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Monthly Research Recap | March 2026

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Recent Research: Research Agenda: Bridging Leadership and Labor – 3Sixty Insights’ 2026 Combined Workforce Agenda This Combined Workforce Agenda outlines the key research priorities for 2026 from 3Sixty Insights, focusing on how organizations can bridge leadership strategy and employee experience in the modern workplace. The agenda integrates perspectives from two analysts — Nicole Roberts and Dylan Teggart — each with complementary emphases on organizational leadership capability, workforce strategy, labor market dynamics, and technology-enabled work execution. Analyst Insight: California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage? This Analyst Insight examines the widely held perception that California’s labor laws make the state unusually difficult for businesses to operate in. While the analysis finds that California does impose more complex compliance requirements than most U.S. states, […]

#HRTechChat: David Edwards on the “Last Mile” from Data to Decisions

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In this episode of #HRTechChat, Nicole Roberts (Senior Analyst & Advisor, 3Sixty Insights) is joined by David Edwards—strategic workforce planning practitioner, advisor, and author of The Strategic Workforce Planning Handbook—for a candid conversation about the gap between SWP theory and the messy reality of execution. David explains why strategic workforce planning still suffers from an identity crisis (too many definitions, too many expectations), and why organizations keep getting trapped in short-term thinking that freezes out long-term capability building. Together, they unpack why chasing “perfect data” can be just as risky as oversimplifying, and why the real skill leaders need—especially as AI accelerates planning inputs—is judgment: knowing what’s decision-grade, what matters most, and what to do next. The conversation also tackles the evolving role of managers, […]

#HRTechChat: Aman Kaur-Shaik on Why AI Adoption in HR Starts with Knowledge, Data, and Culture

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In this episode of #HRTechChat, Dylan Teggart speaks with Aman Kaur-Shaik—HR Director at Nutrien, member of the 3SixtyInsights Global Executive Advisory Council, and a 2024 Global Top 100 HR Executive—about what it really takes for organizations to adopt AI successfully. Aman explains why the biggest barrier to AI adoption isn’t the technology itself, but the environment organizations have built around it. From fragmented knowledge bases and outdated policies to inconsistent data and unclear guardrails, many HR teams are trying to layer advanced AI tools on top of systems that were never designed for them. Together, they explore why the hype around AI is beginning to settle, how HR leaders can move from experimentation to practical adoption, and why starting with strong knowledge management and data […]

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Monthly Research Recap | January 2026

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Recent Research: Market Alert: Four Months In – What’s Really Taking Shape at Clari and Salesloft Four months after announcing their merger, Clari and Salesloft are signaling a disciplined, customer-first approach that prioritizes long-term value over rapid consolidation. Rather than forcing a unified interface or accelerated rebranding, the combined organization is focusing on unifying data and intelligence across platforms while respecting distinct revenue personas and workflows. This data-first, human-in-the-loop AI strategy positions agents and shared intelligence as the connective tissue across the revenue lifecycle, with enterprise governance and adoption at the core. The result is a measured integration that, if executed well, could redefine predictability and execution for modern revenue teams rather than simply delivering a larger revenue technology platform. Solution Spotlight: Verto and the […]

#HRTechChat: The Economics of HR – Speaking the Language of Business with Maria Scarangella

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In this episode of #HRTechChat, Nicole Roberts is joined by Maria Scarangella to tackle one of the most persistent challenges facing HR today: proving business value in a climate defined by cost pressure, efficiency mandates, and heightened executive scrutiny. Drawing on her 37-year career at GEICO—including leadership of a $2.5B P&L—and her current work building Marstella, Maria explains why HR risks losing its strategic seat when it speaks only in HR metrics instead of business outcomes. Together, they explore how quantifying the true cost of hiring, onboarding, training, and turnover can fundamentally change executive decision-making—from smarter workforce planning to more targeted investments in technology and development. Maria outlines why “a lot” is not a number, how lifecycle cost visibility creates accountability across leaders, and why […]

