Small Business

3Sixty Insights - Case Study - Thumbnail

Case Study Vignette: Investing in Experience – How One Texas Restaurant Chain Carved Out a Special Place in the Hearts of Its Employees

Posted on by

Finding and keeping the best team is a constant challenge for any business. Every business, regardless of size, location, or industry is fundamentally defined by the people that work there. Every business is, at its heart, a people business. So, it’s not surprising that one of the biggest challenges any business faces is to ensure that they can recruit, develop, and retain the best employees. Yet for some industries, retention of talented staff can be especially difficult. This is especially true for restaurants, where employee turnover is often a constant problem. How can food services businesses keep great employees, especially when they may not be able to compete by simply paying more? This is the challenge faced by Lacey Davidson, Human Resources manager at Texas-based […]

3Sixty Insights - Case Study - Thumbnail

Case Study Vignette: How One New England Law Firm Helped Eliminate Paperwork in HR, Become More Efficient and Still Improve The Employee Experience

Posted on by

The Problem with Paper Many human resource (HR) departments still deal with the challenge of moving the day-to-day process for engaging employees off traditional and inefficient paper-based approaches to more modern, digital systems. HR, payroll, and benefits professionals often find themselves fighting tides of paperwork that not only slow them down but introduce expensive and difficult-to-remedy errors. Yet modern human capital management (HCM) platforms offer exactly that promise – the ability to not only eliminate errors in such critical tasks as payroll processing and benefits enrollment, but also to automate and accelerate many of the daily tasks facing HR departments, freeing them up to focus on building a more transformative and engaging employee experience. The Journey of Obermayer Rebmann Maxwell & Hippel When Sara Busch […]

3Sixty Insights - Case Study - Thumbnail

Case Study: CLEAN Cause Switches to Paycor For Efficiency, Time Savings, And Improved Customer Service

Posted on by

Not your average beverage provider, CLEAN Cause was founded by Wes Hurt after he had seen firsthand the impact of drug and alcohol addiction on the lives of Americans. Now, the company, headquartered in Austin, Texas, distributes a variety of caffeinated Fair Trade tea beverages and electrolyte packets nationwide, attracting active-lifestyle consumers seeking alternative organic products. Fifty percent of CLEAN Cause’s net profits or 5% of net revenues — whichever is greater — funds CLEAN Kickstarts, a housing initiative that bridges the gap between rehab and reintegration, providing support and structure for people in early recovery. In addition to promoting sober living in a safe environment, CLEAN Cause hires employees in recovery, empowering their journey toward a clean start and inspiring others with their resilience […]

WorkforceAI Logo

WorkforceAI – Why SMBs are Good Prospects for the Right AI Solutions

Posted on by

Small and medium-sized businesses (SMBs) present a valuable opportunity for AI solutions providers. Despite often being overshadowed by larger enterprises, SMBs are heavy users of technology, with 95% of American small companies using at least one tech platform. They spend nearly $1.5 trillion annually on technology, and 3.2 million SMBs utilize cloud-based software. However, many SMBs have yet to adopt AI solutions, often due to cost concerns. By offering cost-effective AI tools that seamlessly integrate into existing workflows, providers can tap into this market and help SMBs enhance efficiency and productivity. Article Excerpt:  In particular, small companies like tools that fit neatly into the flow of work, said Geoff Webb, a contributing analyst with the Boston-based analyst firm 3Sixty Insights. “The trick here is to […]

3Sixty Insights - Blog - Thumbnail

Blog: Standardizing Recruitment and Bettering the Employee Experience for the Success of Your Business

Posted on by

Small and medium-sized businesses with multiple locations could benefit from a centrally organized and standardized recruitment system. We examine how a consistent set of best practices and approaches can lead to higher employee retention and a more resilient organization. Previously in this series, I discussed how more data in a data-driven world isn’t always better. You can accumulate too much data too fast and find yourself devoting more and more time to managing it. One way to manage this is by streamlining your HR organization into a single solution that houses all your data in one space. However, I also touched on how not investing in technology out of buyer anxiety and fears about upfront costs can lead to even more money lost in the […]

