstone OnDemand’s acquisition of software provider Talespin marks a notable step toward realizing the company’s goal of offering an immersive, end-to-end learning platform. Agility Assessment: Your global payroll transformation starting point Looking to enhance your global payroll operations? Payslip’s free Agility Assessment tool, developed in collaboration with expert analyst Pete Tiliakos from 3Sixty Insights, guides you through the process. Identify process gaps, achieve quick wins, and establish a baseline plan for transformation. Take the first step towards agile payroll operations today! #GlobalPayroll #AgilityAssessment #PayrollTransformation Recent Articles: Council Guest Post: The Alight Spinoff of Payroll and HCM Professional Services Recently, Alight announced its agreement to sell its payroll and professional services business […]
#HRandPayroll20: Special Episode – Tech Marketplace News & Updates
On this special marketplace news update, Pete and Julie take a break to opine on a long list of HR and payroll technology marketplace news and updates shaping recent headlines! They dive into analyst events and innovation updates, product announcements, acquisitions, divestitures, and other newsworthy events, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, UKG, Alight Solutions, Deel, Cornerstone, and more! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos as always, I’m joined by the legendary Julie Fernandez. Welcome, […]
#HRTechChat: Navigating the Future of Work with Keith Meyerson – A Masterclass in Leadership and Learning
In the latest installment of our #HRTechChat series, we dive into Human Resources and Talent Development. Leaders like Keith Meyerson stand out not only for their extensive experience but also for their innovative approaches to fostering workplace learning and leadership. With over two decades of steering learning and development (L&D) initiatives across prestigious organizations such as Tiffany & Company and Neiman Marcus, Keith brings a wealth of knowledge and a unique perspective to the evolving challenges in talent management. At the heart of Keith’s philosophy lies a commitment to bridging the gap between technology and effective execution, thereby enhancing organizational capabilities through strategic people development. His current role at Kam Consulting Group allows him to refine these methodologies further, tailoring solutions that are not […]
Webinar: Remote Resilience – Redefining Global Talent Dynamics for HR | April 24th, 2024 @ 11am EST
Led by industry experts like Pete Tiliakos – this webinar promises invaluable insights and actionable strategies to optimize your remote work approach, pushing you to thrive now, and in the future. As the conversation on where people work stabilizes, it’s time for companies to focus now on how their people work, and what they’re doing to get this right. We’re thrilled to be sharing freshly released data and insights that explore how organizations are managing remote working realities and where gaps still lie in aligning staff expectations with business and hiring needs. Continue Reading: Remote Resilience: Redefining Global Talent Dynamics for HR
HRandPayroll20: Payroll Is Coming to the C-Suite with Special Guest Ciaran Strachan
Pete and Julie welcome Ciaran Strachan, Managing Director & CEO, for the Australian Workforce Compliance Counsel, to talk about the AWCC, its origin, work, and mission to establish payroll as a profession and bring its leaders the C-suite! Ciaran shares his path and career in payroll before unpacking the bold mission of the AWCC. The member-owned association is the first of its kind, built “by and for payroll” and working closely with the Australian government to establish payroll as a profession, re-orient its professionals as ‘regulated operational labor law experts’, set degreed education standards in line with CPA’s and lawyers, and establish the Chief Payroll Officer role! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: […]
Monthly Recap | March 2024
Upcoming Events Webinar: An Insider’s Guide To The Realities of Managing Modern Payroll Platforms | April 10th, 2024 @ 12pm EST Join Principal Analyst Pete A. Tiliakos and payroll software expert Alex Maidy on Wednesday, April 10th @ 12:00p (EST) as they discuss the benefits, challenges, and realities of managing a cloud payroll alone. Event: HR Solutions Strategic Alliances Summit Masterclass | May 7th, 2024 @ 1pm PDT Elevate your HR game! Dive into the Strategic Alliances Summit and unlock the secrets to success in the rapidly evolving business landscape through insightful sessions on collaboration, innovation, challenges in forming and maintaining alliances, and effective alliance management strategies. Steve Goldberg will be breaking down the 2024 landscape with a focus on the tension between market consolidation […]
