Recent Research:
Case Study: Transforming HR Operations: Kendall Hunt’s Journey to Modernization and Efficiency
Kendall Hunt Publishing partnered with isolved to modernize their outdated, manual HR systems. By incrementally implementing isolved’s HCM solutions, they automated payroll, benefits onboarding, and timekeeping, significantly reducing errors and workload. This transformation enabled the HR team to focus more on enhancing employee experience and engagement, reflecting Kendall Hunt’s commitment to their employees.
NLETS, a U.S.-based non-profit providing secure access to law enforcement information, transformed its recruitment and onboarding process under the leadership of HR Manager Suzanne Church. Facing outdated, manual systems and long wait times, Suzanne partnered with HCM platform vendor isolved to implement an automated, centralized approach. This integration significantly reduced the time from application to offer from 4-6 months to just 3 weeks, ensuring candidates felt valued and informed throughout the process. The new system not only streamlined hiring but also aligned with NLETS’ philosophy of caring for employees from day one.
WPS Health Solutions leveraged UKG Pro to transform their HR data into actionable insights. Under Brandon Dorr’s leadership, they implemented rigorous data governance, ensuring consistency and accuracy. This allowed WPS to create a centralized data warehouse, uncover key insights, and address issues like succession planning rather than broad attrition concerns. Dorr’s strategic approach, emphasizing data integrity and executive buy-in, showcases how effective people analytics can drive better employee experiences and improve organizational outcomes. This initiative highlights the potential for HR analytics to shape strategic decisions and enhance service quality.
JumBurrito, a Texas-based Tex-Mex restaurant chain, successfully tackled high employee turnover by investing in a superior employee experience. HR Manager Lacey Davidson leveraged the isolved People Cloud platform to automate HR processes, enhance recruitment, and offer benefits like free meals, tuition reimbursement, and a 401K plan. This strategic focus allowed the small HR team to efficiently manage multiple locations, aligning with the founders’ vision of caring for employees as family, and helping the business thrive despite industry challenges.
Obermayer Rebmann Maxwell & Hippel, a prestigious New England law firm, faced significant inefficiencies due to paper-based HR processes. By implementing the isolved People Cloud platform, they successfully automated payroll, benefits enrollment, and PTO tracking, reducing errors and enhancing efficiency. This transition empowered employees with self-service tools and allowed HR to focus on strategic initiatives, ultimately improving the overall employee experience and operational efficiency.
Anatomy of a Decision: Dayforce: A Solution for Multi-Jurisdictional Payroll Compliance Challenges
This document explores the Kansas City Royals’ transition to Dayforce for their payroll and human resources management, highlighting the complexities of managing a multi-jurisdictional workforce. It discusses the challenges they had faced with compliance, manual processes, and data access, and the anticipated benefits of improved service, operational efficiency, and strategic data use with Dayforce. Insights from Jodi Parsons, Senior Director of Payroll Operations, underscore the critical need for robust HCM technology to navigate these challenges.
CLEAN Cause is a tea beverages and electrolyte distributor headquartered in Austin, TX. The company prides itself on hiring employees in addiction recovery and helping them on their journey. Its director of marketing and HR, Cortney Hollinger, was spread too thin across the many tasks she was responsible for. Her organization needed cost savings and time savings in managing hiring, onboarding, payroll, and marketing. Given the company’s social responsibility, human touch was a significant goal, so they needed a solution partner to align with their empathetic culture and HR strategy. CLEAN Cause switched to Paycor and has seen significant savings since then. In this case study, 3Sixty Insights examines a mix of cost savings, human relationships, and automation that led Cortney and her team to decide on Paycor and its effectiveness work and the insights of the company’s executives.
This research note delves into the strategic value of Professional Employer Organizations (PEOs) for private equity (PE) firms. It underscores the pivotal role PEOs, such as Insperity, play in managing HR functions, allowing PE firms to concentrate on growth and strategic goals by delegating operational HR tasks. It dispels prevalent misconceptions about PEOs and highlights their benefits, encompassing enhanced productivity, revenue growth, and employee engagement. By drawing on the triumphs of our case studies and the strong endorsements of industry experts, this note illustrates how PEOs can significantly augment the value of PE investments by furnishing scalable HR solutions and bolstering organizational performance.
Recent Podcast:
#HRTechChat: Connecting Technology and Employee Experience with Kamal Pradhan
Kamal Pradhan is a seasoned HR professional with a diverse background in entertainment, oil, gas, and mining. He’s currently Vice President of HR Technology and Operations at Signify Health. On this #HRTechChat, Kamal shares his wealth of experience and knowledge with Dylan Teggart, discussing how to connect the dots between technology and the employee experience. Some of Kamal’s key takeaways include creating empathetic HR organizations backed up by action, building trust by getting the basics right, and creating HR tech ecosystems that understand a business and focus on the end-to-end for employees.
Recent Articles and Press Releases:
Press Release – Analyst Firm 3Sixty Insights Launches Partnership With WorkforceAI.News
3Sixty Insights Inc. and WorkforceAI.News have formed a partnership to jointly produce and publish industry media products and analysis. 3Sixty Insights will lead business development for WorkforceAI, integrating its intelligence and analysis into WorkforceAI’s editorial content. Mark Feffer, editor and publisher of WorkforceAI, will join 3Sixty Insights as a contributing analyst. This collaboration aims to provide industry leaders with comprehensive insights into HR technology and AI trends, enhancing both companies’ reach and expertise.
In a recent report published, Pamela Stroko of 3Sixty Insights emphasized the crucial need for companies to invest in skills visibility and establish robust mechanisms for it within their organizations. She highlighted that adopting a skills-first approach is not merely a survival strategy but the foundation for sustained success and competitiveness. This perspective underscores the importance of having a clear understanding of employees’ skills and capabilities to drive better decision-making and foster a culture of continuous learning and innovation, ultimately enhancing organizational agility and workforce readiness.
TechTarget – SAP snaps up WalkMe for $1.5B
Mark Feffer, contributing analyst at 3Sixty Insights, emphasized that SAP’s acquisition of WalkMe is strategically beneficial for HR departments, particularly for onboarding and training. With the influx of new technologies, effective training solutions are essential, and WalkMe offers a valuable tool for enhancing the training and development landscape within SAP’s extensive enterprise platform.
Council Guest Post: The Nine Women Syndrome – Navigating the Pitfalls of Corporate Impatience
In the relentless pursuit of rapid results, businesses often succumb to the “Nine Women Syndrome,” a phenomenon where the rush to deliver quick wins overshadows sustainable, long-term strategies. This impatience can lead to suboptimal outcomes, such as subpar product development, ill-timed market expansions, and burnt-out employees. The intense focus on speed, driven by investor demands, can result in poor strategic decisions and a tarnished reputation. To counter this, companies must adopt a balanced approach, setting realistic goals, fostering a culture of continuous improvement, and maintaining transparent communication with stakeholders. By investing in robust planning and agile teams, businesses can achieve sustainable growth and resilience, avoiding the pitfalls of short-termism and building lasting success.