Research Note: The Professional Employer Organization: Operational Solution and Strategic Partner for HR Departments in the Midmarket

Research Note: The Professional Employer Organization: Operational Solution and Strategic Partner for HR Departments in the MidmarketChosen correctly and engaged with optimally, a professional employer organization (PEO) can increase a midmarket HR department’s tactical capacity and enhance these HR leaders’ strategic impact on the organization. Drawing on interviews with subject matter experts at Insperity, as well as customers of this PEO, the following pages present key considerations that decision-makers at mid-sized organizations should look at in considering whether to engage with a PEO. These considerations are twofold:
PEOs’ critical importance as a solution for heavy operational challenges related to HR at midmarket-sized organizations
PEOs’ great potential as a strategic partner to HR departments at these same organizations

What Are PEOs?

PEOs provide integrated services to effectively manage critical HR responsibilities and employer risks for clients. They deliver these services and assume responsibility for many employer-related liabilities as agreed with the client. But how does that look for mid-sized organizations — and for small businesses that are scaling up?

About This Report

Seeking insight from a PEO with a successful history of partnering with small and midmarket clients, 3Sixty Insights spoke with seasoned PEO leaders at Insperity. They shared their knowledge as to how growing employers can seek the optimal blend of technology and exceptional service to ensure that their capabilities in HR mature commensurately. In speaking with customers of Insperity, too, 3Sixty Insights unearthed powerful evidence of Insperity’s prowess in these regards, as a PEO, in providing a high level of customer care.

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