Upcoming Events
Webinar: Strategies for Productivity, Talent Fit, and Business Performance | June 4th @ 9:30am PST
Pamela Stroko, a seasoned HCM Leader with over 20 years of experience, has excelled in developing strategies that enhance employee experiences, drive productivity, and foster compelling cultures. In this Thought Leaders webinar, we’ll explore best practices in HCM leadership, the cost of inefficiency, the importance of talent fit and development, and unlocking employee potential to achieve extraordinary performance.
isolved Connect | October 7 – 9, 2024
Join Pete Tiliakos, as he speaks at the upcoming isolved Connect user conference in Orlando, FL October 7 – 8, 2024. Register on the isolved Connect website: https://www.isolvedconnect.com/ The full event agenda can be found here:Â https://www.isolvedconnect.com/agenda
Recent Research
Research Agenda: Workforce Management 2024
The Practice Area Perspective on Workforce Management delves into the critical challenges facing industries reliant on deskless workers, emphasizing the necessity of a positive employee experience for talent retention. From industries such as food & beverage to healthcare, the consistent presence of deskless workers is foundational, necessitating effective workforce management strategies. The research explores the role of technology, strategies, and enablers in optimizing frontline workforce management, focusing on addressing challenges such as technological adoption, language barriers, and tailoring solutions to diverse workforce needs. Additionally, it examines the impact of HRIS solutions on small businesses, transitioning from manual processes to HR systems, and the future trajectory of workforce management, including the integration of AI, biometrics, and touchless time & attendance systems to enhance overall employee experience and productivity.
Analyst Insight: Ready for Anything – How Skills Drive Organizational Resilience
This Analyst Insight explores the critical link between skills development and organizational resilience in the face of evolving market dynamics and technological disruptions. Emphasizing the significance of skills visibility, gap identification, and strategic reskilling initiatives, it underscores the role of platforms like Fuel50 in enabling organizations to effectively assess, map, and develop employee skills. Through interviews and insights, the piece highlights the importance of proactive skills management in optimizing workforce allocation, succession planning, and recruitment decisions. By addressing skills gaps through upskilling, reskilling, and right-skilling strategies, businesses can enhance their adaptability, innovation, and competitiveness, fostering a culture of continuous learning essential for long-term success.
The release of Visier’s Vee, a generative AI chatbot, marks a significant step in democratizing workforce data access. Vee, integrated with Microsoft Azure OpenAI, allows users to ask natural language queries, providing plain English responses tailored to their security level and permissions. This innovation aligns with Visier’s vision of empowering managers with direct access to workforce insights, promoting better people management, cost savings, and strategic decision-making. By removing barriers to data access and adoption, Vee streamlines processes, enabling more time for people-centric tasks. This launch represents a strategic move towards systemic HR, fostering integration across specialized HR functions and the broader business landscape. Through partnerships with Microsoft Teams and Paycor, Vee aims to deliver practical solutions for real customer problems, showcasing the tangible benefits of generative AI in HR technology.
2024 Payroll Profession Confidence Index
The 2024 Payroll Profession Confidence Index is a first-of-its-kind, annual sentiment-based analysis that provides the current ‘pulse of the payroll profession’ its operational health and maturity, and the value impact payroll and its leaders are delivering for their organizations globally.
Recent Articles
New Tech and Realistic Expectations
Technology is changing exponentially, and words like “AI” are becoming commonplace in the HRIS lexicon. Dylan Teggart advises businesses to be proactive and set realistic expectations, pausing to meticulously assess new technology before implementing it. This careful approach allows them to balance the thrilling prospects of the future with the practical realities of what new technology can deliver, instilling a sense of reassurance and confidence in their decision-making. The latest technology in the workplace should always enhance the efficiency of existing processes and make new ones more manageable to implement or develop.
Workforce Management & Payroll: More Than Just Paying People on Time
Picture the disappointment of payday when you realize your pay wasn’t deposited, your check wasn’t cut, or worse, you were underpaid due to a miscalculation. The detrimental effect that payroll errors can have on morale and trust in workforce management is significant and should not be ignored. In his most recent blog article, Dylan Teggart takes a look at how the effectiveness or ineffectiveness a payroll practice can have a lasting influence on your workforce management strategy.
Meeting Workers Where They Are
When you invest in HR technology, you should be investing in an exceptional employee experience. Focusing on the employee experience is a strategic move that can help unlock the full potential of a workforce. This empowerment can ignite a spark in your employees, propelling them to achieve new levels of productivity and success for your business.
Guest Post: Today’s HR Hero – A Skills and Competencies Blueprint
Amidst the uncertainties of a pandemic, HR professionals navigate heightened unpredictability and employee demands for career agency and wellbeing. Three key dimensions define this landscape: elevating organizational agility, leveraging AI for HCM, and emphasizing culture. HR must cultivate six essential competencies: readiness assessment, culture shaping, effective communication, adaptive HCM, synergy building, and data literacy. By mastering these skills, HR can lead organizations through change and succeed in today’s dynamic environment.
