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Market Alert: Immedis Introduces Greater Consistency, Accessibility, and Transparency to Global Payroll with Launch of OneView

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What Happened Immedis, the provider of global payroll solutions, has launched a new product, OneView. A software-as-a-service (SaaS) offering, OneView can sit standalone or in symphony with the vendor’s original multi-country payroll. OneView introduces consistency, accessibility, and transparency to any organization’s payroll, no matter how geographically disparate its employees are and no matter how its payroll is managed. Companies do not need to have other Immedis services in place to take advantage of OneView; the software can curate data from any combination of internally managed and outsourced payroll solutions. Background In August of 2022, 3Sixty Insights provided its analysis on Immedis’ most recent efforts to streamline and reduce touchpoints in payroll processing (3Sixty Insights 3SIMA2284 – “Immedis Gets Closer to Touchless Global Payroll with New […]

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Case Study Vignette: isolved Helps Lift Vibrant Nonprofit Philadelphia FIGHT Out of the “Paper-Lithic Era” of HR

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There are several versions of the well-known HCM Maturity Model, a framework for understanding and pinpointing where HR departments are in their evolution and where they can eventually be, from purely operational to strategic. A helpful whitepaper walks readers through an easily accessible explanation of The Five Phases of HCM Maturity according to isolved—in order: Basic, Integrated, Automated, Developed, and Engaged. In commencing their journey through the phases of the HCM Maturity Model, HR departments first strive to become tight in workflow, introducing efficiency to the absolute essentials for employing people. When they ultimately become fully mature, they are proficient and effective in influencing the employee experience and employer brand. A lot happens in between. Meanwhile, so-called thought leaders in human capital management (HCM) like […]

#HRTechChat: Robyn Torgius, Global Head of Payroll at IFS

#HRTechChat: Robyn Torgius, Global Head of Payroll at IFS

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“I wish we could just push a button and have payroll process without a hitch, like everyone thinks we do,” joked Robyn Torgius, guest on this episode of #HRTechChat. Instead of just falling into the work, as most have in the past, people are increasingly choosing payroll as a career path. This is a good thing. As global head of payroll at IFS and member of 3Sixty Insights’ Global Executive Advisory Council, Robyn shared her considerable insight into how payroll can be elevated into a profession — and why it should be. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/0eZJI1FqM3joDA8uLc05zz Stitcher: https://www.stitcher.com/show/3sixty-insights SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjkyNDY0ODI1OS9zb3VuZHMucnNz Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c PlayerFM: https://player.fm/series/3sixty-insights […]

#HRTechChat: Anita Lettink, Author, Payroll Expert, Founder of HR Tech Radar

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Anita Lettink was the guest for this episode of #HRTechChat. Many viewers of this video podcast may know Anita from her nearly 20 years in positions of increasing seniority at NGA Human Resources (acquired in 2019 by Alight). Following nearly three years as a senior vice president there, she finally left NGAHR in mid-2020 to found HR Tech Radar and write and publish her book, “How to Select Your Next Payroll: The Ultimate Guide.” Anita is a payroll expert by any calculus, and it was a real pleasure to reconnect and discuss the subject matter of her book in detail. Having fallen out of touch in recent years, Anita and I actually go way back, originally meeting when she was about midway through her tour […]

Analyzing M&A: OneSource Virtual’s Workday Deployment Business Acquired by Cognizant

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For as many as 1,300 OneSource Virtual (OSV) customers, the announcement that Cognizant will buy its Workday professional services and consulting business is easily missed. Timing-wise, the acquisition was announced immediately following OSV quarter-end sales (Halloween) and just before politically charged mid-term elections. Moreover, Cognizant is still not a widely recognized brand in HR circles or within the Workday ecosystem despite its 2020 acquisition of long-standing Workday partner, Collaborative Solutions. What just happened? Press releases tell us that Cognizant has entered an agreement to acquire the professional services and application management practices of OneSource Virtual. In layperson’s terms, this is the technical deployment business that requires certified Workday professionals to configure and integrate Workday customers to go-live. It also includes the application management solutions (AMS) […]

