Brent Skinner

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Case Study: isolved Provides Relief for HR and Finance at OSF Digital to Enable Growth

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What You Need to Know Human capital management (HCM) practices come in all sizes, just like the companies they serve. Investigating the differences — and whether there is a one-size-fits-all solution — is a theme of our 2023 research at 3Sixty Insights. One thing has been clear from the start: HCM maturity, which does not necessarily correlate to the size of an employer, plays a significant role in an HR organization’s character. HCM starts with the fundamentals, checking the boxes that need to be checked. At a new business, this almost always plays out in by-the-seat-of-the-pants efforts to stay on top of what 3Sixty Insights calls “concrete HR:” the tactical, organizational necessities. More often than not, the result is team members take on HR responsibilities […]

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Market Alert: Immedis Introduces Greater Consistency, Accessibility, and Transparency to Global Payroll with Launch of OneView

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What Happened Immedis, the provider of global payroll solutions, has launched a new product, OneView. A software-as-a-service (SaaS) offering, OneView can sit standalone or in symphony with the vendor’s original multi-country payroll. OneView introduces consistency, accessibility, and transparency to any organization’s payroll, no matter how geographically disparate its employees are and no matter how its payroll is managed. Companies do not need to have other Immedis services in place to take advantage of OneView; the software can curate data from any combination of internally managed and outsourced payroll solutions. Background In August of 2022, 3Sixty Insights provided its analysis on Immedis’ most recent efforts to streamline and reduce touchpoints in payroll processing (3Sixty Insights 3SIMA2284 – “Immedis Gets Closer to Touchless Global Payroll with New […]

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Evolutions Have Heroes, and HR Evolutions Have People Heroes

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In mid-spring, we were fortunate and grateful to film an “in-concert” episode of the #HRTechChat video podcast straight from the floor of the Boston stop along the 2023 #isolvedRoadShow. Our guest was one of my very favorite people in human capital management, Geoff Webb, vice president of solution strategy at isolved. It was an interesting conversation. Even more interesting was the impromptu green room time Geoff and I created for ourselves over coffee earlier that day. It was that conversation, especially, that got us to thinking some pretty deep thoughts. Geoff and I went deep into the paint, as basketball fans might say. And for what you’re about to read, the promised follow-up blog post to convey some of those ideas, we won’t get too […]

#HRTechChat with Amaresh Tripathy: Upskilling 120,000 People for Data Awareness

#HRTechChat with Amaresh Tripathy: Upskilling 120,000 People for Data Awareness at Genpact

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Con “How do I make a 120,000-person organization data-aware?” asks Amaresh Tripathy, my guest on this episode of the #HRTechChat video podcast. Amaresh is strategic advisor for data and analytics at Genpact. A General Electric spin-off, Genpact is several billion dollars in size. A publicly traded professional services firm, Genpact mainly focuses on two things. One is all about running various digital operations on behalf of Genpact’s clients, which are Fortune 1000 companies around the globe. The other involves data, technology and artificial intelligence, wherein Genpact concerns itself with helping these clients transform some of these same digital operations for the better. Amaresh’s role is with this second focus, working to make “our clients more data-intelligent and data-aware,” he says. You probably already see the […]

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Case Study Vignette: isolved Helps Lift Vibrant Nonprofit Philadelphia FIGHT Out of the “Paper-Lithic Era” of HR

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There are several versions of the well-known HCM Maturity Model, a framework for understanding and pinpointing where HR departments are in their evolution and where they can eventually be, from purely operational to strategic. A helpful whitepaper walks readers through an easily accessible explanation of The Five Phases of HCM Maturity according to isolved—in order: Basic, Integrated, Automated, Developed, and Engaged. In commencing their journey through the phases of the HCM Maturity Model, HR departments first strive to become tight in workflow, introducing efficiency to the absolute essentials for employing people. When they ultimately become fully mature, they are proficient and effective in influencing the employee experience and employer brand. A lot happens in between. Meanwhile, so-called thought leaders in human capital management (HCM) like […]

