Human Capital Management

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Council Guest Post: HR Transformation – Implementing Agile Methodologies within HR for Flexibility and Responsiveness

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Transforming Human Resources for the Modern Era Introduction In an era where change is the only constant, traditional Human Resources (HR) practices often struggle to keep pace with the dynamic nature of modern business environments. Agile HR practices offer a transformative approach, enabling HR departments to become more flexible, responsive, and better aligned with organizational needs. Let’s delve into the concept of Agile HR, its benefits, and practical steps for implementation. Understanding Agile HR Agile methodologies, originally rooted in software development, emphasize iterative progress, collaboration, and responsiveness to change. When applied to HR, these principles help create a more adaptive and resilient HR function. Agile HR is characterized by the following core principles: Iterative Processes: Emphasizing continuous improvement through short, iterative cycles. Collaboration: Fostering cross-functional […]

#HRTechChat: The Economics of HR – Speaking the Language of Business with Maria Scarangella

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In this episode of #HRTechChat, Nicole Roberts is joined by Maria Scarangella to tackle one of the most persistent challenges facing HR today: proving business value in a climate defined by cost pressure, efficiency mandates, and heightened executive scrutiny. Drawing on her 37-year career at GEICO—including leadership of a $2.5B P&L—and her current work building Marstella, Maria explains why HR risks losing its strategic seat when it speaks only in HR metrics instead of business outcomes. Together, they explore how quantifying the true cost of hiring, onboarding, training, and turnover can fundamentally change executive decision-making—from smarter workforce planning to more targeted investments in technology and development. Maria outlines why “a lot” is not a number, how lifecycle cost visibility creates accountability across leaders, and why […]

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Monthly Research Recap | December 2025

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Recent Research Research Agenda: Changing Workplace Dynamics & The Future of Work in 2026 This 2026 research agenda from Dylan Teggart examines how accelerating AI adoption, shifting labor market dynamics, declining employee engagement, and mounting compliance complexity are fundamentally reshaping the world of work. As employers regain leverage and HR technology enters a period of consolidation and commoditization, the focus of this research is on separating signal from noise—understanding what is truly driving measurable workforce outcomes versus what remains aspirational rhetoric. Through in-depth analysis of real organizational experiences, technology decisions, and execution strategies across the employee lifecycle, this agenda aims to equip HR and business leaders with practical, data-driven insights to turn modern HR, AI, and workforce management investments into tangible results in 2026 and […]

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Research Agenda: Changing Workplace Dynamics & The Future of Work in 2026

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“The old system is gone. The new one has not yet formed,” said Canadian Prime Minister Mark Carney at the 2025 ASEAN Summit. While this is truer than ever for geopolitics, it’s also true for how we work. For the second (or even third) time this decade, the concept of “work” is changing, and AI is a big reason for it. Layoffs have begun at major tech companies driven by automation and a shift towards AI-driven work models, and within HR technology, there’s been significant consolidation and acquisition as vendors make investments that only the big players can handle. Offerings, messaging, pricing, and AI use are in flux, and we’ve yet to see how things will land. My research aims to help HR leaders make […]

#HRTechChat: Jeff Smith of 15Five on Building Better Managers in the Age of AI

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In this episode of #HRTechChat, Nicole Roberts sits down with Jeff Smith, COO of 15Five, to unpack what it really takes to build better managers in an era of AI, constant change, and overflowing HR to-do lists. A psychologist by training with deep R&D and product experience, Jeff brings a rare lens on how organizations can redesign systems, expectations, and technology to truly support people leaders—not just measure them. They dig into the mounting pressure on HR and managers, the shift from “HR owns all people issues” to shared accountability, and why management has to be treated as a daily practice, not a one-time promotion. Jeff explains how tools like 15Five and Kona AI can turn everyday one-on-ones into continuous performance data, simplify review cycles, […]

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Analyst Insight: What Makes a Certified Great Place To Work Company

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Many careers pages today seem to carry a badge: “Great Place To Work Certified.” But to the job market, what does it typically signal, and where does it fall short? As an analyst engaging with HR leaders, employees, and HR tech vendors, it seems like Great Place To Work certification is seen less as the sole indicator of a “good company” and more as part of a body of evidence that includes retention statistics, internal mobility metrics, cultural trends, and employee feedback initiatives. Taking a Closer Look Great Place To Work (GPTW) is a workplace culture consultancy that has spent over 30 years researching employee experience and positioning itself as a global authority on workplace culture. GPTW says more than 10,000 companies across 60 countries […]

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Council Guest Post: HR Transformation: Effective Communication Strategies

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Building Trust and Engagement through transparent and effective communication Introduction The landscape of Human Resources (HR) is continuously evolving, driven by technological advancements, globalization, and changing workforce dynamics. As organizations seek to stay competitive, HR transformation has become a vital process. However, any transformation journey can be fraught with challenges, and one of the most critical aspects of navigating these challenges is ensuring transparent and effective communication. Effective communication strategies not only facilitate the smooth implementation of changes but also build trust and engagement among employees. The Importance of Communication in HR Transformation Initiative Communication is the lifeblood of any organizational change. In the context of HR transformation, it ensures that all stakeholders are informed, engaged, and aligned with the transformation goals. Transparent communication helps […]

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Video: Executive Turnover Is Disrupting Business – Here’s How to Keep Momentum

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In this video Nicholas Biron explores the rising challenge of short executive tenures, now averaging around 18 months, and how this trend disrupts organizational strategy, marketing plans, and product execution. Drawing on research and firsthand observations, Nicholas emphasizes the importance of leadership retention and institutional knowledge for business success. He cautions that frequent executive changes can stall momentum, create strategic uncertainty, and ultimately hinder organizational growth.

