Private equity can be a tough business. So is the restaurant industry. Imagine combining the two. A private equity firm first and foremost must have wealth. And it must be adept at conserving and building that wealth. Those are the main criteria for success. As for running a restaurant, the margins can be thin. This is why, for any restaurant, among the most time-consuming activities (and greatest operational costs) are those associated with employing people effectively and compliantly. Scheduling is a big one here. Putting together employees’ hours is another. With non-exempt staff’s fluctuating hours and toggling between workweeks considered part-time and full-time under the law, benefits administration can be a big challenge, too. At a restaurant, these operational costs have a way of easily […]
Continue readingAnatomy of a Decision: Harri’s Consultative, Collaborative Approach Equips Restaurants to Manage Growth and Support Employee Experience
What You Need to Know Growth and expansion are priority goals for restaurant owners. With these goals come many questions about how to grow. How do I manage multiple locations? How do I communicate directly with employees? How do I streamline employee onboarding? How do I remain compliant with labor regulations in each state? How do I make it easy for employees to see schedules, trade shifts, and communicate with managers? Finding efficiencies and creating repeatable processes for performance management contribute to answering all of these questions and to driving a restaurant business toward future growth. 3Sixty Insights’ discussions with users of Harri show that the vendor and its HCM software suite help keep restaurants running smoothly and consistently from one location to hundreds and […]
Continue readingNavigating HR Tech: Best-in-Breed Talent Solutions vs. All-in-One Platforms
Introduction In the ever-evolving landscape of human resources, technology has emerged as a transformative force, reshaping the way organizations manage and engage their most valuable asset: their talent. From recruitment and onboarding to performance management and career development, the realms of HR have been irrevocably altered by innovative solutions that streamline processes, enhance collaboration, and elevate the employee experience. As organizations grapple with the challenges of a dynamic workforce and the demand for unprecedented levels of agility, the significance of selecting the right HR technology solutions has reached paramount importance. With a plethora of options available, ranging from specialized best-in-breed tools to comprehensive all-in-one platforms, the choices can be both empowering and overwhelming. 3Sixty Insights aims to illuminate the intricacies of this critical decision-making process, […]
Continue readingNow of Work Guest Podcast – Women in HR Tech Summit — Exclusive Preview
Headed to HR Technology Conference on Oct 10-13? Still on the fence? Reason #117 to go (you could say #1 reason): The Women in HR Technology Summit is included in your premium pass, and it’s the only conference program like it. Jeanne Achille is the Program Chair for Women in HR Tech, and she covered the origins of this powerful summit with my co-host, Jess Von Bank! HR is dominated by women, even at executive levels where the numbers normally skew toward men. So why this summit and these topics? Jess and Jeanne also discussed the programming for Women in HR Tech, which includes six sessions and keynotes designed to provide valuable insights into topics that impact everyone in the workforce, including how to generate new leadership opportunities for women, and how to build cultures of […]
Continue readingCase Study: Rutherford Investment Company Partners with isolved to Evolve from Operational to Strategic HR
What You Need to Know We often discuss digitization as a way to facilitate operational HR—the nitty gritty fundamentals, the necessities, the boxes that need to be checked. The assumption inherent in these conversations is that greasing the path for these compliance-oriented tasks will free up time for strategic HR, reducing administrative tedium in favor of higher-level, people-oriented efforts. This journey to HCM maturity is a long series of steps, each at once meaningful and small. It is a path to success we’ve seen unfold time and time again with users of isolved. Put these small steps aside, however. Consider also that it’s so often the small things that define the employee experience, always a priority no matter where an organization is in its HCM […]
Continue readingAnalyst Insight: Insperity Empowers People Leader at CoreRx to Demonstrate HR’s Strategic Value to the Organization
Six years ago, Kevin Rierson became the very first HR person at CoreRx. In business for 11 years at the time, CoreRx, which now employs approximately 200 people (with some seasonal ebb and flow), is what’s known in the pharmaceutical industry as a contract manufacturing organization (CMO). This means it formulates drug delivery methods, such as tablets and capsules, and moves them through the manufacturing process to be cleared and approved by the FDA. Before Rierson joined CoreRx as the HR director, HR at the company fell under the authority of an “accidental HR person” — in the parlance of human capital management (HCM), someone with another, official role who also happened to be responsible for tactical, operational HR. It’s easy to imagine the result […]
Continue readingAnatomy of a Decision: Frontline Employee Experience Platform Harri Drives Operational and Financial Excellence for Jersey Mike’s Subs
What You Need to Know At what point does a business pause to consider the costs of managing HR processes on paper and in digital spreadsheets? Where does the push come from to trigger an analysis of manual processes vs. automation? In many cases, manual processes work just fine and a ‘don’t fix it if it ain’t broke’ perspective leaves those processes neglected until a problem arises. Because something is working, however, doesn’t necessarily mean that it’s efficient. What if transitioning human capital management (HCM) processes from manual to automated can save a significant amount of time, money, and frustration for your business? HCM automation enables swift execution of scheduling and recruiting processes that currently consume large chunks of time for businesses. Automation alleviates complex […]