3Sixty Insights - Analyst Insight -Thumbnail

Analyst Insight: Connection is the Key to Delivering Exceptional Business Performance

Posted on by

Though once declared “over,” the great resignation is still with us in a new form … it has given way to “the great I want something more from work,” where people want more opportunity, more development, individualized experiences and learning, coaching/mentoring, and an experience of being acknowledged for who they are and their unique contributions to the work. Then there is the great “I want more connection at work,” and the great, “I want to make a difference.” There is the need for a more personalized experience at work, greater autonomy, a culture of authenticity and belonging, and meaningful relationships with peers and team leaders. What Is Going On in the Talent Landscape? I have found it odd that the “great resignation” was declared to […]

3Sixty Insights Case Study Thumbnail

Case Study: Rutherford Investment Company Partners with isolved to Evolve from Operational to Strategic HR

Posted on by

What You Need to Know We often discuss digitization as a way to facilitate operational HR—the nitty gritty fundamentals, the necessities, the boxes that need to be checked. The assumption inherent in these conversations is that greasing the path for these compliance-oriented tasks will free up time for strategic HR, reducing administrative tedium in favor of higher-level, people-oriented efforts. This journey to HCM maturity is a long series of steps, each at once meaningful and small. It is a path to success we’ve seen unfold time and time again with users of isolved. Put these small steps aside, however. Consider also that it’s so often the small things that define the employee experience, always a priority no matter where an organization is in its HCM […]

Professional Employer Organizations: Getting From Operational to Strategic

Posted on by

When it comes to HR, most small businesses reach a point of reckoning. They finally realize they can’t wing it anymore, whether that be with accidental HR people or inadequate technology — or, for the latter, none at all beyond email, perhaps a shared drive, and standard-issue spreadsheet software. (Believe us when we say, even well past the second decade of the 21st century, we still see it all in the interviews 3Sixty Insights conducts with users….) Reaching their senses, small businesses eventually seek structure for all the complexities and red tape associated with the management of the employment of people. This is when they may call up the services of a typical professional employer organization. Most of the time, these employers are stretched as […]

#HRTechChat: Marta Weinstock, Senior Director of Operations at Rutherford Investment Company

#HRTechChat: Marta Weinstock, Senior Director of Operations at Rutherford Investment Company

Posted on by

Marta Weinstock, my guest for this episode of the #HRTechChat video podcast, is senior director of operations at California-based Rutherford Investment Company. Part of her charter at Rutherford Investments is to get human capital management as efficient as possible. Under the aegis of her leadership and the help of isolved, the employer’s journey along the road to HCM maturity has been sweeping and inspiring. With isolved, Marta has brought order to a previously dysfunctional, disorganized HR ecosystem. Leading the charge for digital transformation from the inside, Marta has witnessed first-hand not only the excellent capabilities found in isolved’s software-as-a-service People Cloud™, but also the highly attentive approach of isolved’s HR services team. Our #HRTechChat Series is also available as a podcast on the following platforms: […]

#HRTechChat: Make Work Better with Betterworks' Doug Dennerline & Jamie Aitken

#HRTechChat: Make Work Better with Betterworks’ Doug Dennerline & Jamie Aitken

Posted on by

Both my guests for this episode have appeared on the #HRTechChat video podcast previously — here, here and here — and it only made sense to host the two of them this time, at the same time. Why? Betterworks CEO Doug Dennerline and Vice President of HR Transformation Jamie Aitken have co-authored and published a book titled “Make Work Better,” and our discussion revolved around it. Let’s get something out of the way first. Employers have six ways to Sunday to make work better: make scheduling better for work-life balance, make onboarding better for immediate employee engagement (and faster time-to-productivity), make payroll better so employees get paid incorrectly less often, make on-the-job learning better so staff can build their careers… Have I missed anything? Probably, and […]

