#HRTechChat: Unlocking Leadership Potential – A Deep Dive into “The Five Talents That Really Matter” with Barry Conchie and Sarah Dalton

Every now and then a book comes along that challenges the status quo.  A book that has the capacity to help us look at what we are doing today and see that we can do better.  The Five Talents that Really Matter is such a book.  Barry Conchie and Sarah Dalton, through scientific research, have identified the talents that really matter.  They cut through all the noise surrounding what leaders do and how the absolute best achieve success. Talents are different from what we see in the market today—they are not a product of competency models or building lists of experiences or capabilities—they are not the output of 360 assessments from leaders or peers that can often suggest room for improvement.  “Talents cannot be learned […]

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Workforce Software Guest Blog: Organizational Change Management (OCM) Meets Workforce Management: A Guide

As businesses and enterprises contend with the constant drive for technological innovation, economic turmoil from geopolitical tensions, and multiple generations working side by side in the workforce, no one would argue that this era is characterized as one of “maximum change and unpredictability.“  Similarly, few would challenge the notion that this operating landscape brings challenges and opportunities, with the latter being enjoyed by those businesses that excel in one competency area in particular: managing change or the domain commonly known as Organizational Change Management (OCM).  Why OCM is Vital for Large Enterprises A recent Boston Consulting Group study revealed that during the past two decades, only 26% of corporate transformations successfully created value in both the short and long terms. Then, we have the oft-cited McKinsey findings that only 30% of organizational change initiatives are considered highly successful afterward.    Effective change management is even more vital when more stakeholders (e.g., employees, managers, HR and […]

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eBook: Empowering HR With Modern People Performance Analytics to Help Drive Three Kinds of Business Transformation

The future of work is dependent on people as the key to organizational success. With HR playing a pivotal role through advanced people performance analytics, these analytics offer detailed insights into employee performance, diversity, equity, inclusion, and learning and development, and are becoming increasingly prescriptive with AI advancements. The evolution of modern performance management, which emphasizes frequent, meaningful conversations over annual reviews, enables HR to transition from executing leadership’s vision to becoming strategic partners or initiators of transformation. By leveraging these insights, HR can highlight managerial trends and advise the C-suite, thereby elevating its status and underscoring its critical role in organizational success. Download the full eBook:

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Monthly Research Recap | June 2024

Recent Research: Case Study: Transforming HR Operations: Kendall Hunt’s Journey to Modernization and Efficiency Kendall Hunt Publishing partnered with isolved to modernize their outdated, manual HR systems. By incrementally implementing isolved’s HCM solutions, they automated payroll, benefits onboarding, and timekeeping, significantly reducing errors and workload. This transformation enabled the HR team to focus more on enhancing employee experience and engagement, reflecting Kendall Hunt’s commitment to their employees. Case Study Vignette: Transforming Recruitment – One Non-Profit’s Journey to Building the Best Onboarding NLETS, a U.S.-based non-profit providing secure access to law enforcement information, transformed its recruitment and onboarding process under the leadership of HR Manager Suzanne Church. Facing outdated, manual systems and long wait times, Suzanne partnered with HCM platform vendor isolved to implement an automated, […]

#HRTechChat: Connecting Technology and Employee Experience with Kamal Pradhan

Kamal Pradhan is a seasoned HR professional with a diverse background in entertainment, oil, gas, and mining. He’s currently Vice President of HR Technology and Operations at Signify Health. On this #HRTechChat, Kamal shares his wealth of experience and knowledge with Dylan Teggart, discussing how to connect the dots between technology and the employee experience. Some of Kamal’s key takeaways include creating empathetic HR organizations backed up by action, building trust by getting the basics right, and creating HR tech ecosystems that understand a business and focus on the end-to-end for employees. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/7hXSgrFWXwvJqPbnKunztv SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c Pandora: https://www.pandora.com/podcast/3sixty-insights/PC:1000613511 PlayerFM: https://player.fm/series/3sixty-insights Instagram: https://www.instagram.com/3sixtyinsights/ Pocket Casts: https://pca.st/iaopd0r7 blubrry: https://blubrry.com/3sixtyinsights/ Castbox: https://castbox.fm/channel/id4113025 ivoox: https://www.ivoox.com/en/perfil-3sixty-insights_a8_listener_25914379_1.html Podchaser: https://www.podchaser.com/podcasts/3sixty-insights-1718242 Pocket […]

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Press Release – Analyst Firm 3Sixty Insights Launches Partnership With WorkforceAI.News

