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Council Guest Post: How to Build the Table You Deserve to Sit At

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The following is a multi-part series of micro-blogs, guest authored by Annemarie Verwaaijen, MSc, MBA, Vice President, Global Head of Pay Services for S&P Global, and a member of the 3Sixty Insights Executive Counsel.  How to Build the Table You Deserve to Sit At How do we build our own table? After my first post, many people messaged me about how to start building their tables. Talking to some of my peers, we will focus on this more in the coming weeks with blogs, podcasts, presentations, etc. But I will start posting something weekly as well. There is no one-size-fits-all, but the intent is to give you some ideas, tips, and tricks that will help you along the way. How to start? My approach is […]

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Council Guest Post: Is it Time For Payroll to Make its Own Table?

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The following is the first in a series of micro-blogs, guest authored by Annemarie Verwaaijen, MSc, MBA, Vice President, Global Head of Pay Services for S&P Global, and a 3Sixty Insights Executive Council member.  Is it Time For Payroll to Make its Own Table? I read a statement this morning: “I am not waiting to get a seat at the table; I am building my own table.” I commented as I believe that is a very powerful statement. But it keeps popping up in my mind. Over the last few years, but even last week at the Paymaker conference from Cloudpay, people ask the question of how to get a seat at the table. I wonder, did we go about it all wrong? Why are […]

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3Sixty Insights Names Pamela Stroko Director and Principal Analyst of Talent and Performance Management

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BOSTON, MA – 3Sixty Insights, a research, advisory, and consulting firm, is pleased to welcome Pamela Stroko to its leadership team. Stroko will head the company’s talent management practice area as that division’s Director and Principal Analyst. “Pamela is well-known as a thought leader in the talent management space,” said Nicholas Biron, founder and CEO of 3Sixty Insights. “We are delighted that she is bringing her wealth of expertise as a practitioner, as a consultant, and on the vendor side to our analyst team.” Stroko is an experienced HCM practitioner and an expert in HR technology. She previously served as Vice President of HCM Transformation & Thought Leadership at Oracle, and, more recently, led her own HCM consultancy. She has helped numerous organizations develop their […]

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Unleashing the Potential of HR Tech: How AI is Revolutionizing Learning and Development

#HRTechChat: Unleashing the Potential of HR Tech: How AI is Revolutionizing Learning and Development

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In the ever-evolving realm of HR technology, the future of learning and development is undergoing a profound transformation. Artificial Intelligence (AI) is paving the way for innovative approaches that promise to revolutionize the way we acquire knowledge and skills. In a recent episode of HR Tech Chat, hosted by Jennifer Dole, we had the privilege of gaining invaluable insights from Larry McAlister and Josh Irmler, the CEO and founder of Landdai. Join us as we explore the exciting world of HR tech and discover how AI is poised to reshape the future of learning. The Power of Generative AI: Redefining Speed, Cost, and Quality One of the most compelling aspects of AI in HR tech, as highlighted by Josh Irmler, is its potential to address […]

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Navigating HR Tech: Best-in-Breed Talent Solutions vs. All-in-One Platforms

Navigating HR Tech: Best-in-Breed Talent Solutions vs. All-in-One Platforms

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Introduction In the ever-evolving landscape of human resources, technology has emerged as a transformative force, reshaping the way organizations manage and engage their most valuable asset: their talent. From recruitment and onboarding to performance management and career development, the realms of HR have been irrevocably altered by innovative solutions that streamline processes, enhance collaboration, and elevate the employee experience. As organizations grapple with the challenges of a dynamic workforce and the demand for unprecedented levels of agility, the significance of selecting the right HR technology solutions has reached paramount importance. With a plethora of options available, ranging from specialized best-in-breed tools to comprehensive all-in-one platforms, the choices can be both empowering and overwhelming. 3Sixty Insights aims to illuminate the intricacies of this critical decision-making process, […]

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Case Study: Rutherford Investment Company Partners with isolved to Evolve from Operational to Strategic HR

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What You Need to Know We often discuss digitization as a way to facilitate operational HR—the nitty gritty fundamentals, the necessities, the boxes that need to be checked. The assumption inherent in these conversations is that greasing the path for these compliance-oriented tasks will free up time for strategic HR, reducing administrative tedium in favor of higher-level, people-oriented efforts. This journey to HCM maturity is a long series of steps, each at once meaningful and small. It is a path to success we’ve seen unfold time and time again with users of isolved. Put these small steps aside, however. Consider also that it’s so often the small things that define the employee experience, always a priority no matter where an organization is in its HCM […]

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Professional Employer Organizations: Getting From Operational to Strategic

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When it comes to HR, most small businesses reach a point of reckoning. They finally realize they can’t wing it anymore, whether that be with accidental HR people or inadequate technology — or, for the latter, none at all beyond email, perhaps a shared drive, and standard-issue spreadsheet software. (Believe us when we say, even well past the second decade of the 21st century, we still see it all in the interviews 3Sixty Insights conducts with users….) Reaching their senses, small businesses eventually seek structure for all the complexities and red tape associated with the management of the employment of people. This is when they may call up the services of a typical professional employer organization. Most of the time, these employers are stretched as […]

