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3Sixty Insights #HRTechChat with Doug Dennerline, CEO of Betterworks

“The annual performance review process is pretty broken,” says Doug Dennerline, CEO of Betterworks and our latest guest on the 3Sixty Insights #HRTechChat video podcast. “It was created seventy years ago for hierarchical organizations,” which means it’s mismatched to manager-employee dynamics at most organizations today, according to Doug. His credentials and past experience leading well-known vendors in our space are formidable and lent gravitas to our discussion. And I happen to agree with him wholeheartedly. Years ago, in a previous professional life, I wrote about “a coming mass extinction in human capital management.” A result of advances in technology spurring an evolution in attitudes around how best to get the most out of employees, chief among the coming casualties would be the conventional, traditional annual […]

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Research Note: Choose Your Own Adventure: Returning to the Workplace, Protecting the Employee Experience

The world of work continues to claw back from its initial, hasty reactions to the pandemic and settle into more deliberate, longer-term responses and practices. In doing so, organizations have endeavored to recover from the disruption and make sense of the aftermath. Through surveys and introspection, many have examined the impacts their actions have had on their people. Against this backdrop, 3Sixty Insights continues with a keen interest in learning how related attitudes and realities have shifted around the employee experience—its importance, its priority. (3Sixty Insights BWSRP2154 – “COVID-19, WFH, and the Long View: Can HCM Protect the Employee Experience?,” May 2021). For one, our view of the relationship between HR and the employee experience has sharpened. Informed by observation, as well as interviews with […]

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Case Study: Central Minnesotan Kensington Bank Reports Success in Implementing and Expanding isolved via Partnership with AssetHR

What You Need to Know Without modern technology for human capital management (HCM) and the advancements in automation it has to offer, HR is unnecessarily inefficient. This inefficiency can be especially pronounced at small organizations, where, typically, nothing at all aside from email, spreadsheets and paper is in place to manage it. It is this inefficiency that usually compels such organizations to seek relief. Here is where many potential pitfalls lurk. Choose the wrong solution, and the organization sets itself up for long-term difficulties in exchange for, possibly, short-term relief. Any organization that finds a trusted partner to help navigate the HCM vendor landscape and choose a capable solution and implement it in a capable way goes a long way in sparing itself future frustration […]

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Case Study: Colt Technology Services Continues to Accrue Efficiencies in Global Payroll with Longtime CloudPay Deployment

What You Need to Know Perhaps nothing defines the first two decades of the 21st century so much as globalization. Well before the COVID-19 pandemic accelerated these trends, we were already seeing unprecedented growth in the number of companies operating worldwide and finding that job markets and workforces were no longer limited by geographical barriers. There are now hundreds of thousands of multinational companies in business, and each one needs a way to pay its employees, wherever they are in the world. In the old days, this meant retaining local service providers in every region where even a single employee was based—the only way to ensure compliance with, for example, regional tax and year-end processing requirements. Aside from the obvious administrative challenges that naturally occur […]

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Case Study: Allianz Global Investors Deploys Ceridian Dayforce to Modernize the Necessities of Employing People

What You Need to Know For well over a decade, employers have been ripping out legacy deployments of software for human capital management in favor of superior, cloud-based solutions delivered via software-as-a-service (SaaS). Providing the impetus for their decision to leave these often on-premises solutions behind is, typically, some combination of factors: the desire to emancipate HCM from pernicious inefficiencies, the business rationale to lower IT-related labor expenditure and eliminate expensive yearly maintenance fees, and more. Modern technology for HCM tends to deliver automation that greatly alleviates the administrative burden associated with the last generation of software for HCM. It is unacceptable today to accept highly manual processes in payroll or anything immediately surrounding it—e.g., the human resource information system (HRIS, a.k.a. core HR), time […]

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Market Alert: Ceridian Poised to Deliver Much-Needed Efficiencies in HCM to the Canadian Federal Government

What Happened On Sept. 21, 2021, Ceridian announced that Canada’s federal government selected the vendor to deliver a pilot program to co-design and deploy intelligent solutions for HR and pay. The country of Ceridian’s origin has chosen Dayforce to replace an on-premises, Peoplesoft-based platform known as Phoenix, launched 10 years ago. Background The vendor continues to build on recent success (3Sixty Insights 3SIMA2153 – Ceridian Displays Future-of-Work Savvy with Acquisition of Artificial Intelligence Startup Ideal, May 2021). Ceridian’s technology for human capital management, Dayforce, is a software-as-a-service platform in the cloud. Since acquiring Dayforce a decade ago, Ceridian has worked assiduously and methodically to build the solution into a first-class full software suite for HCM. From the start, part-and-parcel to Dayforce’s design and the vendor’s […]

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Case Study: Core-Mark International Empowers Its People with Centralized HR Operations Powered by UKG

Organizations employing thousands in staff and spanning thousands of miles in geographic footprint face a dilemma in human capital management. There is no way, really, for a centralized HR function to enjoy absolute, full command and control of every people-related nuance and idiosyncrasy at play at such a company’s many locations, let alone oversee everything from afar, back at headquarters. This should never be the goal anyway. Hardworking staff closest to the action always are in the best position to understand the day-to-day. This report explores an example. A large, dispersed company, Core-Mark International has long operated competitively as a decentralized organization. Even so, Core-Mark wanted greater centralization of HCM—not to exercise unnecessary control over the company’s many locations in North America (which were doing […]

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