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Monthly Research Recap | March 2026

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Recent Research: Research Agenda: Bridging Leadership and Labor – 3Sixty Insights’ 2026 Combined Workforce Agenda This Combined Workforce Agenda outlines the key research priorities for 2026 from 3Sixty Insights, focusing on how organizations can bridge leadership strategy and employee experience in the modern workplace. The agenda integrates perspectives from two analysts — Nicole Roberts and Dylan Teggart — each with complementary emphases on organizational leadership capability, workforce strategy, labor market dynamics, and technology-enabled work execution. Analyst Insight: California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage? This Analyst Insight examines the widely held perception that California’s labor laws make the state unusually difficult for businesses to operate in. While the analysis finds that California does impose more complex compliance requirements than most U.S. states, […]

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Analyst Insight: Platform Evolved Into a Partner-Led HCM Ecosystem Serving 200K+ Employers and 9M Workers

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Introduction Since 3Sixty Insights’ founding in 2017, we’ve seen a number of vendors come and go. One vendor in particular has consistently stood out to us as one to watch: isolved. 3Sixty Insights has referenced or partnered with isolved on more pieces than we can count. Their work with us has been a signal of their improvement in third-party perspectives, customer listening, and building a better product one day at a time. This perspective has provided us with visibility into their evolution and strategic long game, marked by thoughtful expansion and an unwavering focus on customer success and frontline workers. A Compliance Origin Story isolved’s origins trace back to the compliance shockwaves of COBRA-era benefits administration. The 1986 federal COBRA law (Consolidated Omnibus Budget Reconciliation […]

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Monthly Research Recap | November 2025

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Recent Research: Research Agenda: 2026 Go-to-Market B2B This 2026 Go-to-Market B2B Research Agenda explores how efficiency, authenticity, and AI collaboration are reshaping modern revenue organizations. Building on insights from 2025, this year’s focus highlights five major shifts: the move toward efficiency as the dominant GTM operating model, the growing importance of human-centered advocacy supported by AI, the evolution of precision demand creation, the rise of Customer Success as a revenue engine, and the transformation of search and discovery driven by generative AI. Together, these themes capture the key questions and opportunities facing GTM leaders in 2026 and invite continued community input to refine and validate their real-world impact. Market Alert: Dayforce Expands Its Single AI Platform to Strengthen Enterprise HCM Capabilities Dayforce, Inc. is strengthening […]

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Analyst Insight: California Labor Laws and Compliance – Burden, Benchmark, or Competitive Advantage?

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In more than one phone call with customers, vendors, or other analysts in the HR technology industry, I’ve heard the claim that it’s hard to do business in the state of California. According to these conversations, the state is riddled with unnecessary compliance, too many hoops to jump through, a mountain of litigation risk, and constant changes to the rules. Business groups frequently cite labor, wage, and climate regulations as part of a broader, burdensome business environment. So, I decided to take a look. Is the situation in California really as out of control as people claim? Fact vs Fiction To start, there is a significant kernel of truth behind these claims, especially when compared to the rest of the United States. California’s 2025 statewide […]

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California Labor Laws and Compliance: Burden, Benchmark, or Competitive Advantage? | Perception, Future Trends, and the Role of HR Tech

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Part 3 of 3: Perception, Future Trends, and the Role of HR Tech In this final installment, we shift from diagnosis to implications. After situating California within the US and global context, we’ll explore why the “impossible to operate” narrative persists and how HR technology can transform high-compliance environments into lasting advantages. High wages, aggressive enforcement, litigation exposure, and complex rules do create real operational friction, and business-oriented groups consistently highlight these burdens. But in practice, part of this also stems less from irrational rules but more from the collision of California’s modern workforce standards with outdated, under-resourced HR teams and fragmented systems. For many companies, these laws and their internal resources are like oil and water. Multi-jurisdiction employers face friction, especially if their HR […]