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Market Alert: Cornerstone Content Studio & Opportunity Marketplace: Enhancing Talent Experience with Holistic Learning and Development Solutions

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What Happened In April of this year, Cornerstone announced two new offerings that appear poised to enhance the vendor’s dominance. Cornerstone, known for more than 20 years as a provider of corporate learning solutions, became an end-to-end learning suite when it acquired EdCast and that company’s learning experience platform (LXP) in early 2022. 3Sixty Insights reported at the time that the move made Cornerstone the first mature, single-vendor solution of its kind, uniquely positioned to meet the needs of the future of work. Now the company has upped the ante with the introduction of its Content Studio and Opportunity Marketplace products, expanding its  consequence in talent experience and moving ever closer to its goal of presenting the ultimate holistic people experience. Background Each of these […]

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#HRTechChat: Michelle Randall, Chief Marketing Officer at Playvox

#HRTechChat: Michelle Randall, Chief Marketing Officer at Playvox

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This episode of the #HRTechChat video podcast welcomes Playvox Chief Marketing Officer Michelle Randall. The sole focus of Playvox’s cloud software for human capital management for is the call center industry. When it comes to workforce management, especially scheduling, call centers are complex, challenging. Plus, everything we hear about the importance of the employee experiences is magnified at call centers. And everything we know about the impact of a positive employee experience on the customer experience is amplified at call centers. Deploy technology capable of improving agents’ quality of work-life balance, their employee wellbeing, and customers will have those positive experiences when they need it the most: when they get in touch with the call center. Michelle dives into the particulars, and I highly recommend […]

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#HRTechChat: Marta Weinstock, Senior Director of Operations at Rutherford Investment Company

#HRTechChat: Marta Weinstock, Senior Director of Operations at Rutherford Investment Company

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Marta Weinstock, my guest for this episode of the #HRTechChat video podcast, is senior director of operations at California-based Rutherford Investment Company. Part of her charter at Rutherford Investments is to get human capital management as efficient as possible. Under the aegis of her leadership and the help of isolved, the employer’s journey along the road to HCM maturity has been sweeping and inspiring. With isolved, Marta has brought order to a previously dysfunctional, disorganized HR ecosystem. Leading the charge for digital transformation from the inside, Marta has witnessed first-hand not only the excellent capabilities found in isolved’s software-as-a-service People Cloud™, but also the highly attentive approach of isolved’s HR services team. Our #HRTechChat Series is also available as a podcast on the following platforms: […]

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Analyst Insight: Visionary Leader at Professional Services Firm Genpact Leverages Cornerstone + EdCast for Ambitious Data Awareness Initiative

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About Genpact A GE-spinoff professional services firm, Genpact delivers two comprehensive services for its clients. Running digital operations on behalf of their Fortune 1000 clients is one. The other is using data, technology, and artificial intelligence to help these clients improve upon these operations. Amaresh leads this latter arm of Genpact’s services as strategic advisor for data and analytics, helping clients become more data-intelligent and more data-aware. He has been innovative in spearheading “Databridge,” the company’s ambitious internal data awareness program, which Amaresh believes may be the most extensive data-awareness program in the world. To date, a staggering 70,000 or so—more than half—of Genpact’s workforce has completed the associated certification program leaving them highly versed in understanding the tools to extract and blend enterprise data. […]

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Case Study: Go1’s Customer-First Approach Supports Learning Transformation Internally and Externally

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The Backstory 3Sixty Insights spoke with Karla Rainer, the director of human resources (HR) at ABC Companies, to compile this report. ABC is a business that sells, leases, and services motor coach buses and also distributes parts. The company serves enterprise customers of all sizes, including small businesses, transportation companies, and those like Disney and Google which maintain their own fleets. The organization places a strong emphasis on safety, with 80-90 percent of employees working in what Rainer calls “safety-sensitive roles.” Rainer works from ABC’s corporate HR location in Florida, and she and her team support HR functions in all eight locations across the United States. She manages a payroll specialist and two senior HR generalists, and she reports to the company’s chief financial officer […]

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#HRTechChat: Adam Famularo, CEO of WorkFusion

#HRTechChat: Adam Famularo, CEO of WorkFusion

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For many, it is natural to see advancements in artificial intelligence and worry over their impact on people in the world of work. Even so, years from now we may well look back on “the past of the future of work” and understand that many, possibly most, of these fears were unfounded—or misplaced, at least. This episode of the #HRTechChat video podcast is about that. Joining us was guest Adam Famularo, CEO of WorkFusion, whose “AI Digital Workers” are just plain better—more accurate, more efficient—than any human could be in monitoring for financial crime. Before you lament this loss of jobs that real people could do, understand: it’s sleepless work; in fact, it needs to be. Then, ask yourself: is there really any love lost? […]

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Video: isolved Empowers Hands-On People Leading Business Owner at Right at Home North Shore LI

