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Five Key Takeaways from The Global Employer of Record Report 2023

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I recently had the privilege of partnering with atlas to co-author “The Global Employer of Record Report 2023”, a first-of-its-kind report that explores key trends and insights shaping the future of work and the growing importance of the agility-rich Employer of Record (EOR) service model in the modern HCM ecosystem. The report includes insights and emerging trends for HR leaders to consider over the coming year, regional workforce trends, employer of record service adoption details by geography, and key considerations in navigating the current global landscape as an HR decision-maker. Download the report here: https://rb.gy/q0z2y Below are my Top 5 takeaways from the report. 1. Expect a headwind of volatility. Employers face a headwind of volatility and economic, geopolitical, environmental, and technological disruption. Navigating today’s […]

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Payroll’s Inflection Point

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As the curtain closes on the 27th annual National Payroll Week, I felt it was a good opportunity to reflect on the current state of payroll and the future of the critical process and profession, which is reaching its much-needed inflection point. More importantly, to highlight why prioritizing the critical process and profession as a central element in the broader HCM strategy is vital to enabling organizational agility and elevating the profession from its simple processor stigma to a strategic advisor and center of expertise (COE). So close…yet still so far Payroll has come a long way from its stone tablet and paper journal roots. Tabulating machines must have seemed like the future in the late 1950s to the few organizations with access to them. […]

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Case Study Vignette: Harri – Helping a Private Equity Fund Protect and Grow the Value of Its Restaurant Investments

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Private equity can be a tough business. So is the restaurant industry. Imagine combining the two. A private equity firm first and foremost must have wealth. And it must be adept at conserving and building that wealth. Those are the main criteria for success. As for running a restaurant, the margins can be thin. This is why, for any restaurant, among the most time-consuming activities (and greatest operational costs) are those associated with employing people effectively and compliantly. Scheduling is a big one here. Putting together employees’ hours is another. With non-exempt staff’s fluctuating hours and toggling between workweeks considered part-time and full-time under the law, benefits administration can be a big challenge, too. At a restaurant, these operational costs have a way of easily […]

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Anatomy of a Decision: Harri’s Consultative, Collaborative Approach Equips Restaurants to Manage Growth and Support Employee Experience

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What You Need to Know Growth and expansion are priority goals for restaurant owners. With these goals come many questions about how to grow. How do I manage multiple locations? How do I communicate directly with employees? How do I streamline employee onboarding? How do I remain compliant with labor regulations in each state? How do I make it easy for employees to see schedules, trade shifts, and communicate with managers? Finding efficiencies and creating repeatable processes for performance management contribute to answering all of these questions and to driving a restaurant business toward future growth. 3Sixty Insights’ discussions with users of Harri show that the vendor and its HCM software suite help keep restaurants running smoothly and consistently from one location to hundreds and […]

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Research Note: Experienced People Leader Chooses Ceridian Dayforce for HR Transformation

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What You Need to Know Key to the long-term success of any business-to-business vendor are its advocates out in the field: professionals who insist on attesting to their positive experience working with any particular vendor and that vendor’s product. For providers of cloud software for human capital management, when these testimonials encompass the intertwinement of their technology with the aspirations of exemplary people leaders, the stories are especially powerful. Whenever HCM software transforms HR, lifting it out of the doldrums and frustrations of out-of-control operational HR and into a new place where people leaders have the administrative part of their charter tamped down and can indeed lead people, it’s a story that demands to be told. In the spirit of amplifying one such testimonial, this […]

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Immedis: Memoirs From the Outside Looking In

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“The days are long, but the years are short.” ― Gretchen Rubin, New York Times Best-Selling Author Many of us have heard some rendition of this saying. Plenty of us have thought the idea with no prompt whatsoever. The version above encapsulates the concept as good as any and is attributable to acclaimed author Gretchen Rubin, whose work I have not read. Surely her books must be profound. What else is profound? The trajectory of Immedis is. Sometimes, the people you meet when you’re in the thick of starting something new leave an impression that sticks with you. I stopped short of titling this blog post “A Love Letter to Immedis,” because it’s not quite this. Plus, it would be a little bit weird. But […]

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Case Study: Rutherford Investment Company Partners with isolved to Evolve from Operational to Strategic HR

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What You Need to Know We often discuss digitization as a way to facilitate operational HR—the nitty gritty fundamentals, the necessities, the boxes that need to be checked. The assumption inherent in these conversations is that greasing the path for these compliance-oriented tasks will free up time for strategic HR, reducing administrative tedium in favor of higher-level, people-oriented efforts. This journey to HCM maturity is a long series of steps, each at once meaningful and small. It is a path to success we’ve seen unfold time and time again with users of isolved. Put these small steps aside, however. Consider also that it’s so often the small things that define the employee experience, always a priority no matter where an organization is in its HCM […]

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Analyst Insight: Insperity Empowers People Leader at CoreRx to Demonstrate HR’s Strategic Value to the Organization