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AT&T’s Market-Based Culture Shift and What It Reveals About the Future of Work – Part 2 of 2

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AT&T’s Market-Based Culture Shift and What It Reveals About the Future of Work Part 2 of 2: What It Means for the Job Market, HR Leaders, and the Future of Performance Management Editors note: This is the second part of a two part series on this topic. For the first part, you can find it here [hyperlink]. In my first installment of this series, I broke down AT&T CEO John Stankey’s memo to employees and what it reveals about the company’s shift toward a market-based culture — one focused on competition, accountability, and performance metrics. In this follow-up, I explore how that shift fits within today’s job market and what it means for HR and leadership. Is This What the Modern Job Market is Asking […]

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Monthly Research Recap | September 2025

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Recent Research: Market Alert: Workday to Acquire Paradox, Expanding AI Capabilities in Talent Acquisition Workday has announced its intent to acquire Paradox, a leading provider of conversational AI tools built for high-volume recruiting. This acquisition—expected to close in October pending regulatory approvals—positions Workday to unify candidate discovery, engagement, and onboarding in a single AI-powered talent acquisition suite. Paradox’s conversational AI, known for improving time-to-hire and conversion rates, will integrate with Workday Recruiting to deliver natural-language experiences, automated scheduling, and scalable candidate communications. Together with its previous acquisition of HiredScore, Workday continues to extend its reach beyond traditional enterprise recruiting toward high-volume, frontline, and contingent hiring—replacing fragmented recruiting tools with an end-to-end, AI-driven experience. Research Note: Risk to Retention – Background Screening as a Strategy Forward-thinking […]

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Case Study: From CFO to Accidental HR Leader – How isolved Turned One SMB Manager Into a Thriving HR & Payroll Organization

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Introduction Many small and medium-sized businesses depend on their financial leaders to handle HR and other administrative tasks, regardless of their background and expertise. This includes roles like CEO, CFO, and Controller — often ones that have little experience or training in matters related to recruiting, hiring, and managing the workforce, yet oversee the company’s talent acquisition and management. In such situations, the workforce gets short shrift. HR-related issues receive only the time they require, not the time they need. Despite the manager’s best intentions, areas like engagement, workplace culture, and performance management fall by the wayside. Since spending time on HR means less time for budgeting, forecasting, taxes, and compliance, the manager’s core function suffers as well. This can hurt the company, especially as […]

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Analyst Insight: From HR Burden to Business Growth – Why SMB CFOs Need Modern HR Solutions to Drive Workforce Strategy

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For most small and mid-sized businesses, the idea of having a dedicated Human Resources department, let alone a full-time HR specialist, feels like a luxury. Budgets are tight, margins are slim, and every hire must contribute directly to growth or business operations. That’s certainly not ideal, but it is a reality that forces many business owners to assign HR-related tasks—like payroll, benefits administration, and compliance—to someone who’s already an employee, perhaps the CFO, a trusted financial manager, or even the office administrator. It makes sense: If someone’s already managing the likes of accounts payable, taxes, and budgets, why not have them process payroll and administer benefits as well? But there’s a rub: Such arrangements can burden those involved with responsibilities that are outside their training, […]

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Analyst Insight: Accountants & Bankers – The Unexpected HR Allies Helping SMB Payroll and Compliance

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Introduction For many small and mid-sized businesses, there’s no such thing as an “HR department.” Budgets are tight, margins are slim, and every hire must quickly and directly contribute to growth or business operations. Typically, SMBs handle HR in one of two ways. They may fold recruiting, benefits, performance management, and other related functions into a selected manager’s to-do list. Or they outsource HR to one of the company’s trusted advisors, like their bank or CPA. In those cases, the accountant who closes the books each month might handle payroll, track paid leave, and help the business owner analyze labor costs. The banker who sets up a line of credit may offer advice on employee benefits. That’s certainly not ideal, but it makes sense: If […]

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Monthly Research Recap | August 2025