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We hear about so-called “accidental HR people,” the leaders at small businesses who take on the heavy lifting of operational HR because there’s no automation or person in place to do it. But what if SMB leaders could in fact be not-so-accidental HR people because their HR technology really empowered them? In this video, Brent Skinner, co-founder of 3Sixty Insights, where he leads the HCM practice, recounts his conversation with Zubin Kapadia, owner and CEO of Right at Home North Shore LI. Zubin says isolved People Cloud™ not only spared him team the tedium of unautomated operational HR, but also empowered his focus as a hands-on people leader, “the single most important thing I do every day,” Zubin says. Read the full report covered in […]

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#HRTechChat: Megan Coen, Vice President of HR Services at isolved

#HRTechChat: Megan Coen, Vice President of HR Services at isolved

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We talk a lot about the technology for human capital management. Amidst all the understandable hubbub, you’d think we’d find a panacea in the state of the art in technology for HCM. Today’s technology for HCM is indeed a marvel, after all, in its capabilities and in the promise it holds. It’s a promise not only for highly engaged people leaders looking to use the latest and greatest cloud software, but also for HR departments that could really just use some help in solving for basic needs. The idea that HR departments today can succeed with the help of highly capable technology alone is tempting to believe. In a way, that’s because it’s half true. Yes, it’s a welcome relief to automate operational processes. Yes, […]

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#HRTechChat with Amaresh Tripathy: Upskilling 120,000 People for Data Awareness

#HRTechChat with Amaresh Tripathy: Upskilling 120,000 People for Data Awareness at Genpact

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Con “How do I make a 120,000-person organization data-aware?” asks Amaresh Tripathy, my guest on this episode of the #HRTechChat video podcast. Amaresh is strategic advisor for data and analytics at Genpact. A General Electric spin-off, Genpact is several billion dollars in size. A publicly traded professional services firm, Genpact mainly focuses on two things. One is all about running various digital operations on behalf of Genpact’s clients, which are Fortune 1000 companies around the globe. The other involves data, technology and artificial intelligence, wherein Genpact concerns itself with helping these clients transform some of these same digital operations for the better. Amaresh’s role is with this second focus, working to make “our clients more data-intelligent and data-aware,” he says. You probably already see the […]

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3Sixty Insights #HRTechChat Podcast with Andy Storch and Larry McAlister on Building Resilience and Taking Ownership: The Keys to a Fulfilling Career

#HRTechChat Podcast with Andy Storch and Larry McAlister on Building Resilience and Taking Ownership: The Keys to a Fulfilling Career

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Are you someone who dreams of a fulfilling career, but feels bogged down by challenges and setbacks? Do you feel like you’re constantly pushing yourself outside of your comfort zone, without seeing the results you want? If so, you’re not alone. But the good news is that there are ways to build resilience and overcome the obstacles that stand in your way. As someone who is passionate about career development, I’ve seen firsthand how a resilient mindset can help people achieve their goals. It’s not just about bouncing back from failures or setbacks, although that’s certainly important. It’s also about having the right mindset, one that is open to growth, learning, and taking ownership of your career. This is especially important in today’s fast-paced and […]

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Video: Learn from PGA Tour Superstore’s Success with Go1’s Comprehensive Online Library

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Discover how PGA Tour Superstore refreshed their learning and development infrastructure with Go1’s comprehensive online library. In this insightful 3Sixty Insights video, learn how HR teams can easily identify high-quality resources, organize them into effective training interventions, and deliver consistent learning experiences. Refresh and revolutionize your L&D solutions with Go1’s tailored content library, and gain insights from PGA Tour Superstore’s success story. Don’t miss out on this opportunity to enhance your organization’s training and development initiatives. #L&Dsolutions #traininganddevelopment #Go1 #PGA Tour Superstore #learningexperiences #HRteams #contentlibrary #successstory Read the full report covered in the video here: Refresh Your L&D Infrastructure With Go1’s Comprehensive Content Library

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Video: Orbus Software Surmounts Challenges in Employee Learning by Turning to Go1 for Curated Content

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In this video, Brent Skinner walks viewers through an analysis of how and why Orbus Software turned to Go1 for part of the puzzle in overhauling their learning ecosystem. A provider of cloud software for digital transformation, Orbus wanted a diverse trove of learning content to curate and, thus, enliven employees’ skills development and training. Read the full report covered in the video here: Orbus Software Decides to Curate Go1-Sourced Content as Part of a Modernized Approach to Learning.

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Case Study Vignette: isolved Spares Hands-On, Strategic People Leader and Owner of Right at Home North Shore LI the Hassles of Unautomated HR

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Any business can benefit from gaining greater visibility into its people. Even basic information, such as their total numbers, whereabouts, hours worked, legal qualifications to do this work or that, and more, can be gold for not only the HR department, but also organizational leadership. This is as true for small businesses as for multinational corporations employing thousands. It would seem, from the outside looking in, that these stats should be a cinch to obtain for small employers. But ask HR people working at the thousands of small businesses in North America. They would probably tell you much of this information is hard to pin down. Especially when it comes to up-to-date data, the only kind that really makes a difference, it’s elusive and no […]

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