Alex Smith – Chief Human Resources Officer | City of Memphis

Alex Smith currently serves as the Chief Human Resources Officer for the City of Memphis. Alex is the visionary and architect behind the city’s talent management, training, employee relations, compensation, benefits, and diversity initiatives. As a member of the senior leadership team, she is also the “Chief Change Officer,” focused on evolving the City of Memphis’s culture to enable the Mayor’s mission and position the City of Memphis as a model for a 21st century city.

Prior to her service for the city, she served in HR management roles for industry leaders, including Brightstar Corporation, Target Corporation and Microsoft Corporation, building a career of being a strategic HR partner for key business leaders.
Alex is also a strong believer in community service and currently serves on the First8 Non-Profit Board, focused on providing pre-k education to the Memphis community. She has previously served on the Youth as Resources and University of Minnesota Carlson HRIR Alumni Boards.

Alex holds a bachelor’s degree from Duke University in Economics and earned a master’s degree in Human Resources and Industrial Relations from the University of Minnesota. She currently resides in Memphis with her two daughters. Alex is also CEO of Smith Human Capital Management Group, a boutique HR crisis management firm focused on helping individuals, businesses, and non-profits. For more information go to



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