#HRandPayroll20: GenAI in Payroll – Fact, Fiction, and the Future With Special Guest Sheri Sullivan
Pete and Julie welcome EY Partner and Global Payroll Operate Leader Sheri Sullivan to the show to discuss GenAI and its role in global payroll. The group sorts through the facts, fiction, reality, and future impact of the cognitive technology on payroll operations, the employee experience, and the businesses they serve. Sheri shares her POVs and insights from the front lines of global payroll transformation and how AI is enabling impressive outcomes for organizations and leaders leaning in and embracing it! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome, everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos […]
Market Alert: Deel Gets Serious About Global Payroll With Acquisition of PaySpace
Background The already intense battle for global payroll supremacy is heating up in 2024 as Deel announced its acquisition of African-based payroll and HR technology and services provider PaySpace for an undisclosed amount. The addition of the African and Middle East specialist is reminiscent of a similar move Deel made in late 2022, adding PayAsia’s APAC specialized HR and payroll technology, services, and expertise to its portfolio and planting the Deel flag in the growth region. The two organizations are no strangers, as PaySpace has supported Deel as its ‘go-to’ service partner for the African continent and leveraged the solution to fuel its own internal HR and payroll needs. The acquisition of PaySpace is part of enabling Deel’s aggressive global growth plans and will fuel […]
Event: HR Solutions Strategic Alliances Summit Masterclass | May 7th, 2024 @ 1pm PDT
Elevate your HR game! Dive into the Strategic Alliances Summit and unlock the secrets to success in the rapidly evolving business landscape through insightful sessions on collaboration, innovation, challenges in forming and maintaining alliances, and effective alliance management strategies. Steve Goldberg will be breaking down the 2024 landscape with a focus on the tension between market consolidation and the explosion of new products. Hear the impact of these trends on strategic alliances, discussing how companies can navigate these changes to stay competitive. Continue Reading: HR Solutions Strategic Alliances Summit
#HRandPayroll20 Special Episode: HR & Payroll Tech Marketplace News & Updates
On this special marketplace news update, Pete and Julie take a break to opine on a long list of recent HR and payroll technology marketplace news and updates shaping headlines. They dive into recent product announcements and acquisitions, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, Alight Solutions, Deel, and FirstAdvantage. Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Hello everyone, and welcome to another episode of HR and Payroll 2.0. I’m Pete Tiliakos. And as always, I’m joined by the legendary Julie Fernandez. How’re you doing Julie? Julie Fernandez 00:16 Doing […]
#HRandPayroll20: Getting Started with AI in HR Operations with Special Guest Kenny Santo
On this episode, Pete and Julie welcome Senior Manager of Employee Service Center operations at Cox Automotive, Kenny Santo, to the show to share his knowledge and tips for getting started with AI in HR operations. Kenny shares his perspectives on AI in HR operations and employee contact center management, including how to get started, how to prioritize use cases, and how to maintain a human connection in the employee experience. He also shares his POV’s, key learnings and ‘a-ha’ moments derived along the way and the importance of governance in successful AI deployment programs. Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos […]
Monthly Recap | February 2024
Recent Research: Analyst Insight: ADP ReThink Event Recap: ADP Turns 75 ADP recently wrapped its annual ADP ReThink client event, where over 300 attendees came together in London, England for the largest turnout in ADP ReThink’s 15-year history. Market Alert: Workday-Insperity ‘Strategic Partnership’ Stands Out in a Sea of SMB HR Solutions A newly announced strategic alliance between Workday and Insperity will be guided by a GTM that aims to co-develop, market, sell, and support an SMB ‘power offering’ that brings the best of Workday’s HCM technology together with the Workforce Optimization services of Insperity. Analyst Insight: Connection is the Key to Delivering Exceptional Business Performance The talent market continues to be challenging with continuing month over month job growth and a high number of […]
