Workforce Management

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Case Study: How MacLean-Fogg Used Quantum Workplace to Create a Thriving culture

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What You Need to Know For manufacturers, building a highly engaged and high-performing workforce is a business imperative. When both are strong, output, retention, and results follow. However, hearing from and gathering feedback from this kind of workforce can be difficult since emloyees are not at a desk with consistent access to email and the internet for a standard 8-hour workday. This can make it challenging to obtain honest, anonymous, high-quality feedback, which in turn makes it harder to tackle issues related to turnover, culture, and compliance. MacLean-Fogg, a family-owned precision manufacturing company with roughly 2,100 employees across multiple facilities, faced exactly this problem before partnering with Quantum Workplace. What followed was a vendor switch that triggered a wholesale transformation of the company’s approach to […]

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Market Alert: Phenom Acquires Plum to Anchor a Full-Spectrum Assessment Stack

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What Happened On April 28, 2026, Phenom announced the acquisition of Plum, a provider of psychometric-based talent assessment. The deal, Phenom’s second in ten weeks and third in roughly four months, brings Plum’s proprietary Role Model™ technology into Phenom’s agentic platform, adding behavioral and durable-skills measurement to an already expanding assessment stack. The move follows the February 2026 acquisition of Be Applied, which introduced adaptive cognitive assessments, and the January 2026 acquisition of Included AI, which deepened workforce analytics and planning capabilities. Taken together, the three deals reflect a deliberate architectural strategy: Phenom is assembling a more unified candidate and employee assessment and validation capability rather than a set of discrete point solutions. Why Plum — and Why Now Psychometric science is not new. Industrial-organizational […]

Mitratech Article: Your 2026 Human Resource Compliance Checklist – What to Prioritize First

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Insights from the 2026 State of HR Compliance Report to help you prioritize what actually matters. We all know the saying: if everything is a priority, nothing is. And right now, that tension is very real for HR team leaders who are balancing talent goals with rising expectations around process consistency and proof. Compliance work has expanded in ways that are easy to feel and hard to neatly quantify. New compliance requirements keep showing up. Enforcement patterns shift. Everyday decisions generate more questions that require proof, consistency, and documentation. In the 2026 State of HR Compliance Report, 75% of respondents said their compliance needs have changed, and more than half (54%) said those needs have increased over the past two years. Those shifts appear in […]

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Mitratech: State of HR Compliance 2026 Study

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The State of HR Compliance Report, developed through survey research and analysis conducted by 3Sixty Insights in collaboration with Mitratech, explores how organizations are navigating the increasing complexity of workforce governance, compliance operations, and AI oversight. The study examines several key areas impacting enterprise organizations, including fragmented systems and workflows, operational consistency, documentation and auditability requirements, workforce policy enforcement, and the growing importance of explainability and accountability within AI-assisted processes. The findings highlight how HR compliance is increasingly intersecting with legal, governance, risk, and enterprise operations as organizations work to operationalize compliance more effectively across distributed teams and evolving technology environments. Research and analysis for this initiative was supported by the 3Sixty Insights analyst team, including contributions from Dylan Teggart. Read the full study here: […]

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Workforce Management in the Age of Unknowns

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Most workforce management strategies are built for predictability. Maybe that’s the problem. In 2026, that thinking may now be a liability as the defining WFM challenges instead seem to be managing what dashboards can’t show you, AI workforce transformation is reshaping headcount decisions, data trust, and risk, as the modern workplace slowly becomes a human-AI hybrid—part judgment, part automation, part AI assistant. These changes will permanently alter the workforce, as a slow, sequenced cut moves through organizations from function to function, quarter by quarter, until organizations look fundamentally different from the way they did 10 years ago. So far, US job losses tied to AI have hit approximately 100,000 in the last 6–12 months, with companies like Amazon shedding 30,000 employees since October 2025, not […]

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Guest Podcast: HR Superstars – How to Create Manager Programs That Stick with Nicole Roberts

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Leadership training is one of the most common investments organizations make, but it is also one of the easiest to get wrong. Many companies track attendance, but few measure whether managers actually lead differently afterward. In this episode of HR Superstars, Karina Young sits down with 3Sixty Insights’ Nicole Roberts, to discuss how to design leadership development that managers actually use in their day-to-day work. They explore how HR leaders can identify the right problems before launching training, measure leadership effectiveness in real time, and help managers apply new skills immediately. Nicole also shares practical ways to strengthen leadership development, even with limited resources. Listen to the full podcast here: How to Create Manager Programs That Stick with Nicole Roberts

Infographic: Kansas City Royals + Dayforce – A Payroll Transformation Case Study

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This infographic examines how the Kansas City Royals navigated a complex payroll transformation with Dayforce amid seasonal workforce fluctuations, unionization, and multi-state compliance demands. Rather than simply migrating systems, the organization rebuilt payroll and HR workflows from the ground up, resulting in a smooth go-live and measurable operational gains. The case highlights how the right technology strategy can reduce administrative burden, improve compliance visibility, and elevate payroll leadership into a more strategic business role.

