UNLEASH’s “Ask The Analyst” brings together four HR technology analysts to examine the single factor most likely to determine which vendors win or lose contracts over the next 12 months. Representing 3Sixty Insights, Nicole Roberts, HR Industry Analyst, argues that […]
HR Dive Article: Human Capital Management Solutions Are Everywhere – So Why Aren’t Businesses Getting the Expected Value?
Organizations have spent years investing in Human Capital Management (HCM) technology to automate processes, improve HR compliance and support employees. Yet many continue to struggle with extracting meaningful value from those investments. The recent 3Sixty Insights Benchmark Report, Why half of businesses want to […]
Analyst Insight: Closing the HR Capability Gap – How the Insperity HRScale™ solution Combines Technology and Expertise for the Middle Market
Executive Summary Organizations today are operating under unprecedented pressure. Economic uncertainty, shifting workforce expectations, increasing regulatory complexity, and continued demands to improve operational efficiency are forcing businesses of all sizes to reevaluate how they manage their people, processes, and technology. […]
Payroll Used to Be a Transaction—Now It’s Part of the Employee Experience
Payroll can be one of the most overlooked functions within an organization. But over the past several decades, it’s also one that has undergone some of the most significant changes. What was once largely a transaction-focused organization getting people paid […]
#HRTechChat: Rick Torrence on Treating AI Like Electricity
In this episode of #HRTechChat, Dylan Teggart (Principal Analyst, 3Sixty Insights) is joined by Rick Torrence—Chief Sales Officer at PrismHR with over 35 years of experience across the payroll and HCM industry for a conversation about what happens once AI […]
Monthly Research Recap | August 2026
Upcoming Events HR Technology Conference & Exposition | October 20 – 22, 2026 Join the 3Sixty Insights team as they attend the upcoming HR Technology Conference & Exposition | October 20 – 22, 2026 at the Mandalay Bay in Las […]
HR Technology Conference & Exposition | October 20 – 22, 2026
Join the 3Sixty Insights team as they attend the upcoming HR Technology Conference & Exposition | October 20 – 22, 2026 at the Mandalay Bay in Las Vegas. To register or learn more about the conference you can visit the […]
Research Note: How Employee Listening Is Evolving and Why Manager Enablement Matters More Than Ever
A System Under Increasing Pressure Something is quietly breaking inside organizations, and most leadership teams recognize it, even if they can’t name it precisely. Across industries, organizations are grappling with growing managerial complexity as flatter structures, expanding spans of control, […]
Analyst Insight: PrismHR Live 2026
Sitting one mile high above sea level was the entrance to PrismHR’s 2026 customer conference, PrismHR LIVE, in Denver, Colorado. The setting seemed appropriate for a company that sets lofty goals for itself. When I was first formally introduced to […]
Moving Beyond AI Hype: How Voice Screening Agents Are Reshaping Talent Acquisition
AI in Talent Acquisition Requires More Than Automation Artificial intelligence continues to be one of the most discussed areas of innovation across HR technology. While vendors continue to introduce AI-powered capabilities designed to transform recruiting, the most important question remains: […]
Monthly Research Recap | July 2026
July was an incredibly productive month for the team at 3Sixty Insights, and before we highlight some of our recent research publications, we wanted to share a few company updates. Welcoming Robert Mattson to the Research Team In July, we […]
Infographic: PrismHR – Turning Client Graduation into Long-Term Growth
This infographic explores how PrismHR helps Professional Employer Organizations (PEOs) and Human Resources Outsourcing (HRO) providers retain growing clients by creating a structured “graduation” path from full-service PEO to hybrid and self-service HCM, rather than losing customers as their business […]
Research Note: Voice Screening Agents in Talent Acquisition – Balancing Speed, Scale, Candidate Experience, and Trust in AI-Augmented Hiring
Introduction Talent acquisition teams are under increasing pressure to hire faster, improve candidate experience, reduce recruiter burnout, and navigate a more complex hiring environment shaped by AI, automation, and evolving workforce expectations. Across industries, organizations are managing higher application volumes, […]
Where Can AI be Effective in Global Payroll and Compliance?
There is one common thread in every briefing I’m taking with HR Technology vendors, and that’s hearing their AI strategy. AI is not a differentiator. Every vendor, regardless of which AI platform they are using, is trying to solve relatively […]
Analyst Insight: The HRO Graduation Opportunity
Why Losing Clients is a Choice, Not an Inevitability & How Providers Can Retain SMB Clients Through Every Stage of Growth For small and mid-sized businesses (SMBs), Professional Employer Organizations (PEOs), Administrative Services Organizations (ASOs), and Payroll Service Bureaus (PSBs) […]
3Sixty Insights Welcomes Robert Mattson, Expanding Strategic Go-to-Market and Storytelling Expertise
Industry veteran brings decades of experience helping software providers create compelling messaging that differentiates their solutions, builds demand, and accelerates revenue growth. 3Sixty Insights is pleased to welcome Robert Mattson to its analyst team, strengthening the firm’s ability to help […]
Analyst Insight: Flexibility, Service and Trust – Where Partner Ecosystems Deliver and Where They Break
The Challenge for SMB Service Organizations Service organizations focused on small and midsize businesses (SMBs) operate in an increasingly complex and competitive environment. These organizations, referred to throughout this piece as partners, including (but not limited to) brokers, banks, CPAs, […]
Research Note: The Highs & Lows of AI Deployments
In August 2025, MIT issued the bold claim that 95% of AI pilots are failing. In a report called The GenAI Divide: State of AI in Business 2025 by MIT’s Project NANDA, they observed that organizational learning gaps were causing […]
Unleash Article: Ask The Analyst – Attrition Models Can Flag Dozens of Flight Risks at Once
The growing use of AI-powered attrition models is giving HR leaders unprecedented visibility into potential employee turnover, but identifying flight risks is only the first step. In this article from UNLEASH, industry analysts discuss what separates organizations that successfully leverage […]
Infographic: The Case for Service-Enabled HCM
This infographic highlights key findings from 3Sixty Insights’ benchmark research, completed in partnership with Insperity, on the growing importance of service-enabled HCM. The research reveals that while organizations continue to invest in HR technology, only 13% fully utilize their HCM […]