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3Sixty Insights #HRTechChat with Pete Tiliakos, Global Payroll Product Strategy Leader

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It was my distinct pleasure to have Pete Tiliakos, global payroll product strategy leader, as my guest for this episode of the #HRTechChat video podcast. Pete’s latest role is just the proverbial tip of the iceberg when it comes to his experience, expertise and, really, authority in the domain of payroll. Most recently, Pete was an analyst at two different firms. Before that, he was payroll solution architect at IBM and senior consultant, human capital management, at Deloitte Consulting, in that order. Back in the early aughts, notably, he was payroll leader for shared services at Disney Worldwide. Put differently, to say Pete is an expert in payroll is an understatement. Returning to the present, “It’s an exciting time to be in the industry,” said […]

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3Sixty Insights #HRTechChat with Bob Cahill, CEO of Globalization Partners

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Bob Cahill got his start at Ernst & Young. “And I was fascinated by the power of software and technology to expand your market or make you efficient in your operations,” he said as our guest on this episode of #HRTechChat video podcast. Over the approximately 25 years that have passed, Bob served as a C-suite executive for several technology companies, and a big part of his focus has always been on international challenges, “where I found a lot of passion to scale technology globally,” he said. “It was sort of the perfect juncture with meeting Nicole Sahin,” the founder of Globalization Partners, where Bob later became CEO. “She had this better mousetrap idea.” Traditionally, companies that wanted to expand internationally would have to follow […]

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3Sixty Insights #HRTechChat with Danny Schulz, Senior Manager of Payroll, Systems and Taxes at Kohler Co.

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When it comes to the disruption of the past two years, “I’m probably one of the first people to say we’re really thankful for that, because I think it led payroll to be the star,” says Danny Schulz, the newest member of our Global Executive Advisory Council and my guest for this episode of the #HRTechChat video podcast. He means payroll becoming the star at Kohler Co., where Danny is senior manager of payroll, systems, and taxes. So, naturally, we sat down to discuss best practices in bringing order to global payroll — something Danny and his team are well on their way to achieving. Says Danny: “To me, payroll in general comes down to data and data flow. And the success of your payroll […]

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Market Alert: Immedis Gets Closer to Touchless Global Payroll With New Functionality and a Deepened Mobile Experience

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What Happened Recent updates to global payroll outsourcer Immedis’ technology promise to simplify the user experience and further secure data for its customers and their employees. Employee self-service (ESS) in the mobile application, launched in Q1 2022, has been deepened. Additionally, the vendor has revised its process for gross-to-net (GTN) uploading, to support auto-validation, and streamlined the direct processing of payments. Background Immedis continues to strengthen its solution. 3Sixty Insights published an analysis in January 2022 of the vendor’s then-new analytics-related functionality and upgrades to the mobile ESS to match that of Immedis’ desktop application (3Sixty Insights 3SIMA2212 – “Immedis Delivers More Power to Users in Q1 2022 with New Functionality in Analytics and Mobile Self-Service,” January 2022). Some of the work then and now […]

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Research Note: Global Mobility – Strategize for the Employee Experience and Related Organizational Success

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What You Need to Know Traditionally, organizations have expanded into other countries in order to engage with new audiences in new ways and diversify perspectives to meet global demands, among other reasons that could vary from cost control, employee satisfaction and speed to market. What’s less traditional, but has been brewing for years, is the emergence of a borderless workforce. Catalysts precipitating this most viscerally have been advancements in technology to support payroll, compliance, employee communication, hiring, and collaboration across international organizational footprints that are vast. An even greater factor has been so-called economic globalism. In tandem to all this, attitudes over the idea of a borderless workforce have fallen in line, largely in support of the trend. Against this backdrop, the response of employers […]

