This infographic highlights “The Activation Gap,” explaining that product capability alone does not guarantee customer value or business outcomes. Because partners managing massive portfolios default to familiar solutions rather than the best fit, superior capabilities often remain invisible and go […]
Monthly Research Recap | July 2026
July was an incredibly productive month for the team at 3Sixty Insights, and before we highlight some of our recent research publications, I wanted to share a few company updates. Welcoming Robert Mattson to the Research Team In July, we […]
Research Note: Voice Screening Agents in Talent Acquisition – Balancing Speed, Scale, Candidate Experience, and Trust in AI-Augmented Hiring
Introduction Talent acquisition teams are under increasing pressure to hire faster, improve candidate experience, reduce recruiter burnout, and navigate a more complex hiring environment shaped by AI, automation, and evolving workforce expectations. Across industries, organizations are managing higher application volumes, […]
Analyst Insight: Flexibility, Service and Trust – Where Partner Ecosystems Deliver and Where They Break
The Challenge for SMB Service Organizations Service organizations focused on small and midsize businesses (SMBs) operate in an increasingly complex and competitive environment. These organizations, referred to throughout this piece as partners, including (but not limited to) brokers, banks, CPAs, […]
Unleash Article: Ask The Analyst – Attrition Models Can Flag Dozens of Flight Risks at Once
The growing use of AI-powered attrition models is giving HR leaders unprecedented visibility into potential employee turnover, but identifying flight risks is only the first step. In this article from UNLEASH, industry analysts discuss what separates organizations that successfully leverage […]
#HRTechChat: Robert Mattson on Storytelling, AI, and Making HR Technology Matter
In this episode of #HRTechChat, Nicole Roberts (Senior Analyst & Advisor, 3Sixty Insights) is joined by Robert Mattson—technologist, marketing leader, communications coach, author, and the newest member of the 3Sixty Insights analyst team—for a wide-ranging conversation about the experiences shaping […]
Monthly Research Recap | June 2026
Recent Research: Case Study Vignette: Two Days to Two Hours – How Italian Fiesta Pizzeria Used the Insperity HRCore™ Solution to End Its Payroll Struggles Italian Fiesta Pizzeria, a fourth-generation family business operating five locations and employing 160 workers, transformed […]
Unleash Article: Ask the Analyst – What Are Best-Performing Organizations Doing to Move Beyond Traditional Best Practices?
3Sixty Insights’ Nicole Roberts on Moving Beyond Traditional Best Practices In a recent article published by UNLEASH, industry analysts explored how leading organizations are redefining what it means to be a high-performing business. Among the contributors was Nicole Roberts, Industry […]
Webinar: Beyond Borders – HR Solutions for Paying and Managing Non-U.S. Talent | June 24th @ 12pm Eastern
Join 3Sixty Insights Principal Analyst Nicole Roberts as she participates in Flex HR’s Beyond Borders: HR Solutions for Paying and Managing Non-U.S. Talent webinar, a discussion focused on the challenges and opportunities of managing a global workforce. The session will […]
Monthly Research Recap | May 2026
Recent Report Publications: Mitratech: State of HR Compliance 2026 Study The State of HR Compliance Report, developed through survey research and analysis conducted by the 3Sixty Insights team in collaboration with Mitratech, examines how organizations are navigating the growing complexity […]
Market Alert: Phenom Acquires Plum to Anchor a Full-Spectrum Assessment Stack
What Happened On April 28, 2026, Phenom announced the acquisition of Plum, a provider of psychometric-based talent assessment. The deal, Phenom’s second in ten weeks and third in roughly four months, brings Plum’s proprietary Role Model™ technology into Phenom’s agentic […]
Guest Podcast: HR Superstars – How to Create Manager Programs That Stick with Nicole Roberts
Leadership training is one of the most common investments organizations make, but it is also one of the easiest to get wrong. Many companies track attendance, but few measure whether managers actually lead differently afterward. In this episode of HR […]
Case Study: Turning Time & Attendance into a Strategic Asset
What You Need to Know Mergers and acquisitions are a powerful growth strategy, particularly from a workforce perspective. Acquiring an established business allows a parent company to inherit an experienced workforce in a new territory rather than building one from […]
Analyst Insight: Platform Evolved Into a Partner-Led HCM Ecosystem Serving 200K+ Employers and 9M Workers
Introduction Since 3Sixty Insights’ founding in 2017, we’ve seen a number of vendors come and go. One vendor in particular has consistently stood out to us as one to watch: isolved. 3Sixty Insights has referenced or partnered with isolved on […]
#HRTechChat: David Edwards on the “Last Mile” from Data to Decisions
In this episode of #HRTechChat, Nicole Roberts (Senior Analyst & Advisor, 3Sixty Insights) is joined by David Edwards—strategic workforce planning practitioner, advisor, and author of The Strategic Workforce Planning Handbook—for a candid conversation about the gap between SWP theory and […]
Nicole Roberts Contributes Analyst Perspective to HR Voices 2026 Compliance Report
As HR compliance grows more complex in 2026, Nicole Roberts, Principal HR Industry Analyst at 3Sixty Insights, emphasizes a critical reality: compliance technology is only as effective as the expertise guiding it. In the HR Voices: 2026 Regulatory Transformations and […]
Research Agenda: Workforce Strategy, HR Enablement & HR Technology in an AI-Augmented World
Analyst Overview Nicole brings more than 20 years of senior HR leadership experience, including serving as Chief People Officer and the first HR executive at several high-growth, private-equity–backed, and multi-site organizations. She has built HR functions from the ground up, […]
Analyst Insight: From Skill to Practice – Why Manager Enablement Is Becoming HR’s Most Critical System Design Challenge
In a recent HRTechChat podcast conversation with Jeff Smith, PhD, COO of AI-powered performance management platform 15Five, a consistent theme emerged: the future of performance management and manager enablement will not be driven by more training, frameworks, or one-time interventions. […]
LinkdedLive: HR Bytes Workbreak | February 12th @ 12pm Eastern
Join 3Sixty Insights’ Nicole Roberts for an upcoming LinkedLive as they bring brief, digestible bytes on the 𝗛𝗥 𝗕𝘆𝘁𝗲𝘀 𝗪𝗼𝗿𝗸 𝗕𝗿𝗲𝗮𝗸. They will dive into the latest trends and innovations shaping the now and next of HR. They will also […]
HR Must Speak the Language of the Business or Be Excluded from the Decisions That Matter
HR leaders are not lacking insight, empathy, or strategic intent. What often limits their influence is not the absence of data, but the absence of shared language with the executives making organizational decisions. Even when HR has the right information, […]







