Brent Skinner

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3Sixty Insights #HRTechChat with James Norwood, Chief Marketing and Strategy Officer of isolved

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Consider: It’s not necessarily that an employer has a performance management problem or, say, a learning management system problem. We must strive to marshal the discrete domains of human capital management, the silos, as one multidisciplinary instrument to solve employers’ people-related needs and challenges. This is the high-level strategic value in industry-specific and industry-tailored suites for HCM, in my opinion. They help us think about HCM more holistically. They help vendors and users alike of technology for HCM break free from silo-think. There’s plenty additional value, as well, for the industries these tailored HCM suites address. Software-as-a-service provider isolved recently launched People Cloud for Healthcare Services, a version of its HCM software suite exclusively for employers in health and medical services. To discuss the new […]

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Market Alert: Cornerstone’s Acquisition of EdCast Creates First Mature End-To-End Future-Of-Work Learning Suite From a Single Vendor

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What Happened In mid-March 2022, corporate learning solutions vendor Cornerstone announced that it has entered into a definitive agreement to acquire EdCast, provider of a learning experience platform. Once the acquisition is complete, as a result, the industry’s first mature end-to-end learning suite will be available from a single vendor. Background Following a long stint as a publicly traded company, Cornerstone returned to private ownership in late 2021, this time under the auspices of the private equity firm Clearlake Capital Group L.P. With this development for Cornerstone comes the flexibility and agility to compete in a crowded market for corporate learning technology and products. The acquisition of EdCast is evidence.   Download the full 3Sixty Insights Market Alert:

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Research Preview: Where and How Is HCM Best at Improving the Employee Experience?

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For 2022, 3Sixty Insights is exploring four main themes in human capital management (3Sixty Insights 3SIAG2214 – The 3Sixty Insights Human Capital Management Themes for 2022, January 2022). The following preview delves into the first of these, the title of this report. Background The idea that HCM is equal parts concrete and abstract resonates with stakeholders across the profession of HR and among creators and advocates of HCM technology for conventional applications and at the very edge and frontiers of the management of the employment of people (3Sixty Insights BWSRN2142 – Concrete vs. Abstract HCM: The Power of “And,” April 2021). In referring to these concepts of concrete and abstract HCM, some say hard and soft HCM. Others say tactical and strategic HCM. Whatever the […]

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Market Alert: Visier Launches People Cloud to Deliver Actionable Workforce Insights to Frontline Managers

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What Happened In early March 2022, Visier announced the launch of People Cloud. Powered by the vendor’s cloud-based, artificial intelligence–underpinned people analytics platform, Visier People Cloud is a hub that aggregates and combines people-related, work, and operational data from across an organization. Processing and analyzing this continuously updating dataset, Visier People Cloud pushes the results, as actionable insights, directly to managers and executives. Context Combined data from the far-flung, multiple corners of the enterprise presents much potential value to decision-makers. Unleash AI on it, and you have a recipe to mine deep insights into internal (and external) trends, helping leaders guide their companies in the right directions. From the perspective of HCM, analytics of these origins and of this caliber become far more dynamic, of […]

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Market Alert: isolved Launches a Version of Its People Cloud Suite Tailored for the Medical and Health Industries

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What Happened In late February 2022, isolved announced the availability of a healthcare services–tailored version of the isolved People Cloud™, a cloud-based end-to-end software suite for human capital management. isolved People Cloud for Healthcare Services addresses “critical areas like talent acquisition, human resources and payroll, workforce management and talent management,” the company’s press announcement noted. Context When it comes to HCM, the medical and health industries present especially demanding difficulties to overcome across a broad cross-section of the management of the employment of people: Finding and attracting well-matched, qualified talent — e.g., nurses in high demand, the correct specialists, and others Onboarding at times large, diverse populations of contractors, W2 employees, medical interns and other contributors and managing the related complex combination of accounts payable […]

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3Sixty Insights #HRTechChat with hireEZ’s CEO Steven Jiang and Head of Marketing Shannon Pritchett

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Early this month, at an event for analysts, news media, customers and others, the artificial intelligence-powered global talent platform formerly known as Hiretual announced that it had renamed itself hireEZ. I enjoyed attending virtually and learning the rationale for the name change. We also heard details around the $26 million in venture capital that hireEZ noted it had just raised to help drive the objective of the rebrand: becoming the first vendor to define outbound recruiting as a market segment. Following the event, it seemed natural to invite hireEZ CEO Steven Jiang and Head of Marketing Shannon Pritchett to the #HRTechChat video podcast. “We chose to rebrand to align with our company’s mission to create a new category,” Jiang said, during the podcast. “Our mission […]

Analysts and Influencers: How Can Vendors Work with Us?