Closing the Gap – what can HR learn from the painful journey of your marketing department?
HR leaders can learn much from the journey of their marketing peers when it comes to establishing clear communication with their senior stakeholders, and communicating why their budget translates to business impact. This blog explores how HR can mirror the journey of the CMO in learning the language of the CEO and CFO.
WorkforceAI – Why SMBs are Good Prospects for the Right AI Solutions
Small and medium-sized businesses (SMBs) present a valuable opportunity for AI solutions providers. Despite often being overshadowed by larger enterprises, SMBs are heavy users of technology, with 95% of American small companies using at least one tech platform. They spend nearly $1.5 trillion annually on technology, and 3.2 million SMBs utilize cloud-based software. However, many SMBs have yet to adopt AI solutions, often due to cost concerns. By offering cost-effective AI tools that seamlessly integrate into existing workflows, providers can tap into this market and help SMBs enhance efficiency and productivity.
Agile Beyond Software: Transforming Marketing and Other Business Functions
Agile methodology, originally from software development, offers significant benefits when applied to other business functions like marketing. By adopting Agile principles such as iterative development, collaboration, flexibility, and customer focus, marketing teams can enhance their efficiency, responsiveness, and ability to deliver measurable results. Key practices include using sprints for focused work cycles, daily stand-up meetings for progress tracking, and visual management tools like kanban boards. These principles can also be extended to HR, Finance, and Operations, driving improved business outcomes across the organization through enhanced adaptability and customer-centricity.
Guest Council Post: Decoding complexity and the pivotal role of Artificial Intelligence
Complexity has traditionally been viewed as a negative disruption and a dominant rationale for why organizations do not achieve their strategic results. Simplification has been an overarching alternative theme and is often identified as the proposed solution for the organization but is this still the right choice given the advancements and potential as we engage with AI?
In B2B companies, the relationship between Sales and Marketing is often misunderstood, leading to conflicts and missed opportunities. Common myths include the beliefs that Sales and Marketing have different goals, Marketing only generates leads while Sales closes them, and that minimal communication is needed between the two teams. These misconceptions can be detrimental to business growth. Instead, Sales and Marketing should align on shared objectives, maintain regular communication, support each other throughout the sales process, and foster a collaborative culture. Dispelling these myths and encouraging cooperation will lead to better alignment, enhanced customer experiences, and increased revenue growth.
Recent Podcast and Videos
#HRTechChat: Streamlining Payroll with Tiffani Gray’s Expert Insights
Tiffani L. Gray brings over 20 years of experience to this #HRTechChat, where she speaks to Dylan Teggart about lessons learned, collaborative teams, and conversational AI. Currently, she holds the position of Payroll Manager at Riverside Health System, overseeing payroll for 11,000 employees. Tiffani’s impressive career includes working in payroll for the state of Virginia and serving as the Director of Membership of the Hampton Roads Chapter of PAYO (2020-2021 Past President) and Secretary of the Virginia Statewide Payroll Conference Board. Her outstanding contributions were recognized in 2022 when she was awarded the prestigious Payroll Professional of the Year by the VA Statewide Conference. In May of the same year, she was inducted into PAYO’s National Speaker Bureau and accepted as a Contributing Writer for PAYTECH magazine.
#HRTechChat: Unlocking HR Excellence with Lucia Valerio’s Transformative Strategies
Lucia Valerio, the head of HR at Lexar since 2023, boasts a remarkable 20-year journey in the HR world. Her expertise lies in HR strategy, where she has been instrumental in driving organizational growth and revolutionizing employee engagement through transformative HR strategies. In a conversation with Dylan Teggart, Lucia delves into her principles on revisiting the fundamentals, its implications for HR leaders and businesses, and the transformative impact of new trends and technology on the future of work.
#HRTechChat: Ayden Hodgins of New Entity HCM
AI is set to empower HR leaders and optimize time with functionalities like timekeeping and attendance. In our latest #HRTechChat, Dylan Teggart is joined by Ayden Hodgins of New Entity HCM to speak about the future of AI in HCM and how large language models will improve the future of work.
#HRTechChat: Lilith Christiansen on Unlocking Employee Potential Through Strategic Onboarding
Lilith Christiansen is the founder and lead consultant with HumanGenuity and co-author of the best-selling book Success Onboarding. She focuses on programs and processes that help people thrive in organizations. In this HRTechChat, Lilith discusses her approach to successful onboarding, first impressions, employee experience, and manager enablement, while touching on how new technology can play a role in these.
