Talent Management

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Workforce Management & Payroll: More Than Just Paying People on Time

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Pay attention to payroll when looking at workforce management and talent retention. Forbes highlights that around 70% of Americans live paycheck to paycheck, which starkly illustrates the significant impact of payroll errors on employee morale. This should serve as a wake-up call for employers who prioritize workforce management. Imagine the disappointment of payday when you discover your pay wasn’t deposited, someone didn’t cut your check, or worse, you were underpaid due to a miscalculation. A company must run smoothly from top to bottom to retain the best talent possible, and if anything should never be overlooked, it’s ensuring that employees are paid accurately and on time. This instills a sense of security and trust in the workforce, fostering loyalty and dedication. Over the past few […]

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Research Agenda: Workforce Management 2024

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In today’s labor market, where workers hold significant bargaining power, employers are under pressure to provide a positive employee experience. Failure to do so could result in the loss of top talent. This challenge is particularly acute in industries with deskless workers, such as food & beverage, hospitality, service, specialized trades, and healthcare. These industries, which underpin our society, rely heavily on the consistent presence of these workers. In industries where part-time and hourly work is common, high turnover rates pose a significant challenge. Recognizing the need for employee retention from day one, workforce management (WFM) has become more crucial than ever. The question then becomes, how can these organizations effectively manage their frontline & deskless workforce while ensuring a positive employee and customer experience? […]

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Guest Council Post: Decoding complexity and the pivotal role of Artificial Intelligence

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Complexity has traditionally been viewed as a negative disruption and a dominant rationale for why organizations do not achieve their strategic results.  Simplification has been an overarching alternative theme and is often identified as the proposed solution for the organization but is this still the right choice given the advancements and potential as we engage with AI? According to Nelson Cowan, as humans we can only hold 3 to 5 items in our minds at once (1), so we naturally gravitate to simple concepts.  This may further explain why, according to BCG, 70% of all complex transformations fail or do not live up to expectations (2).  Are we over simplifying our solutions and are not addressing the complex problem in front of us?  Is there […]

Video: Angela Wagner Discusses Strategic Solutions for Workforce Flexibility and System Integration (Part 3 of 3)

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We are thrilled to introduce Angela Wagner in our final video of the 3 part series, a seasoned professional whose remarkable insights and experience in workforce management logistics, particularly with multi-location operations, have set a new standard in the industry. Angela’s candid discussions, notably with Dylan Teggart and Nick Biron, have revealed not only the challenges but also the innovative strategies required to navigate the complexities of employee management across various regions. Her extensive background, highlighted during her impactful tenure at companies like Starbucks and Hilton, demonstrates her deep understanding of the operational intricacies faced by large organizations. Her ability to articulate these challenges and propose practical solutions makes her a vital voice in the ongoing dialogue about the future of workforce management. As we […]

#HRandPayroll20: Special Episode – Tech Marketplace News & Updates

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On this special marketplace news update, Pete and Julie take a break to opine on a long list of HR and payroll technology marketplace news and updates shaping recent headlines! They dive into analyst events and innovation updates, product announcements, acquisitions, divestitures, and other newsworthy events, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, UKG, Alight Solutions, Deel, Cornerstone, and more! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos as always, I’m joined by the legendary Julie Fernandez. Welcome, […]

Video: Angela Wagner Explores the Complexities of Employee Mobility and Inter-Jurisdictional Challenges (Part 2 of 3)

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We are thrilled to introduce Angela Wagner in part 2 of the 3 video series, a seasoned professional whose remarkable insights and experience in workforce management logistics, particularly with multi-location operations, have set a new standard in the industry. Angela’s candid discussions, notably with Dylan Teggart and Nick Biron, have revealed not only the challenges but also the innovative strategies required to navigate the complexities of employee management across various regions. Her extensive background, highlighted during her impactful tenure at companies like Starbucks and Hilton, demonstrates her deep understanding of the operational intricacies faced by large organizations. Her ability to articulate these challenges and propose practical solutions makes her a vital voice in the ongoing dialogue about the future of workforce management. As we explore […]

