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Workforce Software Guest Blog: Toolkit for Improving the Deskless Worker Employee Experience

The Growing Importance of Employee Experience in Recent Years Delivering a superior employee experience (EX) has been a front-and-center topic in HR circles. The reasons are straightforward and include outcomes such as improved employee productivity and retention, as well as a stronger employer brand for attracting top talent. These significant business benefits are being enjoyed by enterprises across industries and geographies when best-fit employee experience programs are in place, extending to predominantly deskless worker industries such as manufacturing, natural resources, public sector, transportation, and retail. The “best-fit” employee experience program encompasses more than the unique operating aspects of a particular industry as businesses within the same vertical can still have very different EX-related challenges and results. This is the case even when their respective compensation, benefits, learning and career growth […]

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Monthly Research Recap | November 2023

Latest Research: Market Alert: Paylocity Expands Its Suite of Services and Solutions Last week, Paylocity, a leading cloud human capital management (HCM) and payroll software company, expanded its suite of services and solutions with the introduction of two new products. Employee Voice and Recognition & Rewards may both be broadly categorized as employee engagement offerings, but each meets a distinct and critical need for organizations aiming to attract and retain top talent and maintain a competitive edge with the modern workforce. UKG Press Release – UKG One View Earns Industry Praise for Groundbreaking Multi-country Payroll Visibility, Simplicity The success of UKG One View is being celebrated this week at the UKG Aspire customer conference. The first-of-its kind technology-led experience extends the strength of the UKG […]

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#HRandPayroll20: Executive Conversations Live from PayCon 2023 – Part 3

This special episode is part three of a three-part series featuring executive conversations recorded LIVE from the 42nd annual Payroll Congress in Denver, CO, in May of 2023! Join host Pete A. Tiliakos as he sits down with practitioners, leaders, and executives from across the payroll and payments marketplace to discuss a range of workplace trends, challenges, and the emerging tech and solutions shaping the future of pay! Thank you to Dawn Taylor, Senior Accounts Payable Manager at Breckenridge Grand Vacations for a great conversation, and to The Source by DailyPay for their generosity in hosting these sessions and sharing them with the HR & Payroll 2.0 audience! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple […]

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Blueboard Guest Blog: Curating Company Culture in a Complex Talent Market

Curated—(kyur-a-ted) Adjective Selected, organized, and presented using professional or expert knowledge.  Carefully chosen. (Merriam-Webster) There is a constant flow of research and information on what the HR agenda should be in organizations in 2023. Topics range from AI and the search for talent, to where, how and when people work, to becoming a skills-first organization. Attracting and retaining top talent has become more challenging in our post-pandemic reality. People want more from work—they want connection, belonging, alignment on values, flexibility, career development, learning, customization, and they want to have great work experiences—not just every now and then, but every day. People want work to be fulfilling and engaging. They want to be passionate about what they are doing and where they are working. It sounds like […]

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Webinar: Performance Management Today | November 20, 2023 @ 2pm EST

There are some startling numbers being reported around our declining productivity rates. It is down 4.1% on an annualized basis in the U.S., which is the largest decline since 1948. And it’s not that different globally. And when this issue comes up in leadership team meetings, there are a few related topics that often come up as well. One is whether technology and automation are being leveraged adequately and intelligently. Another is whether people need more training, including managers. And every now and then, the focus is squarely placed on an organization’s performance management process, including whether the current process itself has a direct positive effect on productivity. Those attending this Performance Management Today webinar will hear about advances in this HR process area like check-ins, […]

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3Sixty Insights Names Pamela Stroko Director and Principal Analyst of Talent and Performance Management

BOSTON, MA – 3Sixty Insights, a research, advisory, and consulting firm, is pleased to welcome Pamela Stroko to its leadership team. Stroko will head the company’s talent management practice area as that division’s Director and Principal Analyst. “Pamela is well-known as a thought leader in the talent management space,” said Nicholas Biron, founder and CEO of 3Sixty Insights. “We are delighted that she is bringing her wealth of expertise as a practitioner, as a consultant, and on the vendor side to our analyst team.” Stroko is an experienced HCM practitioner and an expert in HR technology. She previously served as Vice President of HCM Transformation & Thought Leadership at Oracle, and, more recently, led her own HCM consultancy. She has helped numerous organizations develop their […]

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Anatomy of a Decision: Box Elects to Leverage Eightfold’s Ai- Enabled Talent Acquisition Solution to Facilitate Candidate Rediscovery

What You Need to Know Enterprises have choices when it comes to vendors that offer a single-platform solution and promise the ability to hire better candidates faster. By now, most have realized the value of investing in integrated platforms, software and apps to advance HR functions. An enterprise’s platform could boast all the bells and whistles — but is it integrating with its tools exactly the way the company needs to meet its human capital management (HCM) objectives? Are its systems leveraging artificial intelligence (AI) to enable more holistic recruitment processes? If not, how does a business embark on seeking, evaluating, selecting and implementing the right solution that can integrate with its existing components? 3Sixty Insights explores how file sharing provider Box embarked on a […]

