Nicole Roberts is an experienced HR strategist, executive advisor, and the Founder and President of People Solutions Group, a consulting and training firm focused on aligning people practices with business goals. With over 20 years of experience across high-growth, PE-backed, and mission-driven organizations, Nicole brings a unique blend of practical HR leadership, strategic foresight, and human-centered insight to every engagement. Nicole’s expertise spans strategic workforce planning, leadership development, change management, culture transformation, and talent advisory. She is especially skilled in helping organizations navigate complex transitions—including mergers, acquisitions, and rapid scaling—while maintaining a strong focus on culture and employee experience. In addition to her consulting work, Nicole serves as a faculty member for the Human Capital Institute (HCI), where she facilitates certification programs on Strategic Workforce Planning, Strategic Talent Acquisition, Coaching for Performance, and the Strategic HR Business Partner. Her work empowers HR professionals and business leaders to elevate their impact and align talent strategies with organizational outcomes. As a sought-after consultant, coach, and speaker, Nicole partners with founders, CEOs, and HR teams to build sustainable people strategies that drive performance. Her portfolio also includes HR technology advisory, executive coaching, and public speaking on resilience, leadership, and transformation. A breast cancer survivor and advocate for trauma-informed leadership, Nicole leads with empathy and authenticity. Her mission is to help organizations create environments where people feel valued, seen, and supported—because when people thrive, businesses do too.

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Research Agenda: Workforce Strategy, HR Enablement & HR Technology in an AI-Augmented World

Posted on February 17, 2026February 17, 2026 by Nicole Roberts

Analyst Overview Nicole brings more than 20 years of senior HR leadership experience, including serving as Chief People Officer and the first HR executive at several high-growth, private-equity–backed, and multi-site organizations. She has built HR functions from the ground up, led organizations through Mergers and Acquisitions (M&A) and rapid scaling, and evaluated, selected, and implemented a wide range of HR technologies as a buyer. She specializes in helping HR leaders translate workforce data into clear, executive-ready narratives that resonate with CEOs, CFOs, and private-equity stakeholders. In addition to her executive experience, Nicole serves as faculty with the Human Capital Institute, where she teaches courses in strategic workforce planning, talent acquisition, HR business partnering, change management, and leadership development. This work provides deep insight into the […]

Analyst Insight: From Skill to Practice – Why Manager Enablement Is Becoming HR’s Most Critical System Design Challenge

Posted on February 10, 2026February 10, 2026 by Nicole Roberts

In a recent HRTechChat podcast conversation with Jeff Smith, PhD, COO of AI-powered performance management platform 15Five, a consistent theme emerged: the future of performance management and manager enablement will not be driven by more training, frameworks, or one-time interventions. It will be driven by system design that reinforces behavior continuously, in the flow of work. As HR teams face unprecedented pressure, from AI disruption and capacity constraints to escalating expectations placed on managers, traditional approaches to performance and leadership development are no longer sufficient. What organizations need now are mechanisms that turn expectations into daily practice, supported by technology that helps provide real-time feedback and augments human judgment rather than replacing it. Key Insights from the Conversation 1. HR Is at the Center of […]

Case Study Vignette: Amdocs Streamlines Contingent Workforce Operations through Papaya’s Contingent OS

Posted on November 12, 2025November 12, 2025 by Nicole Roberts

Partnering with experts who can help you reach and stay ahead of technological advances is a must in today’s world. Amdocs Limited provides such expertise by managing information technology (IT) services in different disciplines, ranging from designing and optimizing networks for telecommunications customers such as Bell Canada, AT&T, T-Mobile, Telefonica and Claro to providing content adjustments to movies and series for customers like Netflix. The multinational corporation acquires 4-6 companies each year, and Shachar Teper, who heads Amdocs’ department of business services and procurement, is in charge of the technology services that Amdocs acquires in order to support projects. “What I am purchasing is two major products,” Teper explains. “There’s the time and materials (T&M), which is the resources based on time and material that […]