#HRTechChat: Jeff Smith of 15Five on Building Better Managers in the Age of AI

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In this episode of #HRTechChat, Nicole Roberts sits down with Jeff Smith, COO of 15Five, to unpack what it really takes to build better managers in an era of AI, constant change, and overflowing HR to-do lists. A psychologist by training with deep R&D and product experience, Jeff brings a rare lens on how organizations can redesign systems, expectations, and technology to truly support people leaders—not just measure them. They dig into the mounting pressure on HR and managers, the shift from “HR owns all people issues” to shared accountability, and why management has to be treated as a daily practice, not a one-time promotion. Jeff explains how tools like 15Five and Kona AI can turn everyday one-on-ones into continuous performance data, simplify review cycles, […]

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Monthly Research Recap | August 2025

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Recent News: 3Sixty Insights Welcomes Nicole Roberts as HR Industry Analyst 3Sixty Insights Welcomes Nicole Roberts as HR Industry Analyst. We’re thrilled to announce that Nicole Roberts has joined the 3Sixty Insights team as an HR Industry Analyst, focusing on Workforce Strategy and Innovation. Nicole brings a practitioner’s perspective to the evolving world of work, helping bridge the gap between technology, strategy, and the people experience. 3Sixty Insights Partners with PayrollOrg to Celebrate National Payroll Week 2025 3Sixty Insights is proud to partner with PayrollOrg for National Payroll Week 2025 (September 1–5), celebrating the critical role payroll professionals play in ensuring employees are paid accurately and on time. Beyond recognition, this partnership focuses on education and empowerment, helping workers better understand their paychecks and financial […]

#HRTechChat: Darwinbox’s Samrat Krishna on Killing the Toggle Tax and Unleashing AI Agents at Work

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AI is changing the game—but not in the way you think. In this episode of #HRTechChat, we’re sharing a special swapcast from the PeopleTech podcast hosted by Mark Feffer, featuring Samrat Krishna of Darwinbox. Samrat unpacks how AI agents are killing the “toggle tax” and rethinking enterprise software altogether. Instead of juggling dozens of systems and interfaces, agents now act on your behalf—fetching info, taking action, and streamlining workflows across platforms. They dig into the mechanics of MCP (Modular Component Protocol), how Darwinbox is building for agent-first environments, and what HR leaders should automate today to unlock strategic headspace tomorrow. If you think AI is about replacing people, you’re asking the wrong question. Tune in to learn how to shift from assistance to agency—and why […]

#HRTechChat: Meredith Reilly on Building Your Advisory Village and Scaling HR Strategically

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Small businesses face growing complexity in HR, payroll, and benefits—but too often, leaders carry the burden alone. In this episode of #HRTechChat, Dylan Teggart talks with Meredith Reilly, Chief Sales Officer at isolved, about why it’s time to stop going solo. Meredith shares how modern HR demands strategic partnerships—not just tools—and how activating an “advisory village” can help leaders scale smarter. From tech fluency to cultural alignment, they break down what today’s HR advisors must bring to the table. If you’re still treating vendors as service providers, you’re missing the point. Tune in to learn how synergy, not solo effort, drives results. Our #HRTechChat Series is also available as a podcast on the following platforms: WRKdefined: https://wrkdefined.com/podcast/3sixty-insights-hrtechchat Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/7hXSgrFWXwvJqPbnKunztv SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Amazon Music […]

#HRTechChat: Ahmad Noordin on HR-IT Collaboration and Simplifying Employee Tech

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As organizations face growing complexity and rapid change, the need for simple, integrated HR solutions is more urgent than ever—especially in industries where high attrition and operational efficiency collide. In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Ahmad Noordin, VP of HR Technology at a leading U.S. property management company, to explore how HR and IT can partner to drive better employee experiences without overcomplicating processes. Ahmad shares how his background in both technology and HR uniquely positions him to bridge the gap between functional needs and technical capabilities. Together, they discuss the growing shift toward simplification in HR tech, the role of no-code and low-code platforms, and why ease of use has become a competitive advantage in workforce technology. From […]

