3Sixty Insights Infographic

Infographic: How Leadership and Oracle’s Cloud Are Transforming and Revitalizing Cities: A Memphis Story

City of Memphis Chief Human Resource Officer Alex Smith‘s story is inspiring. It also provides a compelling example of the necessary dance between leadership and technology when it comes to HR transformation and the organization-wide transformation that can follow. With Alex’s decision to implement Oracle HCM Cloud came a significant alleviation of the administrative load HR department-wide. This created space for her team to launch massive, successful efforts to change the employer culture municipality-wide. The infographic presents an easily digestible encapsulation of just what happened. If you haven’t already done so, be sure to watch the related #HRTechChat and read the case study.  

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Case Study: New CHRO Delivers Business Transformation to City of Memphis with Oracle HCM Cloud

HR is often seen, across industries and sectors, as a cost center to contain rather than a resource. A long-held psychological bias says that business should be about numbers, and taken at face value, the numbers indicate quite clearly that HR generates no revenue and therefore provides poor ROI. This is, of course, a gross over-simplification, as anyone who’s tried to run a business without properly caring for employees will know. Because of this misconception, HR departments often lag behind others when it comes to investing in company assets. Dealing with aging or obsolete tech, HR heads struggle to provide the internal customer service their position mandates, resulting in lost dollars and damaged morale. Payroll problems alone can be costly: if payroll isn’t integrated (either […]

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3Sixty Insights #HRTechChat with Alex Smith, CHRO, City of Memphis

Welcome to 3Sixty Insights’ latest #HRTechChat. Alex Smith, CHRO of the City of Memphis and member of the 3Sixty Insights Global Executive Advisory Council, joined us earlier in the week to discuss her department’s decision to implement and deploy Oracle HCM Cloud, along with Taleo-derived functionality for application tracking. Beyond technology, however, Alex’s experience is an uplifting tale of lasting business and cultural transformation in the public sector. Illustrative of the vision forward-thinking HR leaders embrace, the City’s journey is everything the profession aspires to inspire. Here’s a glimpse into what we discussed during the videochat, as well as the contents of an accompanying, in-depth case study: Leading a municipality as a business—a new mayor of Memphis wanted to bring a business mindset to the […]

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