Enterprise Technology

#HRandPayroll20: Special Episode – Tech Marketplace News & Updates

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On this special marketplace news update, Pete and Julie take a break to opine on a long list of HR and payroll technology marketplace news and updates shaping recent headlines! They dive into analyst events and innovation updates, product announcements, acquisitions, divestitures, and other newsworthy events, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, UKG, Alight Solutions, Deel, Cornerstone, and more! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos as always, I’m joined by the legendary Julie Fernandez. Welcome, […]

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Council Guest Post: The Alight Spinoff of Payroll and HCM Professional Services

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Recently, Alight announced that it had agreed to sell its payroll and professional services business to H.I.G. Capital for up to $1.2 billion.  Much of the focus on the Alight split continues from the lens of its heritage benefits business which will retain the Alight brand and continue its strategy for growth of its WorkLife® platform and portfolio of health, retirement, wellbeing, and leave administration.  Meanwhile, significant market-leading business is being apportioned to the “NewCo” that human resource, payroll, and information technology leaders need to understand. Typically overshadowed by the better known and promoted benefits business, the NewCo business accounts for roughly one-third ($1 billion+) of the total Alight revenue and a bit less than half (~8,000) of its total 18,000 global employees.  Estimated at […]

#HRTechChat: Connection Is the Key to Delivering Exceptional Business Performance

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Join Pamela Stroko in listening to this podcast where Pamela interviews Tim Bristow, the COO of ProHabits to hear how campaigns, driven by daily nudges, supported by data, can deliver exceptional business results. ProHabits is a sustainable “how” that can be applied at every level of an organization, and to any set of goals or objectives. And the best thing about ProHabits is that it helps build leadership capability and capacity—your leaders have a great tool that helps them connect with their people and​ support them is their work and career development. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/0eZJI1FqM3joDA8uLc05zz Stitcher: https://www.stitcher.com/show/3sixty-insights SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjkyNDY0ODI1OS9zb3VuZHMucnNz Amazon Music & Audible: […]

#HRandPayroll20: GenAI in Payroll – Fact, Fiction, and the Future With Special Guest Sheri Sullivan

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Pete and Julie welcome EY Partner and Global Payroll Operate Leader Sheri Sullivan to the show to discuss GenAI and its role in global payroll. The group sorts through the facts, fiction, reality, and future impact of the cognitive technology on payroll operations, the employee experience, and the businesses they serve.  Sheri shares her POVs and insights from the front lines of global payroll transformation and how AI is enabling impressive outcomes for organizations and leaders leaning in and embracing it!  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome, everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos […]

#HRandPayroll20: Getting Started with AI in HR Operations with Special Guest Kenny Santo

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On this episode, Pete and Julie welcome Senior Manager of Employee Service Center operations at Cox Automotive, Kenny Santo, to the show to share his knowledge and tips for getting started with AI in HR operations.  Kenny shares his perspectives on AI in HR operations and employee contact center management, including how to get started, how to prioritize use cases, and how to maintain a human connection in the employee experience. He also shares his POV’s, key learnings and ‘a-ha’ moments derived along the way and the importance of governance in successful AI deployment programs.  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos […]

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Monthly Recap | February 2024

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Recent Research: Analyst Insight: ADP ReThink Event Recap: ADP Turns 75 ADP recently wrapped its annual ADP ReThink client event, where over 300 attendees came together in London, England for the largest turnout in ADP ReThink’s 15-year history. Market Alert: Workday-Insperity ‘Strategic Partnership’ Stands Out in a Sea of SMB HR Solutions A newly announced strategic alliance between Workday and Insperity will be guided by a GTM that aims to co-develop, market, sell, and support an SMB ‘power offering’ that brings the best of Workday’s HCM technology together with the Workforce Optimization services of Insperity. Analyst Insight: Connection is the Key to Delivering Exceptional Business Performance The talent market continues to be challenging with continuing month over month job growth and a high number of […]

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Market Alert: Workday-Insperity ‘Strategic Partnership’ Stands Out in a Sea of SMB HR Solutions

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What Happened Workday, which provides enterprise cloud applications for finance and human resources, and Insperity, a professional employer organization (PEO) that develops its own HR and business performance technology and services, announced a strategic partnership and plans to jointly develop, brand, market, and sell a full-service HR solution for small and midsize businesses. The companies believe combining Workday’s technology and Insperity’s service will create a solution that helps emerging companies achieve success and maintain growth. Through the partnership, customers can take advantage of Workday HCM and Insperity’s Workforce Optimization service, which includes dedicated HR specialists, payroll and benefits, risk management, and compliance support. The combination will enable businesses to seamlessly manage their entire employee lifecycle, from ‘hire to retire’ and optimize their talent management, payroll, […]

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Analyst Insight: Connection is the Key to Delivering Exceptional Business Performance