#HRTechChat: Megan Coen, Vice President of HR Services at isolved

#HRTechChat: Megan Coen, Vice President of HR Services at isolved

Posted on by

We talk a lot about the technology for human capital management. Amidst all the understandable hubbub, you’d think we’d find a panacea in the state of the art in technology for HCM. Today’s technology for HCM is indeed a marvel, after all, in its capabilities and in the promise it holds. It’s a promise not only for highly engaged people leaders looking to use the latest and greatest cloud software, but also for HR departments that could really just use some help in solving for basic needs. The idea that HR departments today can succeed with the help of highly capable technology alone is tempting to believe. In a way, that’s because it’s half true. Yes, it’s a welcome relief to automate operational processes. Yes, […]

Orbus-Software---Go1-Video-Thumbnail

Video: Orbus Software Surmounts Challenges in Employee Learning by Turning to Go1 for Curated Content

Posted on by

In this video, Brent Skinner walks viewers through an analysis of how and why Orbus Software turned to Go1 for part of the puzzle in overhauling their learning ecosystem. A provider of cloud software for digital transformation, Orbus wanted a diverse trove of learning content to curate and, thus, enliven employees’ skills development and training. Read the full report covered in the video here: Orbus Software Decides to Curate Go1-Sourced Content as Part of a Modernized Approach to Learning.

3Sixty Insights Case Study Thumbnail

Case Study Vignette: isolved Helps Lift Vibrant Nonprofit Philadelphia FIGHT Out of the “Paper-Lithic Era” of HR

Posted on by

There are several versions of the well-known HCM Maturity Model, a framework for understanding and pinpointing where HR departments are in their evolution and where they can eventually be, from purely operational to strategic. A helpful whitepaper walks readers through an easily accessible explanation of The Five Phases of HCM Maturity according to isolved—in order: Basic, Integrated, Automated, Developed, and Engaged. In commencing their journey through the phases of the HCM Maturity Model, HR departments first strive to become tight in workflow, introducing efficiency to the absolute essentials for employing people. When they ultimately become fully mature, they are proficient and effective in influencing the employee experience and employer brand. A lot happens in between. Meanwhile, so-called thought leaders in human capital management (HCM) like […]

3Sixty Insights Case Study Thumbnail

Case Study Vignette: isolved Spares Hands-On, Strategic People Leader and Owner of Right at Home North Shore LI the Hassles of Unautomated HR

Posted on by

Any business can benefit from gaining greater visibility into its people. Even basic information, such as their total numbers, whereabouts, hours worked, legal qualifications to do this work or that, and more, can be gold for not only the HR department, but also organizational leadership. This is as true for small businesses as for multinational corporations employing thousands. It would seem, from the outside looking in, that these stats should be a cinch to obtain for small employers. But ask HR people working at the thousands of small businesses in North America. They would probably tell you much of this information is hard to pin down. Especially when it comes to up-to-date data, the only kind that really makes a difference, it’s elusive and no […]

The Boston #isolvedRoadShow Episode of #HRTechChat with Guest Geoff Webb

The Boston #isolvedRoadShow Episode of #HRTechChat with Guest Geoff Webb

Posted on by

Last week, just before the morning’s program commenced at the Boston stop along the 2023 #isolvedRoadShow, this episode’s #HRTechChat video podcast guest Geoff Webb and I met for some impromptu “green room” time and joked that it was too bad the camera wasn’t rolling. Never fear, however: I plan to build on that very interesting discussion soon with a dedicated blog entry…. Following the conclusion of last Thursday’s itinerary at the Courtyard by Marriot, Geoff and I sat down for this episode of the podcast — recorded “in concert, so to speak,” from the Road Show floor. And this may be the right time to explain just what the 2023 isolved Road Show is, because it relates directly to the conversation captured here. A multiple-city […]