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Analyst Insight: Building Cultures of Trust in the Age of AI

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There’s a significant connection between attracting and retaining top talent and compliance. The Great Place to Work’s trust model emphasizes that employees experience a “great workplace” when they trust leadership, feel pride in their work, and experience camaraderie with colleagues. Leave, pay accuracy, and policy consistency are crucial at the crossroads of trust, fairness, and respect. When issues such as missed payments, unclear rules, or poor communication arise, employees don’t view them as simple compliance errors. Instead, they perceive them as a breach of trust, leading top talent to leave quietly. Based on these practices, it can be assumed that people choose to stay with or join companies that do things well, and employees gravitate towards companies that pay attention. At the end of the […]

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Analyst Insight: Takeaways From Our State of HR Compliance Survey with Mitratech

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Across a recent 3Sixty Insights survey of 500 respondents, sentiment about HR and organizational health looked strong on the surface. While 75% of respondents—with 2 in 5 (38%) employed in HR—said they were satisfied with HR’s performance and their company’s ability to stay on top of compliance, beneath the surface, there’s a growing disconnect between how prepared organizations feel and the true complexity of today’s compliance landscape. Although most respondents were satisfied with their ability to manage HR compliance, 1 in 4 were not, and 71% reported that their compliance needs had increased over the past 2 years. Continue Reading:

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Benchmark Report: State of HR Compliance 2026 – Benchmark Findings on Confidence, Complexity, and the AI Effect

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EXECUTIVE SUMMARY Across a survey of 500 U.S. professionals involved in HR and HR-related decision-making, organizations report strong confidence in their ability to manage HR compliance. Nearly three-quarters of respondents say they’re satisfied with how well their organization stays on top of compliance requirements, and overall sentiment regarding HR performance and organizational health remains positive. Still, this confidence masks a growing tension. Over the past two years, more than half of respondents (71%) say their HR compliance needs have increased, and nearly one in four report that keeping up with compliance has become harder. This disconnect between perceived readiness and rising complexity reflects a familiar risk management challenge. Organizations are effectively managing the compliance issues they can see, while new risks emerge in less visible […]

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The Hamster Wheel of Reorganization: Why Solution Providers Are Struggling to Win

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In today’s software and technology landscape, one question continues to surface in our conversations with vendors and service providers: who is truly winning? Historically, this was a relatively straightforward question to answer. There were always clear market leaders, organizations that consistently differentiated themselves through sharp strategy, compelling messaging, and disciplined execution. Over the past 12 to 24 months, however, that answer has become increasingly difficult. Outside of a handful of pure-play AI organizations, infrastructure leaders and a small handful of solution providers, the market is no longer defined by clear breakout winners. Instead, many providers appear to be locked in a competitive stalemate, winning their share of business but failing to establish sustained momentum. At 3Sixty Insights, we believe one of the most significant contributors […]

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The Growing Gap Between Vendor Messaging and Organizational Reality

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At 3Sixty Insights, we have a dedicated practice focused on HR, Benefits, and Payroll. Over the past several years, we have seen a clear shift in how organizations in this space position themselves in the market. The messaging has evolved beyond helping companies become more effective and efficient, expanding into themes centered on improving employee experience and building stronger workplace cultures. Conceptually, this evolution makes sense. There is no shortage of research supporting the idea that engaged and satisfied employees are more productive and contribute more meaningfully to organizational success. It is a logical progression in messaging, and one that resonates with buyers. However, over time, I have found myself increasingly questioning whether some of these organizations are truly operating in alignment with what they […]

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PrismHR Live 2026 | June 14 – 16th, 2026

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3Sixty Insights is heading to PrismHR LIVE. This year, our own Dylan Teggart will be on site, engaging with industry stakeholders, exploring evolving workforce management dynamics, and bringing back insights that matter to our clients and partners. PrismHR LIVE continues to serve as a central forum for innovation across payroll, benefits administration, compliance, and HR technology. As organizations navigate increasing complexity in workforce management, events like this provide a valuable opportunity to step outside day-to-day operations and focus on strategy, peer exchange, and forward-looking solutions. If you are planning to attend, we encourage you to connect with Dylan during the event. It is an opportunity to exchange perspectives, discuss current challenges, and explore how organizations are adapting to a rapidly evolving landscape. For those who […]

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Analyst Insight: Workforce Management in the Age of Unknown