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Case Study Vignette: isolved Spares Hands-On, Strategic People Leader and Owner of Right at Home North Shore LI the Hassles of Unautomated HR

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Any business can benefit from gaining greater visibility into its people. Even basic information, such as their total numbers, whereabouts, hours worked, legal qualifications to do this work or that, and more, can be gold for not only the HR department, but also organizational leadership. This is as true for small businesses as for multinational corporations employing thousands. It would seem, from the outside looking in, that these stats should be a cinch to obtain for small employers. But ask HR people working at the thousands of small businesses in North America. They would probably tell you much of this information is hard to pin down. Especially when it comes to up-to-date data, the only kind that really makes a difference, it’s elusive and no […]

#HRTechChat: Robyn Torgius, Global Head of Payroll at IFS

#HRTechChat: Robyn Torgius, Global Head of Payroll at IFS

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“I wish we could just push a button and have payroll process without a hitch, like everyone thinks we do,” joked Robyn Torgius, guest on this episode of #HRTechChat. Instead of just falling into the work, as most have in the past, people are increasingly choosing payroll as a career path. This is a good thing. As global head of payroll at IFS and member of 3Sixty Insights’ Global Executive Advisory Council, Robyn shared her considerable insight into how payroll can be elevated into a profession — and why it should be. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/0eZJI1FqM3joDA8uLc05zz Stitcher: https://www.stitcher.com/show/3sixty-insights SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjkyNDY0ODI1OS9zb3VuZHMucnNz Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c PlayerFM: https://player.fm/series/3sixty-insights […]

The Boston #isolvedRoadShow Episode of #HRTechChat with Guest Geoff Webb

The Boston #isolvedRoadShow Episode of #HRTechChat with Guest Geoff Webb

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Last week, just before the morning’s program commenced at the Boston stop along the 2023 #isolvedRoadShow, this episode’s #HRTechChat video podcast guest Geoff Webb and I met for some impromptu “green room” time and joked that it was too bad the camera wasn’t rolling. Never fear, however: I plan to build on that very interesting discussion soon with a dedicated blog entry…. Following the conclusion of last Thursday’s itinerary at the Courtyard by Marriot, Geoff and I sat down for this episode of the podcast — recorded “in concert, so to speak,” from the Road Show floor. And this may be the right time to explain just what the 2023 isolved Road Show is, because it relates directly to the conversation captured here. A multiple-city […]

#HRTechChat: Purbita Banerjee, Senior Client Partner and Head of Product Management at Korn Ferry

#HRTechChat: Purbita Banerjee, Senior Client Partner and Head of Product Management at Korn Ferry

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My guest for this episode of the #HRTechChat video podcast was Purbita Banerjee. “We’re here to create pathways to success for humans at work,” says Purbita of the mission at Korn Ferry, where she is senior client partner and head of product management. Artificial intelligence figures prominently in this new calculus, as we’ve covered previously, and the topic for this honest-to-goodness barnburner of a discussion with Purbita centered on how the state of the art in business software is upending long-held conventions in talent management and talent acquisition. All this innovation is all but obliterating the arbitrary partition that has for decades separated these two prominent domains of human capital management. When it comes to the podcast here, I highly recommend you press play on […]

#HRTechChat: Brandon Dorr, Director of People Technologies at WPS Health Solutions

#HRTechChat: Brandon Dorr, Director of People Technologies at WPS Health Solutions

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My guest for this episode of the #HRTechChat video podcast was Brandon Dorr, director of people technologies at WPS Health Solutions. The path Brandon took landing him in HR is interesting. He’s an IT person and never expected that this background would steer him into a career intersecting with human capital management (HCM). He started at WPS as a service delivery specialist, a very IT kind of role. “So I came in to help with technical project management,” he said, “representing just that additional level of technical expertise that our project managers didn’t necessarily have at that time.” Eventually, the company’s HR department expressed a need for help with its data and asked Brandon to consult. One thing led to another, as the saying goes, […]