Neeyamo - Evolve Beyond Boarders - Brent Skinner-01

Presentation: Neeyamo’s Evolve Beyond Borders | EOR – Moving From Why to How

Posted on by

At Evolve Beyond Borders, Neeyamo’s Evolve Beyond Borders event in January 2023, 3Sixty Insights Co-Founder and HCM Practice Lead Brent Skinner delivered a spoke at length on the ways in which organizations expanding rapidly on a global scale can move from understanding the “why” of employers of record (EOR), to the “how.” Delivered in person in Atlanta, GA, his presentation was simulcast globally. Here is the recording.

3Sixty Insights Research Note Thumbnail

Research Note: How Small and Medium-Sized Companies Can be Empowered to Excel at Human Capital Management

Posted on by

What You Need to Know Small and mid-sized businesses (SMBs) tend to have different needs and requirements than large businesses — as well as different challenges. With typically under 1,000 employees and sometimes no more than a few dozen, constraints on both staff time and budgets in smaller organizations can create barriers to competing against larger enterprises for acquiring and retaining top talent. To help SMBs compete for the best, their system for human capital management (HCM) must harness the ability to deliver efficiencies, provide data-driven results and equip the teams using them to create the best possible employee experience. In this vein, 3Sixty Insights has examined delivering solutions for some of the biggest challenges that HR people face today and expect in the future. […]

3Sixty Insights Anatomy of a Decision

Anatomy of a Decision: Orbus Software Decides to Curate Go1-Sourced Content as Part of a Modernized Approach to Learning

Posted on by

The caliber of an employer’s learning ecosystem can be the catalyst for breakthroughs in training, upskilling, reskilling and career pathing—or an impediment to it all. Absent the state of the art in thinking and software for learning on the job, organizations struggle to set goals for their people or have an effective impact on overall internal culture. So learning has always been incredibly important in the workplace, and the proliferation of work-from-home (WFH), work-from-anywhere (WFA), hybrid work, and more has only laid bare and underscored this importance. More than ever, organizations must lean heavily on their learning ecosystems—the learning management system (LMS), the content feeding it, and anything else involved. The all-important employee experience hangs in the balance. What You Need to Know About This […]

#HRTechChat: Geoff Webb, Vice President of Solutions, Product, and Marketing Strategy at isolved

#HRTechChat: Geoff Webb, Vice President of Solution Strategy at isolved

Posted on by

“I think we’re now in the post Great Resignation world. We’re into what is next,” said Geoff Webb, vice president of solution strategy at isolved and my guest for this episode of the #HRTechChat video podcast. We’ve spoken with Geoff on a number of occasions, and it was a real pleasure to do a deep-dive with him looking into the results of isolved’s report titled “Pause, Pivot or Plan: HR Trends of 2023.” During the recording, by the way, I failed to mention that Goeff is also a member of our Global Executive Advisory Council. And, while we’re discussing “slightly slight” oversights, it’s probably incumbent upon me to inform readers: during the episode, we also mistakenly noted that this report would “be live soon,” when, […]

Engagedly's Impact on Employee Experience

Webinar: Engagedly’s Impact on Employee Experience & Productivity in Hybrid Work Environment With Jennifer Dole

Posted on by

Recent research conducted by Sixty Insights shows that the implementation of Engagedly can have a positive effect on employee experience and productivity. Jennifer Dole from 3Sixty Insights recently presented our findings which provide organizations with a framework to evaluate the value that they gain from using Engagedly’s offerings. In this session, Jennifer shares stories from several HR leaders on how Engagedly impacts employee experience and productivity in a hybrid work environment. These stories embody the aspiration every HR department has to overcome administrative obstacles, to become less reactive and more proactive, and to transform HR into a strategic, influential agent within the organization, a true asset to senior leadership. These aspirational stories would not be possible without the investment of time from Casey Sanders at […]