#HRTechChat: Heidi Barnett on ApplicantPro’s Evolution and Integration with isolved

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As workforce expectations evolve and hiring challenges mount, the need for seamless, scalable recruitment strategies has never been more critical—especially in industries where speed and simplicity make or break business outcomes. In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Heidi Barnett, former CEO of ApplicantPro and now President of isolved Talent Acquisition to discuss the recent merger between the two companies—and what it means for the future of talent acquisition. Heidi brings her marketing-first mindset to HR, unpacking how ApplicantPro’s streamlined, high-conversion applicant tracking capabilities are now being scaled through isolved’s expansive HCM platform. Together, they explore the rising pressures on HR teams in SMB and mid-market companies, the realities of modern recruitment in high-turnover sectors like restaurants and healthcare, and the […]

#HRTechChat: 58,000 Assessments and 18 Key Learnings

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As part of researching The Five Talents that Really Matter, Barry Conchie and Sarah Dalton, the co-authors, conducted and reviewed 58,000 talent assessments. Their research was global in nature, and they studied leaders at every organization level. Their findings challenge the status quo and call out for leaders, at times, things they may not have wanted to know. The key learnings offer us insight into how we have been making decisions, unaware of their impact. Understanding these insights can help us make better choices and deliver better business performance. Let ‘s look at just a few of the learnings here…and then listen to the podcast to get the whole story. For example, when we are selecting candidates, we think of ourselves as objective—looking for whom […]

#HRTechChat: What Companies Get Wrong About Selection with Barry Conchie and Sarah Dalton

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With consistent churn in leadership roles at all organization levels, we have to step back and ask the question: What are we missing in our selection process? How do we continually make poor selection decisions? And why aren’t we doing better? Let us start with how we can get caught in the “likeability trap.” Barry Conchie and Sarah Dalton, in The Five Talents that Really Matter, found that likeability factors have a significant impact on how a candidate is perceived. The problem is that likeability will not correlate with whether the candidate can perform in a specific role. Throughout my career I have seen organizations select highly likeable candidates that go on to fail in the job, often within the first 6-12 months. In the […]

#HRTechChat: Unlocking Leadership Potential – A Deep Dive into “The Five Talents That Really Matter” with Barry Conchie and Sarah Dalton

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Every now and then a book comes along that challenges the status quo.  A book that has the capacity to help us look at what we are doing today and see that we can do better.  The Five Talents that Really Matter is such a book.  Barry Conchie and Sarah Dalton, through scientific research, have identified the talents that really matter.  They cut through all the noise surrounding what leaders do and how the absolute best achieve success. Talents are different from what we see in the market today—they are not a product of competency models or building lists of experiences or capabilities—they are not the output of 360 assessments from leaders or peers that can often suggest room for improvement.  “Talents cannot be learned […]

#HRTechChat: Connecting Technology and Employee Experience with Kamal Pradhan

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Kamal Pradhan is a seasoned HR professional with a diverse background in entertainment, oil, gas, and mining. He’s currently Vice President of HR Technology and Operations at Signify Health. On this #HRTechChat, Kamal shares his wealth of experience and knowledge with Dylan Teggart, discussing how to connect the dots between technology and the employee experience. Some of Kamal’s key takeaways include creating empathetic HR organizations backed up by action, building trust by getting the basics right, and creating HR tech ecosystems that understand a business and focus on the end-to-end for employees. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/7hXSgrFWXwvJqPbnKunztv SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c Pandora: https://www.pandora.com/podcast/3sixty-insights/PC:1000613511 PlayerFM: https://player.fm/series/3sixty-insights Instagram: https://www.instagram.com/3sixtyinsights/ Pocket Casts: https://pca.st/iaopd0r7 blubrry: https://blubrry.com/3sixtyinsights/ Castbox: https://castbox.fm/channel/id4113025 ivoox: https://www.ivoox.com/en/perfil-3sixty-insights_a8_listener_25914379_1.html Podchaser: https://www.podchaser.com/podcasts/3sixty-insights-1718242 Pocket […]

Organizational Network Analysis

What is Organizational Network Analysis?

