Running the financial side of a small and mid-sized business (SMB) is complex enough, but adding workforce management, benefits, and compliance to the mix stretches capacity even thinner. For many SMBs, hiring a full-time HR professional is simply financially out of reach. It may then be a structural resource or workforce issue that makes HR underdeveloped, reactive, and disconnected from overall business results. As these businesses struggle to handle the increasing complexity of HR, payroll, and benefits management, these duties often fall to CFOs, controllers, or administrators who lack the time, resources, and expertise to manage the workforce strategically. When HR responsibilities are added to an existing role, it can seem unexpected since they weren’t part of the original job description or a focus of […]
Financials
3Sixty Insights Partners with PayrollOrg to Celebrate National Payroll Week 2025
At 3Sixty Insights, we recognize the critical role payroll professionals play in every organization—ensuring employees are paid accurately, on time, and with transparency. This year, we are proud to partner with PayrollOrg as a media partner for National Payroll Week (NPW) 2025, taking place September 1–5. Honoring Payroll Professionals and Educating the Public National Payroll Week is a nationwide initiative dedicated to recognizing the hard work of payroll teams and the millions of employees whose livelihoods depend on them. Beyond celebration, NPW is about education—helping workers understand their paychecks, benefits, and the importance of financial literacy. As part of our partnership, 3Sixty Insights will provide thought leadership, resources, and insights focused on the evolving role of payroll in the broader Human Capital Management (HCM) ecosystem. […]
Subscription Models: The Key to Accountability in Software and a Spotlight on Unit4’s Customer Success Approach
In today’s competitive market, subscription services have become a dominant go-to-market strategy for software vendors. This model fundamentally changes the dynamic between vendor and customer. Unlike traditional on-premises software, where vendors typically realize profits upfront and have less immediate incentive to deliver ongoing value, subscription-based models rely on customer retention and satisfaction to succeed. If the product or experience falls short, customers can easily churn. However, if vendors consistently deliver value, they foster long-term loyalty. This ongoing commitment keeps vendors accountable, pushing them to invest in robust customer experiences to drive growth and revenue. Yet, despite the growing importance of customer experience in a subscription model, many vendors are still catching up. Most still focus on new software features or flashy AI capabilities without prioritizing […]
Anatomy of a Decision: Magnox Ltd. Makes the Decision to Migrate HCM and FP&A to the UNIT4 Cloud
What You Need to Know 3Sixty Insights spoke with a customer of Unit4 whose choice to continue their transformation by moving their human capital management (HCM) and financial planning and analysis (FP&A) tools to the cloud helps illustrate several emerging realities. Much of the need for HCM resides beyond HR’s traditional scope. HCM technology is at its best when integrated seamlessly with other domains of the enterprise. It provides deep companywide insights into the organization’s people data. This, in turn, furnishes leadership and line managers alike with the information they need to make real-time, informed decisions on staffing for optimal organizational resilience—e.g., workforce agility, financial control, cashflow management, reduction in staff turnover, right-fit talent for organizational growth, etc. People-centric organizations tend to have forward-thinking leaders […]
Analyst Insight: Zoho Ex Apps Revolutionize Recruitment and Employee Workflows at Sngular to Deliver Valuable Efficiencies and Data Analytics
What You Need to Know Growth through expansion and, in particular, mergers-and-acquisition (M&A) transactions continues to be a fundamental business objective for businesses across all sectors and industries. In 2021, M&A activity totaled $5.9 trillion globally, breaking previous records. According to market experts, despite a drop in the first half of 2022, pre-pandemic numbers are returning. The rewards of growth by acquisition are considerable, particularly if broadening your services and product offerings becomes a key differentiator, thereby putting you in a much stronger position in the market. However, there are several considerations around expansion through M&A that can cause issues for companies during the integration phase and beyond. This Analyst Insight focuses on the scalability of your resources, especially around employee acquisition and workforce management. […]
The Launch of Zuora Secure Data Share for Snowflake Is Only Logical
“Star Trek: The Next Generation” isn’t quite the original, but The Borg absolutely deserve a place in the Pantheon of Sci-Fi nemeses right beside Klingons, Tribbles, and Harcourt Fenton Mudd. It’s impossible to work with enterprise application software and not be fascinated by The Borg. Advances in automation are constantly and inexorably being assimilated back into the enterprise collective. (Resistance is futile.) General ledger achieves automated input from accounts receivable (financials). Next, AR becomes connected to sales (CRM). Eventually, sales bills directly from the catalog (procurement) and automatically feeds commissions (payroll), which pays employees (human capital management, HCM) via bank accounts (treasury), and it all eventually becomes “ERP.” Or so we’d like to think… The first rule of assimilation (sorry, that’s Deep Space 9) is […]
The Opaqueness of Corporate Culture
Hat tip to The Economist‘s Bartleby column (and its unnamed author, Philip Coggan) for continuing to shine the light on possibly the most powerful business force on the planet — “corporate culture.” In my earliest career, “corporate culture” both built, and then savagely destroyed, the two then-world-leading enterprise application software companies, McCormack & Dodge and MSA: In 1983, Dun & Bradstreet Corporation bought McCormack & Dodge for what The Wall Street Journal suggested was around $50 million bucks In 1990, the inelegantly renamed “Dun & Bradstreet Software” bought its biggest competitor, MSA, for around $330 million bucks In 1996, the whole sorry mess of incompatible corporate culture was cleaned up and taken off D&B’s red-ink-bleeding books by GEAC for a fire sale valuation of around […]
Anatomy of a Decision: Family Service Rochester Elects to Partner With AssetHR and Implement isolved
