Nicholas W.J. Biron – Chief Executive and Research Officer
With over 25 years of experience in high tech and enterprise software, Nick has built a career focused on corporate sales, organizational growth, and market strategy across the technology research and enterprise software sectors.
For nearly two decades, he has specialized in launching and leading high-performing teams within the enterprise research space. At Aberdeen Group, he played a key role in establishing new research areas such as Wireless & Mobility, Network & Application Performance Management, and Unified Communications. As Co-Founder of Blue Hill Research, Nick led the firm’s launch and growth, overseeing Sales, Marketing, and Operations.
He later served as the business lead for the US Northeast and UK regions at Mercator Advisory Group, where he directed account strategy and research initiatives.
Leveraging his broad industry insight, Nick founded 3Sixty Insights to improve the software buying experience and help organizations make more informed, efficient decisions. At 3Sixty, he steers research direction, focusing on sales and marketing enablement, business efficiency, and human capital management.
Explore Research from Nicholas: https://3sixtyinsights.com/author/nbiron/
LinkedIn: https://www.linkedin.com/in/nbiron
Dylan Teggart – Director and Principal Analyst
Dylan Teggart is a Director and Principal Analyst at 3Sixty Insights, where he is the primary analyst covering HR technology, workforce management, and the future of work. He produces research that helps HR leaders cut through the hype and focus on measurable outcomes, enabling them to make informed, practical decisions and investments.
Dylan’s research sits at the intersection of labor market trends, HR tech adoption, socioeconomics, and organizational performance. He also examines how organizations can balance a strong employee experience with positive business outcomes. This focus spans the end-to-end employee and WFM experience, including hiring, onboarding, skills, management, payroll, and more.
A cornerstone of Dylan’s practice is the depth of knowledge he gains through conversations and interviews with end-user organizations, solution providers, and industry thought leaders. Combined with rigorous data analysis, this has produced a research agenda centered on six areas shaping the workforce today: employer-favored job market dynamics, AI’s impact on HR and payroll operations, HR modernization, declining employee engagement, shifting talent acquisition, and compliance complexity.
At 3Sixty Insights, Dylan has produced numerous benchmark reports, case studies, and thought leadership content and serves as a primary host of the HRTechChat podcast. He has also appeared as a guest on Up Next @ Work and PeopleTech. Prior to joining 3Sixty Insights, he held positions at UKG and Dayforce. Dylan is an alumnus of New York University.
Explore Research from Dylan: https://3sixtyinsights.com/author/dteggart/
LinkedIn: https://www.linkedin.com/in/dylan-teggart/
Kyle James – Principal Analyst
Kyle is a seasoned technology problem solver and product management leader with over two decades of experience. He has founded two successful startups, nuCloud and .eduGuru, both of which exited, and was among the earliest team members at HubSpot (NASDAQ:HUBS) and OneScreen.ai. Throughout his career, Kyle has been instrumental in building and scaling innovative solutions across various industries, driving both product and business growth. His contributions have helped organizations navigate complex challenges, launching products that resonate with users and generate meaningful value.
While he’s a self-professed tech geek, Kyle’s true passion lies in helping people solve problems through technology. His approach is grounded in a belief that there’s always a better way to do things, and he thrives on challenging the status quo. Whether leading product development or mentoring teams, Kyle is deeply focused on simplifying workflows and creating solutions that deliver measurable impact. His hands-on leadership style fosters collaboration, empowering teams to push boundaries and achieve successful outcomes.
Obsessed with knowledge and driven to share what he learns, Kyle enjoys troubleshooting, problem-solving, and improving processes to create lasting impact. His relentless curiosity and commitment to continuous learning ensure that he is always evolving, finding new ways to drive innovation and inspire those around him. He is dedicated to the idea that technology, when applied thoughtfully, can transform how we work and live.
Explore Research from Kyle: https://3sixtyinsights.com/author/kyle-james/
LinkedIn: https://www.linkedin.com/in/jameskm03/
Nicole Roberts – Principal Analyst
Nicole, HR Industry Analyst – Workforce Strategy & Innovation with 3Sixty Insights, is an experienced HR strategist, executive advisor, Founder and President of People Solutions Group, a consulting and training firm focused on aligning people practices with business goals. With over 20 years of experience across high-growth, PE-backed, and mission-driven organizations, Nicole brings a unique blend of practical HR leadership, strategic foresight, and human-centered insight to every engagement.
