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2024 Payroll Profession Confidence Index

Over three decades, payroll has undergone transformative changes, emerging as a linchpin in both employee experience and strategic business planning. Today, it’s expected to deliver pay in real-time, navigate complex compliance landscapes, and facilitate key initiatives like mergers, acquisitions, and global expansions. However, despite its pivotal role and significant financial investment, payroll operations often lack the necessary resources, technology, and executive support. This report sheds light on the crucial need for modernizing payroll operations and recognizing the strategic value that payroll professionals bring to organizations. By championing a modern payroll operating model and investing in its professionals, businesses can unlock greater agility, improved outcomes, and enhanced employee satisfaction. View and download the full study here:

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Workforce Management & Payroll: More Than Just Paying People on Time

Pay attention to payroll when looking at workforce management and talent retention. Forbes highlights that around 70% of Americans live paycheck to paycheck, which starkly illustrates the significant impact of payroll errors on employee morale. This should serve as a wake-up call for employers who prioritize workforce management. Imagine the disappointment of payday when you discover your pay wasn’t deposited, someone didn’t cut your check, or worse, you were underpaid due to a miscalculation. A company must run smoothly from top to bottom to retain the best talent possible, and if anything should never be overlooked, it’s ensuring that employees are paid accurately and on time. This instills a sense of security and trust in the workforce, fostering loyalty and dedication. Over the past few […]

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Research Agenda: Workforce Management 2024

In today’s labor market, where workers hold significant bargaining power, employers are under pressure to provide a positive employee experience. Failure to do so could result in the loss of top talent. This challenge is particularly acute in industries with deskless workers, such as food & beverage, hospitality, service, specialized trades, and healthcare. These industries, which underpin our society, rely heavily on the consistent presence of these workers. In industries where part-time and hourly work is common, high turnover rates pose a significant challenge. Recognizing the need for employee retention from day one, workforce management (WFM) has become more crucial than ever. The question then becomes, how can these organizations effectively manage their frontline & deskless workforce while ensuring a positive employee and customer experience? […]

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Agility Assessment: Your global payroll transformation starting point

Looking to enhance your global payroll operations? Payslip’s free Agility Assessment tool, developed in collaboration with expert analyst Pete Tiliakos from 3Sixty Insights, guides you through the process. Identify process gaps, achieve quick wins, and establish a baseline plan for transformation. Take the first step towards agile payroll operations today! #GlobalPayroll #AgilityAssessment #PayrollTransformation Learn more and take the assessment here – Agility Assessment: Your global payroll transformation starting point

#HRandPayroll20: Special Episode – Tech Marketplace News & Updates

On this special marketplace news update, Pete and Julie take a break to opine on a long list of HR and payroll technology marketplace news and updates shaping recent headlines! They dive into analyst events and innovation updates, product announcements, acquisitions, divestitures, and other newsworthy events, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, UKG, Alight Solutions, Deel, Cornerstone, and more! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos as always, I’m joined by the legendary Julie Fernandez. Welcome, […]

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Council Guest Post: The Alight Spinoff of Payroll and HCM Professional Services

Recently, Alight announced that it had agreed to sell its payroll and professional services business to H.I.G. Capital for up to $1.2 billion.  Much of the focus on the Alight split continues from the lens of its heritage benefits business which will retain the Alight brand and continue its strategy for growth of its WorkLife® platform and portfolio of health, retirement, wellbeing, and leave administration.  Meanwhile, significant market-leading business is being apportioned to the “NewCo” that human resource, payroll, and information technology leaders need to understand. Typically overshadowed by the better known and promoted benefits business, the NewCo business accounts for roughly one-third ($1 billion+) of the total Alight revenue and a bit less than half (~8,000) of its total 18,000 global employees.  Estimated at […]

#HRandPayroll20: The Workplace Wellness Conundrum with Special Guest Kaz Maurice-O’Leary

On this episode Pete and Julie welcome employee wellbeing expert, Founder and Chief Wellbeing Officer at the Bolognese Philosophy, Kaz Maurice O’Leary to the show to talk wellness in the workplace. The group discusses the growing wellness conundrum employers face and how employee expectations and evolving workforce dynamics have shaped the relationship between employee and employer. Including the role HR, front-line managers, and businesses play in supporting the wellness and wellbeing of their workforce. They explore growing trends in Chief Wellness Officer roles, AI’s potential impact on wellness, and opine on the future of wellness in the workplace! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e […]

HRandPayroll20: Payroll Is Coming to the C-Suite with Special Guest Ciaran Strachan

Pete and Julie welcome Ciaran Strachan, Managing Director & CEO, for the Australian Workforce Compliance Counsel, to talk about the AWCC, its origin, work, and mission to establish payroll as a profession and bring its leaders the C-suite! Ciaran shares his path and career in payroll before unpacking the bold mission of the AWCC. The member-owned association is the first of its kind, built “by and for payroll” and working closely with the Australian government to establish payroll as a profession, re-orient its professionals as ‘regulated operational labor law experts’, set degreed education standards in line with CPA’s and lawyers, and establish the Chief Payroll Officer role!  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: […]

#HRandPayroll20: GenAI in Payroll – Fact, Fiction, and the Future With Special Guest Sheri Sullivan

Pete and Julie welcome EY Partner and Global Payroll Operate Leader Sheri Sullivan to the show to discuss GenAI and its role in global payroll. The group sorts through the facts, fiction, reality, and future impact of the cognitive technology on payroll operations, the employee experience, and the businesses they serve.  Sheri shares her POVs and insights from the front lines of global payroll transformation and how AI is enabling impressive outcomes for organizations and leaders leaning in and embracing it!  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome, everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos […]