#HRTechChat: Transforming Health Equity with Siemens Healthineer’s Geoffrey Roche
3Sixty Insight’s Principal Analyst, Dylan Teggart, speaks with Geoffrey Roche of Siemens Healthineers. Geoffrey currently serves as the Director of Workforce Development at Siemens Healthineers, and is a leading thinker in the healthcare space with a focus on diversity, education, and health equity.
#HRTechChat: Meeting Workers Where They Are With Christine Nichlos & Jessica Oberto
In this episode of #HRTechChat, Dylan Teggart engages in a deep dive around the transformative realm of HR technology with guests, Christine Nichlos and Jessica Oberto from People Science. As the founder and CEO, Christine, along with Jessica, the director of Process Engineering, explore the pioneering HireGate technology—a strategic innovation designed to revolutionize the employee experience and recruitment process. This enlightening session unpacks the nuances of recruitment process outsourcing (RPO), advisory services, and the pivotal role of sophisticated technology in optimizing talent acquisition strategies. The conversation richly details how investing in such HR technology can unlock the latent potential of your workforce, igniting a fervor that propels employees to achieve unprecedented productivity and success, ultimately driving robust growth and innovation within any organization. Their insights not only highlight the challenges and breakthroughs shaping HR technology but also underscore the imperative of aligning recruitment practices with business objectives to cultivate a thriving corporate ecosystem.
#HRTechChat: Keirsten Gregg’s Crucial Insights on Talent Acquisition in Turbulent Times
In this HRTechChat, Dylan Teggart sits down with Keirsten Greggs of TRAP Recruiter. Keirsten has over two decades of experience in talent acquisition, onboarding, and training. Pulling from her experience in multiple sectors, including government, defense, and fintech, Keirsten walks us through the trends she’s seeing in recruitment and hiring, the need for talented HR professionals, and how companies are finding the best people.
#HRandPayroll20: Payroll Congress Debrief With Pete Tiliakos & Julie Fernandez
After a quick update from the road and Pete’s recent attendance at the UKG analyst event in Las Vegas, Pete and Julie opine and share their experiences from the 42nd Annual Payroll Congress in Nashville, TN…the Super Bowl of Payroll!
Guest Podcast: AI – Perception and Reality with Author and Analyst Geoff Webb
Mark Feffer welcomes Geoff Webb to this edition of PeopleTech. Geoff, an author and contributing analyst at 3Sixty Insights, has an impressive resume in technology and product development, including his role as isolved’s VP of solutions, product, and marketing strategy.
We are thrilled to introduce Angela Wagner, a seasoned professional whose remarkable insights and experience in workforce management logistics, particularly with multi-location operations, have set a new standard in the industry. Angela’s candid discussions, notably with Dylan Teggart and Nick Biron, have revealed not only the challenges but also the innovative strategies required to navigate the complexities of employee management across various regions. Her extensive background, highlighted during her impactful tenure at companies like Starbucks and Hilton, demonstrates her deep understanding of the operational intricacies faced by large organizations. Her ability to articulate these challenges and propose practical solutions makes her a vital voice in the ongoing dialogue about the future of workforce management. As we explore these topics further, Angela’s expertise will undoubtedly enrich our understanding and inspire new approaches to these perennial issues.
Video: Unveiling the Downfall of Industry Titans: Lessons from Sears and Beyond
As businesses once deemed invincible crumble, the harsh reality of today’s economic landscape becomes clear. In this exploration, Nick Biron dissects the anatomy of failure among major corporations and retail giants, revealing patterns of leadership myopia and missed opportunities. Sears, once a beacon of retail, serves as a stark example of how strategic missteps and an aversion to innovation can topple even the mightiest. Join us as we unravel the critical errors that transform industry titans into cautionary tales, highlighting the importance of adaptive foresight in an ever-evolving market.
Video: Mastering Vendor Differentiation – Beyond Features and Functionality
Join Nick Biron from 3Sixty Insights as he delves into the heart of what truly sets successful vendors apart. In this insightful video, Nick highlights the critical importance of storytelling and differentiating factors in standing out among the competition. Discover how focusing on unique strengths and industry-specific solutions can transform your approach and drive success in any market.
Video: Nicholas Biron on Maximizing Cloud Profitability Through Enhanced Customer Experience
Nicholas Biron from 3Sixty Insights delves into the transformative impact of cloud technology on the buying process and revenue models. He highlights key strategies for vendors to enhance customer retention and maximize profitability in a fast-paced cloud environment.
 Video: How Engaging with Research Firms Can Elevate Your Professional Journey
Nicholas Biron of 3Sixty Insights delves into the critical role of end users and practitioners in today’s research ecosystem, marking the second installment of our enlightening series on working with analysts. This concise exploration not only demystifies the decision-making processes but also emphasizes the unique, unbiased perspectives that research firms provide to foster informed, strategic choices in technology and career advancement. Dive into this essential guide to understand how leveraging expert insights can significantly enhance your professional trajectory and operational success.