Nicholas Biron from 3Sixty Insights delves into the transformative impact of cloud technology on the buying process and revenue models. He highlights key strategies for vendors to enhance customer retention and maximize profitability in a fast-paced cloud environment.
Nicholas Biron of 3Sixty Insights delves into the critical role of end users and practitioners in today’s research ecosystem, marking the second installment of our enlightening series on working with analysts. This concise exploration not only demystifies the decision-making processes but also emphasizes the unique, unbiased perspectives that research firms provide to foster informed, strategic choices in technology and career advancement. Dive into this essential guide to understand how leveraging expert insights can significantly enhance your professional trajectory and operational success.
We are thrilled to introduce Angela Wagner in our final video of the 3 part series, a seasoned professional whose remarkable insights and experience in workforce management logistics, particularly with multi-location operations, have set a new standard in the industry. Angela’s candid discussions, notably with Dylan Teggart and Nick Biron, have revealed not only the challenges but also the innovative strategies required to navigate the complexities of employee management across various regions. Her extensive background, highlighted during her impactful tenure at companies like Starbucks and Hilton, demonstrates her deep understanding of the operational intricacies faced by large organizations. Her ability to articulate these challenges and propose practical solutions makes her a vital voice in the ongoing dialogue about the future of workforce management. As we […]
Recent Research: Market Alert: Talespin Deal Positions Cornerstone OnDemand for New Class of Competitors Cornerstone OnDemand’s acquisition of software provider Talespin marks a notable step toward realizing the company’s goal of offering an immersive, end-to-end learning platform. Agility Assessment: Your global payroll transformation starting point Looking to enhance your global payroll operations? Payslip’s free Agility Assessment tool, developed in collaboration with expert analyst Pete Tiliakos from 3Sixty Insights, guides you through the process. Identify process gaps, achieve quick wins, and establish a baseline plan for transformation. Take the first step towards agile payroll operations today! #GlobalPayroll #AgilityAssessment #PayrollTransformation Recent Articles: Council Guest Post: The Alight Spinoff of Payroll and HCM Professional Services Recently, Alight announced its agreement to sell its payroll and professional services business […]
On this special marketplace news update, Pete and Julie take a break to opine on a long list of HR and payroll technology marketplace news and updates shaping recent headlines! They dive into analyst events and innovation updates, product announcements, acquisitions, divestitures, and other newsworthy events, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, UKG, Alight Solutions, Deel, Cornerstone, and more! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos as always, I’m joined by the legendary Julie Fernandez. Welcome, […]
We are thrilled to introduce Angela Wagner in part 2 of the 3 video series, a seasoned professional whose remarkable insights and experience in workforce management logistics, particularly with multi-location operations, have set a new standard in the industry. Angela’s candid discussions, notably with Dylan Teggart and Nick Biron, have revealed not only the challenges but also the innovative strategies required to navigate the complexities of employee management across various regions. Her extensive background, highlighted during her impactful tenure at companies like Starbucks and Hilton, demonstrates her deep understanding of the operational intricacies faced by large organizations. Her ability to articulate these challenges and propose practical solutions makes her a vital voice in the ongoing dialogue about the future of workforce management. As we explore […]
Nick Biron of 3Sixty Insights delves into the evolving dynamics of engaging with analysts and influencers from both vendor and end-user perspectives. He highlights the significant shift over the years in how vendors manage analyst relations, emphasizing the necessity of maintaining updated, regular communications to enhance visibility and influence in the market. Biron also advises on the best practices for meaningful interactions, stressing personalized updates over generic briefings to foster effective partnerships and gain actionable insights.
We are thrilled to introduce Angela Wagner in part 1 of a 3 video series, a seasoned professional whose remarkable insights and experience in workforce management logistics, particularly with multi-location operations, have set a new standard in the industry. Angela’s candid discussions, notably with Dylan Teggart and Nick Biron, have revealed not only the challenges but also the innovative strategies required to navigate the complexities of employee management across various regions. Her extensive background, highlighted during her impactful tenure at companies like Starbucks and Hilton, demonstrates her deep understanding of the operational intricacies faced by large organizations. Her ability to articulate these challenges and propose practical solutions makes her a vital voice in the ongoing dialogue about the future of workforce management. As we explore […]
Nicholas Biron from 3Sixty Insights explores the transformative role of Artificial Intelligence in the buying journey, likening its impact to the revolutionary changes brought about by Google. He discusses how AI, like ChatGPT, empowers consumers to conduct extensive research on vendors and products before initiating contact, shifting the traditional dynamics of the buying process. Biron emphasizes the imperative for vendors to proactively control their narrative and engage potential clients through diverse, informative content to influence decisions effectively and maintain relevance in the digital age.
Understanding customer behavior and crafting effective marketing strategies are paramount. Nicholas Biron of 3Sixty Insights sheds light on an intriguing phenomenon he terms “boomerang customers” — those who vacillate between opting for in-house solutions and seeking external expertise, often returning to purchase after initial reluctance. Biron explores strategies for nurturing these potential clients, emphasizing the need for patience and a refined approach to marketing that focuses more on education and value than mere product promotion.