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For decades, workforce management (WFM) meant controlling known variables like labor costs, scheduling, and compliance thresholds. That framing is now a liability. The defining WFM challenge of 2026 isn’t managing what you know—it’s preparing for what you don’t. As AI reshapes headcount decisions, data trust erodes, and the risks most organizations haven’t yet modeled turn out to be the ones that matter most. The Next Wave of Layoffs Won’t Look Like the Last One If you’re expecting alarm bells signaling massive AI-related layoffs, they’re likely not coming. What’s more likely are slow, sequenced cuts that move quietly from function to function quarter after quarter, gradually reshaping the workforce. It’s the boiling frog dynamic applied to organizational structure: by the time the temperature feels dangerous, the […]

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Market Alert: Salary.com Launches Max Model

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What It Is Early this week, Salary.com announced its new Max model, an AI layer for compensation workflows. Max is the latest addition to the CompAnalyst AI Suite and represents the company’s most significant product evolution since its founding in 1999. This announcement comes alongside a rebranded corporate identity. Max is based on Salary.com’s unique job classification system (what they call “job ontology”), which they created over 27 years ago. The model combines salary surveys, market data, job posting signals, and company software into a single smart system. It can perform tasks such as automatic analysis before and after planning, identify risks of job compression, and create reports for HR and managers. The company claims tasks that used to take half a day can now […]

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Analyst Insight: UKG Report on AI and the Frontline Workforce

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I really liked this recent report from UKG, More Perspectives from the Frontline Workforce, which echoed topics CEO Jenn Morgan raised during UKG’s Analyst Day, where she didn’t shy away from the stark challenges facing the US economy and workforce today. UKG’s report surveyed 8,200 frontline employees across 10 countries, covering topics including AI, workplace challenges, and job satisfaction. The report recognized that the needs of frontline workers often differ from those of office-based workers. It’s a valuable reminder that employee experience conversations can skew too heavily toward desk-based work, even though frontline roles make up a substantial share of the global labor force and underpin most essential services. The data on structural burnout presents a familiar yet increasingly urgent issue. In 2024, about 75% […]

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Case Study: Turning Time & Attendance into a Strategic Asset

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What You Need to Know Mergers and acquisitions are a powerful growth strategy, particularly from a workforce perspective. Acquiring an established business allows a parent company to inherit an experienced workforce in a new territory rather than building one from scratch. Yet acquisitions also introduce significant complexity. Policies differ. Pay structures vary. Benefits and scheduling practices may conflict. Long-tenured employees who have earned preferred schedules or enhanced vacation accruals can suddenly feel penalized for circumstances outside their control, putting retention and morale at risk during a critical transition period. Many organizations approach this challenge by rapidly standardizing policies across locations. While consistency can support fairness and compliance, moving too quickly can erode trust and disrupt the employee experience. The organization featured in this case study […]

Infographic: Behavioral Signals in Hiring – How Fama Helps Identify Misconduct Before Day One

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This infographic outlines the rising risk of workplace misconduct and the growing limitations of traditional hiring methods in identifying it. With misconduct rates increasing year over year and even small incidents driving significant impacts on productivity, retention, and culture, organizations need more proactive approaches. Fama addresses this gap through AI-driven social media screening that analyzes behavioral signals from candidates’ digital footprints, enabling early detection of potential risks. As digital natives make up an increasing share of the workforce, online behavior becomes a critical input in hiring decisions. The approach is reinforced by strong ethical and compliance safeguards, positioning a combined model of AI insights and human judgment as essential for improving hiring accuracy and protecting organizational integrity.  

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How Social Media and Behavioral Insights Are Helping Employers Detect Misconduct Before Day One

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All business leaders have been there: a candidate looks great on paper, so you invest in hiring them, but once on board, they fail to meet expectations. 50% of today’s workers are digital natives, and with this number expected to increase to 75% over the next five years, most organizations still rely on outdated screening methods—résumés, interviews, and post-offer background checks—that are ill-equipped to capture behavioral red flags that often appear online but not on paper. From disclosing company information to violating safety protocols to harassing others, new hires with less visible issues, such as intolerance, tardiness, or substance abuse problems, can misalign with company policies or culture, jeopardizing your team’s productivity or your brand image. In-person interviews can fall short when you need to […]

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Case Study: The Kansas City Royals’ Case for Dayforce’s Single HCM Platform

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Professional sports organizations face workforce complexities that few other industries encounter. The Kansas City Royals are no exception, managing a highly dynamic workforce that includes full-time and seasonal staff who train, travel, and compete in different locations and jurisdictions. To address these operational and compliance challenges, the Royals modernized their human capital management environment by implementing the Dayforce single HCM platform. In 2024, 3Sixty Insights captured the vendor selection and implementation process of the Royals’ new application. Now, in March 2026, 3Sixty Insights connected with Senior Director of Payroll Operations for the Kansas City Royals, Jodi L. Parsons, CPP, to ask: how has Dayforce performed in real-time reporting, with more data, and at an affordable cost? Parsons, who oversaw the organization’s transition to Dayforce, continues […]