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Six years ago, Kevin Rierson became the very first HR person at CoreRx. In business for 11 years at the time, CoreRx, which now employs approximately 200 people (with some seasonal ebb and flow), is what’s known in the pharmaceutical industry as a contract manufacturing organization (CMO). This means it formulates drug delivery methods, such as tablets and capsules, and moves them through the manufacturing process to be cleared and approved by the FDA. Before Rierson joined CoreRx as the HR director, HR at the company fell under the authority of an “accidental HR person” — in the parlance of human capital management (HCM), someone with another, official role who also happened to be responsible for tactical, operational HR. It’s easy to imagine the result […]

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Insperity Blog – 5 ways a PEO can serve as a strategic partner for midsize businesses

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There are many misconceptions about professional employer organizations (PEOs). Often, one of them is that PEOs only deliver value for smaller businesses. But what about PEOs for midsize businesses with operational challenges? These business owners may ask: What value does a PEO bring to midsize businesses? How can a PEO serve as a strategic partner for growing businesses? How can midsize businesses benefit from PEOs? Once businesses reach the 50-employee threshold, expand into other states and municipalities or hire remote employees who reside elsewhere, they can be subject to more legal and regulatory complexities. Other challenges of growing organizations can also impede, such as business owners’ focus on serving customers and not having sufficient time to allocate toward HR responsibilities. Often, when a business scales up, HR […]

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3Sixty Insights Anatomy of a Decision

Anatomy of a Decision: Frontline Employee Experience Platform Harri Drives Operational and Financial Excellence for Jersey Mike’s Subs

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What You Need to Know At what point does a business pause to consider the costs of managing HR processes on paper and in digital spreadsheets? Where does the push come from to trigger an analysis of manual processes vs. automation? In many cases, manual processes work just fine and a ‘don’t fix it if it ain’t broke’ perspective leaves those processes neglected until a problem arises. Because something is working, however, doesn’t necessarily mean that it’s efficient. What if transitioning human capital management (HCM) processes from manual to automated can save a significant amount of time, money, and frustration for your business? HCM automation enables swift execution of scheduling and recruiting processes that currently consume large chunks of time for businesses. Automation alleviates complex […]

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Professional Employer Organizations: Getting From Operational to Strategic

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When it comes to HR, most small businesses reach a point of reckoning. They finally realize they can’t wing it anymore, whether that be with accidental HR people or inadequate technology — or, for the latter, none at all beyond email, perhaps a shared drive, and standard-issue spreadsheet software. (Believe us when we say, even well past the second decade of the 21st century, we still see it all in the interviews 3Sixty Insights conducts with users….) Reaching their senses, small businesses eventually seek structure for all the complexities and red tape associated with the management of the employment of people. This is when they may call up the services of a typical professional employer organization. Most of the time, these employers are stretched as […]

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3Sixty Insights Monthly Research Recap | June 2023

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Latest Research: Research Note: The Cloud Connectors – Asking the Right Questions and Getting From Here to There With a Sound Integration Strategy 3Sixty Insights spoke at length with subject matter experts at The Cloud Connectors. Contrary to what buyers may have been told, solution providers have far from solved the challenges innate to cloud-to-cloud integration. This Research Note explains why vendors of technology for HCM must carry out an integration strategy that lasts the full lifecycle of their software deployments. Research Note: The Professional Employer Organization: Operational Solution and Strategic Partner for HR Departments in the Midmarket Historically, professional employer organizations (PEOs) must combat the notion that they’re mostly just for small businesses looking to solve for tactical needs in HR. This research note […]

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Market Alert: UKG Disrupts competitive landscape in Global HCM with Acquisition of Immedis

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What Happened In early June 2023, UKG, provider of full-suite software for human capital management, announced its intent to acquire Immedis, provider of global payroll technology and services. Following the completion of the acquisition will come the availability of UKG OneView, an evolution of Immedis’ groundbreaking new software-as-a-service (SaaS) product for global payroll. Background Bereft of in-house capabilities to support global payroll, many vendors of full-suite software for HCM encounter limits to their aspirations to expand internationally. To combat this, some partner with global payroll point solutions. For a while, this was the case with UKG and Immedis, perhaps the most capable of the notable late-stage startups in global payroll. Immedis’ technology and services support global payroll in more than 20 languages across 160 countries. […]

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HCM Technology Report Guest Podcast: 3Sixty Insights’ Brent Skinner on the Realities of Single Suite Solutions

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 Brent Skinner, co-founder, director and principal analyst for HCM at 3Sixty Insights joins HCM Technology Report’s Mark Feffer . Not long ago, Brent kicked off a discussion on LinkedIn to consider the pros and cons of full-suite HCM technology versus single point solutions. Mark asks him to expand on that, and they will look at how employers can navigate the question, what it means for small businesses, and the dangers of trying to be all things to all people. On this edition of PeopleTech. You can listen to the entire podcast here: 3Sixty Insights’ Brent Skinner on the Realities of Single Suite Solutions

