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Case Study: Peabody Saves Cost & Time Entrusting Benefits Administration to Empyrean

What if your team could truly free up time to focus on your core business? That’s what leading coal producer Peabody experienced. A global enterprise headquartered in St. Louis, Missouri, Peabody operates 17 mines and serves customers in more than 20 countries. In her 30 years at Peabody, Vice President of Total Rewards, Julie Nadolny has helped build a strong HR team, many with 20+ years’ tenure, to administer health & welfare plans, retirement programs, executive and broad-based compensation programs, and more. But how could they most effectively administer varied benefit plans to Peabody’s 3,500 U.S. employees? Peabody emerged from tough economic conditions in 2017 committed to downsizing legacy costs associated with the 141-yearold business. As Peabody examined its expenses, Nadolny and her team sought […]

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Research Note: The Professional Employer Organization: Operational Solution and Strategic Partner for HR Departments in the Midmarket

Chosen correctly and engaged with optimally, a professional employer organization (PEO) can increase a midmarket HR department’s tactical capacity and enhance these HR leaders’ strategic impact on the organization. Drawing on interviews with subject matter experts at Insperity, as well as customers of this PEO, the following pages present key considerations that decision-makers at mid-sized organizations should look at in considering whether to engage with a PEO. These considerations are twofold: PEOs’ critical importance as a solution for heavy operational challenges related to HR at midmarket-sized organizations PEOs’ great potential as a strategic partner to HR departments at these same organizations What Are PEOs? PEOs provide integrated services to effectively manage critical HR responsibilities and employer risks for clients. They deliver these services and assume […]

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Research Note: How Small and Medium-Sized Companies Can be Empowered to Excel at Human Capital Management

What You Need to Know Small and mid-sized businesses (SMBs) tend to have different needs and requirements than large businesses — as well as different challenges. With typically under 1,000 employees and sometimes no more than a few dozen, constraints on both staff time and budgets in smaller organizations can create barriers to competing against larger enterprises for acquiring and retaining top talent. To help SMBs compete for the best, their system for human capital management (HCM) must harness the ability to deliver efficiencies, provide data-driven results and equip the teams using them to create the best possible employee experience. In this vein, 3Sixty Insights has examined delivering solutions for some of the biggest challenges that HR people face today and expect in the future. […]

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Analyst Insight: How Artificial Intelligence Bridges Talent Acquisition and Talent Management to Improve Recruitment and Retention

This Analyst Insight explains why self-evolving skills ontologies built the right way with artificial intelligence are fundamental to organizational success. They enable employers to find and keep the right people by aligning skills data across talent management and talent acquisition. Threading through the employee experience, Responsible AI must be the guiding ethos. Bridging and Aligning Talent Acquisition and Talent Management with AI Gartner’s Top Five HR Trends and Priorities for 2022 survey reveals HR concerns that more and new skills are needed, rising turnover is increasing competition for talent, and organizations are facing more pressure to improve diversity, equity and inclusion (DEI) initiatives. In the areas of talent acquisition and talent management, fortunately, AI is providing part of the answer. It offers effective ways to […]

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Research Note: Clif Bar Steadily Improves Organizational Agility via Innovation in Payroll, Employee Mobility, and More With the Help of UKG

What You Need to Know As reported by Forbes magazine and strongly suggested by 3Sixty Insights’ investigation, the pandemic has shifted the focus from where employees work to how they work while eliminating borders between companies, people and countries (3Sixty Insights BWSRN2211 – “Choose Your Own Adventure: Returning to the Workplace, Protecting the Employee Experience,” January 2022). Employee mobility has become a competitive advantage and necessity for any employer currently operating internationally or hoping to do so. Ideally, the organization aspiring to install an operational framework to support a borderless workforce will marshal, potentially, a broad spectrum of software for human capital management (HCM). As mundane as they may be, however, tools to comply with a widely varying regulatory landscape, along with an efficient payroll […]

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Research Note: Global Mobility – Strategize for the Employee Experience and Related Organizational Success

What You Need to Know Traditionally, organizations have expanded into other countries in order to engage with new audiences in new ways and diversify perspectives to meet global demands, among other reasons that could vary from cost control, employee satisfaction and speed to market. What’s less traditional, but has been brewing for years, is the emergence of a borderless workforce. Catalysts precipitating this most viscerally have been advancements in technology to support payroll, compliance, employee communication, hiring, and collaboration across international organizational footprints that are vast. An even greater factor has been so-called economic globalism. In tandem to all this, attitudes over the idea of a borderless workforce have fallen in line, largely in support of the trend. Against this backdrop, the response of employers […]

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Analyst Insight: Strategizing for High-Volume Hiring Success

What You Need to Know Many larger organizations with customer service and support roles are in the practice of hiring hundreds or even thousands of positions a year – even more for those with high-volume seasonal needs such as retail, warehouse and delivery services. Other industries also prone to high-volume hiring needs, such as healthcare and commercial air travel, are constantly fighting the competition for in-demand, highly specialized talent. But traditional hiring practices for high-volume hiring can add unnecessary steps to the application and screening processes for roles that may only have basic candidate prerequisites, while the sheer volume of applicants could clog candidate review and interview processes. In addition, a lengthy time-to-offer may mean missing out on candidates who are applying to multiple companies […]

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Analyst Insight: Legion Leverages Future-Of-Work Technology to Empower Hourly Workforces

What You Need to Know Hourly wage industries such as retail, food service, and hospitality — which comprise a majority of the U.S. workforce — have historically struggled with attracting and retaining good workers. Pandemic-fueled attrition in this sector has intensified the need to improve employee satisfaction. Companies seek efficient ways to plan and account for labor costs even as they comply with state and federal workforce regulations — all while creating a positive experience for employees, which impacts both productivity and repeat business from customers. By implementing capabilities in artificial intelligence (AI) and machine learning (ML), organizations are solving challenging problems and automating increasingly complex recurring tasks. AI, ML and other technology-powered solutions can manage concrete workforce management (WFM) issues such as compliance, budget […]