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Monthly Research Recap | September 2025

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Recent Research: Market Alert: Workday to Acquire Paradox, Expanding AI Capabilities in Talent Acquisition Workday has announced its intent to acquire Paradox, a leading provider of conversational AI tools built for high-volume recruiting. This acquisition—expected to close in October pending regulatory approvals—positions Workday to unify candidate discovery, engagement, and onboarding in a single AI-powered talent acquisition suite. Paradox’s conversational AI, known for improving time-to-hire and conversion rates, will integrate with Workday Recruiting to deliver natural-language experiences, automated scheduling, and scalable candidate communications. Together with its previous acquisition of HiredScore, Workday continues to extend its reach beyond traditional enterprise recruiting toward high-volume, frontline, and contingent hiring—replacing fragmented recruiting tools with an end-to-end, AI-driven experience. Research Note: Risk to Retention – Background Screening as a Strategy Forward-thinking […]

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Case Study: Hosparus Health Gains Efficiency, Elevates Employee Experience Through Dayforce

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Founded over 40 years ago by volunteers to provide hospice and palliative care to children, adults, and veterans in Kentucky and Southern Indiana, Hosparus Health is a nonprofit provider of holistic care, veteran care, lung care management, and pet therapy. Its programs allow older patients to stay in the homes they know and love while receiving care, and younger patients are kept comfortable and free of pain while their families receive much-needed counseling and support. Hosparus Health cannot afford to miss its own mission-driven moments by dealing with time-consuming tasks such as processing payments for its nearly 750 employees across the organization’s nine locations. Lacking the budget of larger for-profit organizations, Hosparus Health sought to invest in an affordable yet capable human resources management solution. […]

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The Shift to Cashless Tips and What It Means for Workers

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Recently, I came across a feature that caught my attention—Dayforce’s new cashless tip functionality, which is integrated into their Dayforce Wallet. In a world that’s rapidly moving toward cashless transactions, the tradition of cash tips is starting to fade. This change is significant, especially for tipped workers who have historically relied on cash for immediate, untaxed earnings. Let’s be real: for many in the service industry, cash tips have long provided a bit of relief from the tax burden. When you’re barely scraping by, that extra bit of cash—off the books—can feel like a lifeline. Whether it was for a sandwich on the way home or a drink after a long shift, cash tips offered something immediate and untouchable by the taxman. For decades, this […]

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Analyst Insight: Ceridian Dayforce Matures Into Global Provider of Disruptive Innovation in Its Core Competencies and the Future of Work

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What You Need to Know Acquisitions and other developments this past year show Ceridian maturing into a bona fide global provider of technology for human capital management. Leadership has positioned Ceridian to continue delivering disruptive innovation for the future of work and in the company’s core competencies, workforce management and payroll. Acquisitional Strategy and Expansion of the Global Footprint Successful vendors of this heft usually have well-thought-out acquisitional strategies. Going back to the timely acquisition, back in April 2012, of Dayforce itself, Ceridian’s approach to mergers and acquisitions has been savvy. The strategy of late appears to be twofold in nature. It’s evident that complementing the service suite from a technological standpoint has been a primary motivating factor. For example, with the acquisition of Ideal, […]

Paying and Getting Paid — The Future Is Already Out of the Barn

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“I want it all, and I want it now!” belted the late, great Freddie Mercury on a criminally underrated song by the rock band Queen. Was he channeling typical first world consumers and employees from some four decades into the future? He might as well have been. People these days, not all of them want it all, truly, but most seem to want whatever it is they do want, now. They expect every accommodation. Leeway and speed are what they want. They want what they buy to arrive as soon as possible. They want to pay in the easiest way available, in a way most accommodating to their needs and wants. And they want the pay they’ve earned so far, right now — not in […]

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Square Meets the Moment with Afterpay

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Square, the digital payments giant co-founded by Twitter CEO Jack Dorsey, has this week acquired Australian fintech company Afterpay. The announcement has already made the rounds; plenty of outlets have proffered their own predictions of the effects this acquisition will have on the market. We at 3Sixty Insights see this going far beyond the market moment: we believe that buy-now-pay-later (BNPL) will continue to increase in relevance at the point of sale. By connecting AfterPay directly to purchase transactions, this acquisition has the potential to have a profound and lasting generational effect. Pay and Payments in the Present On-demand pay (ODP) has taken the HR world by storm since DailyPay was founded in 2015. There’s Dayforce Wallet (from Ceridian). Last month, global payroll provider CloudPay […]

The Road to Global Payroll

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The road to global payroll is paved with reactions. Let’s add that it’s paved also with good intentions. We all know where those lead, and an unaddressed global payroll process won’t exactly take you there, but the ride can be rough. This is why, for most organizations, the journey to well-sorted global payroll is long and winding — and bumpy. It is the exceedingly rare employer that sets the table to process global payroll in an efficient way the very first time the need to process global payroll arises. This is what I’ve learned, anyway, from lengthy discussions with executives in this industry. No, almost to the very last one, organizations that become global pretty much never outsource it promptly; instead, they do their best, […]