Payroll

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Market Alert: Unlocking Hiring Efficiency: Paychex’s New AI Recruitment Tool for SMBS

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The News Paychex recently launched Paychex Recruiting Copilot, an AI-assisted recruiting tool for small- and medium-sized businesses (SMBs) and HR professionals. In partnership with Findem, Paychex Recruiting Copilot allows customers to quickly find appropriate talent instead of relying solely on passive recruiting methods. Paychex Recruiting Copilot analyzes potential employees through a natural-language search engine to produce a list of qualified individuals for open positions. It identifies those candidates based on hiring requirements, job descriptions, and filters such as job title, location, skills, experience and industries. Based in Redwood City, Calif., Findem seeks to improve recruiting outcomes by enhancing the data employers use in their search for candidates. The company maintains a data lake of people and company data, that it combines with AI-based capabilities to […]

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Monthly Research Recap | September 2024

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Recent Research: Research Note: Enriching the Relationship: Insurance Brokers, Their Customers, and HCM Solution Vendors In this report 3Sixty Insights will explore the changing nature of the relationship between insurance brokers and their customers as the demands from customers evolve and the range of financial service and consulting offerings from large brokers grow to match. We met with leaders from three of the nation’s largest brokers, and with leadership from isolved, a human capital management (HCM) solution vendor who works closely with brokers to meet the expanding needs of businesses. Recent Articles: How Insurance Brokers Are Evolving to Meet the Changing Needs of Businesses in a Rapidly Shifting Landscape As businesses face rising healthcare costs, compliance challenges, and increasing employee expectations, insurance brokers are evolving […]

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How Insurance Brokers Are Evolving to Meet the Changing Needs of Businesses in a Rapidly Shifting Landscape

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The recent Advisory Services Research published by isolved paints a fascinating and revealing picture of industries in a state of rapid change. Whether those advisory services are being offered by banks, financial advisors or accounting businesses, the pressure to deliver more value, more fully, is clearly visible in the responses. However, it is perhaps the insurance broker industry that is facing the greatest pressure to adapt most rapidly. Brokers often support the insurance advisory needs of small- and medium-sized businesses, in many cases their clients having less than 200-300 employees. Yet as these businesses themselves come under increasing pressure from relentlessly and rapidly changing employee expectations to an explosion in complexity for compliance and legislation, so they in turn are leaning more and more heavily […]

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The Shift to Cashless Tips and What It Means for Workers

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Recently, I came across a feature that caught my attention—Dayforce’s new cashless tip functionality, which is integrated into their Dayforce Wallet. In a world that’s rapidly moving toward cashless transactions, the tradition of cash tips is starting to fade. This change is significant, especially for tipped workers who have historically relied on cash for immediate, untaxed earnings. Let’s be real: for many in the service industry, cash tips have long provided a bit of relief from the tax burden. When you’re barely scraping by, that extra bit of cash—off the books—can feel like a lifeline. Whether it was for a sandwich on the way home or a drink after a long shift, cash tips offered something immediate and untouchable by the taxman. For decades, this […]

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Maximizing Private Equity Performance: The Role of PEOs in Strategic Human Capital Management

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Private equity (PE) firms face several challenges in their quest for high-potential investments, including rising capital costs, extended holding periods, and economic unpredictability. However, an often-overlooked factor in their evaluations of their portfolio companies is the importance of effective human capital management. The success of most companies is intricately tied to the presence of skilled and talented employees. In 2024, this is becoming more crucial than ever, especially as the best employees look towards companies that value employee well-being. A study by FTSE Russell found that companies focusing on effectively managing their human capital have significantly higher productivity, revenue, and profitability, with revenue-per-employee growth nearly double the average rate. These can be untapped gains for a new acquisition, especially given the higher attrition rates during […]

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Research Preview: Challenges of Building the Employee Experience

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Practice Area Perspective: Workforce Management In 2024’s labor market, running an HR organization has become much more than just doing the basics. While successfully executing the basic functions of HR and Finance is essential, more can be done to improve the employee experience and deepen trust in an organization. In the words of HR leader Kamal Pradhan, “Keeping the lights on is not enough today. The new normal is what more can we do to step up our game.” Employers are under more pressure than ever to provide a positive employee experience. Failure to do so could result in poor retention, a bad reputation, and loss of productivity. Recognizing the need for employee retention from day one, workforce management (WFM) has become more crucial than […]

