Mark’s guest is 3Sixty Insights’ Dylan Teggart. As you’d expect, as an analyst Dylan tracks a lot of vendors and talks to a lot of customers about their use of AI and technology, specifically in HR. They are going to talk about how non-technology people can approach AI, educate themselves about it, and guide it through the purchasing process. And more, on this edition of PeopleTech. Listen to the full podcast here: 3Sixty Insights’ Dylan Teggart on How to Evaluate AI
In this episode of GTM Innovators, host Kyle James sits down with Sheri Otto, founder and CEO of Growth Lane Strategies, to explore the evolving role of AI, behavioral science, and demand generation in modern go-to-market (GTM) strategies. As businesses struggle to connect content to revenue, Sheri shares her expert insights on how AI can go beyond just content creation to drive real engagement, improve segmentation, and optimize the customer journey. From identifying high-intent buyers to leveraging AI for strategic decision-making, this conversation is packed with actionable takeaways for marketers, sales teams, and product leaders looking to elevate their GTM motions. Tune in to discover how AI is reshaping demand generation and why the best-performing companies are embracing it as a strategic growth partner—not just […]
Today’s business landscape, marked by rising costs, increasing labor expenses, compliance demands, and global disruptions, has left many businesses struggling to stay efficient and profitable. In response, executives are pressuring sales teams and seeking cost-cutting measures. What’s often overlooked is the potential for Human Resources (HR) to drive profitability through initiatives that align with business goals by valuing the organization’s people. When HR works in tandem with executive leadership and integrates with the overall business strategy, the resulting consonance supports both people and the bottom line. The Modern Time of HR Until recently, HR’s role was mainly administrative rather than strategic — providing a compliance perspective, headcount, or administering payroll and benefits, but rarely driving organizational decisions. However, the COVID-19 pandemic deeply impacted the HR […]
In this episode of the GTM Innovators Podcast, host Kyle James sits down with John Marcus III, founder of Fractional Ventures, to explore the cutting-edge intersection of AI and sales. John introduces the transformative concept of AI Qualified Leads (AIQL), dives into the power of bespoke data for uncovering non-obvious customer insights, and shares why context is the cornerstone of successful AI implementations. Packed with actionable advice and forward-thinking perspectives, this conversation is a must-listen for anyone looking to elevate their sales strategy and embrace the future of go-to-market innovation. Subscript to GMT Innovators Series on the following platforms: SoundCloud: https://soundcloud.com/research-859405782 YouTube: https://www.youtube.com/playlist?list=PLsoV6fwX4cpGR2Hg98rc1e1k2-cOqCbhb Spotify: https://open.spotify.com/show/1gvDzcl0jxpPIfu9WYu6U4 iHeartReadio: https://iheart.com/podcast/258127960/ Pandora: https://www.pandora.com/podcast/gtm-innovators/PC:1001097038 iTunes: https://podcasts.apple.com/us/podcast/gtm-innovators/id1790738579 Amazon: https://music.amazon.com/podcasts/1b000615-31cc-49dd-a5d8-f80d5098bf2d/gtm-innovators Transcript: Kyle James 00:00 Kyle, welcome to another episode of the GTM innovators by […]
Recent Research: Market Alert: Paychex Sees Synergies and Upmarket Growth Potential in Paycor Acquisition The acquisition could create a “1 + 1 = 3” scenario. Where Paychex focuses on small businesses while Paycor pursues both SMBs and mid-market companies with a headcount of up to 2,500 workers. Case Study: HRIS Challenges in Global Growth and Mergers Merging HR systems during global growth is no easy feat, especially in highly regulated industries like mining. Nutrien, formed from the merger of two mining giants, faced the challenge of unifying disparate HR platforms into a scalable, efficient system. After a thorough evaluation, they selected SAP SuccessFactors, prioritizing functionality and cultural alignment. The phased implementation delivered impressive results: $7M in cost savings, enhanced compliance, and improved employee retention. Nutrien’s […]
In this episode of GTM Innovators, I sit down with Mike Redbord to explore how AI is transforming customer success and support. From leveraging automation to streamline operations to the evolving role of CS professionals, Mike shares insights on balancing technology and human connection in modern B2B SaaS. Subscript to GMT Innovators Series on the following platforms: SoundCloud: https://soundcloud.com/research-859405782 YouTube: https://www.youtube.com/playlist?list=PLsoV6fwX4cpGR2Hg98rc1e1k2-cOqCbhb Spotify: https://open.spotify.com/show/1gvDzcl0jxpPIfu9WYu6U4 iHeartReadio: https://iheart.com/podcast/258127960/ Pandora: https://www.pandora.com/podcast/gtm-innovators/PC:1001097038 iTunes: https://podcasts.apple.com/us/podcast/gtm-innovators/id1790738579 Amazon: https://music.amazon.com/podcasts/1b000615-31cc-49dd-a5d8-f80d5098bf2d/gtm-innovators Transcript: Kyle James 00:00 Hello, hello, hello. Welcome to another episode of GTM innovators by 3Sixty insights. I’m your host, Kyle James, and today we have Mike Redbord, who is going to talk to us about all things Customer Success and Support and how it relates to the modern GTM teams and B to B. SAS, […]
