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Leadership

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Research Agenda: 2026 Go-to-Market B2B

Posted on November 18, 2025November 20, 2025 by Kyle James

Introduction Building on the insights and conversations from the 2025 GTM Research Agenda, this year’s focus deepens our understanding of how efficiency, authenticity, and AI collaboration are shaping modern go-to-market strategies. Through discussions with industry leaders and operators, we’ve identified […]

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Small Gestures, Big Impact: Elevating Customer Experience in HR Technology

Posted on November 18, 2025November 17, 2025 by Dylan Teggart

In our calls with multiple HR tech end-users in 2025, Nick Biron and I repeatedly came across a similar theme: when vendors appear similar on paper, service and genuine human relationships often become the real differentiators. This ties into a […]

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Zero Trust in the Age of AI: Why Enterprise Security Principles Are Becoming the Blueprint for Digital Trust

Posted on November 13, 2025November 13, 2025 by Kyle James

As enterprises wrestle with how to adopt AI responsibly, they’re rediscovering the same lesson cybersecurity mastered years ago: trust must be earned, verified, and continuously monitored.  The Trust Recession in Technology  I recently had the opportunity to sit down with […]

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Video: Nicholas Biron on Software Demos – Why Sales Engagement Beats Features

Posted on October 27, 2025October 27, 2025 by Nicholas Biron

In this video, Nick Biron from 3Sixty Insights shares a key insight from working with software buyers: features and functionality are no longer the primary differentiator, they have become table stakes. What really wins deals is how sales teams engage, […]

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GTM Innovators: The GEO Playbook – How Partner Marketing Fuels AI Discoverability with Michael Cole

Posted on October 27, 2025October 27, 2025 by Kyle James

In this episode of GTM Innovators, host Kyle James sits down with Michael Cole, SVP of Marketing at Everflow, to explore how Generative Engine Optimization (GEO) is redefining the rules of search and discoverability. As AI tools like ChatGPT and […]

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AT&T’s Market-Based Culture Shift and What It Reveals About the Future of Work – Part 2 of 2

Posted on October 23, 2025October 23, 2025 by Dylan Teggart

AT&T’s Market-Based Culture Shift and What It Reveals About the Future of Work Part 2 of 2: What It Means for the Job Market, HR Leaders, and the Future of Performance Management Editors note: This is the second part of […]

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AT&T’s Market-Based Culture Shift and What It Reveals About the Future of Work – Part 1 of 2

Posted on October 21, 2025October 23, 2025 by Dylan Teggart

Part 1 of 2: Inside John Stankey’s Memo and the Rise of Market-Based Management at AT&T One piece of workplace-related news that I haven’t been able to get out of my head is the memo AT&T CEO John Stankey sent […]

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Council Guest Post: HR Transformation – Data-Driven HR Decisions

Posted on October 8, 2025October 8, 2025 by Aman Shaik

Utilizing Analytics to Inform and Drive HR Transformational Initiatives Introduction In the dynamic landscape of human resources, the role of data and analytics has evolved from a mere supportive function to a central pillar in shaping HR strategies and decisions. […]

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Council Guest Post: The Workplace AI Trap – When “Productivity Tools” Actually Make Work Harder

Posted on October 2, 2025October 2, 2025 by Alan Gold

Remember those mysterious farm implements from the Shelburne Museum I wrote about last week AI Is Not Always the Answer? Tools that clearly served important purposes in their time, but whose actual utility has been lost? That same disconnect between […]

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Analyst Insight: HR Techonomics & The Napster Effect

Posted on October 2, 2025October 2, 2025 by Dylan Teggart

Agentic AI is becoming table stakes, but the pricing model is broken for HR tech vendors. Given that platforms like ChatGPT are free for most HR tech users—or built into the existing fee structures for HR tech platforms—I fear that […]

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Winner Takes All: AI, Shareholders & the Future of Work