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Though once declared “over,” the great resignation is still with us in a new form … it has given way to “the great I want something more from work,” where people want more opportunity, more development, individualized experiences and learning, coaching/mentoring, and an experience of being acknowledged for who they are and their unique contributions to the work. Then there is the great “I want more connection at work,” and the great, “I want to make a difference.” There is the need for a more personalized experience at work, greater autonomy, a culture of authenticity and belonging, and meaningful relationships with peers and team leaders. What Is Going On in the Talent Landscape? I have found it odd that the “great resignation” was declared to […]

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Research Note: Experienced People Leader Chooses Ceridian Dayforce for HR Transformation

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What You Need to Know Key to the long-term success of any business-to-business vendor are its advocates out in the field: professionals who insist on attesting to their positive experience working with any particular vendor and that vendor’s product. For providers of cloud software for human capital management, when these testimonials encompass the intertwinement of their technology with the aspirations of exemplary people leaders, the stories are especially powerful. Whenever HCM software transforms HR, lifting it out of the doldrums and frustrations of out-of-control operational HR and into a new place where people leaders have the administrative part of their charter tamped down and can indeed lead people, it’s a story that demands to be told. In the spirit of amplifying one such testimonial, this […]

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Anatomy of a Decision: Frontline Employee Experience Platform Harri Drives Operational and Financial Excellence for Jersey Mike’s Subs

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What You Need to Know At what point does a business pause to consider the costs of managing HR processes on paper and in digital spreadsheets? Where does the push come from to trigger an analysis of manual processes vs. automation? In many cases, manual processes work just fine and a ‘don’t fix it if it ain’t broke’ perspective leaves those processes neglected until a problem arises. Because something is working, however, doesn’t necessarily mean that it’s efficient. What if transitioning human capital management (HCM) processes from manual to automated can save a significant amount of time, money, and frustration for your business? HCM automation enables swift execution of scheduling and recruiting processes that currently consume large chunks of time for businesses. Automation alleviates complex […]

#HRTechChat: Michelle Randall, Chief Marketing Officer at Playvox

#HRTechChat: Michelle Randall, Chief Marketing Officer at Playvox

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This episode of the #HRTechChat video podcast welcomes Playvox Chief Marketing Officer Michelle Randall. The sole focus of Playvox’s cloud software for human capital management for is the call center industry. When it comes to workforce management, especially scheduling, call centers are complex, challenging. Plus, everything we hear about the importance of the employee experiences is magnified at call centers. And everything we know about the impact of a positive employee experience on the customer experience is amplified at call centers. Deploy technology capable of improving agents’ quality of work-life balance, their employee wellbeing, and customers will have those positive experiences when they need it the most: when they get in touch with the call center. Michelle dives into the particulars, and I highly recommend […]

#HRTechChat Showcase: Original Zen and the Art of Integration Strategy

#HRTechChat Showcase: Original Zen and the Art of Integration Strategy

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Some may appreciate the play on the title of a mid-1970s philosophical novel, “Zen and the Art of Motorcycle Maintenance,” others the Eastern twist on Western theology. Regardless, original Zen and the art of integration strategy is the absolutely essential and crucial understanding that cloud-to-cloud integration is a process and a way of life, never something that eventually ends because it will ever finally be perfect. Vendors in HCM that acknowledge and embrace this universal truth will save money, increase sales, and improve their customer retention — all major competitive advantages. This episode of the video podcast is something we call the #HRTechChat Showcase, a version of #HRTechChat wherein our guests not only chat with us, but also share slide decks or other visual cues […]

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Analyst Insight: City of Memphis Deploys UKG as Point Solution to Track Time and Attendance

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When navigating the bureaucracy of a public sector organization, there are no cookie-cutter scenarios. Alex Smith, former chief human resources officer for the City of Memphis, knew her organization was no different. As an appointee with the current Mayoral administration and with a limited timeline for making improvements, one of Alex’s goals during her tenure has been to empower the City’s HR organization with “modern 21st-century capabilities” and transition it to a paperless cloud-based solution to free up capacity within the organization. To bolster its existing, broad deployment of Oracle HCM Cloud, Smith needed sophisticated point-solution capabilities specifically in time and attendance (3Sixty Insights BWSCS2121 – “New CHRO Delivers Business Transformation to City of Memphis with Oracle HCM Cloud,” February 2021). What’s more, the City […]

#HRTechChat: Megan Coen, Vice President of HR Services at isolved

#HRTechChat: Megan Coen, Vice President of HR Services at isolved

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We talk a lot about the technology for human capital management. Amidst all the understandable hubbub, you’d think we’d find a panacea in the state of the art in technology for HCM. Today’s technology for HCM is indeed a marvel, after all, in its capabilities and in the promise it holds. It’s a promise not only for highly engaged people leaders looking to use the latest and greatest cloud software, but also for HR departments that could really just use some help in solving for basic needs. The idea that HR departments today can succeed with the help of highly capable technology alone is tempting to believe. In a way, that’s because it’s half true. Yes, it’s a welcome relief to automate operational processes. Yes, […]

#HRTechChat: Robyn Torgius, Global Head of Payroll at IFS

#HRTechChat: Robyn Torgius, Global Head of Payroll at IFS

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“I wish we could just push a button and have payroll process without a hitch, like everyone thinks we do,” joked Robyn Torgius, guest on this episode of #HRTechChat. Instead of just falling into the work, as most have in the past, people are increasingly choosing payroll as a career path. This is a good thing. As global head of payroll at IFS and member of 3Sixty Insights’ Global Executive Advisory Council, Robyn shared her considerable insight into how payroll can be elevated into a profession — and why it should be. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/0eZJI1FqM3joDA8uLc05zz Stitcher: https://www.stitcher.com/show/3sixty-insights SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjkyNDY0ODI1OS9zb3VuZHMucnNz Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c PlayerFM: https://player.fm/series/3sixty-insights […]

#HRTechChat: Purbita Banerjee, Senior Client Partner and Head of Product Management at Korn Ferry

#HRTechChat: Purbita Banerjee, Senior Client Partner and Head of Product Management at Korn Ferry

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My guest for this episode of the #HRTechChat video podcast was Purbita Banerjee. “We’re here to create pathways to success for humans at work,” says Purbita of the mission at Korn Ferry, where she is senior client partner and head of product management. Artificial intelligence figures prominently in this new calculus, as we’ve covered previously, and the topic for this honest-to-goodness barnburner of a discussion with Purbita centered on how the state of the art in business software is upending long-held conventions in talent management and talent acquisition. All this innovation is all but obliterating the arbitrary partition that has for decades separated these two prominent domains of human capital management. When it comes to the podcast here, I highly recommend you press play on […]

#HRTechChat: Brandon Dorr, Director of People Technologies at WPS Health Solutions

#HRTechChat: Brandon Dorr, Director of People Technologies at WPS Health Solutions

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My guest for this episode of the #HRTechChat video podcast was Brandon Dorr, director of people technologies at WPS Health Solutions. The path Brandon took landing him in HR is interesting. He’s an IT person and never expected that this background would steer him into a career intersecting with human capital management (HCM). He started at WPS as a service delivery specialist, a very IT kind of role. “So I came in to help with technical project management,” he said, “representing just that additional level of technical expertise that our project managers didn’t necessarily have at that time.” Eventually, the company’s HR department expressed a need for help with its data and asked Brandon to consult. One thing led to another, as the saying goes, […]

Nestell & Associates Guest Podcast: What Is HCM and Its Value to Organizational ERP Change Effort with Brent Skinner

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About this Episode In this episode, we discuss human capital management (HCM).  ERP organizational change success requires managing, developing, and training stakeholders. Let’s explore how HCM can potentially support stakeholder development and ERP success With Guest Brent Skinner of 3Sixty Insights. A sound HCM program has the potential to improve competitive advantage. Additionally, organizations need to understand how to manage team diversity and the development of their stakeholders. Each stakeholder group often consists of a large degree of diversity in terms of expectations, realities, and human capital requirements needed for an ERP organizational change endeavor. Let’s explore in this episode how HCM can contribute to improved decision-making, alignment, and teamwork Listen to the full Nestell & Associates Podcast here: The ERP Organizational Change Journal Podcast

#HRTechChat: Anita Lettink, Author, Payroll Expert, Founder of HR Tech Radar

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Anita Lettink was the guest for this episode of #HRTechChat. Many viewers of this video podcast may know Anita from her nearly 20 years in positions of increasing seniority at NGA Human Resources (acquired in 2019 by Alight). Following nearly three years as a senior vice president there, she finally left NGAHR in mid-2020 to found HR Tech Radar and write and publish her book, “How to Select Your Next Payroll: The Ultimate Guide.” Anita is a payroll expert by any calculus, and it was a real pleasure to reconnect and discuss the subject matter of her book in detail. Having fallen out of touch in recent years, Anita and I actually go way back, originally meeting when she was about midway through her tour […]

Analyzing M&A: OneSource Virtual’s Workday Deployment Business Acquired by Cognizant

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For as many as 1,300 OneSource Virtual (OSV) customers, the announcement that Cognizant will buy its Workday professional services and consulting business is easily missed. Timing-wise, the acquisition was announced immediately following OSV quarter-end sales (Halloween) and just before politically charged mid-term elections. Moreover, Cognizant is still not a widely recognized brand in HR circles or within the Workday ecosystem despite its 2020 acquisition of long-standing Workday partner, Collaborative Solutions. What just happened? Press releases tell us that Cognizant has entered an agreement to acquire the professional services and application management practices of OneSource Virtual. In layperson’s terms, this is the technical deployment business that requires certified Workday professionals to configure and integrate Workday customers to go-live. It also includes the application management solutions (AMS) […]