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Case Study Vignette: Harri – Helping a Private Equity Fund Protect and Grow the Value of Its Restaurant Investments

Private equity can be a tough business. So is the restaurant industry. Imagine combining the two. A private equity firm first and foremost must have wealth. And it must be adept at conserving and building that wealth. Those are the main criteria for success. As for running a restaurant, the margins can be thin. This is why, for any restaurant, among the most time-consuming activities (and greatest operational costs) are those associated with employing people effectively and compliantly. Scheduling is a big one here. Putting together employees’ hours is another. With non-exempt staff’s fluctuating hours and toggling between workweeks considered part-time and full-time under the law, benefits administration can be a big challenge, too. At a restaurant, these operational costs have a way of easily […]

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#HRTechChat: Navigating the Talent Shortage: A Creative Approach to Skills-Based Hiring

#HRTechChat: Navigating the Talent Shortage: A Creative Approach to Skills-Based Hiring

Businesses face a growing challenge: the talent shortage. The traditional ways of recruiting and hiring no longer suffice in a world where the working-age population is shrinking, and the gap between available talent and job openings is widening. To shed light on this issue, we turn to recent research from the Burning Glass Institute and a fascinating conversation with Pamela Stroko about innovative solutions. Here are some of the main themes of our conversation: The Shrinking Workforce The working-age population has been steadily declining, with little to no growth. Starting in 2012, we witnessed a meager 0.5% growth in the working-age population, and this rate slowed to 0.2% from 2017 onwards. This trend is expected to persist until at least 2030, painting a grim picture […]

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Navigating HR Tech: Best-in-Breed Talent Solutions vs. All-in-One Platforms

Navigating HR Tech: Best-in-Breed Talent Solutions vs. All-in-One Platforms

Introduction In the ever-evolving landscape of human resources, technology has emerged as a transformative force, reshaping the way organizations manage and engage their most valuable asset: their talent. From recruitment and onboarding to performance management and career development, the realms of HR have been irrevocably altered by innovative solutions that streamline processes, enhance collaboration, and elevate the employee experience. As organizations grapple with the challenges of a dynamic workforce and the demand for unprecedented levels of agility, the significance of selecting the right HR technology solutions has reached paramount importance. With a plethora of options available, ranging from specialized best-in-breed tools to comprehensive all-in-one platforms, the choices can be both empowering and overwhelming. 3Sixty Insights aims to illuminate the intricacies of this critical decision-making process, […]

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Research Note: Unleashing the Power of Influencers: Transforming Organizational Change through Performica

Introduction: In today’s rapidly evolving business landscape, organizations are constantly seeking innovative ways to drive change and transformation. One area that has emerged as a powerful catalyst for organizational growth is the utilization of key influencers. These influencers, from within the ranks of employees, possess the ability to shape company culture, enhance employee engagement, and drive positive change. In this Research Note, 3Sixty Insights explores the transformative impact of influencers on organizational change and transformation through the lens of an insightful interview with Katherine Stueland, President and CEO of GeneDx. An Urgent Quest for Answers GeneDx, an organization committed to ending the diagnostic odyssey for individuals with rare diseases, understands the immense challenges faced by patients and their families in their desperate pursuit of accurate […]

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Now of Work Guest Podcast – Women in HR Tech Summit — Exclusive Preview

Headed to HR Technology Conference on Oct 10-13? Still on the fence? Reason #117 to go (you could say #1 reason): The Women in HR Technology Summit is included in your premium pass, and it’s the only conference program like it. Jeanne Achille is the Program Chair for Women in HR Tech, and she covered the origins of this powerful summit with my co-host, Jess Von Bank! HR is dominated by women, even at executive levels where the numbers normally skew toward men. So why this summit and these topics? Jess and Jeanne also discussed the programming for Women in HR Tech, which includes six sessions and keynotes designed to provide valuable insights into topics that impact everyone in the workforce, including how to generate new leadership opportunities for women, and how to build cultures of […]

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Case Study: Rutherford Investment Company Partners with isolved to Evolve from Operational to Strategic HR

What You Need to Know We often discuss digitization as a way to facilitate operational HR—the nitty gritty fundamentals, the necessities, the boxes that need to be checked. The assumption inherent in these conversations is that greasing the path for these compliance-oriented tasks will free up time for strategic HR, reducing administrative tedium in favor of higher-level, people-oriented efforts. This journey to HCM maturity is a long series of steps, each at once meaningful and small. It is a path to success we’ve seen unfold time and time again with users of isolved. Put these small steps aside, however. Consider also that it’s so often the small things that define the employee experience, always a priority no matter where an organization is in its HCM […]

