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Market Alert: isolved Incorporates ApplicantPro to Strengthen Recruiting Package

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What’s Happening isolved has completely incorporated ApplicantPro’s brand and features to improve its recruiting tools and elevate the user experience for both recruiters and candidates. The move is a logical next step for the companies, which have together offered several talent acquisition tools for nearly 10 years. In addition to technology, ApplicantPro brings an established service business to isolved, writing and testing job ads to help customers quickly identify and hire the best-matching talent, as well as support employer branding. After gaining majority ownership a few years back, isolved has merged ApplicantPro’s brand and operations to improve its recruiting tools, elevate the user experience, and create a fresh entry point for its solutions. Furthermore, isolved will maintain its provision of standalone talent acquisition software and […]

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Research Agenda: Workforce Management 2025

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The world has undergone significant changes, and so has the world of work. Influenced by the seismic shifts during the pandemic, the advent of new technologies, and evolving market dynamics, the pressing need to find and retain top talent equipped with the right skills and attributes has never been more urgent. In November 2024, 3Sixty Insights published a benchmark report in collaboration with talent intelligence experts Eightfold. In it, we found that 82% of HR leaders struggle to achieve core alignment within their business and C-suite leadership. Moreover, most workers we surveyed for this report had actively looked for a new job in the last 12-18 months. These workers expressed their discontent at work and their desire to do more and earn more elsewhere. As […]

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Research Preview: Challenges of Building the Employee Experience

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Practice Area Perspective: Workforce Management In 2024’s labor market, running an HR organization has become much more than just doing the basics. While successfully executing the basic functions of HR and Finance is essential, more can be done to improve the employee experience and deepen trust in an organization. In the words of HR leader Kamal Pradhan, “Keeping the lights on is not enough today. The new normal is what more can we do to step up our game.” Employers are under more pressure than ever to provide a positive employee experience. Failure to do so could result in poor retention, a bad reputation, and loss of productivity. Recognizing the need for employee retention from day one, workforce management (WFM) has become more crucial than […]

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Press Release – Analyst Firm 3Sixty Insights Launches Partnership With WorkforceAI.News

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BOSTON (June 12, 2024) – 3Sixty Insights Inc., a leading research and consulting firm, and WorkforceAI.News, a news service providing news and insights about the use of AI and technology by HR functions, announced a partnership under which they will jointly produce and publish industry media products and analysis. Under the agreement, 3Sixty Insights will spearhead business development efforts for WorkforceAI, while the media company incorporates 3Sixty’s intelligence and analysis into its editorial package. Mark Feffer, editor and publisher of WorkforceAI, has joined 3Sixty Insights as a contributing analyst. “Our partnership with WorkforceAI will allow 3Sixty Insights to reach a wider range of industry leaders,” said 3Sixty Insights Founder and CEO Nicholas Biron. “Plus, working Mark Feffer’s insights into our line of products and services […]

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Monthly Research Recap | May 2024

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Upcoming Events Webinar: Strategies for Productivity, Talent Fit, and Business Performance | June 4th @ 9:30am PST Pamela Stroko, a seasoned HCM Leader with over 20 years of experience, has excelled in developing strategies that enhance employee experiences, drive productivity, and foster compelling cultures. In this Thought Leaders webinar, we’ll explore best practices in HCM leadership, the cost of inefficiency, the importance of talent fit and development, and unlocking employee potential to achieve extraordinary performance. isolved Connect | October 7 – 9, 2024 Join Pete Tiliakos, as he speaks at the upcoming isolved Connect user conference in Orlando, FL October 7 – 8, 2024. Register on the isolved Connect website: https://www.isolvedconnect.com/ The full event agenda can be found here: https://www.isolvedconnect.com/agenda   Recent Research Research Agenda: Workforce […]

#HRTechChat: Michelle Randall, Chief Marketing Officer at Playvox

#HRTechChat: Michelle Randall, Chief Marketing Officer at Playvox

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This episode of the #HRTechChat video podcast welcomes Playvox Chief Marketing Officer Michelle Randall. The sole focus of Playvox’s cloud software for human capital management for is the call center industry. When it comes to workforce management, especially scheduling, call centers are complex, challenging. Plus, everything we hear about the importance of the employee experiences is magnified at call centers. And everything we know about the impact of a positive employee experience on the customer experience is amplified at call centers. Deploy technology capable of improving agents’ quality of work-life balance, their employee wellbeing, and customers will have those positive experiences when they need it the most: when they get in touch with the call center. Michelle dives into the particulars, and I highly recommend […]

