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Case Study: Crescent Community Health Center Sees Significant Efficiencies in Implementing and Expanding its isolved Deployment

What You Need to Know Part-and-parcel of any HR function is, usually, a daunting volume of pressing administration and attendant risk mitigation necessary to managing the employment of people. If an HR department ever manages to lessen these activities’ tendency to monopolize practitioners’ day-to-day workload, the department’s leaders can begin to turn their focus to strategic concerns—namely, helping to ensure positive employee sentiment, the key ingredient driving improvements in the retention of employees, greater employee engagement and productivity, and more. Furthermore, smaller businesses stand much to gain from moving into modern software for human capital management—away from the low-tech or no-tech circumstances in which most of them begin their journey in HR (3Sixty Insights 3SICS21122 – Central Minnesotan Kensington Bank Reports Success in Implementing and […]

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Research Note: Choose Your Own Adventure: Returning to the Workplace, Protecting the Employee Experience

The world of work continues to claw back from its initial, hasty reactions to the pandemic and settle into more deliberate, longer-term responses and practices. In doing so, organizations have endeavored to recover from the disruption and make sense of the aftermath. Through surveys and introspection, many have examined the impacts their actions have had on their people. Against this backdrop, 3Sixty Insights continues with a keen interest in learning how related attitudes and realities have shifted around the employee experience—its importance, its priority. (3Sixty Insights BWSRP2154 – “COVID-19, WFH, and the Long View: Can HCM Protect the Employee Experience?,” May 2021). For one, our view of the relationship between HR and the employee experience has sharpened. Informed by observation, as well as interviews with […]

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3Sixty Insights #HRTechChat with Michael Spataro, Chief Delivery Officer for Legion

For this, the latest episode of the 3Sixty Insights #HRTechChat video podcast, our guest was Michael Spataro, chief delivery officer for Legion, a provider of advanced technologies for workforce management (WFM). Michael and I enjoyed a wide-ranging, at once practical and philosophical discussion of organizations’ relationship with their hourly workforce in the retail and service industries. Legion’s software excels in helping employers in these industries support a strong, positive employee experience for their hourly staff. In the summer of 2020, Legion published a report sharing the findings of a survey the vendor conducted. Respondents comprised about 500 wage and hourly employees and approximately the same number of managers, all in retail and the service industries. An top-line breakdown of the many findings is available in […]

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Case Study: Colt Technology Services Continues to Accrue Efficiencies in Global Payroll with Longtime CloudPay Deployment

What You Need to Know Perhaps nothing defines the first two decades of the 21st century so much as globalization. Well before the COVID-19 pandemic accelerated these trends, we were already seeing unprecedented growth in the number of companies operating worldwide and finding that job markets and workforces were no longer limited by geographical barriers. There are now hundreds of thousands of multinational companies in business, and each one needs a way to pay its employees, wherever they are in the world. In the old days, this meant retaining local service providers in every region where even a single employee was based—the only way to ensure compliance with, for example, regional tax and year-end processing requirements. Aside from the obvious administrative challenges that naturally occur […]

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The Road to Global Payroll

The road to global payroll is paved with reactions. Let’s add that it’s paved also with good intentions. We all know where those lead, and an unaddressed global payroll process won’t exactly take you there, but the ride can be rough. This is why, for most organizations, the journey to well-sorted global payroll is long and winding — and bumpy. It is the exceedingly rare employer that sets the table to process global payroll in an efficient way the very first time the need to process global payroll arises. This is what I’ve learned, anyway, from lengthy discussions with executives in this industry. No, almost to the very last one, organizations that become global pretty much never outsource it promptly; instead, they do their best, […]

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benefitsPRO – Getting leaders to think differently about talent

Although history contests the attribution of this quote to Albert Einstein, I think we can all agree there is no doubt in the essence of its truth: “Insanity is doing the same thing over and over again and expecting different results.” Yet even with the lessons learned during the pandemic, many managers are applying the exact same hiring criteria that they did before: What technical skills does the external or internal candidate possess? How many years of experience do they have? Did they graduate from a prestigious university? It’s practically painful to watch the same tired tactics applied, knowing the outcomes will not be better. The pandemic redefined the workforce During the pandemic, over 20 million jobs were eliminated during a two-month period in 2020. […]

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Pandemic Fallout and the Future of Work

Even as parts of the world return to a state resembling normal, the fallout from the coronavirus pandemic continues to unfold. Referring to this global event as “unprecedented” has become so commonplace as to be clichéd, and yet, the term hits the nail on the head. The unprecedented nature of this worldwide disaster renders its effects unpredictable, and as we march into the future, those effects continue to develop in ways we could only have guessed. Pandemic lockdowns had an immediate and marked effect on work. Who could or should go to work, where that work took place, how it was done—these work life fundamentals changed overnight for the majority of the population. Had lockdowns lasted only two weeks, as first predicted in those optimistic […]

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