Chris Mullens - Workforce Institute

3Sixty Insights #HRTechChat with Dr. Chris Mullen, Executive Director of The Workforce Institute at UKG

Our most recent guest on the 3Sixty Insights #HRTechChat was Dr. Chris Mullen, executive director of The Workforce Institute at UKG. Chris brings an extensive background relevant to the #HRTechChat conversation. Prior to joining what is now UKG, he carried out a leadership role in HR at the University of Chicago and helped to lead employee and faculty recruiting at Colorado State University. For this episode, we delved into why employees’ feelings matter. By feelings, we mean employee sentiment. What is the role of human capital management and the technology for it in bringing about and supporting positive employee sentiment? Chris notes that there’s plenty of research showing that positive employee sentiment matters to organizational success. And he’s right about this. The obstacle many HR […]

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Immedis Guest Blog Article | How Payroll Can Provide Concrete and Abstract Value to Organizations

At the end of the last day of the pay period, payroll must, without fail, be processed. The result is a definitive line item in the general ledger. It requires no explanation. It’s absolute, something the accountants understand. And employees understand too. Miss payroll, or get it wrong, and your employee sentiment scores will nosedive. As if this weren’t enough, however, there is much more to payroll; there are, in fact, two sides to payroll—the concrete and the abstract. Both are important. Payroll is more than a number We at 3Sixty Insights speak of the two hemispheres of human capital management. The term we use for anything in the management of an organization’s employees that easily translates to a financially quantifiable number is “concrete HCM.” That […]

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3Sixty Insights Research Preview

Research Preview: COVID-19, WFH, and the Long View: Can HCM Protect the Employee Experience?

What happens when human capital management catches COVID-19? Late last year, we asked the question in our 2021 Research Agenda (3Sixty Insights BWSAG20101 Research Agenda 2021: Human Capital Management, October 2020). And, all last year and this, we saw the acute symptoms. Employers that didn’t have to shut down entirely transitioned by necessity to companywide work-from-home or hybrid arrangements. Organizations quickly learned they hadn’t properly anticipated or planned for the now well-documented, related challenges—of which there are many. Now, however, the aid of hindsight shows us that COVID-19 just may have provided a lasting boon to the employee experience—specifically to the idea that the employee experience matters and cannot be ignored. This may seem odd to contemplate. Never mind that it took a pandemic and […]

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Market Alert: Paycor’s Proposed IPO Shows Small Businesses Need Both Concrete and Abstract HCM

What Happened Paycor, provider of an end-to-end suite of software-as-a-service human capital management solutions, has filed an initial public offering, the vendor announced on April 26. Paycor seeks to raise $100 million for this IPO, according to related filings with the Securities and Exchange Commission. Background A considerable percentage of Paycor’s client base comprises organizations employing 50 or fewer in staff. In recent years, however, net-new customers have been employers of 100 or more people. Competition in this space is significant. Though the approximate 1:1 comparisons to Paycor, founded in 1990, are a handful of mostly less seasoned providers all vying for the business of these small companies just beginning to grow into becoming fuller operations with grown-up needs in HCM, other, larger vendors have […]

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