Hosted by Kyle James, this podcast dives deep into the world of B2B SaaS, featuring conversations with experts in go-to-market strategies. With over 15 years of experience across customer success, sales, marketing, and more, Kyle brings a wealth of knowledge and a passion for storytelling to every episode. In this Season, he will tackle five key questions shaping the future of B2B SaaS: How are AI and automation transforming teams? What’s the impact of AI-powered personalization on the customer journey? How are companies leveraging big data to enhance decision-making and experiences? What roles do integrations and cloud platforms play in scalability? How critical is omnichannel communication for retention and CX? Each week, we’ll learn from innovators who share their successes, challenges, and lessons learned. Tune […]
In the ever-evolving world of B2B SaaS, organizations face both exciting opportunities and daunting challenges. With over 14,000 software vendors offering tools designed to empower go-to-market (GTM) teams, it’s more critical than ever to understand which strategies, tools, and processes drive success. For these reasons, I am thrilled to be collaborating with 3Sixty Insights in launching a new research focus on Go-To-Market in the B2B SaaS industry. With this focus in mind, I’d like to share my questions from my draft Research Agenda and priorities for 2025. These questions to research are informed by conversations with industry experts and an extensive review of hundreds of B2B SaaS company websites and their offerings. We are in the last stages of finalizing it over the coming weeks. […]
Upcoming Events: HR Executive Webinar: Aligning the Path Forward – How Talent Intelligence Brings HR and Business Strategy Together | December 11th, 2024 @ 1pm Eastern Misalignment between talent strategies and business objectives creates barriers to achieving both employee satisfaction and organizational success. Join us for an exclusive look at new research on the real impacts of HR-business misalignment, featuring insights from industry experts. We’ll explore how AI-driven talent intelligence can bridge these gaps, highlighting real-world examples of companies aligning talent strategies to support broader business goals. Discover how a cohesive approach can transform employee experiences and drive greater organizational impact. Recent Research: Benchmark Report: HR Misalignment Costs You More Than You Think – Here’s Why It Matters A staggering 82% of HR leaders report […]
Misalignment with Business Strategy among 82% of HR Leaders Leads to Trillions in Annual Losses Executive Summary This report, created by 3Sixty Insights in collaboration with Eightfold AI, explores the misalignment between HR leaders and business strategies and the short-term and long-term issues that result from it. 3Sixty Insights partnered with Eightfold to deploy two surveys: An HR Leader Survey taken by 500 HR leaders, VP level and above, at companies with 5000+ employees across six countries. An Employee Survey including/covering 1200 respondents who are employed full or part-time across six Our findings show a high recurrence (82%) of misalignment in businesses where HR departments are not in lockstep with the overall business. This was exemplified primarily in three areas: Business strategy development and execution […]
An alternative look at the adoption strategy to implement new systems to users: design for them Imagine this… You are a busy employee who needs to complete an important transaction, let’s say to get paid on time. You don’t know which system to use, or where to find it. You don’t have time to read lengthy job aids, watch boring videos, or attend tedious training sessions. You don’t care about the change management process, the end-user expectations, or following the process. You just want to get things done. What if you could… Instead of wasting your time and energy on figuring out the system, you could just go to a user portal and enter your transaction request. No need to log in, navigate, search, or […]
The News SAP has agreed to acquire WalkMe, a San Francisco-based company whose products help employees and consumers use technology by overlaying cues and automation on top of enterprise applications and websites. The agreement results from the companies’ three-year partnership, which has seen WalkMe’s tools implemented on SAP SuccessFactors, Ariba and Concur. At $14 per share, the agreement boosts WalkMe’s valuation to $1.5 billion. It also represents a 45% premium over the company’s stock price just before the announcement. Although WalkMe has a respectable balance sheet, that’s a fair amount of money for a business that generated subscription revenue of about $250 million in its last fiscal year. Total revenue for 2023 was $267 million. In February, the company estimated it would earn revenue of […]
What You Need to Know For decades, HR departments have been repositories of vast amounts of employee data. Even so, much of that data’s transformative power has remained locked away due to a lack of resources, operational pressures, and difficult-to-use analytic technology. However, that is changing rapidly. Executive teams understand the direct business impact of better people analytics, and HR teams are under pressure to deliver insights that shape organizational strategy. Still, the best path to delivering the necessary analytics is sometimes obscure, and only some HR and IT teams clearly understand where to start. Data is often housed in many different systems, which may not communicate well or at all. More problematic is a need for more consistency in data across those systems. Data […]