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Monthly Research Recap | November 2025

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Recent Research: Research Agenda: 2026 Go-to-Market B2B This 2026 Go-to-Market B2B Research Agenda explores how efficiency, authenticity, and AI collaboration are reshaping modern revenue organizations. Building on insights from 2025, this year’s focus highlights five major shifts: the move toward efficiency as the dominant GTM operating model, the growing importance of human-centered advocacy supported by AI, the evolution of precision demand creation, the rise of Customer Success as a revenue engine, and the transformation of search and discovery driven by generative AI. Together, these themes capture the key questions and opportunities facing GTM leaders in 2026 and invite continued community input to refine and validate their real-world impact. Market Alert: Dayforce Expands Its Single AI Platform to Strengthen Enterprise HCM Capabilities Dayforce, Inc. is strengthening […]

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Analyst Insight: California Labor Laws and Compliance – Burden, Benchmark, or Competitive Advantage?

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In more than one phone call with customers, vendors, or other analysts in the HR technology industry, I’ve heard the claim that it’s hard to do business in the state of California. According to these conversations, the state is riddled with unnecessary compliance, too many hoops to jump through, a mountain of litigation risk, and constant changes to the rules. Business groups frequently cite labor, wage, and climate regulations as part of a broader, burdensome business environment. So, I decided to take a look. Is the situation in California really as out of control as people claim? Fact vs Fiction To start, there is a significant kernel of truth behind these claims, especially when compared to the rest of the United States. California’s 2025 statewide […]

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California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage? | Perception, Future Trends, and the Role of HR Tech

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Part 3 of 3: Perception, Future Trends, and the Role of HR Tech In this final installment, we shift from diagnosis to implications. After situating California within the US and global context, we’ll explore why the “impossible to operate” narrative persists and how HR technology can transform high-compliance environments into lasting advantages. High wages, aggressive enforcement, litigation exposure, and complex rules do create real operational friction, and business-oriented groups consistently highlight these burdens. But in practice, part of this also stems less from irrational rules but more from the collision of California’s modern workforce standards with outdated, under-resourced HR teams and fragmented systems. For many companies, these laws and their internal resources are like oil and water. Multi-jurisdiction employers face friction, especially if their HR […]

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California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage? | Global Context & Real-World Impacts

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Part 2 of 3: Global Context & Real-World Impacts Having established California as a state with high compliance standards in the US, this second installment broadens the perspective to a global context. We’ll compare California with similar economies and analyze how its policies impact workers and employers in real-world situations. How Does California Compare Globally? Compared to other major Western economies, California is much less extreme. To start, most of these countries already have many of these workplace laws in place, but also have unique nuances. In Canada, the American concept of “at-will employment” is not recognized and broadly considered illegal. Unlike in the US, where employment can be terminated at any time for any legal reason, Canadian employers are required to provide proper notice […]

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California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage? | Myths, Realities, and US Benchmarks

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Part 1 of 3: Myths, Realities, and US Benchmarks In more than one phone call with customers, vendors, or other analysts in the HR technology industry, I’ve heard the claim that it’s hard to do business in the state of California. According to these conversations, the state is riddled with unnecessary compliance, too many hoops to jump through, a mountain of litigation risk, and constant changes to the rules. Business groups frequently cite labor, wage, and climate regulations as part of a broader, burdensome business environment. So I decided to take a look. In this opening installment, I outline the context: Is California’s situation truly as dire as they say? Why do so many executives say that California presents challenges for employers, and what does […]

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Market Alert: Dayforce Expands Its Single AI Platform to Strengthen Enterprise HCM Capabilities

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Dayforce, Inc. is expanding its position in the HCM market with a series of AI-driven product enhancements designed to help large employers manage labor, compliance, and productivity more efficiently. The Minneapolis- and Toronto-based software company, which now counts many large-enterprise customers, along with the Government of Canada and federal agencies in the US, reports steady growth. With more than 7,000 customers using Dayforce, the company boasts a 98% customer retention rate and strong platform loyalty. Recent updates include Strategic Workforce Planning, Dayforce AI Workspace, and Dayforce AI Agents. All of these features are designed to help organizations connect workforce strategy to business outcomes within a single, AI-powered experience. Strategic Workforce Planning, accelerated by the acquisition of Agentnoon, enables the modeling and forecasting of skills, costs, […]

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Analyst Insight: AI Goes Nuclear

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AI – and with it, HR tech – are going for the nuclear option. No, I don’t mean the whole industry is about to go belly up (or at least I hope not), but in the literal sense of the word. Late last year, major AI and technology companies announced their bold plans to invest in nuclear technology to meet the growing energy demands of their industry. There has already been an avalanche of negative press about the energy demands of AI, or even the energy demands of a single query on an AI platform. The infrastructure that powers AI, such as servers and data centers, is placing a significant strain on the energy grids of many states, leading to increased market-rate controlled energy prices […]