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On 3Sixty Insights #HRTechChat with Steve Hunt we talked about innovations in technology that are relevant to improving the experience of restructuring (stay tuned for our upcoming research paper on the topic). One of the technologies mentioned was Organizational Network Analysis.  Steve shared “it’s almost crazy to do restructurings without them.”  Organizational Network Analysis (ONA) is a tool used to help organizations understand the relationships among their employees and resources in order to better manage them. In this blog post, we will discuss what ONA is and how it works.   To better understand ONA, I called upon my new friends at Performica, co-founders Alex Furman and Erin McCune, to learn more.  Furman shared how his background leading human resources influenced the genesis for the idea.  […]

Jurassic Park Revisited: When Will We Hit the Wall with Artificial Intelligence?

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As I imagine, we got some traction on the latest blog post, “Just because you can, doesn’t mean you should.” Thus, we have a part two to this discussion to open up the topic and let it breathe. Please join me and take a swig…. When you decide to buy a car and have a model and color picked out, the next thing you notice is that everyone seem to be driving that same model. They even seem to like the color you chose the best! This is called the Baader-Meinhof phenomenon; or more commonly, the frequency illusion. Sorry to say, no one is impressed with your choice of transportation. After I wrote that previous blog entry, I started to see so many articles that […]

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3Sixty Insights Monthly Recap | February 2022

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Recent Research Analyst Insight: ServiceNow Transforms HR Ticketing to Help a Large, Global Organization Optimize the Employee Experience Some organizations value the employee experience so much that they name entire divisions of their HR departments after the term. Such is the case with the global high technology company profiled in this Analyst Insight. With the deployment of software from ServiceNow, this employer managed to transform an unnecessarily complex HR ticketing process—and, as a result, significantly bolster the employee experience and streamline HR’s associated workload. Market Alert: Hiretual Changes Name to hireEZ to Define and Lead New Market Segment in Talent Acquisition: Outbound Recruiting In this market alert 3Sixty Insights Co-Founder Brent Skinner, who leads the firm’s human capital management practice, provides his analysis of Hiretual’s […]

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Research Note: Choose Your Own Adventure: Returning to the Workplace, Protecting the Employee Experience

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The world of work continues to claw back from its initial, hasty reactions to the pandemic and settle into more deliberate, longer-term responses and practices. In doing so, organizations have endeavored to recover from the disruption and make sense of the aftermath. Through surveys and introspection, many have examined the impacts their actions have had on their people. Against this backdrop, 3Sixty Insights continues with a keen interest in learning how related attitudes and realities have shifted around the employee experience—its importance, its priority. (3Sixty Insights BWSRP2154 – “COVID-19, WFH, and the Long View: Can HCM Protect the Employee Experience?,” May 2021). For one, our view of the relationship between HR and the employee experience has sharpened. Informed by observation, as well as interviews with […]

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3Sixty Insights #HRTechChat with Caitlin MacGregor, Chief Executive Officer and Co-Founder of Plum.io

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For this episode of #HRTechChat, our guest was Caitlin MacGregor, chief executive officer and co-founder of Plum.io. As readers of the 3Sixty Insights blog know, we are convinced that there is a critical link in human capital management between artificial intelligence and psychometrics, and this critical link needs a cacophony of advocacy. The idea is that fast-developing AI for the world of work runs a risk — a huge one, actually — of failing to account for the most important, necessary aspects of humanness. That is, unless we intercede immediately and in a big way. If we don’t, the prospects for humans in the future of work might not be too good. To be clear, I am hopeful. Caitlin and I went into some depth […]