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Analyst Insight: City of Memphis Deploys UKG as Point Solution to Track Time and Attendance

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When navigating the bureaucracy of a public sector organization, there are no cookie-cutter scenarios. Alex Smith, former chief human resources officer for the City of Memphis, knew her organization was no different. As an appointee with the current Mayoral administration and with a limited timeline for making improvements, one of Alex’s goals during her tenure has been to empower the City’s HR organization with “modern 21st-century capabilities” and transition it to a paperless cloud-based solution to free up capacity within the organization. To bolster its existing, broad deployment of Oracle HCM Cloud, Smith needed sophisticated point-solution capabilities specifically in time and attendance (3Sixty Insights BWSCS2121 – “New CHRO Delivers Business Transformation to City of Memphis with Oracle HCM Cloud,” February 2021). What’s more, the City […]

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#HRTechChat with Pamela Stroko: Empowering Women in the Workplace

#HRTechChat with Pamela Stroko: Empowering Women in the Workplace

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In a recent episode of #HRTechChat, host Jennifer Dole and guest Pamela Stroko delved into the crucial topic of supporting women in the workplace and ensuring equitable promotions and opportunities. Pamela, an HCM practitioner and HR tech expert, provided valuable insights on the impact of HR technology in enabling women to access greater opportunities. Listen in as we will explore the key points discussed in the podcast episode and shed light on the importance of HR technology in empowering women in their careers. The Shift in Women’s Careers: Pamela highlighted the significant impact the pandemic had on women’s careers. Many women were forced to leave the workforce to fulfill caregiving responsibilities and support their families during challenging times. As a result, a staggering number of […]

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3Sixty Insights' #HRTechChat with Kim Slowik: The Power of Building Meaningful Relationships: Why Recruiters Are Irreplaceable

#HRTechChat with Kim Slowik: The Power of Building Meaningful Relationships: Why Recruiters Are Irreplaceable

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In today’s fast-paced world of technology and automation, it’s easy to assume that human interaction is becoming less relevant. However, when it comes to building meaningful relationships and effective hiring, technology will never fully replace the role of a recruiter. Kim Slowik, a seasoned talent acquisition professional, emphasizes the importance of genuine connections in her conversation with Jennifer Dole on the HR Tech Chat podcast. While technology offers valuable tools for filtering and finding candidates, it’s the human interaction that truly makes a difference. When recruiters take the time to engage with candidates on a personal level, asking meaningful questions and actively listening, they gain insights that go beyond a resume. By understanding a candidate’s aspirations, values, and career goals, recruiters can identify the perfect […]

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Case Study Vignette: isolved Helps Lift Vibrant Nonprofit Philadelphia FIGHT Out of the “Paper-Lithic Era” of HR

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There are several versions of the well-known HCM Maturity Model, a framework for understanding and pinpointing where HR departments are in their evolution and where they can eventually be, from purely operational to strategic. A helpful whitepaper walks readers through an easily accessible explanation of The Five Phases of HCM Maturity according to isolved—in order: Basic, Integrated, Automated, Developed, and Engaged. In commencing their journey through the phases of the HCM Maturity Model, HR departments first strive to become tight in workflow, introducing efficiency to the absolute essentials for employing people. When they ultimately become fully mature, they are proficient and effective in influencing the employee experience and employer brand. A lot happens in between. Meanwhile, so-called thought leaders in human capital management (HCM) like […]

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#HRTechChat: How Maji Tharpe is challenging the status quo

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March 8th marks International Women’s Day and a special opportunity for organizations to celebrate the contributions of their female employees. This is an especially important day to me because it is about empowering women in the workplace. So this year on International Women’s Day, let’s take some time to recognize our hardworking women and find new ways to challenge the status quo. Celebrating with me today is Maji Tharpe from University of Illinois’ Discovery Partners Institute, and she is doing everything she can to diversify the tech ecosystem in the state of Illinois by disrupting the internship model.  We met at the virtual HR Tech Conference, and instantly hit it off!  We both operate in the cross section of HR Tech, succession planning, upskilling and […]

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SHRM – Managers Can Help Employees Hone Critical Soft Skills

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A worker’s gossiping was creating problems among team members. Neither the first-time manager nor the group’s supervisor knew quite how to correct the behavior that was causing distrust among co-workers. April Metcalf, SHRM-SCP, was the company’s HR director at the time. She used role playing with the manager and supervisor to help them learn how to address the situation, prepared them for possible responses from the employee when they met with her, and reviewed how to help prevent a repeat of the behavior. “Role playing with the manager and supervisor helped them show more confidence and be prepared to discuss this [behavior] with the employee,” Metcalf says. “Going further, detailing potential situations with the employee helped her to see the discord that it was causing […]

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