#HRTechChat: Mike Ettling, Chief Executive Officer at Unit4

#HRTechChat: Mike Ettling, Chief Executive Officer at Unit4

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I’m going to date myself here. My first encounter with Mike Ettling, CEO of Unit4, was over 10 years ago. Technology editor for HRO Today at the time, I was relatively wet behind the ears, as the saying goes, when it comes to human capital management and the technology for it. I attended a briefing for analysts and the industry press with Mike, CEO at the time of what was then NorthgateArinso. The gathering was in real life, a.k.a. IRL (a term that had not even emerged yet). “Well, Brent, that goes back some time,” Mike said when I brought it up to open the discussion on this episode of the #HRTechChat video podcast. Much has happened since 2011. NGA became NGA Human Resources and, […]

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Research Note: How Small and Medium-Sized Companies Can be Empowered to Excel at Human Capital Management

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What You Need to Know Small and mid-sized businesses (SMBs) tend to have different needs and requirements than large businesses — as well as different challenges. With typically under 1,000 employees and sometimes no more than a few dozen, constraints on both staff time and budgets in smaller organizations can create barriers to competing against larger enterprises for acquiring and retaining top talent. To help SMBs compete for the best, their system for human capital management (HCM) must harness the ability to deliver efficiencies, provide data-driven results and equip the teams using them to create the best possible employee experience. In this vein, 3Sixty Insights has examined delivering solutions for some of the biggest challenges that HR people face today and expect in the future. […]

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Analyst Insight: How Artificial Intelligence Bridges Talent Acquisition and Talent Management to Improve Recruitment and Retention

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This Analyst Insight explains why self-evolving skills ontologies built the right way with artificial intelligence are fundamental to organizational success. They enable employers to find and keep the right people by aligning skills data across talent management and talent acquisition. Threading through the employee experience, Responsible AI must be the guiding ethos. Bridging and Aligning Talent Acquisition and Talent Management with AI Gartner’s Top Five HR Trends and Priorities for 2022 survey reveals HR concerns that more and new skills are needed, rising turnover is increasing competition for talent, and organizations are facing more pressure to improve diversity, equity and inclusion (DEI) initiatives. In the areas of talent acquisition and talent management, fortunately, AI is providing part of the answer. It offers effective ways to […]

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Research Agenda: The 3Sixty Insights Human Capital Management Themes for 2023

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Every domain of human capital management (HCM), it seems, has been tinged by fresh attitudes and new charters. As we enter a post-pandemic kind of HCM, we see employers big and small pursuing global employee mobility and chasing an ever better, ever expanding experience for their employees. Entire market niches have seen the demand for them continue to grow rapidly. An apt example, the employer of record (EOR) business model facilitates global employee mobility and can be tantamount to protecting the employee experience as organizations quickly expand globally. Meanwhile, HR’s seat at the table of organizational leadership seems finally within reach as the state of the art of technology for HCM equips HR practitioners (and line managers) with the tools and data they need to […]

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Market Alert: retrain.ai Continues to Accrue Private Equity and Earn Industry Accolades for its AI-Driven Talent Intelligence Platform

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What Happened At the outset of 2023, retrain.ai has made two announcements: retrain.ai has been named to the top 10 in “GLOBES’ Most Promising Israeli Startups of 2022,” an honor as designated by Israel’s premier venture capital firms. The vendor closed on $14 million in private equity investment from artificial intelligence–focused Radical Ventures, a round bringing retrain.ai’s total funding raised thus far to $34 million. Both developments are significant. They underscore the robustness of retrain.ai’s Talent Intelligence Platform, which became available at scale earlier last year. Background retrain.ai built its Talent Intelligence Platform based on explainable Responsible AI. As such, the vendor provides a white-box solution, meaning retrain.ai knows how its AI reaches specific conclusions and can explain the process in detail. By contrast, many […]