Video: Angela Wagner on Mastering Multi-Location Workforce Management – Insights and Innovations (Part 1 of 3)

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We are thrilled to introduce Angela Wagner in part 1 of a 3 video series, a seasoned professional whose remarkable insights and experience in workforce management logistics, particularly with multi-location operations, have set a new standard in the industry. Angela’s candid discussions, notably with Dylan Teggart and Nick Biron, have revealed not only the challenges but also the innovative strategies required to navigate the complexities of employee management across various regions. Her extensive background, highlighted during her impactful tenure at companies like Starbucks and Hilton, demonstrates her deep understanding of the operational intricacies faced by large organizations. Her ability to articulate these challenges and propose practical solutions makes her a vital voice in the ongoing dialogue about the future of workforce management. As we explore […]

#HRTechChat: Navigating the Future of Work with Keith Meyerson – A Masterclass in Leadership and Learning

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  In the latest installment of our #HRTechChat series, we dive into Human Resources and Talent Development. Leaders like Keith Meyerson stand out not only for their extensive experience but also for their innovative approaches to fostering workplace learning and leadership. With over two decades of steering learning and development (L&D) initiatives across prestigious organizations such as Tiffany & Company and Neiman Marcus, Keith brings a wealth of knowledge and a unique perspective to the evolving challenges in talent management. At the heart of Keith’s philosophy lies a commitment to bridging the gap between technology and effective execution, thereby enhancing organizational capabilities through strategic people development. His current role at Kam Consulting Group allows him to refine these methodologies further, tailoring solutions that are not […]

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Market Alert: Talespin Deal Positions Cornerstone OnDemand for New Class of Competitors

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The News Cornerstone OnDemand’s acquisition of the “extended reality,” “spatial learning” software provider, Talespin, marks a notable step toward realizing the company’s goal of offering an immersive, end-to-end learning platform. While the press release is all about offering a more dynamic, personalized and effective user experience, the acquisition will also help Cornerstone deflect the competitive threat of newer learning platforms and maintain its dominance of the corporate learning market. The move builds on last year’s introduction of Cornerstone’s Opportunity Marketplace and Content Studio. More specifically, Talespin, with its focus on workforce skills development, will strengthen CSOD’s content subscriptions, curation, creation and insights technology. At the same time, it moves Cornerstone’s product into the sphere of true immersive learning. CEO Himanshu Palsule described the move as […]

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Market Alert: Why Paylocity Is Expanding Its Solution to Focus on Retaining Top Talent

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What Happened Recently, Paylocity, a leading cloud human capital management (HCM) and payroll software company expanded its suite of services and solutions with the introduction of two new products. Employee Voice and Recognition & Rewards may be broadly categorized as employee engagement offerings, but each meets a distinct and critical need for organizations aiming to attract and retain top talent and maintain a competitive edge with the modern workforce. Background Employee Voice from Paylocity is designed to gather employee feedback and procure pertinent insights without extra work by an organization’s HR team. Building on the vendor’s existing Surveys tool, Employee Voice automates the survey process to collect employee responses and collate them into functional, digestible dashboards and heatmaps. The proprietary engagement model on which the […]

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Blog: Standardizing Recruitment and Bettering the Employee Experience for the Success of Your Business

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Small and medium-sized businesses with multiple locations could benefit from a centrally organized and standardized recruitment system. We examine how a consistent set of best practices and approaches can lead to higher employee retention and a more resilient organization. Previously in this series, I discussed how more data in a data-driven world isn’t always better. You can accumulate too much data too fast and find yourself devoting more and more time to managing it. One way to manage this is by streamlining your HR organization into a single solution that houses all your data in one space. However, I also touched on how not investing in technology out of buyer anxiety and fears about upfront costs can lead to even more money lost in the […]

Latest News: Deel acquires Zavvy to ‘fill in that missing piece of our global HR offering’