BOSTON (June 12, 2024) – 3Sixty Insights Inc., a leading research and consulting firm, and WorkforceAI.News, a news service providing news and insights about the use of AI and technology by HR functions, announced a partnership under which they will jointly produce and publish industry media products and analysis. Under the agreement, 3Sixty Insights will spearhead business development efforts for WorkforceAI, while the media company incorporates 3Sixty’s intelligence and analysis into its editorial package. Mark Feffer, editor and publisher of WorkforceAI, has joined 3Sixty Insights as a contributing analyst. “Our partnership with WorkforceAI will allow 3Sixty Insights to reach a wider range of industry leaders,” said 3Sixty Insights Founder and CEO Nicholas Biron. “Plus, working Mark Feffer’s insights into our line of products and services […]

#HRandPayroll20: A Tour of the Payroll Profession Confidence Index With Pete Tiliakos & Julie Fernandez

Pete and Julie unveil and tour the newly published Payroll Profession Confidence Index (PPCI)! The first-of-its-kind sentiment analysis dedicated to the payroll profession shares insights into the current state of the profession, the health of payroll operations globally, and how executives can best champion and invest in payroll for increased value and impact. Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome, everyone to a very special episode of HR and Payroll 2.0. I’m Pete Tiliakos. As always, I’m joined by the legendary Julie Fernandez. Welcome, Julie. Julie Fernandez 00:16 Thanks, Pete. We’re always trying new stuff. So yeah, let’s just take […]

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Monthly Research Recap | May 2024

Upcoming Events Webinar: Strategies for Productivity, Talent Fit, and Business Performance | June 4th @ 9:30am PST Pamela Stroko, a seasoned HCM Leader with over 20 years of experience, has excelled in developing strategies that enhance employee experiences, drive productivity, and foster compelling cultures. In this Thought Leaders webinar, we’ll explore best practices in HCM leadership, the cost of inefficiency, the importance of talent fit and development, and unlocking employee potential to achieve extraordinary performance. isolved Connect | October 7 – 9, 2024 Join Pete Tiliakos, as he speaks at the upcoming isolved Connect user conference in Orlando, FL October 7 – 8, 2024. Register on the isolved Connect website: https://www.isolvedconnect.com/ The full event agenda can be found here: https://www.isolvedconnect.com/agenda   Recent Research Research Agenda: Workforce […]

#HRTechChat: Streamlining Payroll with Tiffani Gray’s Expert Insights

Tiffani L. Gray brings over 20 years of experience to this #HRTechChat, where she speaks to Dylan Teggart about lessons learned, collaborative teams, and conversational AI. Currently, she holds the position of Payroll Manager at Riverside Health System, overseeing payroll for 11,000 employees. Tiffani’s impressive career includes working in payroll for the state of Virginia and serving as the Director of Membership of the Hampton Roads Chapter of PAYO (2020-2021 Past President) and Secretary of the Virginia Statewide Payroll Conference Board. Her outstanding contributions were recognized in 2022 when she was awarded the prestigious Payroll Professional of the Year by the VA Statewide Conference. In May of the same year, she was inducted into PAYO’s National Speaker Bureau and accepted as a Contributing Writer for […]

#HRandPayroll20: Payroll Congress Debrief With Pete Tiliakos & Julie Fernandez

After a quick update from the road and Pete’s recent attendance at the UKG analyst event in Las Vegas, Pete and Julie opine and share their experiences from the 42nd Annual Payroll Congress in Nashville, TN…the Super Bowl of Payroll! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:08 Welcome, everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos. And as always, I’m joined by the legendary Julie Fernandez. Welcome, Julie. Julie Fernandez 00:15 Thanks, Pete. Pete Tiliakos 00:16 Yeah, good to be here. We are fresh off of the conference trail. Julie Fernandez 00:21 That’s right. What used to […]

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Research Agenda: Workforce Management 2024

In today’s labor market, where workers hold significant bargaining power, employers are under pressure to provide a positive employee experience. Failure to do so could result in the loss of top talent. This challenge is particularly acute in industries with deskless workers, such as food & beverage, hospitality, service, specialized trades, and healthcare. These industries, which underpin our society, rely heavily on the consistent presence of these workers. In industries where part-time and hourly work is common, high turnover rates pose a significant challenge. Recognizing the need for employee retention from day one, workforce management (WFM) has become more crucial than ever. The question then becomes, how can these organizations effectively manage their frontline & deskless workforce while ensuring a positive employee and customer experience? […]

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Guest Council Post: Decoding complexity and the pivotal role of Artificial Intelligence

