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Legion Blog: Understanding Why There’s a Labor Shortage Now

Michael Spataro, our Chief Delivery Officer, spoke to Brent Skinner on the 3Sixty Insights #HRTechChat video podcast. They discussed the labor shortage and what many people are calling the “Great Resignation.” Michael shared his thoughts on what brought hourly employees and their managers to the point that they have quit their jobs during a very challenging economic and health-related crisis. Michael described how Legion has responded to help companies in retail and service industries optimize their labor efficiency and empower their hourly employees. He referred to a Legion study, “Hour by Hour: Attracting and Retaining Hourly Employees and Their Managers,” conducted with 500 employees and their managers to find out what would cause an employee to quit their job and what companies can do about it. […]

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3Sixty Insights #HRTechChat with Michael Spataro, Chief Delivery Officer for Legion

For this, the latest episode of the 3Sixty Insights #HRTechChat video podcast, our guest was Michael Spataro, chief delivery officer for Legion, a provider of advanced technologies for workforce management (WFM). Michael and I enjoyed a wide-ranging, at once practical and philosophical discussion of organizations’ relationship with their hourly workforce in the retail and service industries. Legion’s software excels in helping employers in these industries support a strong, positive employee experience for their hourly staff. In the summer of 2020, Legion published a report sharing the findings of a survey the vendor conducted. Respondents comprised about 500 wage and hourly employees and approximately the same number of managers, all in retail and the service industries. An top-line breakdown of the many findings is available in […]

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3Sixty Insights #HRTechChat: Informing Artificial Intelligence

For this episode of the #HRTechChat video podcast, AbilityMap CEO and Co-Founder Mike Erlin and Mike Bollinger, vice president of strategic initiatives at Cornerstone OnDemand, joined me to discuss a crucially important area of focus: at this still-early stage of its development, helping to ensure that we inform artificial intelligence with the best human-centric data possible. After all, most of us would like to think that the behavior of AI, as it grows eventually to an exceptionally high level of sophistication and begins to take over higher-level decision-making, will continue to reflect what we hold dear as “humanness.” Another way of putting this is to say human empathy is critical to the development of AI. And, in an irony that was lost on none of […]

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3Sixty Insights #HRTechChat with Caitlin MacGregor, Chief Executive Officer and Co-Founder of Plum.io

For this episode of #HRTechChat, our guest was Caitlin MacGregor, chief executive officer and co-founder of Plum.io. As readers of the 3Sixty Insights blog know, we are convinced that there is a critical link in human capital management between artificial intelligence and psychometrics, and this critical link needs a cacophony of advocacy. The idea is that fast-developing AI for the world of work runs a risk — a huge one, actually — of failing to account for the most important, necessary aspects of humanness. That is, unless we intercede immediately and in a big way. If we don’t, the prospects for humans in the future of work might not be too good. To be clear, I am hopeful. Caitlin and I went into some depth […]

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3Sixty Insights #HRTechChat with Melissa Swisher, Chief Revenue Officer at Socrates.ai

For this episode of the #HRTechChat, our guest was Melissa Swisher, chief revenue officer of Socrates.ai. To say Socrates.ai is an artificially intelligent chatbot to tie together various domains of the enterprise software ecosystem is probably the most straightforward description.  The description implies only a small sliver of Socrates.ai’s potential application. Some of these domains themselves may have chatbots specific to various proprietary software, and Socrates.ai an draw information from it all. As Melissa elaborated during our chat, Socrates.ai “is an employee experience platform. Think of it as an experience layer” that hews to employees’ preferences. My take is this: Think of it as a prosthetic to facilitate a unified experience in employee self-service as this pertains not just to staff’s employment, but to anything […]

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isolved Launches Predictive People Analytics for Companies of All Sizes and Sophistication

MIAMI, Sept. 19, 2021 /PRNewswire/ — isolved Connect — At a time when so many businesses are struggling to find and retain good employees, only 57 percent of human resource (HR) leaders rate their company’s employee experience as “good” according to a survey from isolved, a G2 Leader in Human Resources Management for eight consecutive quarters. One of the most common problems is that employers are often unable to analyze basic workforce metrics, let alone use their HR systems to predict what changes will have the biggest impact on business outcomes. isolved Predictive People Analytics is the incorporation, seamless integration and enhancement of isolved’s recent acquisition of TrenData HR into isolved People Cloud™.  Available now, it delivers a range of configurable dashboards to managers. These dashboards provide analysis and […]

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benefitsPRO – Getting leaders to think differently about talent

Although history contests the attribution of this quote to Albert Einstein, I think we can all agree there is no doubt in the essence of its truth: “Insanity is doing the same thing over and over again and expecting different results.” Yet even with the lessons learned during the pandemic, many managers are applying the exact same hiring criteria that they did before: What technical skills does the external or internal candidate possess? How many years of experience do they have? Did they graduate from a prestigious university? It’s practically painful to watch the same tired tactics applied, knowing the outcomes will not be better. The pandemic redefined the workforce During the pandemic, over 20 million jobs were eliminated during a two-month period in 2020. […]

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