AI

#HRTechChat: Transforming Health Equity with Siemens Healthineer’s Geoffrey Roche

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3Sixty Insight’s Principal Analyst, Dylan Teggart, speaks with Geoffrey Roche of Siemens Healthineers. Geoffrey currently serves as the Director of Workforce Development at Siemens Healthineers, and is a leading thinker in the healthcare space with a focus on diversity, education, and health equity. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/0eZJI1FqM3joDA8uLc05zz Stitcher: https://www.stitcher.com/show/3sixty-insights SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjkyNDY0ODI1OS9zb3VuZHMucnNz Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c PlayerFM: https://player.fm/series/3sixty-insights Instagram: https://www.instagram.com/3sixtyinsights/ Pocket Casts: https://pca.st/iaopd0r7 blubrry: https://blubrry.com/1460785/ Castbox: https://castbox.fm/channel/id4113025 ivoox: https://www.ivoox.com/en/perfil-3sixty-insights_a8_listener_25914379_1.html Deezer: https://www.deezer.com/us/show/3029712 Pandora: https://www.pandora.com/podcast/3sixty-insights/PC:1000613511 Listen Notes: https://www.listennotes.com/podcasts/3sixty-insights-3sixty-insights-DgeU6AW42hn/ PodBean: https://www.podbean.com/podcast-detail/9nugf-1e0a27/3Sixty-Insights-Podcast Podchaser: https://www.podchaser.com/podcasts/3sixty-insights-1718242 Podcast Addict: https://podcastaddict.com/podcast/3sixty-insights/3319198 Tune In: https://tunein.com/podcasts/Business–Economics-Podcasts/3Sixty-Insights-TechChat-p1529087/ Audacy: https://www.audacy.com/podcast/3sixty-insights-hrtechchat-1ccab See a service missing that you use? Let our team know by emailing research@3SixtyInsights.com. Transcript: Dylan […]

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Meeting Workers Where They Are

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Investing in HR technology that prioritizes delivering an exceptional employee experience is a strategic move that can unlock the full potential of your workforce. By equipping workers with more automated and advanced HCM systems, you may not just be freeing up their time but also fostering a more engaged and productive workforce. This empowerment can ignite a spark in your employees, propelling them to achieve new levels of productivity and success for your business. Whatever system is chosen must pass a few tests, though: Does the system streamline processes and save time for managers and workers, or is it a tangled web of operational but inefficient processes slowing them down? Does it cater to the average employee, even after they’ve been trained on the system? […]

#HRTechChat: Meeting Workers Where They Are With Christine Nichlos & Jessica Oberto

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In this episode of #HRTechChat, Dylan Teggart engages in a deep dive around the transformative realm of HR technology with guests, Christine Nichlos and Jessica Oberto from People Science. As the founder and CEO, Christine, along with Jessica, the director of Process Engineering, explore the pioneering HireGate technology—a strategic innovation designed to revolutionize the employee experience and recruitment process. This enlightening session unpacks the nuances of recruitment process outsourcing (RPO), advisory services, and the pivotal role of sophisticated technology in optimizing talent acquisition strategies. The conversation richly details how investing in such HR technology can unlock the latent potential of your workforce, igniting a fervor that propels employees to achieve unprecedented productivity and success, ultimately driving robust growth and innovation within any organization. Their insights […]

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Guest Post: Today’s HR Hero – A Skills and Competencies Blueprint

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Modern organizations’ typical operating context Unpredictability and volatility are relative concepts, but the landscape of a pandemic has given these terms a tangible depth and taken uncertainty to a new level—particularly in the workplace. We can view this level as a period of maximum fluidity. As it relates to HR concerns and the Human Capital Management (HCM) domain, the foundation of unpredictability established by the COVID pandemic has made people look for more agency in their careers. They’ve also started to place a greater emphasis on their total wellbeing, even to the point of the phrase “quiet quitting” taking hold. Today’s professionals are also reconstituting their career goals and related expectations. In many cases, colleagues, HR departments, or even managers may be unable to predict people’s goals. […]

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Research Agenda: Workforce Management 2024

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In today’s labor market, where workers hold significant bargaining power, employers are under pressure to provide a positive employee experience. Failure to do so could result in the loss of top talent. This challenge is particularly acute in industries with deskless workers, such as food & beverage, hospitality, service, specialized trades, and healthcare. These industries, which underpin our society, rely heavily on the consistent presence of these workers. In industries where part-time and hourly work is common, high turnover rates pose a significant challenge. Recognizing the need for employee retention from day one, workforce management (WFM) has become more crucial than ever. The question then becomes, how can these organizations effectively manage their frontline & deskless workforce while ensuring a positive employee and customer experience? […]