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Research Agenda: Human Capital Management 2022

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Many of the following themes for 2022 in human capital management build on the idea that every aspect of HCM has concrete and abstract expressions (3Sixty Insights BWSRN2142 – Concrete vs. Abstract HCM: The Power of “And,” April 2021)—easily measurable, tactical impacts (concrete), and less easily measurable, strategic impacts (abstract) all in the end affecting employee sentiment and, therefore, organizational success. This year’s themes also reflect the idea that advances in technology and in attitudes about HCM’s charter are blurring the lines between conventional silos of HCM. You cannot do performance management well anymore without combining it with better collaboration technology and a modern learning management system (LMS), for example. Even the long-ago newfangled term talent management has all but slinked away, replaced by notions […]

3Sixty Insights #HRTechChat: iCIMS Insights “Class of 2021 Report”

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Joining me for this, the latest episode of the 3Sixty Insights #HRTechChat video podcast, were two guests from iCIMS: Rhea Moss, director of data insights and customer intelligence, and Nicole Tucker, manager of talent acquisition. Together, we delved into the recently published “Class of 2021 Report.” Drawing on data from a survey “conducted among 500 U.S. human resource or recruiting professionals, 500 U.S. college seniors, 250 U.K. college seniors, and 250 France college seniors between April 9 and April 23, 2021,” iCIMS Insights explored the expectations and hopes that this year’s college graduates have for their first professional jobs. In the year that was 2020, industries of most stripes welcomed much discussion — and took much action — around bolstering and improving the employee experience. […]

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3Sixty Insight’s Announces Winners of the 2021 Transformation and Leadership Case Study Awards

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Boston, MA – June 10, 2021 – 3Sixty Insights today announced the winners of several awards for the ability to lead and transform organizations in exceptionally strategic and successful ways. Based on evidence from the related 3Sixty Insights case studies highlighting these leaders’ agility, creativity, and drive to persevere through challenging times, winners were chosen for three awards: Best Cultural Transformation, Best Digital Transformation, and Inspirational Leadership. Best Cultural Transformation – Awarded to Alex Smith, Chief Human Resources Officer for the City of Memphis: About five years ago, Alex Smith joined the City of Memphis to lead human resources there. Memphis had been struggling with a lack of employee engagement and high employee turnover, and the newly elected mayor at the time hired Smith as […]

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Research Note: Concrete vs. Abstract HCM: The Power of “And”

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We launched the 2021 Research Agenda for the human capital management practice area at 3Sixty Insights with an exploration into a new way of looking at HCM. The idea we advanced resonated deeply with vendors and users of HCM technology alike—that HCM has two hemispheres, the concrete and the abstract. To thrive, employers must appreciate and embrace both these understandings of HCM (3Sixty Insights BWSRP20111 Concrete vs. Abstract HCM: A New Way for Organizations to Look at HCM, November 2020). Accountants and others focused on the nuts and bolts of business understand concrete expressions of HCM such as gains in efficiencies and productivity. Others gravitate to abstract expressions of HCM, which comprise employees’ feelings and focus on the tributaries and outcomes of employer culture. Reality […]

3Sixty Insights #HRTechChat with Nicole Roberts, Vice President of People and Culture for MVAH Partners

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Nicole Roberts, vice president of people and culture at MVAH Partners, joined 3Sixty Insights for this episode of #HRTechChat. A member of the 3Sixty Insights Global Executive Advisory Council, Nicole started in her leadership role at MVAH a year ago, in March 2020 — just as the flurry of pandemic-related restrictions unfolded in the United States. The disruption profoundly affected the nature of her first several months on the job. On day one, for example, she took over internal employee communications. MVAH, a developer of affordable housing, has 7,000 units under its management across 15 states. The logistics around managing an already dispersed workforce suddenly under unprecedented, unique circumstances were significant and necessitated the expansion of her focus. Amidst all this, Nicole and her team […]