ENTEPRISE INTELLIGENCE.

REIMAGINED FOR THE
CONNECTED ERA.

Providing insights driving confident business decisions and outcomes

Our strategic intelligence pillars

The buying cycle

The buying cycle for enterprise software and technology shouldn’t be a power struggle between departments. 3Sixty Insights is a research, advisory, and consulting firm providing deep understanding of how to bridge the gap in perception and priorities between stakeholders. Through our research, we unearth strategic approaches for streamlining the decision-making process, successfully managing solutions, and maximizing value from business software and technology investments.

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Recent Publications

Where Can AI be Effective in Global Payroll and Compliance?
Where Can AI be Effective in Global Payroll and Compliance?
There is one common thread in every briefing I’m taking with HR Technology vendors, and that’s hearing their AI strategy....
Analyst Insight: The HRO Graduation Opportunity
Analyst Insight: The HRO Graduation Opportunity
Why Losing Clients is a Choice, Not an Inevitability & How Providers Can Retain SMB Clients Through Every Stage of...
3Sixty Insights Welcomes Robert Mattson, Expanding Strategic Go-to-Market and Storytelling Expertise
3Sixty Insights Welcomes Robert Mattson, Expanding Strategic Go-to-Market and Storytelling Expertise
Industry veteran brings decades of experience helping software providers create compelling messaging that differentiates their solutions, builds demand, and accelerates...
Analyst Insight: Flexibility, Service and Trust – Where Partner Ecosystems Deliver and Where They Break
Analyst Insight: Flexibility, Service and Trust – Where Partner Ecosystems Deliver and Where They Break
The Challenge for SMB Service Organizations Service organizations focused on small and midsize businesses (SMBs) operate in an increasingly complex...
Research Note: The Highs & Lows of AI Deployments
Research Note: The Highs & Lows of AI Deployments
In August 2025, MIT issued the bold claim that 95% of AI pilots are failing. In a report called The...
Unleash Article: Ask The Analyst – Attrition Models Can Flag Dozens of Flight Risks at Once
Unleash Article: Ask The Analyst – Attrition Models Can Flag Dozens of Flight Risks at Once
The growing use of AI-powered attrition models is giving HR leaders unprecedented visibility into potential employee turnover, but identifying flight...
Infographic: The Case for Service-Enabled HCM
Infographic: The Case for Service-Enabled HCM
This infographic highlights key findings from 3Sixty Insights’ benchmark research, completed in partnership with Insperity, on the growing importance of...
#HRTechChat: Robert Mattson on Storytelling, AI, and Making HR Technology Matter
#HRTechChat: Robert Mattson on Storytelling, AI, and Making HR Technology Matter
In this episode of #HRTechChat, Nicole Roberts (Senior Analyst & Advisor, 3Sixty Insights) is joined by Robert Mattson—technologist, marketing leader,...
Guest Podcast: Build Apps Faster with AI – Measure Twice, Cut Once
Guest Podcast: Build Apps Faster with AI – Measure Twice, Cut Once
In this guest podcast episode with Shaalin Parekh, 3Sixty Insights’ Kyle James shares the methodology behind his rapid AI application...
Closing the Frontline Technology Gap: How UKG Is Rethinking the Employee Experience
Closing the Frontline Technology Gap: How UKG Is Rethinking the Employee Experience
Frontline work has typically run on thin, disconnected infrastructure. A bulletin board in the breakroom, a coffee-stained notice on the...
Benchmark Report: Why Half of Businesses Want to Invest in Service-Enabled HR That Actually Works
Benchmark Report: Why Half of Businesses Want to Invest in Service-Enabled HR That Actually Works
HR technology alone isn’t enough. New research from 3Sixty Insights reveals why organizations continue to struggle with HR technology adoption,...
Monthly Research Recap | June 2026
Monthly Research Recap | June 2026
Recent Research: Case Study Vignette: Two Days to Two Hours – How Italian Fiesta Pizzeria Used the Insperity HRCore™ Solution...