ORLANDO, Fla. — SAP has agreed to acquire digital adoption platform vendor WalkMe for $1.5 billion. The acquisition was unveiled on Day 2 of the SAP Sapphire conference. WalkMe, based in Tel Aviv, Israel, provides a software platform that can help employees understand and use enterprise applications more effectively. SAP expects to integrate WalkMe into its portfolio of applications that aids companies through transformations from on-premises systems to cloud systems ready to support technologies such as AI. That portfolio already includes Signavio, which SAP acquired in 2021, for understanding business processes; and LeanIX, which SAP acquired in 2023, for understanding an IT application architecture as a whole. The WalkMe platform sits on top of an organization’s IT applications layer and determines where users might experience […]
Pete and Julie unveil and tour the newly published Payroll Profession Confidence Index (PPCI)! The first-of-its-kind sentiment analysis dedicated to the payroll profession shares insights into the current state of the profession, the health of payroll operations globally, and how executives can best champion and invest in payroll for increased value and impact. Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome, everyone to a very special episode of HR and Payroll 2.0. I’m Pete Tiliakos. As always, I’m joined by the legendary Julie Fernandez. Welcome, Julie. Julie Fernandez 00:16 Thanks, Pete. We’re always trying new stuff. So yeah, let’s just take […]
Upcoming Events Webinar: Strategies for Productivity, Talent Fit, and Business Performance | June 4th @ 9:30am PST Pamela Stroko, a seasoned HCM Leader with over 20 years of experience, has excelled in developing strategies that enhance employee experiences, drive productivity, and foster compelling cultures. In this Thought Leaders webinar, we’ll explore best practices in HCM leadership, the cost of inefficiency, the importance of talent fit and development, and unlocking employee potential to achieve extraordinary performance. isolved Connect | October 7 – 9, 2024 Join Pete Tiliakos, as he speaks at the upcoming isolved Connect user conference in Orlando, FL October 7 – 8, 2024. Register on the isolved Connect website: https://www.isolvedconnect.com/ The full event agenda can be found here: https://www.isolvedconnect.com/agenda Recent Research Research Agenda: Workforce […]
Technology is changing at an exponential pace, and words like “AI,” “machine learning,” and “large language models” are becoming commonplace in the HRIS lexicon. It’s essential to have an honest moment about what we can expect from these technologies to separate the fads from reality. From my recent discussions in the HR tech space, it’s evident that everyone sees the potential of AI and technological breakthroughs. Still, the importance of a balanced perspective is consistently reinforced. This entails recognizing the transformative power of new technology while acknowledging its current limitations. It’s about balancing the thrilling prospects of the future and anchoring these aspirations in the practical realities of what new technology can deliver. This balance is vital to steer clear of potential pitfalls and establish […]
After a quick update from the road and Pete’s recent attendance at the UKG analyst event in Las Vegas, Pete and Julie opine and share their experiences from the 42nd Annual Payroll Congress in Nashville, TN…the Super Bowl of Payroll! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:08 Welcome, everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos. And as always, I’m joined by the legendary Julie Fernandez. Welcome, Julie. Julie Fernandez 00:15 Thanks, Pete. Pete Tiliakos 00:16 Yeah, good to be here. We are fresh off of the conference trail. Julie Fernandez 00:21 That’s right. What used to […]
On this special marketplace news update, Pete and Julie take a break to opine on a long list of HR and payroll technology marketplace news and updates shaping recent headlines! They dive into analyst events and innovation updates, product announcements, acquisitions, divestitures, and other newsworthy events, sharing their POVs and insights on the impact and potential for each, including key updates from Workday, ADP, UKG, Alight Solutions, Deel, Cornerstone, and more! Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome everyone to another episode of HR and Payroll 2.0. I’m Pete Tiliakos as always, I’m joined by the legendary Julie Fernandez. Welcome, […]
Recently, Alight announced that it had agreed to sell its payroll and professional services business to H.I.G. Capital for up to $1.2 billion. Much of the focus on the Alight split continues from the lens of its heritage benefits business which will retain the Alight brand and continue its strategy for growth of its WorkLife® platform and portfolio of health, retirement, wellbeing, and leave administration. Meanwhile, significant market-leading business is being apportioned to the “NewCo” that human resource, payroll, and information technology leaders need to understand. Typically overshadowed by the better known and promoted benefits business, the NewCo business accounts for roughly one-third ($1 billion+) of the total Alight revenue and a bit less than half (~8,000) of its total 18,000 global employees. Estimated at […]