Playground Rules for the World of Work

My colleague, Jennifer Dole, got me started this week with an extremely thoughtful piece on one of my lightning rod favorite topics—youth sports. (If you haven’t read Bob Bigelow’s book, Just Let the Kids Play, you really should). Because Jennifer and I are business and software research nerds, things immediately veered into dimensions of relevance to the Future of Work, and we had quite a bit of fun in the comments. The part that’s stuck with me today is how naturally and effectively kids organize themselves to optimize their play. If you are, like me, “of a certain age”, (and didn’t grow up burdened by uniforms, playing between the lines, being whistled at by referees, and hectored by over-zealous parents), you know how it works: […]

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For Insight Into Why a Company Might Be Failing, Look Beyond the Numbers

It never ceases to amaze me that when a business begins to fail, its leaders inevitably turn to the numbers. Don’t get me wrong: Numbers are certainly important. But focus too much on them, and you’ll be doomed to follow in the footsteps of the likes of Sears and other giants of yesteryear. It’s no secret that the recent pandemic and its lingering economic impacts have left their collective imprints on people and businesses far and wide. Unfortunately, the repercussions for some businesses have been incredibly detrimental, and many are grappling with a suddenly uncertain future. Now that the pandemic’s upheaval has stabilized, one would think these businesses should see a financial turnaround, and yet they continue to struggle. If it’s not the global pandemic, then […]

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Is the Great Resignation to Blame for Corporate Shortcomings, We Think Not | Lessons Learned by JetBlue Failures

How many times have we heard that the Great Resignation is to blame for corporate shortcomings these days? Companies of all sizes, from small businesses to major multinational organizations, are struggling to keep up with demand. When they fall short, what’s behind that failure? Well, if simply repeating something makes it true, then the cause is a lack of employees. Certainly, staffing shortages can and will cause business to slow, but that shouldn’t lead to the large-scale disfunction we’re seeing in businesses today. The Great Resignation has simply become the scapegoat du jour—after all, it’s human nature to seek external sources on which to pin our failings. More often than not, though, we must look internally to find the true cause. Leaders of struggling businesses […]

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Rebel HR Guest Podcast: Leadership Training that Works with Tom Tonkin

Tom is an executive in Professional Services and the Software Sales area with over 25 years of business and technology experience. He is currently serving as Senior Principal, Change Management and Transformation, Thought Leadership and Advisory Services.  Tom was the CEO and Co-Founder of the Sales Conservatory, which helped sales leaders increase revenue through sales enablement, efficient, and effective sales processes. Tom spent a major part of his career at Oracle Corporation, 19 years to be exact.  He was the Senior Director of the Sales Performance Group in Oracle’s Global Sales Academy. He has also served in various leadership roles at Oracle in both Sales and Consulting, across midsize and enterprise customers, in North America and globally. Tom’s industry background includes Healthcare, Insurance, and Telecommunications, […]

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3Sixty Insights Research Preview

Research Preview: Payroll, HCM, and Complexity: What Are the Big Concerns in Managing Remote, Global, or Otherwise Complex Workforces?

For 2022, 3Sixty Insights is exploring four main themes in human capital management (3Sixty Insights 3SIAG2214 – The 3Sixty Insights Human Capital Management Themes for 2022, January 2022). The following preview looks at the second of these, the title of this report. Background Throw the aftermath of a global pandemic on top of the already tall heap of concerns, and the complexities impacting payroll and human capital management for large enterprises have only grown over the past several years. Even just the payroll piece of the equation has always been fraught with challenges. Work from anywhere has become work from home, for example, further exacerbating the intricacies the typical global or exceptionally complex enterprise faces in paying employees, in a long-tail footprint of far-flung locations […]

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Whole Brain HCM: Knocking Down Software Silos and Solving for Industries

Before discussing human capital management, let’s discuss the C-suite. There’s a domain of the C-suite fixated on orderliness, efficiencies, productivity, and mathematical measurement, and there’s a domain galvanized by people, creativity, inspiration, and emotionality. The first is the C-suite’s left brain, and the other is its right brain. For organizational success, the economics of our day demand all these preoccupations. Someone on the spectrum of autism may bring much indispensable, focused, unique value to a mission-critical project, yes. An artist may also. But an organization’s leadership singularly focused in just one of these or other ways falters. The C-suite that concentrates an inordinate portion of its energy in the proclivities of the left brain or the right will fail to function as a brain should—as […]

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