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Market Alert: Neeyamo Announces Evolution Into Becoming a Global Employer of Record

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What Happened With principal offices in California, U.S.A., the India-headquartered global human resource outsourcer (HRO) Neeyamo has announced that it will now be a global employer of record (EOR). Drawing on its leadership in significant niches of global HRO, including long-tail global HR and payroll, Neeyamo brings much expertise and experience to bear in taking on global EOR. Background Given the vendor’s origins and where it has been, this evolution in Neeyamo’s offering is intuitive. Take long-tail global HR and payroll, for example. A significant area of its expertise, which Neeyamo essentially pioneered, it refers to the activity an organization must undertake to support the employment of people in geographically distant locations where relatively few staff work for the employer. Consider the following hypothetical: A […]

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Research Preview: Payroll, HCM, and Complexity: What Are the Big Concerns in Managing Remote, Global, or Otherwise Complex Workforces?

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For 2022, 3Sixty Insights is exploring four main themes in human capital management (3Sixty Insights 3SIAG2214 – The 3Sixty Insights Human Capital Management Themes for 2022, January 2022). The following preview looks at the second of these, the title of this report. Background Throw the aftermath of a global pandemic on top of the already tall heap of concerns, and the complexities impacting payroll and human capital management for large enterprises have only grown over the past several years. Even just the payroll piece of the equation has always been fraught with challenges. Work from anywhere has become work from home, for example, further exacerbating the intricacies the typical global or exceptionally complex enterprise faces in paying employees, in a long-tail footprint of far-flung locations […]

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Immedis Guest Blog Article: Global Payroll Data and its Importance to the CFO and CHRO

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As it can be in life, so it can be in business: objectives and charters seemingly unrelated or even at odds with each other can be, as the cliché goes, two sides of the same coin. As the non-cliché goes, they can be complementing hemispheres. It’s often the case in the C-suite, as the Accenture-advocated idea of whole-brain leadership shows us. And it’s certainly the case in human capital management, as 3Sixty Insights’ concept of concrete and abstract HCM shows. What’s more, one kind of data can be comparably valuable to different stakeholders in the C-suite whose concerns might be seen, alternately, as left-brained vs. right-brained. Such is the case. certainly, when it comes to the needs of the chief financial officer and chief human resources officer. In a multinational […]

On-Demand Webinar with Immedis: Global Payroll Data and its Importance to Decision-Making for the CFO and CHRO

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As it can be in life, so it can be in business: objectives and charters seemingly unrelated or even at odds with each other can be, as the cliché goes, two sides of the same coin. As the non-cliché goes, they can be complementing hemispheres. It’s often the case in the C-suite, as the Accenture-advocated idea of whole-brain leadership shows us. And it’s certainly the case in human capital management, as 3Sixty Insights’ concept of concrete and abstract HCM shows. What’s more, one kind of data can be comparably valuable to different stakeholders in the C-suite whose concerns might be seen, alternately, as left-brained vs. right-brained. Such is the case. certainly, when it comes to the needs of he chief financial officer and chief human […]

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Research Agenda: Human Capital Management 2022

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Many of the following themes for 2022 in human capital management build on the idea that every aspect of HCM has concrete and abstract expressions (3Sixty Insights BWSRN2142 – Concrete vs. Abstract HCM: The Power of “And,” April 2021)—easily measurable, tactical impacts (concrete), and less easily measurable, strategic impacts (abstract) all in the end affecting employee sentiment and, therefore, organizational success. This year’s themes also reflect the idea that advances in technology and in attitudes about HCM’s charter are blurring the lines between conventional silos of HCM. You cannot do performance management well anymore without combining it with better collaboration technology and a modern learning management system (LMS), for example. Even the long-ago newfangled term talent management has all but slinked away, replaced by notions […]