What You Need to Know Many industries have struggled during the COVID-19 pandemic: supply chain issues, the Great Resignation, and ongoing shifts between remote and on-site work have plagued the majority of companies in nearly every field. The healthcare industry has had it worse than most. There are simply not enough qualified medical professionals to meet the global need. Ironically, just as work-life balance is gaining broad acceptance as a critical element of mental health, it has become nearly impossible for anyone working in healthcare to attain. With rampant burnout industry-wide, healthcare organizations are struggling with retention, and even the most well-intentioned are hard-pressed to improve the employee experiences they’re able to provide in the circumstances. A recent study conducted by isolved found that 36 […]
Analyst Insight: Legion Leverages Future-Of-Work Technology to Empower Hourly Workforces
What You Need to Know Hourly wage industries such as retail, food service, and hospitality — which comprise a majority of the U.S. workforce — have historically struggled with attracting and retaining good workers. Pandemic-fueled attrition in this sector has intensified the need to improve employee satisfaction. Companies seek efficient ways to plan and account for labor costs even as they comply with state and federal workforce regulations — all while creating a positive experience for employees, which impacts both productivity and repeat business from customers. By implementing capabilities in artificial intelligence (AI) and machine learning (ML), organizations are solving challenging problems and automating increasingly complex recurring tasks. AI, ML and other technology-powered solutions can manage concrete workforce management (WFM) issues such as compliance, budget […]
Infographic: Outsourcing Global Payroll: Getting Ahead on Employee Experience, Data Security, and Compliance
Getting global payroll right is mission-critical, and a significant share of the responsibility for it falls on CIOs, naturally. Absent order for the enterprise software ecosystem touching global payroll, so much can go wrong. This profoundly affects an organization’s people. The infographic here delves into the specifics around outsourcing global payroll—the seven warning signs that you should do, the three major upsides for your organization, and more. Read the full Research Note here: Research Note: Outsourcing Global Payroll: The Impact on Data Security & Compliance. Read the full Research Note here: Research Note: Outsourcing Global Payroll: The Impact on Data Security & Compliance.
Market Alert: Immedis Pay Reengineers the Way Companies Remit Cross-Border Payments to Employees, Tax Authorities, and Statutory Third Parties
What Happened In mid-July 2021, Immedis announced the availability of Immedis Pay, an automated solution for organizations to manage cross-border payments to their beneficiaries, including employees, tax authorities, and statutory third parties. Built on the foundation of everywhere-local expertise in global payroll, Immedis Pay gives companies local payments expertise across the globe to simplify payments, increase accuracy, and eliminate challenges with compliance. Cost savings from the use of Immedis’ network of API-connected local payment network providers and banking partners are significant. Immedis Pay currently delivers 99.98 percent error-free payments in 145 currencies across more than 200 countries. Background As part of its global payroll offering, Immedis has been expediting payments for customers since the vendor’s inception in 2016. The coincident expertise and global reach put […]
Channel Fish Anatomy of a Decision SAP Business One
The first decade of the 2000s saw a sea change in IT spending. Until about 2009, spending oversight was starkly different from what it has become at most companies today. Chief Information Officers were generally happy to sign off on anything that stayed within their budget, so IT departments were free to make the technological and system decisions they thought would be best since they would be supporting that technology should anything go wrong. In the last decade or so, however, there’s been a shift. It’s far more common today for every purchase decision to go through finance and other departments, involving colleagues who may be unfamiliar with the provider or the ultimate use of the system and potentially slowing the adoption process (3Sixty Insights […]
Research Agenda: Finance Research Practice H2 2021
Companies have benefitted from rapid deployment of cloud-based ERP. “Customization” once delayed legacy implementations, but now “Low/No Code” environments enable personalization and better adaptation to unique business requirements. As AI, IoT, and other acronym-rich trends increase the pace of change, rapid system updates and increased leverage of available capabilities become more and more valuable. Putting predictive, intelligent, and mobile capabilities into the hands of front-line resources will further increase the payoff. The Financials and ERP practice at 3Sixty Insights plans to explore these and other themes over the next 12 months: Concrete vs. Abstract Finance: A New Way for Organizations to Look at ERP Enterprise Structure vs Line-of-Business Initiatives: Achieving Balance in Location of Power Suite vs Point Solutions vs Specialized Systems: Where Should Finance […]
Research Agenda: Finance Research Practice 2021
Companies have benefitted from rapid deployment of cloud-based ERP. “Customization” once delayed legacy implementations, but now “Low/No Code” environments enable personalization and better adaptation to unique business requirements. As AI, IoT, and other acronym-rich trends increase the pace of change, rapid system updates and increased leverage of available capabilities become more and more valuable. Putting predictive, intelligent, and mobile capabilities into the hands of front-line resources will further increase the payoff. The Financials and ERP practice at 3Sixty Insights plans to explore these and other themes over the next 12 months: Concrete vs. Abstract Finance: A New Way for Organizations to Look at ERP Seeing Through the Haze: Where is Real Value in the Cloud? Data vs Information: The Rise of Analytics Enterprise Structure vs […]
News of the New World | Move Over Bitcoin—Robux Rising
Since Hewlett and Packard first redefined the garage, billionaire new-tech superstars have taken on a succession of cultural fixtures. The vaunted Sears and Roebuck catalog is now Amazon. Both Encyclopedia Britannica and Rand McNally are now Google. And everything from town criers to daily newspapers is now found on Twitter, Facebook, and the like. One similarity among these cultural sea changers is that they’re continually pushing the “real world” ever towards a digital doppelganger. Deeply in that spirit, David Baszucki joins Hewlett, Packard, Gates, Jobs, Bezos, Page, Brin, Zuckerberg, Dorsey, Musk, et al. etc. ad infinitum in the pantheon of new-tech billionaires. But where predecessors have repeatedly erased real-world institutions and interactions, Baszucki’s Roblox is firmly embracing them in an entirely new way. Not your […]