Posted on October 1, 2025October 1, 2025 by Dylan Teggart

Many HR tech companies’ go-to-market strategies are fixated on enhancing employee experience. There’s often a heavy emphasis on frontline efficiency achieved through a bottom-up approach to bolster business. They aim to help employees first, enabling them to be more productive, […]

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Council Guest Post: AI Is Not Always the Answer

Posted on September 26, 2025September 26, 2025 by Alan Gold

That’s Cool! What is it? (The AI Feature Trap That Can Kill Early-Stage Companies) One of my favorite places to go is the Shelburne Museum in Vermont. Walk into one of the buildings on the expansive grounds and you’ll find […]

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Council Guest Post: HR Transformation – Aligning HR Initiatives with the Organization’s Culture and Values

Posted on September 25, 2025September 25, 2025 by Aman Shaik

A Roadmap to a Harmonious and Productive Transformation Introduction In today’s dynamic and competitive business landscape, organizations are increasingly recognizing the pivotal role of Human Resources (HR) in driving transformation and achieving strategic goals. A critical aspect of successful HR […]

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Is HR Tech in its “It’s Toasted” Era?

Posted on September 23, 2025September 22, 2025 by Dylan Teggart

One thing’s for sure in HR tech: everything is agentic AI. Or better yet, just “agentic.” In the frigid back conference halls of the Mandalay Bay convention center, past the food court, and up the escalator banks, the word “agentic” […]

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Workology Article: Q&A With Nicole Roberts

Posted on September 9, 2025September 9, 2025 by 3Sixty Insights Editorial Team and Nicole Roberts

This interview is part of Workology’s HR spotlight series, where they highlight influential HR leaders who are shaping the future of work through bold ideas and real-world impact. For this post, they spoke with Nicole Roberts, 3Sixty Insights Analyst,  Founder and […]

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Video: When Cost-Cutting Kills Customer Experience

Posted on September 8, 2025September 3, 2025 by Nicholas Biron

In this video, Nicholas Biron of 3Sixty Insights draws a sharp contrast between the in-store experience of legacy retailers and the seamless efficiency of online shopping. What starts as a simple school shopping trip quickly becomes a lesson in why […]

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Video: Why Independent Research Creates Defendable Customer Stories

Posted on September 4, 2025September 3, 2025 by Nicholas Biron

In this video, Nicholas Biron underscores the real power of independent, third-party research in marketing. While vendors often publish their own case studies, these pieces rarely carry the depth or credibility needed to influence buyers—or withstand scrutiny. Nicholas explains how […]

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Analyst Insight: Accountants & Bankers – The Unexpected HR Allies Helping SMB Payroll and Compliance

Posted on September 2, 2025September 2, 2025 by Dylan Teggart and Mark Feffer

Introduction For many small and mid-sized businesses, there’s no such thing as an “HR department.” Budgets are tight, margins are slim, and every hire must quickly and directly contribute to growth or business operations. Typically, SMBs handle HR in one […]

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Infographic: Why HR Teams Spend 70% of Their Time on Admin – And How SMBs Can Break Free

Posted on August 28, 2025August 28, 2025 by 3Sixty Insights Editorial Team and Dylan Teggart
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Research Note: The Hidden Costs of Being the HR Hero – How SMBs Use isolved to Turn Compliance Headaches into Strategic Growth

Posted on August 25, 2025August 25, 2025 by Dylan Teggart and Mark Feffer

Running the financial side of a small and mid-sized business (SMB) is complex enough, but adding workforce management, benefits, and compliance to the mix stretches capacity even thinner. For many SMBs, hiring a full-time HR professional is simply financially out […]

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Recent Publications

  • Webinar: Everyone’s an Analyst Now. Is Anybody Analyzing? | November 12, 2026 @ 1pm Eastern
  • Reworked Article: HR Tech Vendors May Be Right About AI Agents, but Buyers Don’t Trust Them Yet
  • Beyond the Feature Race: Why HCM Vendors Need to Rethink Differentiation
  • Analyst Insight: Takeaways From My Recent Webinar with Insperity
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