How Compt became this year’s SHRMLabs Better Workplaces Challenge Cup Winner

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Last week, I had the pleasure of attending a fireside chat during the HR Tech Alliances Weekly Town Hall Meetup. Featured was Compt, this year’s SHRMLabs Better Workplaces Challenge Cup Winner. Following is a recap of the event and high-level analysis of Compt. We find ourselves smack-dab in the middle of a Great Resignation. What is it, exactly? Scores of the employed across myriad sectors of industry are reevaluating their work lives and opting to trade in their existing, possibly unsatisfying jobs for new work, elsewhere. It’s a not entirely unexpected outcome of pandemic-related lockdowns that have lasted longer than just about anyone would have wanted. Facing these market forces, how does an employer persuade a workforce to stay or potential staff to join? This […]

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Research Note: Outsourcing Global Payroll: The Impact on Data Security & Compliance

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Payroll is a mission-critical activity. Personal fulfillment and career advancement are important, but for most people the main reason they go to work is for a paycheck. Get it wrong, and the ramifications can be swift and bruising. Nearly half (49 percent) of the workforce is willing to tolerate just two problems with their paycheck before beginning a new job search, according to The Workforce Institute at UKG. This is probably because 69 percent of individuals would experience financial difficulty if their paychecks were delayed for a week, according to results from a 2020 survey conducted by the American Payroll Association. It’s a phenomenon other data corroborate. Nearly four-fifths (78 percent) of the workforce lives paycheck-to-paycheck to make ends meet, according to CareerBuilder, whose findings […]

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Market Alert: Immedis Pay Reengineers the Way Companies Remit Cross-Border Payments to Employees, Tax Authorities, and Statutory Third Parties

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What Happened In mid-July 2021, Immedis announced the availability of Immedis Pay, an automated solution for organizations to manage cross-border payments to their beneficiaries, including employees, tax authorities, and statutory third parties. Built on the foundation of everywhere-local expertise in global payroll, Immedis Pay gives companies local payments expertise across the globe to simplify payments, increase accuracy, and eliminate challenges with compliance. Cost savings from the use of Immedis’ network of API-connected local payment network providers and banking partners are significant. Immedis Pay currently delivers 99.98 percent error-free payments in 145 currencies across more than 200 countries. Background As part of its global payroll offering, Immedis has been expediting payments for customers since the vendor’s inception in 2016. The coincident expertise and global reach put […]

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Research Note: Concrete vs. Abstract HCM: The Power of “And”

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We launched the 2021 Research Agenda for the human capital management practice area at 3Sixty Insights with an exploration into a new way of looking at HCM. The idea we advanced resonated deeply with vendors and users of HCM technology alike—that HCM has two hemispheres, the concrete and the abstract. To thrive, employers must appreciate and embrace both these understandings of HCM (3Sixty Insights BWSRP20111 Concrete vs. Abstract HCM: A New Way for Organizations to Look at HCM, November 2020). Accountants and others focused on the nuts and bolts of business understand concrete expressions of HCM such as gains in efficiencies and productivity. Others gravitate to abstract expressions of HCM, which comprise employees’ feelings and focus on the tributaries and outcomes of employer culture. Reality […]

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Research Preview: Concrete vs. Abstract HCM: A New Way for Organizations to Look at HCM

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Research Overview 3Sixty Insights recently published a research note on the areas of inquiry the HCM practice plans to pursue in the coming months. The first and current research initiative for the HCM practice at 3Sixty Insights is an investigation of the concrete and abstract elements and aspects of HCM. Through interviews with end-users of HCM technology and vendors of it, 3Sixty Insights’ goal is to explore the many potential permutations of concrete and abstract HCM. Of interest is how much concrete and how much abstract HCM factors into the rationale that organizations use to develop successful business cases for HCM deployment. Several questions are guiding this analysis: Where is the delineation between Concrete vs. Abstract aspects of HCM? In evaluating solutions for HCM technology, […]