Leadership Team

Nicholas W.J. Biron – Founder & CEO

Nick has more than 20 years of experience in high tech, including 23 years of corporate sales and organizational growth experience in the enterprise software, high tech and technology research industries.

Over the past 16 years, he has specialized in building and managing a variety of organizations & territories in the enterprise research industry. As a team leader with Boston’s Aberdeen Group, Nick was responsible for the initial launch of new and emerging enterprise technology research practice areas, such as Wireless & Mobility, Network & Application Performance Management, and Unified Communications. This role was dedicated to building out and maintaining these new areas along with creating the initial research and account planning. As Co-Founder of Boston’s Blue Hill Research, Nick was responsible for the initial business plan, launch, and continuous growth overseeing Sales, Marketing, and Operations. Later, Nick served as the US North East & United Kingdom business lead overseeing account and research strategies for the territory for Marlborough’s Mercator Advisory Group.

After spending the past 23 years strategizing with businesses of all shapes and sizes, Nick noticed a pattern of challenges within the software buying cycle, both on the buyer and seller side and founded 3Sixty Insights with a goal of helping organizations make better and more efficient decisions.

LinkedIn: https://www.linkedin.com/in/nbiron

Twitter: https://twitter.com/nbiron


Pete A. Tiliakos – Chief Research Officer

Pete leverages unique market expertise from over 30 years in HR and payroll technology, services, and transformation. His experience includes roles in Fortune 100 payroll leadership, HRO pre-sales and solution design, ‘Big-4’ consulting, and Director of HR Technology and Services Research for leading analyst firms.

Pete is globally recognized for his extensive knowledge, coverage, research, and advisory in the payroll and employer of record services and HR technology marketplace. His research and perspectives are widely leveraged by both practitioners and providers as he is a regular contributor to industry publications, associations, and events and the co-creator and co-host of the HR and Payroll 2.0 podcast.

Pete holds an MBA, and B.S. in Business Administration and HR Management, and is a veteran of the United States Marine Corps.

LinkedIn: https://www.linkedin.com/in/petetiliakos/

Twitter: https://twitter.com/PeteTiliakos


Steve Goldberg – Distinguished Advisor

Steve’s 30-plus-year career on all sides of HR process and technology includes HR exec roles on three continents, serving as HCM product strategy leader and spokesperson at PeopleSoft, and co-founding boutique Recruiting Tech and Change Management firms. Steve’s uniquely diverse perspectives have been leveraged by both HCM solution vendors and corporate HR teams and, in practice leader roles at Bersin and Ventana Research.

He holds an MBA in HR, is widely published and is a featured speaker around the globe. He’s been recognized multiple times as a Top 100 HRTech Influencer.

LinkedIn: https://www.linkedin.com/in/sbgoldberg/

Twitter: https://twitter.com/SBGHRTech


Jennifer Dole – Director & Principal Analyst

Jennifer Dole is a leading analyst, consultant, and speaker in the area of internal talent mobility and career pathing technology – focused on improving the experience of how we develop, engage and leverage our workforce at scale.

She partners closely with leading technology vendors, innovative startups, and investment firms on growth, positioning, adoption, and product strategy. She is best known for her work in building trust, connection, and community with thousands of global talent management leaders on adopting digital talent strategies and initiatives. These leaders achieve success by reducing cost, impacting DEIB, improving process efficiencies, and many other outcomes contributing to strong organizational performance.

She has more than 20 years of experience in the talent management industry at various Fortune 500 companies and HR technology vendors, holding consultant or executive level roles. Jennifer has a Master’s degree in Human Resources from Lesley University, a Bachelor’s degree in Business Administration from Westfield State College, and holds several professional certifications. She is also on the Board of Advisors for the Institute for Women’s Leadership at Nichols College.

Jen lives outside Boston with her husband, three daughters, and two cats.

LinkedIn: https://www.linkedin.com/in/jennifer-dole-987298/

Twitter: https://twitter.com/valuedole


Craig Himmelberger – Director & Principal Analyst

A product and strategy leader at top global ERP providers, Craig Himmelberger brings depth and international perspective to Finance, Treasury, Quote-to-Cash, and Source-to-Pay system designs and implementation strategies. Excelling in both application and technical domain areas, Craig is an accomplished analyst, advisory board member, and customer advocate.

Craig has played a foundational role in successive waves of ERP and Finance innovation. He understands the importance of achieving actionable insight from technology investments, as well as maintaining an accountant’s eye on costs, positive ROI, and measurable benefits. He was a pioneer in user-prioritized design and development initiatives at McCormack & Dodge/Dun & Bradstreet Software, PeopleSoft, SAP, and Oracle, among others, to ensure that customer/user business priorities can be always reflected in how technology is designed and applied.

Prior to joining 3Sixty Insights, Craig was the foundational designer for the ERP, Finance, and GRC research practices at SAPinsider, building on his decades of experience within the SAP ecosystem to define and organize how the voice of the customer is reflected and amplified. He came to that role from a board-level advisory position at Trovata, the first widely-available, standardized software technology to leverage available bank API’s to escape the failure of batch-oriented ERP approaches based on yesterday’s bank statements to access, organize, and build real-time insight from transactional finance data using natural language processing and AI-driven Business Intelligence.
Craig’s ERP application vendor credentials speak for themselves. Most recently at Oracle, where he won the 2018 Oracle Fintech Design Jam by consensus of all participating teams, Craig was a leader in the move to bring professional product management, and user-prioritized design principles, to Oracle’s ERP Cloud suite of applications. Prior to Oracle, Craig spent over a decade in SAP’s solution and industry product areas, leading Finance, ERP, and Treasury teams to firmly establish SAP as the clear leader among top international organizations for addressing key strategic business challenges.

While not engaged in dialogue related to global ERP, Finance, Treasury, and other application areas, Craig devotes time as a volunteer in Coalition for a Better Acre (CBA)’s “Youth Educational Success” after-school program, focused on tech education for the leaders of tomorrow. He holds a Bachelor of Science Degree in Finance, With Distinction, from Babson College.

LinkedIn: https://www.linkedin.com/in/craig-himmelberger/