City of Memphis Chief Human Resource Officer Alex Smith‘s story is inspiring. It also provides a compelling example of the necessary dance between leadership and technology when it comes to HR transformation and the organization-wide transformation that can follow. With Alex’s decision to implement Oracle HCM Cloud came a significant alleviation of the administrative load HR department-wide. This created space for her team to launch massive, successful efforts to change the employer culture municipality-wide. The infographic presents an easily digestible encapsulation of just what happened. If you haven’t already done so, be sure to watch the related #HRTechChat and read the case study.