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Industry analysts, industry influencers — who are we? What are we. What are the ways to work with us, as a solution vendor? How should solution vendors work with us? These are great questions. There are others. And it is the rare event where analysts and influencers, as panelists, get the opportunity to provide their thoughts on these issues, and directly to an open forum-style audience. The first day’s second session at HR Tech Alliances’ February Virtual Collaboration Zone: Partner Ecosystems Expo was just that, and it is my distinct pleasure to have appeared on this panel alongside several people I respect very much: my co-founder Nick Biron, fellow analysts in human capital management Pete Tialakos and Ben Eubanks, Rayanne Thorn Kreuger as master of […]

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Market Alert: Hiretual Changes Name to hireEZ to Define and Lead New Market Segment in Talent Acquisition: Outbound Recruiting

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What Happened Hiretual has changed its name to hireEZ. The rebranding coincides with the closing of $26 million in venture capital in early February 2022. With the help of this financial backing, hireEZ, headquartered in Mountain View, Calif., is turning its attention to fortifying and expanding its technology for the practice of outbound recruiting, a new market segment the company is first-to-market to define. Background and Factors at Play Founded in 2015, the vendor has launched several forward-thinking technologies for talent acquisition in the years since. Developed around needs for candidate engagement, modern talent pipelines, AI-powered sourcing, integrations with most of the common applicant tracking systems (ATS), and more, these innovations have intuitively led to the company’s rebranding. Outbound Recruiting The new focus, outbound recruiting, […]

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3Sixty Insights #HRTechChat with Maurik Dippel, Co-Founder and CEO of CircleLytics

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Technology has advanced to the point where we don’t really have to subject ourselves to the inflexibility of a number of traditional, conventional practices anymore, in human capital management. One of these is our approach to measuring employee engagement and collecting employee feedback. Technology has evolved. We can dive much deeper now and achieve several objectives at once. We have much more at our disposal now than just one-to-many surveys set to quarterly, twice-annual or yearly cadences. “We’re finding that a lot of the old ways, the conventional or traditional ways of doing things, just don’t cut it,” says Maurik Dippel, our guest for this episode of the #HRTechChat video podcast. Annual employee engagement surveys and the like just aren’t “up to the to the […]

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Analyst Insight: ServiceNow Transforms HR Ticketing to Help a Large, Global Organization Optimize the Employee Experience

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What You Need to Know We hear much about advocating for, protecting, improving, and optimizing the employee experience. The groundswell of voices has been building for a long time. Gallup began tracking industrywide employee engagement levels in 2000. This focus on a positive employee experience as the rightly presumed origins of many strategic aims in human capital management is long-established: improving retention, attracting the best talent, maximizing productivity, catalyzing innovation. And, at times, an employer’s deployed technology itself is the main obstacle or bridge to a positive employee experience. The lack of a proper ticketing system, for example, can beset HR with a heavy administrative and forensic workload in the department’s attempts to track and understand employees’ inquiries and make recommendations moving forward to support […]

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3Sixty Insights’ Brent Skinner Named as Influential Voice in onalytica’s Recently Published: Who’s Who in Future of Work

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Brent Skinner, 3Sixty Insights’ Co-Founder | Director & Principal Analyst HCM Research Practice has been named in the onalytica report: Who’s Who in Future of Work. The publisher, onalytica, is “an award-winning influencer marketing software platform that connects brands with topical influencer communities and helps them to scale and structure influencer programs globally.” Brent appeared in the “HR Tech” sub-section alongside several other, well-known analyst and influencers. From the report, “onalytica uses a unique combination of our proprietary software, human qualitative analysis and secondary research to analyze online and offline influence.” “It’s an honor to be included in onalytica’s report,” Brent said. “I like the firm’s algorithmic approach to building its annual list, as this is most useful to the brands and leaders in human […]

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Market Alert: Immedis Delivers More Power to Users in Q1 2022 With New Functionality in Analytics and Mobile Self-Service

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What Happened Immedis, the Ireland-headquartered global payroll outsourcer and related software provider, has announced that new analytics and mobile self-service functionality will be live in Q1 2022. Immedis Analytics will expand the breadth and depth of the company’s real-time data analytics, allowing users to both drill into data on a granular level and access centralized, consolidated reporting. Paired with persona-based mapping, these capabilities will provide Immedis clients the deep and detailed data they need to drive decision-making across the organization, while ensuring that their employees’ privacy is completely protected. The company will also launch a previously unavailable employee self-service functionality, which will be offered on both desktop and mobile platforms. Background For workforce planning purposes, as well as compliance, payroll data is extremely valuable to […]

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Research Agenda: Human Capital Management 2022

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Many of the following themes for 2022 in human capital management build on the idea that every aspect of HCM has concrete and abstract expressions (3Sixty Insights BWSRN2142 – Concrete vs. Abstract HCM: The Power of “And,” April 2021)—easily measurable, tactical impacts (concrete), and less easily measurable, strategic impacts (abstract) all in the end affecting employee sentiment and, therefore, organizational success. This year’s themes also reflect the idea that advances in technology and in attitudes about HCM’s charter are blurring the lines between conventional silos of HCM. You cannot do performance management well anymore without combining it with better collaboration technology and a modern learning management system (LMS), for example. Even the long-ago newfangled term talent management has all but slinked away, replaced by notions […]

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3Sixty Insights #HRTechChat with Doug Dennerline, CEO of Betterworks