3Sixty Insights Anatomy of a Decision

Anatomy of a Decision: Magnox Ltd. Makes the Decision to Migrate HCM and FP&A to the UNIT4 Cloud

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What You Need to Know 3Sixty Insights spoke with a customer of Unit4 whose choice to continue their transformation by moving their human capital management (HCM) and financial planning and analysis (FP&A) tools to the cloud helps illustrate several emerging realities. Much of the need for HCM resides beyond HR’s traditional scope. HCM technology is at its best when integrated seamlessly with other domains of the enterprise. It provides deep companywide insights into the organization’s people data. This, in turn, furnishes leadership and line managers alike with the information they need to make real-time, informed decisions on staffing for optimal organizational resilience—e.g., workforce agility, financial control, cashflow management, reduction in staff turnover, right-fit talent for organizational growth, etc. People-centric organizations tend to have forward-thinking leaders […]

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#HRTechChat: Jamie Aitken, Vice President of HR Transformation at Betterworks

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“Why would you ever want to be in a place where you can’t thrive?” asked Jamie Aitken near the close of our conversation. It’s a good question. We contemplated many on this episode of the video podcast, Jamie’s second appearance on #HRTechChat. As vice president of HR Transformation at Betterworks, she’s party to (and helps lead) many discussions with employers looking to modernize their approach to, and related software for, promoting employee engagement and measuring and improving employees’ performance. “Why Modern Organizations Need Modern Performance Management and How to Get There” is the unofficial title that Jamie and I gave our chat. Continuing on the theme we covered last time, of moving from operational to strategic HR, this latest conversation of ours closely examined just […]

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Anatomy of a Decision: Orbus Software Decides to Curate Go1-Sourced Content as Part of a Modernized Approach to Learning

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The caliber of an employer’s learning ecosystem can be the catalyst for breakthroughs in training, upskilling, reskilling and career pathing—or an impediment to it all. Absent the state of the art in thinking and software for learning on the job, organizations struggle to set goals for their people or have an effective impact on overall internal culture. So learning has always been incredibly important in the workplace, and the proliferation of work-from-home (WFH), work-from-anywhere (WFA), hybrid work, and more has only laid bare and underscored this importance. More than ever, organizations must lean heavily on their learning ecosystems—the learning management system (LMS), the content feeding it, and anything else involved. The all-important employee experience hangs in the balance. What You Need to Know About This […]

#HRTechChat: Geoff Webb, Vice President of Solutions, Product, and Marketing Strategy at isolved

#HRTechChat: Geoff Webb, Vice President of Solution Strategy at isolved

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“I think we’re now in the post Great Resignation world. We’re into what is next,” said Geoff Webb, vice president of solution strategy at isolved and my guest for this episode of the #HRTechChat video podcast. We’ve spoken with Geoff on a number of occasions, and it was a real pleasure to do a deep-dive with him looking into the results of isolved’s report titled “Pause, Pivot or Plan: HR Trends of 2023.” During the recording, by the way, I failed to mention that Goeff is also a member of our Global Executive Advisory Council. And, while we’re discussing “slightly slight” oversights, it’s probably incumbent upon me to inform readers: during the episode, we also mistakenly noted that this report would “be live soon,” when, […]

#HRTechChat: Organizational Psychologist Caitlin Collins, Program Strategy Director at Betterworks

#HRTechChat: Organizational Psychologist Caitlin Collins, Program Strategy Director at Betterworks

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In the spirit of the occasion February is likely best known for, this episode of the #HRTechChat video podcast has a Valentine’s Day theme. It goes something like this: leaders need to be more empathetic in their relationships with the workforce, and the latest innovations in the thinking and software when it comes to employee performance help significantly under circumstances good and bad. My guest, Caitlin Collins, a highly trained organizational psychologist, knows more than a little bit about this. Caitlin is program strategy director at Betterworks, where she’s instrumental in helping the company to be as effective as possible in providing solutions and strategies enabling employers to move beyond stilted annual performance reviews and toward a much more frequent, interactive cadence between managers and […]