#HRTechChat: Navigating Global Payroll Challenges with Remi Champeix

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Rémi Champeix is a global payroll transformation lead with over 15 years of experience. His expertise includes global payroll strategy, process design, governance frameworks, and system implementations. He is adept at simplifying payroll landscapes, centralizing tasks, and managing vendor relationships. Rémi sits down with Dylan Teggart for this HRTechChat, and they discuss Rémi’s passion for enabling people, simplification, and inclusive leadership. Rémi also addresses the challenges of EU tax compliance and discusses emerging payroll models and the limitations of AI in the European market. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/7hXSgrFWXwvJqPbnKunztv SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c Pandora: https://www.pandora.com/podcast/3sixty-insights/PC:1000613511 PlayerFM: https://player.fm/series/3sixty-insights Instagram: https://www.instagram.com/3sixtyinsights/ Pocket Casts: https://pca.st/iaopd0r7 blubrry: https://blubrry.com/3sixtyinsights/ Castbox: https://castbox.fm/channel/id4113025 ivoox: https://www.ivoox.com/en/perfil-3sixty-insights_a8_listener_25914379_1.html Podchaser: https://www.podchaser.com/podcasts/3sixty-insights-1718242 Pocket Cast: https://pca.st/iaopd0r7 Deezer: https://www.deezer.com/us/show/3029712 Listen Notes: https://www.listennotes.com/podcasts/3sixty-insights-3sixty-insights-DgeU6AW42hn/ TUNE IN: https://tunein.com/podcasts/Business–Economics-Podcasts/3Sixty-Insights-TechChat-p1529087/ PodBean: https://www.podbean.com/podcast-detail/9nugf-1e0a27/3Sixty-Insights-Podcast Audacy: https://www.audacy.com/podcast/3sixty-insights-hrtechchat-1ccab […]

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Case Study Vignette: Streamlining HR Operations for Growth – Calibre Scientific’s Strategic Partnership With Insperity

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Fostering a highly innovative small business or start-up can require a visionary founder, a great product, and substantial investment, but it is predicated on having the right workforce supporting it with top talent and expertise to drive continued success. However, when most entrepreneurs start their businesses, they don’t envision being bogged down in the HR administrative details. They want to remain hyper-focused on advancing their products and achieving growth milestones. At Calibre Scientific, CEO Ben Travis needed a solution to alleviate the burden of HR and payroll, allowing him to focus on his business strategy and execution. His company was growing, and it needed help to maintain this growth trajectory without the people side of the business falling off the rails. For firms like his […]

#HRTechChat: Ray Walker on Navigating Contingent Workforce Compliance and the Future of Work

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In today’s workforce landscape, Ray Walker stands out as a leading expert in contingent workforce compliance. A seasoned professional who ensures compliance with both general and immigration laws, Walker’s primary focus is maintaining business integrity while adhering to complex regulations. Contingent workers, defined as non-standard, off-payroll employees engaged on a project basis, have become a significant part of the labor market, constituting one-fifth of the UK labor market. Walker categorizes contemporary workers into three main types: traditional full-time employees, gig workers, and professional service providers. Each group faces unique legislative challenges, especially in a globalized economy where misclassification and multi-jurisdictional issues are common. Walker’s expertise is precious in navigating these complexities, ensuring businesses remain compliant without hindering operational efficiency. His insights into the future of […]

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Monthly Research Recap | June 2024

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Recent Research: Case Study: Transforming HR Operations: Kendall Hunt’s Journey to Modernization and Efficiency Kendall Hunt Publishing partnered with isolved to modernize their outdated, manual HR systems. By incrementally implementing isolved’s HCM solutions, they automated payroll, benefits onboarding, and timekeeping, significantly reducing errors and workload. This transformation enabled the HR team to focus more on enhancing employee experience and engagement, reflecting Kendall Hunt’s commitment to their employees. Case Study Vignette: Transforming Recruitment – One Non-Profit’s Journey to Building the Best Onboarding NLETS, a U.S.-based non-profit providing secure access to law enforcement information, transformed its recruitment and onboarding process under the leadership of HR Manager Suzanne Church. Facing outdated, manual systems and long wait times, Suzanne partnered with HCM platform vendor isolved to implement an automated, […]