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Recent News: 3Sixty Insights Welcomes Nicole Roberts as HR Industry Analyst 3Sixty Insights Welcomes Nicole Roberts as HR Industry Analyst. We’re thrilled to announce that Nicole Roberts has joined the 3Sixty Insights team as an HR Industry Analyst, focusing on Workforce Strategy and Innovation. Nicole brings a practitioner’s perspective to the evolving world of work, helping bridge the gap between technology, strategy, and the people experience. 3Sixty Insights Partners with PayrollOrg to Celebrate National Payroll Week 2025 3Sixty Insights is proud to partner with PayrollOrg for National Payroll Week 2025 (September 1–5), celebrating the critical role payroll professionals play in ensuring employees are paid accurately and on time. Beyond recognition, this partnership focuses on education and empowerment, helping workers better understand their paychecks and financial […]

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Video: SMB HR Challenges – How Financial Services and HCM Technology Converge

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In this video, Geoff Webb explores new research with isolved on the growing convergence between financial services, accounting, and HCM technology. Small and midsize businesses are increasingly turning to their financial and advisory partners not only for accounting and payroll, but also for HR services, risk management, and employee management support. The discussion highlights how solutions like isolved’s end-to-end platform empower financial institutions and their clients to manage complexity, reduce risk, and unlock greater profitability by bringing together people, processes, and technology.

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Research Note: The Hidden Costs of Being the HR Hero – How SMBs Use isolved to Turn Compliance Headaches into Strategic Growth

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Running the financial side of a small and mid-sized business (SMB) is complex enough, but adding workforce management, benefits, and compliance to the mix stretches capacity even thinner. For many SMBs, hiring a full-time HR professional is simply financially out of reach. It may then be a structural resource or workforce issue that makes HR underdeveloped, reactive, and disconnected from overall business results. As these businesses struggle to handle the increasing complexity of HR, payroll, and benefits management, these duties often fall to CFOs, controllers, or administrators who lack the time, resources, and expertise to manage the workforce strategically. When HR responsibilities are added to an existing role, it can seem unexpected since they weren’t part of the original job description or a focus of […]

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Monthly Research Recap | July 2025

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Featured Research: Namely Webinar: Practical Advice for Leading HR Through Uncertain and Unpredictable Times – August 21st @ 2pm Eastern Join Geoff Webb, Contributing Analyst at 3Sixty Insights, for the Namely & HR.com webinar “Practical Advice for Leading HR Through Uncertain Times.” Drawing on decades of experience in HR strategy and technology, Geoff shares practical guidance to help HR leaders navigate periods of disruption and change. From building organizational agility to maintaining employee engagement during uncertainty, this session offers actionable insights and real-world strategies to empower HR professionals to lead with clarity, confidence, and resilience. Anatomy of a Decision: Beyond Borders – How deel Powers Hyqoo’s Global Contractor Platform In this Anatomy of a Decision, Dylan Teggart explore’s how Hyqoo, a global talent cloud platform, […]

#HRTechChat: Meredith Reilly on Building Your Advisory Village and Scaling HR Strategically

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Small businesses face growing complexity in HR, payroll, and benefits—but too often, leaders carry the burden alone. In this episode of #HRTechChat, Dylan Teggart talks with Meredith Reilly, Chief Sales Officer at isolved, about why it’s time to stop going solo. Meredith shares how modern HR demands strategic partnerships—not just tools—and how activating an “advisory village” can help leaders scale smarter. From tech fluency to cultural alignment, they break down what today’s HR advisors must bring to the table. If you’re still treating vendors as service providers, you’re missing the point. Tune in to learn how synergy, not solo effort, drives results. Our #HRTechChat Series is also available as a podcast on the following platforms: WRKdefined: https://wrkdefined.com/podcast/3sixty-insights-hrtechchat Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/7hXSgrFWXwvJqPbnKunztv SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Amazon Music […]