B2B software vendors are facing a growing challenge as sales cycles get longer, fewer leads enter the pipeline, and more deals end in no decision. Despite continued investment in AI and product innovation, many vendors are struggling to turn those […]
Video: Why B2B Software Vendors Are Struggling – The Marketing and Sales Mistakes Costing You Deals
B2B software vendors are facing a growing set of challenges: longer sales cycles, fewer leads entering the pipeline, and more deals lost to no decision. Despite significant investment in software innovation and AI, many organizations are struggling to translate […]
Unleash Article: Ask the Analyst – Are Unwritten Hiring Rules Selecting for Capability or Privilege-Based Social Conditioning?
For its weekly Briefing, UNLEASH asked four HR analysts whether employers who screen out candidates for not knowing unwritten rules are selecting for capability or for the social conditioning that comes with privilege. The analysts largely agree that these filters […]
Market Alert: Paychex Brings Agentic AI to Small Business Recruiting with WISE Hire
What’s Actually Happening Paychex has introduced WISE Hire, a recruiting solution that extends WISE, the agentic AI platform Paychex announced in May 2026 as the intelligence layer across its HCM portfolio. WISE Hire uses AI agents to handle the routine, […]
HR Dive Article: What High-Performing Businesses Do Differently With a Human Capital Management Partner
According to recent research from 3Sixty Insights, the businesses getting the most value from their HR technology aren’t necessarily relying solely on the technology. They’re taking a different approach. Rather than viewing HCM as a software purchase, they treat it as […]
SAP’s TechWolf Deal Gives SuccessFactors the Data Layer It Lacked
In June 2024, SAP, Workday and ServiceNow all put money into the same Belgian startup. On Tuesday, SAP agreed to acquire that startup outright. The price wasn’t disclosed, and SAP expects the deal to close in the fourth quarter, pending […]
4 HCM Industry Trends: Service, Compliance, Implementation, and Why 49% of Buyers Would Pay More for Better Support
If my experience helping to produce 3Sixty Insights’ recent survey and report taught me anything, it’s that AI is not always the future. The momentum we’ve all experienced as we’ve been thrust headlong into an AI-centric tomorrow has produced a […]
Reworked Article: Why Managers Can’t Tell AI Skill From an AI Shortcut
In a KPMG study, employees using AI broke into three groups: Amplifiers, Delegators, Apprentices. AI skills didn’t decide who performed the best. “Tell me about this recommendation,” a manager says to a junior associate. The employee looks at the […]
Market Alert: Zoominfo Launches Talent Autopilot, Pairing an AI Recruiting Agent With Its Verified Data
ZoomInfo (NASDAQ: GTM) launched Talent Autopilot, an AI agent that helps recruiters find and reach candidates whom keyword search misses. It’s the most advanced product yet from ZoomInfo Talent Solutions, the company’s existing recruiting business, and it extends ZoomInfo’s core […]
Monthly Research Recap | September 2026
Upcoming Events HR Technology Conference & Exposition | October 20 – 22, 2026 Join the 3Sixty Insights team as they attend the upcoming HR Technology Conference & Exposition | October 20 – 22, 2026 at the Mandalay Bay in Las […]
3Sixty Insights Welcomes Lance Haun as Principal Analyst, Bringing Deep HR, Workplace, and Technology Expertise to the Analyst Team
3Sixty Insights welcomes Lance Haun as Principal Analyst. Lance will contribute research and analysis focused on HR, workplace technology, talent, and the changes affecting organizations and the people within them. His practitioner background and experience translating complex industry developments into […]
Case Study: Retention With Intention – How Anders Built a Data-Driven Talent Strategy
Founded in St. Louis, MO in 1965, the accounting and advisory firm Anders has grown into a thriving 500-employee business serving clients across the United States. In addition to tax, audit, and assurance services, Anders has since expanded its advisory […]
Case Study: From Paper to a Unified Experience – How an NYC Restaurant Group Modernized HR With Harri & ADP
“HR is more than ‘Fill out these forms and don’t get into trouble,’” said the HR Director of an NYC restaurant group 3Sixty Insights interviewed. He will be anonymously referred to as “JS” in this case study. In November 2024, […]
Reworked Article: 6 Years of Payroll Data Show AI Is Already Breaking Job Architecture
A six-year ADP-Stanford study shows AI is repricing your job bands. Here’s how to run the same math on your own numbers Diagnosing a broken technical system pays less today than it did in 2022. Advising the client on […]
Unleash Article: Ask the Analyst – What Evidence Does HR Need to Make Reskilling the Outcome Instead of a Compromise?
UNLEASH’s “Ask The Analyst” article explores a critical workforce strategy question facing HR leaders: when workforce planning and business conditions point toward reducing headcount, what evidence can HR provide to demonstrate that reskilling and redeploying existing employees may be a […]
Insperity Press Release: New 3Sixty Insights Analysis Reinforces the Importance of Insperity’s HRScale Service-Enabled HR Solution
Client adoption demonstrates the value of combining enterprise-grade technology with Insperity HR expertise and service HOUSTON–(BUSINESS WIRE)–Insperity, Inc. (NYSE: NSP), a leading provider of human resources and business performance solutions, today announced continued progress for the Insperity HRScale™ solution, extending the reach […]
Who’s Watching the Front Desk?
Employee experience seemed to be mostly subtext at Qualtrics’ big announcement Back in 2022, Qualtrics launched something called CrossXM and I wrote a column asking a pretty basic question: How much do you actually have to spend on employee experience before it […]
HR Dive Article: Why Better Support — Not More Features — Is the Missing Link in HR Technology
Organizations continue to invest in HR technology to improve efficiency, HR compliance and the employee experience. But implementation alone rarely meets these expectations. Nearly one in four leaders say their implementation efforts failed to achieve anticipated outcomes. While organizations often focus on […]
Analyst Insight: The Importance of Implementation & How It Sets the Right Direction
“Two things remain irretrievable: time and a first impression,” wrote the author Cynthia Ozick. In HR tech, this couldn’t ring truer. Roughly nine out of ten (87%) of the 524 U.S. business leaders 3Sixty Insights recently surveyed are chronically underserved […]
Webinar: Identifying The Gaps Between HR Tech Spend and HR Tech Results | September 24 @ 2pm Eastern
Organizations continue to invest heavily in HR technology, but are they getting the results they expected? In this upcoming Insperity webinar, industry experts will examine the gap between HR technology spending and actual utilization, exploring why organizations may use only […]