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Guest Council Post: Decoding complexity and the pivotal role of Artificial Intelligence

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Complexity has traditionally been viewed as a negative disruption and a dominant rationale for why organizations do not achieve their strategic results.  Simplification has been an overarching alternative theme and is often identified as the proposed solution for the organization but is this still the right choice given the advancements and potential as we engage with AI? According to Nelson Cowan, as humans we can only hold 3 to 5 items in our minds at once (1), so we naturally gravitate to simple concepts.  This may further explain why, according to BCG, 70% of all complex transformations fail or do not live up to expectations (2).  Are we over simplifying our solutions and are not addressing the complex problem in front of us?  Is there […]

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Market Alert: Visier’s Vee AI Chatbot Makes Data More Accessible to Managers, Boosts Vision of ‘Democratization’

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The News Visier released a generative AI chatbot that answers workforce questions for HR leaders, managers and company executives. Called Vee, the product also serves as the foundation for Visier’s Embedded generative AI analytics tool, which is designed to speed product roadmaps for the company’s partner SaaS vendors and solutions providers who offer workforce-related AI. Rather than rely on Visier’s traditional approach to queries – using pre-built guidebooks or building an analysis through the platform’s regular interface – Vee allows users to ask questions in natural language. Once it’s processed a query, the tool returns answers in plain English, then allows users to ask follow-up questions as needed. In terms of security, Vee’s results are only available to authorized users based on their assigned security […]

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Council Guest Post: The Alight Spinoff of Payroll and HCM Professional Services

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Recently, Alight announced that it had agreed to sell its payroll and professional services business to H.I.G. Capital for up to $1.2 billion.  Much of the focus on the Alight split continues from the lens of its heritage benefits business which will retain the Alight brand and continue its strategy for growth of its WorkLife® platform and portfolio of health, retirement, wellbeing, and leave administration.  Meanwhile, significant market-leading business is being apportioned to the “NewCo” that human resource, payroll, and information technology leaders need to understand. Typically overshadowed by the better known and promoted benefits business, the NewCo business accounts for roughly one-third ($1 billion+) of the total Alight revenue and a bit less than half (~8,000) of its total 18,000 global employees.  Estimated at […]

#HRTechChat: Navigating the Future of Work with Keith Meyerson – A Masterclass in Leadership and Learning

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  In the latest installment of our #HRTechChat series, we dive into Human Resources and Talent Development. Leaders like Keith Meyerson stand out not only for their extensive experience but also for their innovative approaches to fostering workplace learning and leadership. With over two decades of steering learning and development (L&D) initiatives across prestigious organizations such as Tiffany & Company and Neiman Marcus, Keith brings a wealth of knowledge and a unique perspective to the evolving challenges in talent management. At the heart of Keith’s philosophy lies a commitment to bridging the gap between technology and effective execution, thereby enhancing organizational capabilities through strategic people development. His current role at Kam Consulting Group allows him to refine these methodologies further, tailoring solutions that are not […]

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Market Alert: Talespin Deal Positions Cornerstone OnDemand for New Class of Competitors

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The News Cornerstone OnDemand’s acquisition of the “extended reality,” “spatial learning” software provider, Talespin, marks a notable step toward realizing the company’s goal of offering an immersive, end-to-end learning platform. While the press release is all about offering a more dynamic, personalized and effective user experience, the acquisition will also help Cornerstone deflect the competitive threat of newer learning platforms and maintain its dominance of the corporate learning market. The move builds on last year’s introduction of Cornerstone’s Opportunity Marketplace and Content Studio. More specifically, Talespin, with its focus on workforce skills development, will strengthen CSOD’s content subscriptions, curation, creation and insights technology. At the same time, it moves Cornerstone’s product into the sphere of true immersive learning. CEO Himanshu Palsule described the move as […]

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Blog: Will AI Live Up to the Hype?

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Over the past decade, the buzz surrounding artificial intelligence (AI) has become a cacophony, particularly within the realm of Human Resources (HR) technology. Vendors clamber to integrate AI capabilities into their offerings, while organizations eagerly seek the latest AI-enabled solutions to stay ahead of the competition and avert obsolescence in an ever-evolving landscape. But amidst the hype, a critical question looms: Will AI truly live up to its promises? In this article, we delve into the dichotomy between the hype surrounding AI in HR and its current reality. Evolution of Technological Fads Reflecting on the last two decades, I’ve witnessed the cyclical nature of technological trends in a field where innovation equals advantage. Each wave brought a surge of excitement and anticipation — only to […]