Analyst Insight: ADP ReThink Event Recap: ADP Turns 75
The Unique Value of ADP ReThink ADP recently wrapped its annual ADP ReThink client event, where over 300 attendees came together in London, England for the largest turnout in ADP ReThink’s 15-year history. If you haven’t had the privilege of attending this unique global HR event, ADP ReThink differentiates itself from other HR technology provider conferences in subtle yet high-value ways. ADP ReThink is not the firm’s flagship customer event; ADP is largely known for its ADP Meeting of the Minds event, held annually across major U.S. cities and targeted to its historically smaller/mid-sized North American-based firms, where ADP ReThink is targeted to larger, multinational enterprise HR and payroll executive leaders and practitioners. Both audiences are equally focused on the same modern workforce challenges and […]
#HRandPayroll20: Behind the Scenes of the Payroll Profession Confidence Survey
In this episode, Pete and Julie go behind the scenes on the Payroll Profession Confidence Survey. Pete shares the origins, purpose, and passion behind the first-of-its-kind research approach that aims to “take the pulse” of the critical payroll profession globally for a new annual Payroll Profession Confidence Index report being unveiled at the upcoming Payroll Org’s 42nd Annual Payroll Congress in Nashville, TN on May 7 to 10th. About the Payroll Profession Confidence Survey: This survey is targeted to any payroll practitioner, leader, stakeholder, or owner engaged with payroll operations in their organization. What do we hope to learn through this important research: The current sentiment and outlook for the payroll profession and community. Which tangible and intangible factors are key to payroll’s success? How […]
The First Annual 3Sixty Insights Payroll Profession Confidence Survey: Shaping the Future of Payroll Globally
Thank you for being a valued member of the 3Sixty Insights community! We are here to welcome you to the first annual 3Sixty Insights Payroll Profession Confidence Survey, found here: https://survey.zohopublic.com/zs/C1BqAx. A first-of-its-kind approach that aims to “take the pulse” of the critical payroll profession globally for a new annual Payroll Profession Confidence Index report being unveiled at the upcoming Payroll Org’s 42nd Annual Payroll Congress in Nashville, TN on May 7 to 10th. This survey is targeted to any payroll practitioner, leader, stakeholder, or owner engaged with payroll operations in their organization. (Not in payroll? Please consider forwarding and sharing the survey with payroll professionals in your organization and network). What do we hope to learn through this important research: The current sentiment and outlook for […]
Latest News: Biggest Payroll Trends for 2024 and Beyond
All over the world, we’re seeing payroll play a bigger and more strategic role in many organizations, and the power of payroll data and processes is increasingly being leveraged to support more modern pay experiences. This is a sentiment shared by all the attendees at our Service Partner Summit just before the end of 2023, and one of our guest speakers in particular spoke passionately about market trends and drivers, and what’s to come. Pete A. Tiliakos is a Principal Analyst and Managing Partner at 3Sixty Insights and has a wealth of experience in payroll and HCM solutions, including previously leading the payroll operation for the Walt Disney Company. In this blog, we’ll bring you the highlights from his talk at the summit, sharing […]
#HRandPayroll20: Mastering Leave Orchestration with Special Guest Keith Christensen
On this episode, Pete and Julie welcome HR operations executive Keith Christensen to the show to share his knowledge and tips for navigating and mastering the complex world of leave-of-absence orchestration! Keith shares his experience and lessons learned from his tenure as the former SVP of HR Corporate Services for CVS Health, where he led HR operations and, with his team, transformed a highly complex leave of absence management and orchestration program for the Fortune 10 organization. Including the role of technology and end-to-end process redesign, the critical role of people and teamwork in transformation, and how managed services can complement resources and accelerate outcomes. Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: […]