Amplify Your Signal | Nicole Roberts Podcast

Posted on September 25, 2025September 25, 2025 by Nicole Roberts

Amplify Your Signal, hosted by Nicole Roberts, is a podcast dedicated to elevating the voices of job seekers, professionals in transition, and individuals navigating career shifts. Each episode dives into the human side of career journeys — beyond résumés and job titles — to explore resilience, determination, and the drive to succeed. Through personal stories, expert interviews, and actionable advice, Nicole gives listeners a behind-the-scenes look at what it takes to pivot careers, embrace change, and find opportunities that align with their passions. Topics range from leveraging LinkedIn and networking to understanding hiring trends, leadership, and the future of work. Whether you’re in between roles, considering a major career move, or simply looking for inspiration to take the next step, Amplify Your Signal offers motivation, […]

Video: Behind the Scenes – Nicole Roberts Prepares for Her First HR Tech

Posted on September 11, 2025September 11, 2025 by Nicole Roberts

Join Nicole Roberts, Analyst at 3Sixty Insights, as she shares her excitement ahead of attending her very first HR Tech Conference. In this video, Nicole talks about the briefings she has lined up, the innovations she’s eager to explore, and why this trip marks a special personal and professional milestone. Whether you’re attending HR Tech or following along virtually, this video gives you a glimpse into how 3Sixty Insights connects with industry leaders, uncovers the latest trends in HR technology, and builds meaningful relationships. Nicole will be at HR Tech Wednesday–Friday — connect with her and the 3Sixty Insights team if you’ll be there too!

3Sixty Insight’s Announces Winners of the 2021 Transformation and Leadership Case Study Awards

Posted on June 10, 2021July 11, 2025 by Nicole Roberts

Boston, MA – June 10, 2021 – 3Sixty Insights today announced the winners of several awards for the ability to lead and transform organizations in exceptionally strategic and successful ways. Based on evidence from the related 3Sixty Insights case studies highlighting these leaders’ agility, creativity, and drive to persevere through challenging times, winners were chosen for three awards: Best Cultural Transformation, Best Digital Transformation, and Inspirational Leadership. Best Cultural Transformation – Awarded to Alex Smith, Chief Human Resources Officer for the City of Memphis: About five years ago, Alex Smith joined the City of Memphis to lead human resources there. Memphis had been struggling with a lack of employee engagement and high employee turnover, and the newly elected mayor at the time hired Smith as […]

Case Study: Paycor and Partner Spark Hire Empower Affordable Housing Developer’s Recruiting Efforts

Posted on March 29, 2021July 11, 2025 by Nicole Roberts

3Sixty Insights set out this year to explore several phenomena in human capital management and the technology for it. The employer’s experience covered here provides a case-in-point of interplay between a few of these (3Sixty Insights BWSAG20101 – Research Agenda 2020-2021 Human Capital Management, October 2020). Point Solutions: Usual Suspects, Atypical Origins Vendors of full suites for HCM have made significant strides with their end-to-end functionality, feasibly covering the entire spectrum of HR and related needs. Despite these vendors’ laudable work toward these ends, no full-suite HCM vendor can expect to be all things to all employers. In certain domains of the HCM landscape, the need persists; for some, it is the need for best-of-breed point solutions. 3Sixty Insights has found that talent acquisition is […]

3Sixty Insights Announces Growth of its Global Executive Advisory Council

Posted on February 8, 2021July 11, 2025 by Nicole Roberts

Boston, Mass. – Feb. 8, 2021 – 3Sixty Insights has announced additions to its Global Executive Advisory Council (GEAC), a group of notable executives and other leaders in their chosen professions across the enterprise—e.g., IT, finance, and line-of-business. As they collaborate to identify the trends affecting them amidst a world of sea-change, members of the GEAC have an opportunity to become part of 3Sixty Insights’ research, participate in the benchmarking process, and share best practices and trends with peers. “3Sixty Insights’ objective with the GEAC is to create an environment where business software users and vendors, as well as others, can learn from each other through a free exchange of ideas entirely outside the selling process,” said Nicholas Biron, the founder of 3Sixty Insights. “The […]

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