Continue readingProfessional Employer Organizations: Getting From Operational to Strategic
When it comes to HR, most small businesses reach a point of reckoning. They finally realize they can’t wing it anymore, whether that be with accidental HR people or inadequate technology — or, for the latter, none at all beyond email, perhaps a shared drive, and standard-issue spreadsheet software. (Believe us when we say, even well past the second decade of the 21st century, we still see it all in the interviews 3Sixty Insights conducts with users….) Reaching their senses, small businesses eventually seek structure for all the complexities and red tape associated with the management of the employment of people. This is when they may call up the services of a typical professional employer organization. Most of the time, these employers are stretched as […]
Continue readingAnalyst Insight: Collaborative Success – Adopting Cornerstone Through Strong Solution Provider and Customer Partnership
Introduction The successful implementation of a solution like Cornerstone requires a collaborative effort between the solution provider and the company, with both parties having important responsibilities throughout the process to ensure success and desired outcomes. Companies that implement performance management systems, like Cornerstone, realize huge administrative savings and set the stage for dynamic performance conversations. Long gone are the days when our HR professionals can be effective by collecting performance data on paper forms and storing them in file folders. Administrators and HR managers are more efficient when multiple processes like training, performance, recruiting, and compensation are centralized into one system. A solution like Cornerstone alleviates cumbersome bouncing between program windows and measurement tools to deliver intricate data insights that work together without manual interpretation. […]
Continue readingMarket Alert: Cornerstone Content Studio & Opportunity Marketplace: Enhancing Talent Experience with Holistic Learning and Development Solutions
What Happened In April of this year, Cornerstone announced two new offerings that appear poised to enhance the vendor’s dominance. Cornerstone, known for more than 20 years as a provider of corporate learning solutions, became an end-to-end learning suite when it acquired EdCast and that company’s learning experience platform (LXP) in early 2022. 3Sixty Insights reported at the time that the move made Cornerstone the first mature, single-vendor solution of its kind, uniquely positioned to meet the needs of the future of work. Now the company has upped the ante with the introduction of its Content Studio and Opportunity Marketplace products, expanding its consequence in talent experience and moving ever closer to its goal of presenting the ultimate holistic people experience. Background Each of these […]
Continue reading#HRTechChat: Marta Weinstock, Senior Director of Operations at Rutherford Investment Company
Marta Weinstock, my guest for this episode of the #HRTechChat video podcast, is senior director of operations at California-based Rutherford Investment Company. Part of her charter at Rutherford Investments is to get human capital management as efficient as possible. Under the aegis of her leadership and the help of isolved, the employer’s journey along the road to HCM maturity has been sweeping and inspiring. With isolved, Marta has brought order to a previously dysfunctional, disorganized HR ecosystem. Leading the charge for digital transformation from the inside, Marta has witnessed first-hand not only the excellent capabilities found in isolved’s software-as-a-service People Cloud™, but also the highly attentive approach of isolved’s HR services team. Our #HRTechChat Series is also available as a podcast on the following platforms: […]
Continue readingGloat Blog – Unpacking today’s winning talent transformations with Jennifer Dole
A Q&A on what goes into implementing a talent marketplace with 3Sixty Insights’ Principal Analyst Jennifer Dole. Across every industry and region, businesses are coming to the same conclusion: talent marketplaces are the foundation for successful operating models. Now that 85% of executives believe work must be organized in more agile ways, leaders are looking to these next-generation technological innovations to help their companies become more adaptive. While research highlights talent marketplaces’ diverse benefits—including improvements in job satisfaction, engagement, and retention—uncertainty about the operational process involved with implementing a talent marketplace often holds companies back from reaping these advantages. To prevent such unknowns from hindering talent transformation journeys, 3Sixty Insights Principal Analyst Jennifer Dole set out to shed light on the decision process that goes into implementing this innovative […]
Continue reading#HRTechChat with Pamela Stroko: Challenges and the Role of HR Leaders in Curating Culture
Welcome back to another episode of #HRTechChat, the Podcast where we explore the latest trends, innovations, and strategies in the ever-evolving world of HR technology. I’m your host, Jennifer Dole. And on today’s show, we have a very special guest joining us again, someone who has made a significant impact in the HR tech landscape with her expertise and thought leadership. She’s a trailblazer, she’s an innovator, and she’s a true advocate for leveraging technology to drive positive change in the workplace. Welcome back, Pamela. In this episode, we delve into the challenges that HR leaders face. The job market and talent shortage are hot topics in the news, with economic factors and uncertainties impacting companies’ hiring strategies. As Pamela points out, the predicted recession […]
Continue readingCase Study: Go1’s Customer-First Approach Supports Learning Transformation Internally and Externally