Nicole’s expertise spans strategic workforce planning, leadership development, change management, culture transformation, and talent advisory. She is especially skilled in helping organizations navigate complex transitions—including mergers, acquisitions, and rapid scaling—while maintaining a strong focus on culture and employee experience.
In addition to her consulting work, Nicole serves as a faculty member for the Human Capital Institute (HCI), where she facilitates certification programs on Strategic Workforce Planning, Strategic Talent Acquisition, Coaching for Performance, and the Strategic HR Business Partner. Her work empowers HR professionals and business leaders to elevate their impact and align talent strategies with organizational outcomes.
As a sought-after consultant, coach, and speaker, Nicole partners with founders, CEOs, and HR teams to build sustainable people strategies that drive performance. Her portfolio also includes HR technology advisory, executive coaching, and public speaking on resilience, leadership, and transformation.
A breast cancer survivor and advocate for trauma-informed leadership, Nicole leads with empathy and authenticity. Her mission is to help organizations create environments where people feel valued, seen, and supported—because when people thrive, businesses do too.
Explore Research from Nicole: https://3sixtyinsights.com/author/nicoleroberts/
LinkedIn: https://www.linkedin.com/in/nrobertshr/
Robert Mattson – Principal Analyst
Robert has worked in and with the HR technology and enterprise software communities for over 30 years as a marketing executive and consultant. He has spoken at numerous events on best practices and technology focusing on Talent Management. His career has been focused on GTM, messaging, and sales enablement. He has held senior marketing positions at ADP, Ceridian, SmashFly Technologies, Allaire, and Progress Software.
In 2018 he founded INTRIGUE, Inc., a consultancy based on the science of storytelling to help organizations drive clarity and differentiation by better communicating company, product, and customers stories. Since its founding, he has had the pleasure of working with leading companies in the HR space including HealthEquity, Marsh, Lockton, Plum, and Limeade among others.
In 2025 he released “The Salesperson’s Guide to Storytelling” based on his interactive workshops. He has also been published by such wide-ranging publications as the Java Developer’s Journal, The Compensation Handbook (4th Edition), and Concord Theatricals. Robert brings both technology and creative viewpoints to his analysis, research, and writing from a background as an actor, playwright, programmer, electrical engineer, photographer, filmmaker, and musician
LinkedIn: https://www.linkedin.com/in/mattsonr/
Mark Feffer – Contributing Analyst
Mark Feffer is the editor of WorkforceAI.News and the HCM Technology Report, and Contributing Analyst of 3Sixty Insights. Recognized as one of the most trusted journalists covering HR technology, he has written for Reworked, TechTarget, HR Magazine, SHRM, TLNT and TalentCulture. His podcast PeopleTech is downloaded by tens of thousands of listeners each month. Previously, he was executive editor of RecruitingDaily and Managing Editor of Dice.
Mark began his career as one of the first online editors for Dow Jones and The Wall Street Journal. He then worked with a variety of companies as a writer of feature articles, executive presentations and multimedia features. His clients included AT&T, Charles Schwab, Merrill Lynch, Bloomberg and Dow Jones.
He has a Master of Science in Journalism from Northwestern University and a Bachelor of Science in Broadcasting and Film from Boston University. His novel “September” was published in 2006.
Explore Research from Mark: https://3sixtyinsights.com/author/markfeffer/
LinkedIn: https://www.linkedin.com/in/markfeffer/
Geoff Webb – Contributing Analyst
Geoff Webb has over 25 years of experience in the tech industry working alongside marketing and product teams to help define strategy for businesses.
Webb often provides commentary on the intersections of technology, business, and society, and has written on a number of related topics for such journals and websites as: CNBC, USA Today, CIO Update, Healthcare IT News, The Tech Herald, Dark Reading, BankInfoSecurity.com, Wired, InfoSecurity magazine, HelpNetSecurity, and Forbes.
He is a member of the Forbes Technology Council and writes on the subject of how AI and technology will change global business practices, security, and the employee experience. He speaks regularly at technical and business conferences around the world.
LinkedIn: https://www.linkedin.com/in/geoff-webb/