3Sixty Insights set out this year to explore several phenomena in human capital management and the technology for it. The employer’s experience covered here provides a case-in-point of interplay between a few of these (3Sixty Insights BWSAG20101 – Research Agenda 2020-2021 Human Capital Management, October 2020).
Point Solutions: Usual Suspects, Atypical Origins
Vendors of full suites for HCM have made significant strides with their end-to-end functionality, feasibly covering the entire spectrum of HR and related needs. Despite these vendors’ laudable work toward these ends, no full-suite HCM vendor can expect to be all things to all employers. In certain domains of the HCM landscape, the need persists; for some, it is the need for best-of-breed point solutions.
3Sixty Insights has found that talent acquisition is one of these domains, and the demand appears pervasive. Why? For many employers, a specialization or a niche in their software for talent acquisition is essential. A small business will struggle with a solution designed for the enterprise. A large law firm that needs to recruit polished professionals is underserved by a solution designed for high-volume entry-level hiring. There are other examples. For these and other reasons, many users must look outside their end-to-end provider’s suite to find solutions for talent acquisition tailored to their size, industry, or demographic idiosyncrasies.
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