#HRandPayroll20: GenAI in Payroll – Fact, Fiction, and the Future With Special Guest Sheri Sullivan

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Pete and Julie welcome EY Partner and Global Payroll Operate Leader Sheri Sullivan to the show to discuss GenAI and its role in global payroll. The group sorts through the facts, fiction, reality, and future impact of the cognitive technology on payroll operations, the employee experience, and the businesses they serve.  Sheri shares her POVs and insights from the front lines of global payroll transformation and how AI is enabling impressive outcomes for organizations and leaders leaning in and embracing it!  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome, everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos […]

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Market Alert: Deel Gets Serious About Global Payroll With Acquisition of PaySpace

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Background The already intense battle for global payroll supremacy is heating up in 2024 as Deel announced its acquisition of African-based payroll and HR technology and services provider PaySpace for an undisclosed amount. The addition of the African and Middle East specialist is reminiscent of a similar move Deel made in late 2022, adding PayAsia’s APAC specialized HR and payroll technology, services, and expertise to its portfolio and planting the Deel flag in the growth region. The two organizations are no strangers, as PaySpace has supported Deel as its ‘go-to’ service partner for the African continent and leveraged the solution to fuel its own internal HR and payroll needs. The acquisition of PaySpace is part of enabling Deel’s aggressive global growth plans and will fuel […]

Event: HR Solutions Strategic Alliances Summit Masterclass | May 7th, 2024 @ 1pm PDT

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Elevate your HR game! Dive into the Strategic Alliances Summit and unlock the secrets to success in the rapidly evolving business landscape through insightful sessions on collaboration, innovation, challenges in forming and maintaining alliances, and effective alliance management strategies. Steve Goldberg will be breaking down the 2024 landscape with a focus on the tension between market consolidation and the explosion of new products. Hear the impact of these trends on strategic alliances, discussing how companies can navigate these changes to stay competitive. Continue Reading: HR Solutions Strategic Alliances Summit

#HRandPayroll20 Special Episode: HR & Payroll Tech Marketplace News & Updates

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On this special marketplace news update, Pete and Julie take a break to opine on a long list of recent HR and payroll technology marketplace news and updates shaping headlines. They dive into recent product announcements and acquisitions, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, Alight Solutions, Deel, and FirstAdvantage. Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Hello everyone, and welcome to another episode of HR and Payroll 2.0. I’m Pete Tiliakos. And as always, I’m joined by the legendary Julie Fernandez. How’re you doing Julie? Julie Fernandez 00:16 Doing […]

#HRandPayroll20: Getting Started with AI in HR Operations with Special Guest Kenny Santo

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On this episode, Pete and Julie welcome Senior Manager of Employee Service Center operations at Cox Automotive, Kenny Santo, to the show to share his knowledge and tips for getting started with AI in HR operations.  Kenny shares his perspectives on AI in HR operations and employee contact center management, including how to get started, how to prioritize use cases, and how to maintain a human connection in the employee experience. He also shares his POV’s, key learnings and ‘a-ha’ moments derived along the way and the importance of governance in successful AI deployment programs.  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos […]

Latest News: Deel acquires Zavvy to ‘fill in that missing piece of our global HR offering’

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2023 was a booming year for HR tech acquisitions, and 2024 is proving to be no different. Hot on the heels of Workday announcing its intention to buy HiredScore, Deel, a HR tech platform aimed at global teams valued at over $12 billion, has completed its acquisition of Zavvy. Founded in 2021 in Germany, Zavvy sits in the performance management and learning and development space – it leverages AI to completely bespoke career journeys and development plans for individual employees. HR industry analyst Pete Tiliakos– who serves as managing partner at 3Sixty Insights – agreed that “Zavvy’s people enablement technology is a perfect complement to the broader Deel ecosystem of global employment solutions”. Continue Reading: Deel acquires Zavvy to ‘fill in that missing piece of […]

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Monthly Recap | February 2024

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Recent Research: Analyst Insight: ADP ReThink Event Recap: ADP Turns 75 ADP recently wrapped its annual ADP ReThink client event, where over 300 attendees came together in London, England for the largest turnout in ADP ReThink’s 15-year history. Market Alert: Workday-Insperity ‘Strategic Partnership’ Stands Out in a Sea of SMB HR Solutions A newly announced strategic alliance between Workday and Insperity will be guided by a GTM that aims to co-develop, market, sell, and support an SMB ‘power offering’ that brings the best of Workday’s HCM technology together with the Workforce Optimization services of Insperity. Analyst Insight: Connection is the Key to Delivering Exceptional Business Performance The talent market continues to be challenging with continuing month over month job growth and a high number of […]