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Is the Great Resignation to Blame for Corporate Shortcomings, We Think Not | Lessons Learned by JetBlue Failures

How many times have we heard that the Great Resignation is to blame for corporate shortcomings these days? Companies of all sizes, from small businesses to major multinational organizations, are struggling to keep up with demand. When they fall short, what’s behind that failure? Well, if simply repeating something makes it true, then the cause is a lack of employees. Certainly, staffing shortages can and will cause business to slow, but that shouldn’t lead to the large-scale disfunction we’re seeing in businesses today. The Great Resignation has simply become the scapegoat du jour—after all, it’s human nature to seek external sources on which to pin our failings. More often than not, though, we must look internally to find the true cause. Leaders of struggling businesses […]

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Rebel HR Guest Podcast: Leadership Training that Works with Tom Tonkin

Tom is an executive in Professional Services and the Software Sales area with over 25 years of business and technology experience. He is currently serving as Senior Principal, Change Management and Transformation, Thought Leadership and Advisory Services.  Tom was the CEO and Co-Founder of the Sales Conservatory, which helped sales leaders increase revenue through sales enablement, efficient, and effective sales processes. Tom spent a major part of his career at Oracle Corporation, 19 years to be exact.  He was the Senior Director of the Sales Performance Group in Oracle’s Global Sales Academy. He has also served in various leadership roles at Oracle in both Sales and Consulting, across midsize and enterprise customers, in North America and globally. Tom’s industry background includes Healthcare, Insurance, and Telecommunications, […]

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3Sixty Insights #HRTechChat with Rachel Jordan, Vice President of HCM Product Management at Unit4

Joining me for the #HRTechChat video podcast is Rachel Jordan. At Unit4, provider of business software for human capital management and enterprise resource planning, as well as financial planning and analysis, Rachel is vice president of HCM product management. Just like several of her fellow relatively new additions to leadership at Unit4, Rachel has a strong a pedigree in the industry. Unit4 is a vendor keen on finding the best ways to align and combine HCM, ERP and FP&A. The possibilities are intriguing, and you’ll be hearing more about these from 3Sixty Insights as we stroll through the second half of 2022. Think of this episode of the podcast as an appetizer. HCM technology (including the ethos behind it) has evolved drastically over the past […]

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Research Agenda: Human Capital Management 2022

Many of the following themes for 2022 in human capital management build on the idea that every aspect of HCM has concrete and abstract expressions (3Sixty Insights BWSRN2142 – Concrete vs. Abstract HCM: The Power of “And,” April 2021)—easily measurable, tactical impacts (concrete), and less easily measurable, strategic impacts (abstract) all in the end affecting employee sentiment and, therefore, organizational success. This year’s themes also reflect the idea that advances in technology and in attitudes about HCM’s charter are blurring the lines between conventional silos of HCM. You cannot do performance management well anymore without combining it with better collaboration technology and a modern learning management system (LMS), for example. Even the long-ago newfangled term talent management has all but slinked away, replaced by notions […]

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3Sixty Insight’s Announces Winners of the 2021 Transformation and Leadership Case Study Awards

Boston, MA – June 10, 2021 – 3Sixty Insights today announced the winners of several awards for the ability to lead and transform organizations in exceptionally strategic and successful ways. Based on evidence from the related 3Sixty Insights case studies highlighting these leaders’ agility, creativity, and drive to persevere through challenging times, winners were chosen for three awards: Best Cultural Transformation, Best Digital Transformation, and Inspirational Leadership. Best Cultural Transformation – Awarded to Alex Smith, Chief Human Resources Officer for the City of Memphis: About five years ago, Alex Smith joined the City of Memphis to lead human resources there. Memphis had been struggling with a lack of employee engagement and high employee turnover, and the newly elected mayor at the time hired Smith as […]

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Digitalizing Talent Learning & Development | Irene Riad – Global Executive Advisory Council Member

In May, Irene Riad joined the 3Sixty Insights End-User Global Executive Advisory Council (GEAC) Symposium to share her journey in selecting and deploying a global learning and development platform from Saba Software (now a part of Cornerstone OnDemand). In this video, Irene, herself a member of the GEAC, shares the background, the process and the lessons learned in selecting this solution. Irene’s presentation provides a recount of her team’s overall decision-making, implementation, and approach to global adoption, all of which they undertook amidst a global re-organization and the COVID-19 pandemic.

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Research Preview: COVID-19, WFH, and the Long View: Can HCM Protect the Employee Experience?

What happens when human capital management catches COVID-19? Late last year, we asked the question in our 2021 Research Agenda (3Sixty Insights BWSAG20101 Research Agenda 2021: Human Capital Management, October 2020). And, all last year and this, we saw the acute symptoms. Employers that didn’t have to shut down entirely transitioned by necessity to companywide work-from-home or hybrid arrangements. Organizations quickly learned they hadn’t properly anticipated or planned for the now well-documented, related challenges—of which there are many. Now, however, the aid of hindsight shows us that COVID-19 just may have provided a lasting boon to the employee experience—specifically to the idea that the employee experience matters and cannot be ignored. This may seem odd to contemplate. Never mind that it took a pandemic and […]

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