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Council Guest Post: Strategy and My Payroll Career with Annemarie Verwaaijen

The following is a multi-part series of micro-blogs, guest authored by Annemarie Verwaaijen, MSc, MBA, Vice President, Global Head of Pay Services for S&P Global, and a member of the 3Sixty Insights Executive Counsel.  Strategy and my payroll career? This topic has been a problem for me. I thought for the longest of I was not strategic. It impacted my career growth, perception of my performance, and if I was good enough to move up the corporate ladder. Should I write a blog on this as many, more seasoned payroll leaders surely understand what strategy is. But not everybody is in the same space of their global journey, and I hope that sharing my experience can help somebody or spark a further discussion. What is […]

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Market Alert: Deel Gets Serious About Global Payroll With Acquisition of PaySpace

Background The already intense battle for global payroll supremacy is heating up in 2024 as Deel announced its acquisition of African-based payroll and HR technology and services provider PaySpace for an undisclosed amount. The addition of the African and Middle East specialist is reminiscent of a similar move Deel made in late 2022, adding PayAsia’s APAC specialized HR and payroll technology, services, and expertise to its portfolio and planting the Deel flag in the growth region. The two organizations are no strangers, as PaySpace has supported Deel as its ‘go-to’ service partner for the African continent and leveraged the solution to fuel its own internal HR and payroll needs. The acquisition of PaySpace is part of enabling Deel’s aggressive global growth plans and will fuel […]

#HRandPayroll20 Special Episode: HR & Payroll Tech Marketplace News & Updates

On this special marketplace news update, Pete and Julie take a break to opine on a long list of recent HR and payroll technology marketplace news and updates shaping headlines. They dive into recent product announcements and acquisitions, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, Alight Solutions, Deel, and FirstAdvantage. Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Hello everyone, and welcome to another episode of HR and Payroll 2.0. I’m Pete Tiliakos. And as always, I’m joined by the legendary Julie Fernandez. How’re you doing Julie? Julie Fernandez 00:16 Doing […]

#HRandPayroll20: Getting Started with AI in HR Operations with Special Guest Kenny Santo

On this episode, Pete and Julie welcome Senior Manager of Employee Service Center operations at Cox Automotive, Kenny Santo, to the show to share his knowledge and tips for getting started with AI in HR operations.  Kenny shares his perspectives on AI in HR operations and employee contact center management, including how to get started, how to prioritize use cases, and how to maintain a human connection in the employee experience. He also shares his POV’s, key learnings and ‘a-ha’ moments derived along the way and the importance of governance in successful AI deployment programs.  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos […]

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Monthly Recap | February 2024

Recent Research: Analyst Insight: ADP ReThink Event Recap: ADP Turns 75 ADP recently wrapped its annual ADP ReThink client event, where over 300 attendees came together in London, England for the largest turnout in ADP ReThink’s 15-year history. Market Alert: Workday-Insperity ‘Strategic Partnership’ Stands Out in a Sea of SMB HR Solutions A newly announced strategic alliance between Workday and Insperity will be guided by a GTM that aims to co-develop, market, sell, and support an SMB ‘power offering’ that brings the best of Workday’s HCM technology together with the Workforce Optimization services of Insperity. Analyst Insight: Connection is the Key to Delivering Exceptional Business Performance The talent market continues to be challenging with continuing month over month job growth and a high number of […]

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Market Alert: Workday-Insperity ‘Strategic Partnership’ Stands Out in a Sea of SMB HR Solutions

What Happened Workday, which provides enterprise cloud applications for finance and human resources, and Insperity, a professional employer organization (PEO) that develops its own HR and business performance technology and services, announced a strategic partnership and plans to jointly develop, brand, market, and sell a full-service HR solution for small and midsize businesses. The companies believe combining Workday’s technology and Insperity’s service will create a solution that helps emerging companies achieve success and maintain growth. Through the partnership, customers can take advantage of Workday HCM and Insperity’s Workforce Optimization service, which includes dedicated HR specialists, payroll and benefits, risk management, and compliance support. The combination will enable businesses to seamlessly manage their entire employee lifecycle, from ‘hire to retire’ and optimize their talent management, payroll, […]

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Analyst Insight: ADP ReThink Event Recap: ADP Turns 75

The Unique Value of ADP ReThink ADP recently wrapped its annual ADP ReThink client event, where over 300 attendees came together in London, England for the largest turnout in ADP ReThink’s 15-year history. If you haven’t had the privilege of attending this unique global HR event, ADP ReThink differentiates itself from other HR technology provider conferences in subtle yet high-value ways. ADP ReThink is not the firm’s flagship customer event; ADP is largely known for its ADP Meeting of the Minds event, held annually across major U.S. cities and targeted to its historically smaller/mid-sized North American-based firms, where ADP ReThink is targeted to larger, multinational enterprise HR and payroll executive leaders and practitioners. Both audiences are equally focused on the same modern workforce challenges and […]

Guest Podcast: 3Sixty Insights’ Pete Tiliakos on What Payroll Practitioners Think

Mark Feffer was joined by Pete Tiliakos, principal analyst and managing partner at 3Sixty Insights. Pete just launched a survey for payroll practitioners. The goal is to get a look at the realities of Payroll, and what’s going on in practitioners’ heads. He gave us the details of the survey and talks about what comes next, on this edition of PeopleTech.   View and take the survey here: Payroll Profession Confidence Survey Watch The Full Episode of PeopleTech here: 3Sixty Insights’ Pete Tiliakos on What Payroll Practitioners Think