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Analyst Insight: Insperity Empowers People Leader at CoreRx to Demonstrate HR’s Strategic Value to the Organization

Six years ago, Kevin Rierson became the very first HR person at CoreRx. In business for 11 years at the time, CoreRx, which now employs approximately 200 people (with some seasonal ebb and flow), is what’s known in the pharmaceutical industry as a contract manufacturing organization (CMO). This means it formulates drug delivery methods, such as tablets and capsules, and moves them through the manufacturing process to be cleared and approved by the FDA. Before Rierson joined CoreRx as the HR director, HR at the company fell under the authority of an “accidental HR person” — in the parlance of human capital management (HCM), someone with another, official role who also happened to be responsible for tactical, operational HR. It’s easy to imagine the result […]

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#HRTechChat: The "Ambition Recession" and Activating Employees with Pamela Stroko

#HRTechChat: The “Ambition Recession” and Activating Employees with Pamela Stroko

Welcome back to another episode of #HRTechChat, where we dive into the latest trends and strategies in human resources and workplace technology. In this podcast episode, our host, Jennifer, is joined by HR expert Pamela Stroko to discuss a pressing topic – the staggering 59% of the workforce who are quietly quitting their jobs. Pamela sheds light on the concept of the “”Dead Zone,”” the time of day when remote or hybrid workers are not available to their managers. This lack of trust and connection to work has contributed to the decline in productivity and engagement among employees. Pamela introduces a concept called the “Ambition Recession,” a term coined by Gad Levanon, which points to the decline in employee ambition and engagement since the pandemic. […]

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Professional Employer Organizations: Getting From Operational to Strategic

When it comes to HR, most small businesses reach a point of reckoning. They finally realize they can’t wing it anymore, whether that be with accidental HR people or inadequate technology — or, for the latter, none at all beyond email, perhaps a shared drive, and standard-issue spreadsheet software. (Believe us when we say, even well past the second decade of the 21st century, we still see it all in the interviews 3Sixty Insights conducts with users….) Reaching their senses, small businesses eventually seek structure for all the complexities and red tape associated with the management of the employment of people. This is when they may call up the services of a typical professional employer organization. Most of the time, these employers are stretched as […]

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Analyst Insight: Collaborative Success – Adopting Cornerstone Through Strong Solution Provider and Customer Partnership

Introduction The successful implementation of a solution like Cornerstone requires a collaborative effort between the solution provider and the company, with both parties having important responsibilities throughout the process to ensure success and desired outcomes. Companies that implement performance management systems, like Cornerstone, realize huge administrative savings and set the stage for dynamic performance conversations. Long gone are the days when our HR professionals can be effective by collecting performance data on paper forms and storing them in file folders. Administrators and HR managers are more efficient when multiple processes like training, performance, recruiting, and compensation are centralized into one system. A solution like Cornerstone alleviates cumbersome bouncing between program windows and measurement tools to deliver intricate data insights that work together without manual interpretation. […]

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#HRTechChat: Michelle Randall, Chief Marketing Officer at Playvox

#HRTechChat: Michelle Randall, Chief Marketing Officer at Playvox

This episode of the #HRTechChat video podcast welcomes Playvox Chief Marketing Officer Michelle Randall. The sole focus of Playvox’s cloud software for human capital management for is the call center industry. When it comes to workforce management, especially scheduling, call centers are complex, challenging. Plus, everything we hear about the importance of the employee experiences is magnified at call centers. And everything we know about the impact of a positive employee experience on the customer experience is amplified at call centers. Deploy technology capable of improving agents’ quality of work-life balance, their employee wellbeing, and customers will have those positive experiences when they need it the most: when they get in touch with the call center. Michelle dives into the particulars, and I highly recommend […]

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#HRTechChat: Marta Weinstock, Senior Director of Operations at Rutherford Investment Company

#HRTechChat: Marta Weinstock, Senior Director of Operations at Rutherford Investment Company

Marta Weinstock, my guest for this episode of the #HRTechChat video podcast, is senior director of operations at California-based Rutherford Investment Company. Part of her charter at Rutherford Investments is to get human capital management as efficient as possible. Under the aegis of her leadership and the help of isolved, the employer’s journey along the road to HCM maturity has been sweeping and inspiring. With isolved, Marta has brought order to a previously dysfunctional, disorganized HR ecosystem. Leading the charge for digital transformation from the inside, Marta has witnessed first-hand not only the excellent capabilities found in isolved’s software-as-a-service People Cloud™, but also the highly attentive approach of isolved’s HR services team. Our #HRTechChat Series is also available as a podcast on the following platforms: […]

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