The Backstory 3Sixty Insights spoke with Karla Rainer, the director of human resources (HR) at ABC Companies, to compile this report. ABC is a business that sells, leases, and services motor coach buses and also distributes parts. The company serves enterprise customers of all sizes, including small businesses, transportation companies, and those like Disney and Google which maintain their own fleets. The organization places a strong emphasis on safety, with 80-90 percent of employees working in what Rainer calls “safety-sensitive roles.” Rainer works from ABC’s corporate HR location in Florida, and she and her team support HR functions in all eight locations across the United States. She manages a payroll specialist and two senior HR generalists, and she reports to the company’s chief financial officer […]
Continue reading3Sixty Insights Monthly Research Recap | June 2023
Latest Research: Research Note: The Cloud Connectors – Asking the Right Questions and Getting From Here to There With a Sound Integration Strategy 3Sixty Insights spoke at length with subject matter experts at The Cloud Connectors. Contrary to what buyers may have been told, solution providers have far from solved the challenges innate to cloud-to-cloud integration. This Research Note explains why vendors of technology for HCM must carry out an integration strategy that lasts the full lifecycle of their software deployments. Research Note: The Professional Employer Organization: Operational Solution and Strategic Partner for HR Departments in the Midmarket Historically, professional employer organizations (PEOs) must combat the notion that they’re mostly just for small businesses looking to solve for tactical needs in HR. This research note […]
Continue reading#HRTechChat: Make Work Better with Betterworks’ Doug Dennerline & Jamie Aitken
Both my guests for this episode have appeared on the #HRTechChat video podcast previously — here, here and here — and it only made sense to host the two of them this time, at the same time. Why? Betterworks CEO Doug Dennerline and Vice President of HR Transformation Jamie Aitken have co-authored and published a book titled “Make Work Better,” and our discussion revolved around it. Let’s get something out of the way first. Employers have six ways to Sunday to make work better: make scheduling better for work-life balance, make onboarding better for immediate employee engagement (and faster time-to-productivity), make payroll better so employees get paid incorrectly less often, make on-the-job learning better so staff can build their careers… Have I missed anything? Probably, and […]
Continue readingHCM Technology Report Guest Podcast: 3Sixty Insights’ Brent Skinner on the Realities of Single Suite Solutions
Brent Skinner, co-founder, director and principal analyst for HCM at 3Sixty Insights joins HCM Technology Report’s Mark Feffer . Not long ago, Brent kicked off a discussion on LinkedIn to consider the pros and cons of full-suite HCM technology versus single point solutions. Mark asks him to expand on that, and they will look at how employers can navigate the question, what it means for small businesses, and the dangers of trying to be all things to all people. On this edition of PeopleTech. You can listen to the entire podcast here: 3Sixty Insights’ Brent Skinner on the Realities of Single Suite Solutions
Continue reading#HRTechChat: Maximizing HR Economics with Maria Scarangella: Unleashing the Power of HR Technology
Welcome to the #HRTechChat podcast, where we delve into the realm of human resources and explore the latest trends and innovations in HR technology. In this episode, we had the pleasure of hosting Maria Scarangella, a talent strategist, executive coach, and consultant, who shared her valuable insights and experiences in HR economics and its impact on organizations. Understanding HR Economics: According to Maria, HR economics serves as a decision-making framework, guiding investments in people to maximize returns. In today’s complex business landscape, where organizations face overwhelming changes, having a structured approach to decision-making becomes crucial. By aligning HR strategy with organizational goals and leveraging data, HR leaders can make efficient and effective decisions that drive results. Ultimately, the goal is to deliver value to customers […]
Continue readingVideo: Unleashing Potential with Gloat – Empowering Transformation in the Energy Sector
Join us for an inspiring story of transformation in the energy industry! This energy company recognized the limitations of traditional talent management and formed a cross-functional team to break down barriers and promote diversity. They sought a comprehensive solution and found it in Gloat, a talent marketplace platform that aligns with their vision of inclusivity and growth. With Gloat as their partner, they are poised to unlock their workforce’s full potential and navigate the changing energy landscape with confidence. This success story reminds us to challenge the status quo, empower employees, and drive organizational transformation. Read the full report covered in the video here: Gloat Supports Organizations Through Transition to Talent Transformation
Continue readingVideo: isolved Empowers Hands-On People Leading Business Owner at Right at Home North Shore LI
We hear about so-called “accidental HR people,” the leaders at small businesses who take on the heavy lifting of operational HR because there’s no automation or person in place to do it. But what if SMB leaders could in fact be not-so-accidental HR people because their HR technology really empowered them? In this video, Brent Skinner, co-founder of 3Sixty Insights, where he leads the HCM practice, recounts his conversation with Zubin Kapadia, owner and CEO of Right at Home North Shore LI. Zubin says isolved People Cloud™ not only spared him team the tedium of unautomated operational HR, but also empowered his focus as a hands-on people leader, “the single most important thing I do every day,” Zubin says. Read the full report covered in […]
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