The sales and marketing technology industry has exploded with software, apps and consultants with one overarching goal: equipping sales teams for success. Yet with so many tools and education on their uses available, why do some sales reps crush their numbers, while others continue to struggle or fail? Shouldn’t the plethora of solutions and guidance on their applications ensure that leadership is equipped to help every rep meet their goals? Another burning question for organizations: from prospecting to closing, why do sales pipelines in most customer relationship management tools (CRMs) differ from true outcomes? Concrete vs. Abstract In reality, there are two sides to sales: the concrete and the abstract. 3Sixty Insights has explored the theme of two hemispheres of business and how successful enterprises […]
Led by industry experts like Pete Tiliakos – this webinar promises invaluable insights and actionable strategies to optimize your remote work approach, pushing you to thrive now, and in the future. As the conversation on where people work stabilizes, it’s time for companies to focus now on how their people work, and what they’re doing to get this right. We’re thrilled to be sharing freshly released data and insights that explore how organizations are managing remote working realities and where gaps still lie in aligning staff expectations with business and hiring needs. Continue Reading: Remote Resilience: Redefining Global Talent Dynamics for HR
Pete and Julie welcome Ciaran Strachan, Managing Director & CEO, for the Australian Workforce Compliance Counsel, to talk about the AWCC, its origin, work, and mission to establish payroll as a profession and bring its leaders the C-suite! Ciaran shares his path and career in payroll before unpacking the bold mission of the AWCC. The member-owned association is the first of its kind, built “by and for payroll” and working closely with the Australian government to establish payroll as a profession, re-orient its professionals as ‘regulated operational labor law experts’, set degreed education standards in line with CPA’s and lawyers, and establish the Chief Payroll Officer role! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: […]
Upcoming Events Webinar: An Insider’s Guide To The Realities of Managing Modern Payroll Platforms | April 10th, 2024 @ 12pm EST Join Principal Analyst Pete A. Tiliakos and payroll software expert Alex Maidy on Wednesday, April 10th @ 12:00p (EST) as they discuss the benefits, challenges, and realities of managing a cloud payroll alone. Event: HR Solutions Strategic Alliances Summit Masterclass | May 7th, 2024 @ 1pm PDT Elevate your HR game! Dive into the Strategic Alliances Summit and unlock the secrets to success in the rapidly evolving business landscape through insightful sessions on collaboration, innovation, challenges in forming and maintaining alliances, and effective alliance management strategies. Steve Goldberg will be breaking down the 2024 landscape with a focus on the tension between market consolidation […]
In the latest installment of our video series, Nicholas Biron from 3Sixty Insights delves into the enduring debate of whether organizations should build or buy when it comes to new technologies. Highlighting insights from extensive research, Biron navigates the complex decision-making process that companies face, revealing that despite the allure of custom-built solutions, opting for off-the-shelf products often proves more advantageous. Through an examination of industry trends and the pitfalls of the ‘build versus buy’ dilemma, he underscores the significant investments of time, resources, and effort that go into developing bespoke solutions – challenges that many underestimate.
In this installment of a series by Nicholas Biron from 3Sixty Insights, the focus shifts towards guiding vendors and salespeople on enhancing the buying process for business executives. Biron advocates for a slower, more deliberate sales approach in the cloud era, emphasizing the importance of sales teams acting as partners to educate clients on involving IT early and building strong business cases. He shares a cautionary tale about an HR director’s stalled project due to late IT consultation, illustrating the need for comprehensive stakeholder involvement from the outset. This approach, Biron argues, not only facilitates smoother buying processes but also improves sales outcomes.
Over the past decade, the buzz surrounding artificial intelligence (AI) has become a cacophony, particularly within the realm of Human Resources (HR) technology. Vendors clamber to integrate AI capabilities into their offerings, while organizations eagerly seek the latest AI-enabled solutions to stay ahead of the competition and avert obsolescence in an ever-evolving landscape. But amidst the hype, a critical question looms: Will AI truly live up to its promises? In this article, we delve into the dichotomy between the hype surrounding AI in HR and its current reality. Evolution of Technological Fads Reflecting on the last two decades, I’ve witnessed the cyclical nature of technological trends in a field where innovation equals advantage. Each wave brought a surge of excitement and anticipation — only to […]
Pete and Julie welcome EY Partner and Global Payroll Operate Leader Sheri Sullivan to the show to discuss GenAI and its role in global payroll. The group sorts through the facts, fiction, reality, and future impact of the cognitive technology on payroll operations, the employee experience, and the businesses they serve. Sheri shares her POVs and insights from the front lines of global payroll transformation and how AI is enabling impressive outcomes for organizations and leaders leaning in and embracing it! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome, everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos […]
Dive into the transformative insights from Nicholas Biron of 3Sixty Insights as he unveils critical strategies for navigating the complexities of software and technology acquisitions. In this session, Nick distills the essence of effective collaboration between line of business and IT departments, emphasizing the importance of early involvement to streamline the purchasing process.
Join Principal Analyst Pete A. Tiliakos and payroll software expert Alex Maidy on Wednesday, April 10th @ 12:00p (EST) as they discuss the benefits, challenges, and realities of managing a cloud payroll alone. Register for the Webinar: ERPA Webinar