The Guardian’s Chris Stokel-Walker penned the TechScape newsletter earlier this month. As any good piece and its author will do, it sets bells ringing. His immediate subject focuses on Twitter’s ending free access to its APIs, and calls into question […]
Enterprise Risk’s Race to the Bottom: Sexy SAIDI
Cue this one up for today’s soundtrack: https://www.youtube.com/watch?v=tSk5U4oHhu0 Today I learned the statistical acronym SAIDI: System Average Interruption Duration Index. It’s the internationally recognized formula for calculating the average outage duration for each customer served by a utility, and it’s […]
Measuring the Impact of Just-In-Time
In a perfect world, people do exactly what they’re paid to do. Trouble is, in an imperfect world, people also do exactly what they’re paid to do, but it isn’t quite the right thing. Compensation managers who design plans based […]
When Is a Software Company Not a Software Company?
From the newswire: Atos shareholder calls for chairman to resign. On paper and from a certain perspective, Atos’ business focus sounds great—among many other things, they’re a Platinum SAP partner, with lots of products and services to sell, and a […]
A Recipe to Evaluate Technology: How Big Is Your Picture?
I had opportunity this week to trot out one of my favorites from Nathan Myhrvold: “Among modern occupations, only cult leaders and TV weathermen rival the technological visionary’s ability to retain credibility despite all evidence to the contrary.” (It’s funny […]
Playground Rules for the World of Work
My colleague, Jennifer Dole, got me started this week with an extremely thoughtful piece on one of my lightning rod favorite topics—youth sports. (If you haven’t read Bob Bigelow’s book, Just Let the Kids Play, you really should). Because Jennifer […]
The Launch of Zuora Secure Data Share for Snowflake Is Only Logical
“Star Trek: The Next Generation” isn’t quite the original, but The Borg absolutely deserve a place in the Pantheon of Sci-Fi nemeses right beside Klingons, Tribbles, and Harcourt Fenton Mudd. It’s impossible to work with enterprise application software and not […]
The Opaqueness of Corporate Culture
Hat tip to The Economist‘s Bartleby column (and its unnamed author, Philip Coggan) for continuing to shine the light on possibly the most powerful business force on the planet — “corporate culture.” In my earliest career, “corporate culture” both built, […]
Paying and Getting Paid — The Future Is Already Out of the Barn
“I want it all, and I want it now!” belted the late, great Freddie Mercury on a criminally underrated song by the rock band Queen. Was he channeling typical first world consumers and employees from some four decades into the […]
Infographic: Outsourcing Global Payroll: Getting Ahead on Employee Experience, Data Security, and Compliance
Getting global payroll right is mission-critical, and a significant share of the responsibility for it falls on CIOs, naturally. Absent order for the enterprise software ecosystem touching global payroll, so much can go wrong. This profoundly affects an organization’s people. […]
Research Note: Outsourcing Global Payroll: The Impact on Data Security & Compliance
Payroll is a mission-critical activity. Personal fulfillment and career advancement are important, but for most people the main reason they go to work is for a paycheck. Get it wrong, and the ramifications can be swift and bruising. Nearly half […]
Square Meets the Moment with Afterpay
Square, the digital payments giant co-founded by Twitter CEO Jack Dorsey, has this week acquired Australian fintech company Afterpay. The announcement has already made the rounds; plenty of outlets have proffered their own predictions of the effects this acquisition will […]
Market Alert: Immedis Pay Reengineers the Way Companies Remit Cross-Border Payments to Employees, Tax Authorities, and Statutory Third Parties
What Happened In mid-July 2021, Immedis announced the availability of Immedis Pay, an automated solution for organizations to manage cross-border payments to their beneficiaries, including employees, tax authorities, and statutory third parties. Built on the foundation of everywhere-local expertise in […]
Channel Fish Anatomy of a Decision SAP Business One
The first decade of the 2000s saw a sea change in IT spending. Until about 2009, spending oversight was starkly different from what it has become at most companies today. Chief Information Officers were generally happy to sign off on […]
Research Agenda: Finance Research Practice H2 2021
Companies have benefitted from rapid deployment of cloud-based ERP. “Customization” once delayed legacy implementations, but now “Low/No Code” environments enable personalization and better adaptation to unique business requirements. As AI, IoT, and other acronym-rich trends increase the pace of change, […]
Tuning Up Your ERP/Finance Infrastructure
To judge the ultimate immaturity of the “Cloud” ERP/Finance solution market, look no further than the broad success of vendors offering MDM (Master Data Management) solutions. Ironically, one of the perennial leaders in the space is one of the biggest […]
Fintech, meet Foodtech
Markets are easily distracted by Fintech news. Just the other day, I found myself meandering around the internet researching a series of Fintech acquisitions that amounted to fewer than $8M in 2021 sales to a single-billion-dollar shrinking dinosaur. I woke […]
Research Agenda: Finance Research Practice 2021
Companies have benefitted from rapid deployment of cloud-based ERP. “Customization” once delayed legacy implementations, but now “Low/No Code” environments enable personalization and better adaptation to unique business requirements. As AI, IoT, and other acronym-rich trends increase the pace of change, […]
News of the New World | Move Over Bitcoin—Robux Rising
Since Hewlett and Packard first redefined the garage, billionaire new-tech superstars have taken on a succession of cultural fixtures. The vaunted Sears and Roebuck catalog is now Amazon. Both Encyclopedia Britannica and Rand McNally are now Google. And everything from […]
What do Kings of Leon, Jack Dorsey, and Sumner Redstone share in common?
Intellectual Property (IP), like music and video content, intersects with Software as a Service (SaaS) in every meaningful way. It’s fascinating to see so many threads knitting themselves together in the headlines from one single week. News about FinTech companies, […]