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“The annual performance review process is pretty broken,” says Doug Dennerline, CEO of Betterworks and our latest guest on the 3Sixty Insights #HRTechChat video podcast. “It was created seventy years ago for hierarchical organizations,” which means it’s mismatched to manager-employee dynamics at most organizations today, according to Doug. His credentials and past experience leading well-known vendors in our space are formidable and lent gravitas to our discussion. And I happen to agree with him wholeheartedly. Years ago, in a previous professional life, I wrote about “a coming mass extinction in human capital management.” A result of advances in technology spurring an evolution in attitudes around how best to get the most out of employees, chief among the coming casualties would be the conventional, traditional annual […]

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Case Study: Crescent Community Health Center Sees Significant Efficiencies in Implementing and Expanding its isolved Deployment

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What You Need to Know Part-and-parcel of any HR function is, usually, a daunting volume of pressing administration and attendant risk mitigation necessary to managing the employment of people. If an HR department ever manages to lessen these activities’ tendency to monopolize practitioners’ day-to-day workload, the department’s leaders can begin to turn their focus to strategic concerns—namely, helping to ensure positive employee sentiment, the key ingredient driving improvements in the retention of employees, greater employee engagement and productivity, and more. Furthermore, smaller businesses stand much to gain from moving into modern software for human capital management—away from the low-tech or no-tech circumstances in which most of them begin their journey in HR (3Sixty Insights 3SICS21122 – Central Minnesotan Kensington Bank Reports Success in Implementing and […]

A Two-Year-Long Blip in Our Work Lives

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Nearly two years ago, the entire world of work and rest of the world battened down the hatches to slow the spread of COVID-19. Following a period of what might be described as one part shock and another part fight-or-flight cooperation, most of us began to brainstorm how we might return to normal or some semblance of a future not unlike the past. It’s been justifiable, the hope to get back to the way things had been for as long as we could remember. Those conversations are still happening. The return has yet to come. Two years is no longer a blip. The new normal is just that. It’s normal now. The word new does not connote anything other than that the new normal is […]

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3Sixty Insights #HRTechChat: Multinational Luxury Fashion Brand Shares Details of its Success with Workday

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Leaders from a major multinational luxury fashion brand joined us for this episode of the 3Sixty Insights #HRTechChat video podcast: Chief People Officer Abigail Wilmore and Vice President of Global People Operations Jay Barrett, both members of our Global Executive Advisory Council. This introduction is shorter than the usual. Our guests did a great job of describing their challenges and success in detail, and I encourage readers to view the episode. The fashion retailer has found immense value in Workday’s solutions as an indispensable tool to support and protect its employee experience over the course of the now nearly two-year-old pandemic. Abigail and Jay explained why this is so — and how it all came to be. Had they and their team kept the disparate, […]

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Research Note: Choose Your Own Adventure: Returning to the Workplace, Protecting the Employee Experience

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The world of work continues to claw back from its initial, hasty reactions to the pandemic and settle into more deliberate, longer-term responses and practices. In doing so, organizations have endeavored to recover from the disruption and make sense of the aftermath. Through surveys and introspection, many have examined the impacts their actions have had on their people. Against this backdrop, 3Sixty Insights continues with a keen interest in learning how related attitudes and realities have shifted around the employee experience—its importance, its priority. (3Sixty Insights BWSRP2154 – “COVID-19, WFH, and the Long View: Can HCM Protect the Employee Experience?,” May 2021). For one, our view of the relationship between HR and the employee experience has sharpened. Informed by observation, as well as interviews with […]

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3Sixty Insights #HRTechChat with Michael Spataro, Chief Delivery Officer for Legion

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For this, the latest episode of the 3Sixty Insights #HRTechChat video podcast, our guest was Michael Spataro, chief delivery officer for Legion, a provider of advanced technologies for workforce management (WFM). Michael and I enjoyed a wide-ranging, at once practical and philosophical discussion of organizations’ relationship with their hourly workforce in the retail and service industries. Legion’s software excels in helping employers in these industries support a strong, positive employee experience for their hourly staff. In the summer of 2020, Legion published a report sharing the findings of a survey the vendor conducted. Respondents comprised about 500 wage and hourly employees and approximately the same number of managers, all in retail and the service industries. An top-line breakdown of the many findings is available in […]

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Case Study: Central Minnesotan Kensington Bank Reports Success in Implementing and Expanding isolved via Partnership with AssetHR

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What You Need to Know Without modern technology for human capital management (HCM) and the advancements in automation it has to offer, HR is unnecessarily inefficient. This inefficiency can be especially pronounced at small organizations, where, typically, nothing at all aside from email, spreadsheets and paper is in place to manage it. It is this inefficiency that usually compels such organizations to seek relief. Here is where many potential pitfalls lurk. Choose the wrong solution, and the organization sets itself up for long-term difficulties in exchange for, possibly, short-term relief. Any organization that finds a trusted partner to help navigate the HCM vendor landscape and choose a capable solution and implement it in a capable way goes a long way in sparing itself future frustration […]