Organizations have spent years investing in Human Capital Management (HCM) technology to automate processes, improve HR compliance and support employees. Yet many continue to struggle with extracting meaningful value from those investments. The recent 3Sixty Insights Benchmark Report, Why half of businesses want to […]
Research Note: How Employee Listening Is Evolving and Why Manager Enablement Matters More Than Ever
A System Under Increasing Pressure Something is quietly breaking inside organizations, and most leadership teams recognize it, even if they can’t name it precisely. Across industries, organizations are grappling with growing managerial complexity as flatter structures, expanding spans of control, […]
Case Study: From Paper to a Unified Experience – How NYC’s Salz Group Modernized HR with Harri & ADP
“HR is more than ‘Fill out these forms and don’t get into trouble,’” said Justin Hall of Salz Group on his ethos and approach to leading a bustling HR organization. In November 2024, Justin Hall was hired to expand the […]
Moving Beyond AI Hype: How Voice Screening Agents Are Reshaping Talent Acquisition
AI in Talent Acquisition Requires More Than Automation Artificial intelligence continues to be one of the most discussed areas of innovation across HR technology. While vendors continue to introduce AI-powered capabilities designed to transform recruiting, the most important question remains: […]
Research Note: Voice Screening Agents in Talent Acquisition – Balancing Speed, Scale, Candidate Experience, and Trust in AI-Augmented Hiring
Introduction Talent acquisition teams are under increasing pressure to hire faster, improve candidate experience, reduce recruiter burnout, and navigate a more complex hiring environment shaped by AI, automation, and evolving workforce expectations. Across industries, organizations are managing higher application volumes, […]
Infographic: The Case for Service-Enabled HCM
This infographic highlights key findings from 3Sixty Insights’ benchmark research, completed in partnership with Insperity, on the growing importance of service-enabled HCM. The research reveals that while organizations continue to invest in HR technology, only 13% fully utilize their HCM […]
Closing the Frontline Technology Gap: How UKG Is Rethinking the Employee Experience
Frontline work has typically run on thin, disconnected infrastructure. A bulletin board in the breakroom, a coffee-stained notice on the lunch table, a paycheck stub, or a supervisor’s memory. Recent conversations with Gaby Contreras, Jaclyn Aiken, Dan Wolman, and Greg […]
Benchmark Report: Why Half of Businesses Want to Invest in Service-Enabled HR That Actually Works
HR technology alone isn’t enough. New research from 3Sixty Insights reveals why organizations continue to struggle with HR technology adoption, customer support, and compliance—and why nearly half are willing to pay more for better service. Based on a survey of […]
Unleash Article: Ask the Analyst – What Are Best-Performing Organizations Doing to Move Beyond Traditional Best Practices?
3Sixty Insights’ Nicole Roberts on Moving Beyond Traditional Best Practices In a recent article published by UNLEASH, industry analysts explored how leading organizations are redefining what it means to be a high-performing business. Among the contributors was Nicole Roberts, Industry […]
HRD: HR Facing Rising Compliance Strain – Report
For HR leaders, compliance demands are expanding rapidly while governance and technology investments lag behind, according to a recent report. Three in four (75%) respondents say their compliance needs have changed, according to a survey of 500 U.S. professionals across […]
Infographic: Inside MacLean-Fogg’s Engagement Transformation Using Quantum Workplace
This infographic highlights how MacLean-Fogg transformed employee engagement and retention by implementing Quantum Workplace. By reducing survey completion time from 30–40 minutes to just 5–10 minutes and expanding response methods through email, text, and QR codes, the organization increased participation […]
Case Study: How MacLean-Fogg Used Quantum Workplace to Create a Thriving culture
What You Need to Know For manufacturers, building a highly engaged and high-performing workforce is a business imperative. When both are strong, output, retention, and results follow. However, hearing from and gathering feedback from this kind of workforce can be […]
Infographic: Your Employees Are Already Using AI – You Just Don’t Know Which One
This infographic explores the growing reality of “Shadow AI” in the workplace, where employees are already adopting AI tools independently due to unclear organizational guidance and governance. It highlights how the absence of a defined AI strategy creates exposure across […]
Workforce Management in the Age of Unknowns
Most workforce management strategies are built for predictability. Maybe that’s the problem. In 2026, that thinking may now be a liability as the defining WFM challenges instead seem to be managing what dashboards can’t show you, AI workforce transformation is […]
Guest Podcast: HR Superstars – How to Create Manager Programs That Stick with Nicole Roberts
Leadership training is one of the most common investments organizations make, but it is also one of the easiest to get wrong. Many companies track attendance, but few measure whether managers actually lead differently afterward. In this episode of HR […]
Analyst Insight: Takeaways From Our State of HR Compliance Survey with Mitratech
Across a recent 3Sixty Insights survey of 500 respondents, sentiment about HR and organizational health looked strong on the surface. While 75% of respondents—with 2 in 5 (38%) employed in HR—said they were satisfied with HR’s performance and their company’s […]
The Hamster Wheel of Reorganization: Why Solution Providers Are Struggling to Win
In today’s software and technology landscape, one question continues to surface in our conversations with vendors and service providers: who is truly winning? Historically, this was a relatively straightforward question to answer. There were always clear market leaders, organizations that […]
The Growing Gap Between Vendor Messaging and Organizational Reality
At 3Sixty Insights, we have a dedicated practice focused on HR, Benefits, and Payroll. Over the past several years, we have seen a clear shift in how organizations in this space position themselves in the market. The messaging has evolved […]
Market Alert: Salary.com Launches Max Model
What It Is Early this week, Salary.com announced its new Max model, an AI layer for compensation workflows. Max is the latest addition to the CompAnalyst AI Suite and represents the company’s most significant product evolution since its founding in […]
Analyst Insight: UKG Report on AI and the Frontline Workforce
I really liked this recent report from UKG, More Perspectives from the Frontline Workforce, which echoed topics CEO Jenn Morgan raised during UKG’s Analyst Day, where she didn’t shy away from the stark challenges facing the US economy and workforce […]