Complexity has traditionally been viewed as a negative disruption and a dominant rationale for why organizations do not achieve their strategic results.  Simplification has been an overarching alternative theme and is often identified as the proposed solution for the organization but is this still the right choice given the advancements and potential as we engage with AI? According to Nelson Cowan, as humans we can only hold 3 to 5 items in our minds at once (1), so we naturally gravitate to simple concepts.  This may further explain why, according to BCG, 70% of all complex transformations fail or do not live up to expectations (2).  Are we over simplifying our solutions and are not addressing the complex problem in front of us?  Is there […]

#HRandPayroll20: Special Episode – Tech Marketplace News & Updates

On this special marketplace news update, Pete and Julie take a break to opine on a long list of HR and payroll technology marketplace news and updates shaping recent headlines! They dive into analyst events and innovation updates, product announcements, acquisitions, divestitures, and other newsworthy events, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, UKG, Alight Solutions, Deel, Cornerstone, and more! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos as always, I’m joined by the legendary Julie Fernandez. Welcome, […]

Webinar: Remote Resilience – Redefining Global Talent Dynamics for HR | April 24th, 2024 @ 11am EST

Led by industry experts like Pete Tiliakos – this webinar promises invaluable insights and actionable strategies to optimize your remote work approach, pushing you to thrive now, and in the future. As the conversation on where people work stabilizes, it’s time for companies to focus now on how their people work, and what they’re doing to get this right. We’re thrilled to be sharing freshly released data and insights that explore how organizations are managing remote working realities and where gaps still lie in aligning staff expectations with business and hiring needs. Continue Reading: Remote Resilience: Redefining Global Talent Dynamics for HR

#HRTechChat: Connection Is the Key to Delivering Exceptional Business Performance

Join Pamela Stroko in listening to this podcast where Pamela interviews Tim Bristow, the COO of ProHabits to hear how campaigns, driven by daily nudges, supported by data, can deliver exceptional business results. ProHabits is a sustainable “how” that can be applied at every level of an organization, and to any set of goals or objectives. And the best thing about ProHabits is that it helps build leadership capability and capacity—your leaders have a great tool that helps them connect with their people and​ support them is their work and career development. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/0eZJI1FqM3joDA8uLc05zz Stitcher: https://www.stitcher.com/show/3sixty-insights SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5zb3VuZGNsb3VkLmNvbS91c2Vycy9zb3VuZGNsb3VkOnVzZXJzOjkyNDY0ODI1OS9zb3VuZHMucnNz Amazon Music & Audible: […]

#HRandPayroll20: GenAI in Payroll – Fact, Fiction, and the Future With Special Guest Sheri Sullivan

Pete and Julie welcome EY Partner and Global Payroll Operate Leader Sheri Sullivan to the show to discuss GenAI and its role in global payroll. The group sorts through the facts, fiction, reality, and future impact of the cognitive technology on payroll operations, the employee experience, and the businesses they serve.  Sheri shares her POVs and insights from the front lines of global payroll transformation and how AI is enabling impressive outcomes for organizations and leaders leaning in and embracing it!  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome, everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos […]

Event: HR Solutions Strategic Alliances Summit Masterclass | May 7th, 2024 @ 1pm PDT

Elevate your HR game! Dive into the Strategic Alliances Summit and unlock the secrets to success in the rapidly evolving business landscape through insightful sessions on collaboration, innovation, challenges in forming and maintaining alliances, and effective alliance management strategies. Steve Goldberg will be breaking down the 2024 landscape with a focus on the tension between market consolidation and the explosion of new products. Hear the impact of these trends on strategic alliances, discussing how companies can navigate these changes to stay competitive. Continue Reading: HR Solutions Strategic Alliances Summit

#HRandPayroll20 Special Episode: HR & Payroll Tech Marketplace News & Updates

On this special marketplace news update, Pete and Julie take a break to opine on a long list of recent HR and payroll technology marketplace news and updates shaping headlines. They dive into recent product announcements and acquisitions, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, Alight Solutions, Deel, and FirstAdvantage. Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Hello everyone, and welcome to another episode of HR and Payroll 2.0. I’m Pete Tiliakos. And as always, I’m joined by the legendary Julie Fernandez. How’re you doing Julie? Julie Fernandez 00:16 Doing […]

#HRandPayroll20: Getting Started with AI in HR Operations with Special Guest Kenny Santo

On this episode, Pete and Julie welcome Senior Manager of Employee Service Center operations at Cox Automotive, Kenny Santo, to the show to share his knowledge and tips for getting started with AI in HR operations.  Kenny shares his perspectives on AI in HR operations and employee contact center management, including how to get started, how to prioritize use cases, and how to maintain a human connection in the employee experience. He also shares his POV’s, key learnings and ‘a-ha’ moments derived along the way and the importance of governance in successful AI deployment programs.  Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos […]