B2B software vendors are facing a growing challenge as sales cycles get longer, fewer leads enter the pipeline, and more deals end in no decision. Despite continued investment in AI and product innovation, many vendors are struggling to turn those […]
Video: Why B2B Software Vendors Are Struggling – The Marketing and Sales Mistakes Costing You Deals
B2B software vendors are facing a growing set of challenges: longer sales cycles, fewer leads entering the pipeline, and more deals lost to no decision. Despite significant investment in software innovation and AI, many organizations are struggling to translate […]
Unleash Article: Ask the Analyst – Are Unwritten Hiring Rules Selecting for Capability or Privilege-Based Social Conditioning?
For its weekly Briefing, UNLEASH asked four HR analysts whether employers who screen out candidates for not knowing unwritten rules are selecting for capability or for the social conditioning that comes with privilege. The analysts largely agree that these filters […]
HR Dive Article: What High-Performing Businesses Do Differently With a Human Capital Management Partner
According to recent research from 3Sixty Insights, the businesses getting the most value from their HR technology aren’t necessarily relying solely on the technology. They’re taking a different approach. Rather than viewing HCM as a software purchase, they treat it as […]
SAP’s TechWolf Deal Gives SuccessFactors the Data Layer It Lacked
In June 2024, SAP, Workday and ServiceNow all put money into the same Belgian startup. On Tuesday, SAP agreed to acquire that startup outright. The price wasn’t disclosed, and SAP expects the deal to close in the fourth quarter, pending […]
4 HCM Industry Trends: Service, Compliance, Implementation, and Why 49% of Buyers Would Pay More for Better Support
If my experience helping to produce 3Sixty Insights’ recent survey and report taught me anything, it’s that AI is not always the future. The momentum we’ve all experienced as we’ve been thrust headlong into an AI-centric tomorrow has produced a […]
Reworked Article: Why Managers Can’t Tell AI Skill From an AI Shortcut
In a KPMG study, employees using AI broke into three groups: Amplifiers, Delegators, Apprentices. AI skills didn’t decide who performed the best. “Tell me about this recommendation,” a manager says to a junior associate. The employee looks at the […]
Council Guest Post: When HR Tech Becomes Business Tech, What Makes You Different?
HR tech is getting bigger, but the software in it are getting harder to tell apart. Paylocity has moved beyond HR and payroll into Finance and IT. Rippling connects HR, payroll, IT and Finance. Workday now talks about itself as […]
Monthly Research Recap | September 2026
Upcoming Events HR Technology Conference & Exposition | October 20 – 22, 2026 Join the 3Sixty Insights team as they attend the upcoming HR Technology Conference & Exposition | October 20 – 22, 2026 at the Mandalay Bay in Las […]
3Sixty Insights Welcomes Lance Haun as Principal Analyst, Bringing Deep HR, Workplace, and Technology Expertise to the Analyst Team
3Sixty Insights welcomes Lance Haun as Principal Analyst. Lance will contribute research and analysis focused on HR, workplace technology, talent, and the changes affecting organizations and the people within them. His practitioner background and experience translating complex industry developments into […]
Reworked Article: 6 Years of Payroll Data Show AI Is Already Breaking Job Architecture
A six-year ADP-Stanford study shows AI is repricing your job bands. Here’s how to run the same math on your own numbers Diagnosing a broken technical system pays less today than it did in 2022. Advising the client on […]
Who’s Watching the Front Desk?
Employee experience seemed to be mostly subtext at Qualtrics’ big announcement Back in 2022, Qualtrics launched something called CrossXM and I wrote a column asking a pretty basic question: How much do you actually have to spend on employee experience before it […]
HR Dive Article: Why Better Support — Not More Features — Is the Missing Link in HR Technology
Organizations continue to invest in HR technology to improve efficiency, HR compliance and the employee experience. But implementation alone rarely meets these expectations. Nearly one in four leaders say their implementation efforts failed to achieve anticipated outcomes. While organizations often focus on […]
3Sixty Insights Introduces Analyst as a Service to Provide Flexible, On-Demand Analyst Expertise
A flexible alternative to traditional advisory and fractional leadership, giving organizations ongoing access to experienced industry analysts without a long-term commitment. Organizations increasingly need access to experienced analyst expertise, but traditional options can require significant commitments. Annual advisory relationships often […]
Press Release: National Payroll Week® Returns September 7-11 to Help Americans Better Understand Their Paycheck
National Payroll Week returns September 7–11, 2026, bringing attention to one of the most fundamental connections between employers and their workforce: the paycheck. Organized by PayrollOrg, National Payroll Week is an annual initiative designed to recognize payroll professionals and help […]
Unleash Article: Ask The Analyst – What single factor will decide who wins and loses vendor contracts in the next 12 months?
UNLEASH’s “Ask The Analyst” brings together four HR technology analysts to examine the single factor most likely to determine which vendors win or lose contracts over the next 12 months. Representing 3Sixty Insights, Nicole Roberts, HR Industry Analyst, argues that […]
HR Dive Article: Human Capital Management Solutions Are Everywhere – So Why Aren’t Businesses Getting the Expected Value?
Organizations have spent years investing in Human Capital Management (HCM) technology to automate processes, improve HR compliance and support employees. Yet many continue to struggle with extracting meaningful value from those investments. The recent 3Sixty Insights Benchmark Report, Why half of businesses want to […]
Payroll Used to Be a Transaction—Now It’s Part of the Employee Experience
Payroll can be one of the most overlooked functions within an organization. But over the past several decades, it’s also one that has undergone some of the most significant changes. What was once largely a transaction-focused organization getting people paid […]
Vendors Are Selling the Technology, But Who Is Helping the Buyer Get It Approved?
The technology being developed by software vendors today is remarkable. AI, automation, analytics, and increasingly sophisticated platforms are creating capabilities that would have seemed unrealistic only a few years ago, and vendors are understandably putting significant emphasis on demonstrating what […]
Monthly Research Recap | August 2026
Upcoming Events HR Technology Conference & Exposition | October 20 – 22, 2026 Join the 3Sixty Insights team as they attend the upcoming HR Technology Conference & Exposition | October 20 – 22, 2026 at the Mandalay Bay in Las […]