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2023 was a booming year for HR tech acquisitions, and 2024 is proving to be no different. Hot on the heels of Workday announcing its intention to buy HiredScore, Deel, a HR tech platform aimed at global teams valued at over $12 billion, has completed its acquisition of Zavvy. Founded in 2021 in Germany, Zavvy sits in the performance management and learning and development space – it leverages AI to completely bespoke career journeys and development plans for individual employees. HR industry analyst Pete Tiliakos– who serves as managing partner at 3Sixty Insights – agreed that “Zavvy’s people enablement technology is a perfect complement to the broader Deel ecosystem of global employment solutions”. Continue Reading: Deel acquires Zavvy to ‘fill in that missing piece of […]

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Monthly Recap | February 2024

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Recent Research: Analyst Insight: ADP ReThink Event Recap: ADP Turns 75 ADP recently wrapped its annual ADP ReThink client event, where over 300 attendees came together in London, England for the largest turnout in ADP ReThink’s 15-year history. Market Alert: Workday-Insperity ‘Strategic Partnership’ Stands Out in a Sea of SMB HR Solutions A newly announced strategic alliance between Workday and Insperity will be guided by a GTM that aims to co-develop, market, sell, and support an SMB ‘power offering’ that brings the best of Workday’s HCM technology together with the Workforce Optimization services of Insperity. Analyst Insight: Connection is the Key to Delivering Exceptional Business Performance The talent market continues to be challenging with continuing month over month job growth and a high number of […]

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Market Alert: Workday-Insperity ‘Strategic Partnership’ Stands Out in a Sea of SMB HR Solutions

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What Happened Workday, which provides enterprise cloud applications for finance and human resources, and Insperity, a professional employer organization (PEO) that develops its own HR and business performance technology and services, announced a strategic partnership and plans to jointly develop, brand, market, and sell a full-service HR solution for small and midsize businesses. The companies believe combining Workday’s technology and Insperity’s service will create a solution that helps emerging companies achieve success and maintain growth. Through the partnership, customers can take advantage of Workday HCM and Insperity’s Workforce Optimization service, which includes dedicated HR specialists, payroll and benefits, risk management, and compliance support. The combination will enable businesses to seamlessly manage their entire employee lifecycle, from ‘hire to retire’ and optimize their talent management, payroll, […]

Guest Podcast: 3Sixty Insights’ Pete Tiliakos on What Payroll Practitioners Think

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Mark Feffer was joined by Pete Tiliakos, principal analyst and managing partner at 3Sixty Insights. Pete just launched a survey for payroll practitioners. The goal is to get a look at the realities of Payroll, and what’s going on in practitioners’ heads. He gave us the details of the survey and talks about what comes next, on this edition of PeopleTech.   View and take the survey here: Payroll Profession Confidence Survey Watch The Full Episode of PeopleTech here: 3Sixty Insights’ Pete Tiliakos on What Payroll Practitioners Think

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Analyst Insight: Connection is the Key to Delivering Exceptional Business Performance

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Though once declared “over,” the great resignation is still with us in a new form … it has given way to “the great I want something more from work,” where people want more opportunity, more development, individualized experiences and learning, coaching/mentoring, and an experience of being acknowledged for who they are and their unique contributions to the work. Then there is the great “I want more connection at work,” and the great, “I want to make a difference.” There is the need for a more personalized experience at work, greater autonomy, a culture of authenticity and belonging, and meaningful relationships with peers and team leaders. What Is Going On in the Talent Landscape? I have found it odd that the “great resignation” was declared to […]

#HRandPayroll20: Behind the Scenes of the Payroll Profession Confidence Survey

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In this episode, Pete and Julie go behind the scenes on the Payroll Profession Confidence Survey. Pete shares the origins, purpose, and passion behind the first-of-its-kind research approach that aims to “take the pulse” of the critical payroll profession globally for a new annual Payroll Profession Confidence Index report being unveiled at the upcoming Payroll Org’s 42nd Annual Payroll Congress in Nashville, TN on May 7 to 10th. About the Payroll Profession Confidence Survey: This survey is targeted to any payroll practitioner, leader, stakeholder, or owner engaged with payroll operations in their organization. What do we hope to learn through this important research: The current sentiment and outlook for the payroll profession and community. Which tangible and intangible factors are key to payroll’s success? How […]