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Case Study: Transforming HR Operations: Kendall Hunt’s Journey to Modernization and Efficiency

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What You Need to Know As businesses grow over time there is a natural tendency to focus investment and innovation on the core, business-critical systems. Whether that’s product design and development, market reach, customer service and support, or even financial management, when there is a clear line between investment and business outcome, that tends to be where the budget goes. HR departments, and their HCM technology systems, are often regarded as non-strategic and operational in nature: important, but not core to the execution of business strategy. More problematic still, HR leaders often struggle to gather the necessary data from disparate and disconnected systems in order to present a compelling business case for additional investment. As a result, HR systems and processes can be left behind, […]

#HRTechChat: Connecting Technology and Employee Experience with Kamal Pradhan

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Kamal Pradhan is a seasoned HR professional with a diverse background in entertainment, oil, gas, and mining. He’s currently Vice President of HR Technology and Operations at Signify Health. On this #HRTechChat, Kamal shares his wealth of experience and knowledge with Dylan Teggart, discussing how to connect the dots between technology and the employee experience. Some of Kamal’s key takeaways include creating empathetic HR organizations backed up by action, building trust by getting the basics right, and creating HR tech ecosystems that understand a business and focus on the end-to-end for employees. Our #HRTechChat Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/3sixty-insights/id1555291436?itsct=podcast_box&itscg=30200 Spotify: https://open.spotify.com/show/7hXSgrFWXwvJqPbnKunztv SoundCloud: https://soundcloud.com/user-965220588 YouTube: https://www.youtube.com/channel/UC6aDtrRPYoCIrnkeOYZRpAQ/ iHeartRadio: https://www.iheart.com/podcast/269-3sixty-insights-78293678/ Amazon Music & Audible: https://music.amazon.com/podcasts/7e7d809b-cb6c-4160-bacf-d0bb90e22f7c Pandora: https://www.pandora.com/podcast/3sixty-insights/PC:1000613511 PlayerFM: https://player.fm/series/3sixty-insights Instagram: https://www.instagram.com/3sixtyinsights/ Pocket Casts: https://pca.st/iaopd0r7 blubrry: https://blubrry.com/3sixtyinsights/ Castbox: https://castbox.fm/channel/id4113025 ivoox: https://www.ivoox.com/en/perfil-3sixty-insights_a8_listener_25914379_1.html Podchaser: https://www.podchaser.com/podcasts/3sixty-insights-1718242 Pocket […]

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Case Study Vignette: How One New England Law Firm Helped Eliminate Paperwork in HR, Become More Efficient and Still Improve The Employee Experience

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The Problem with Paper Many human resource (HR) departments still deal with the challenge of moving the day-to-day process for engaging employees off traditional and inefficient paper-based approaches to more modern, digital systems. HR, payroll, and benefits professionals often find themselves fighting tides of paperwork that not only slow them down but introduce expensive and difficult-to-remedy errors. Yet modern human capital management (HCM) platforms offer exactly that promise – the ability to not only eliminate errors in such critical tasks as payroll processing and benefits enrollment, but also to automate and accelerate many of the daily tasks facing HR departments, freeing them up to focus on building a more transformative and engaging employee experience. The Journey of Obermayer Rebmann Maxwell & Hippel When Sara Busch […]

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Press Release – Analyst Firm 3Sixty Insights Launches Partnership With WorkforceAI.News

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BOSTON (June 12, 2024) – 3Sixty Insights Inc., a leading research and consulting firm, and WorkforceAI.News, a news service providing news and insights about the use of AI and technology by HR functions, announced a partnership under which they will jointly produce and publish industry media products and analysis. Under the agreement, 3Sixty Insights will spearhead business development efforts for WorkforceAI, while the media company incorporates 3Sixty’s intelligence and analysis into its editorial package. Mark Feffer, editor and publisher of WorkforceAI, has joined 3Sixty Insights as a contributing analyst. “Our partnership with WorkforceAI will allow 3Sixty Insights to reach a wider range of industry leaders,” said 3Sixty Insights Founder and CEO Nicholas Biron. “Plus, working Mark Feffer’s insights into our line of products and services […]

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Anatomy of a Decision: Dayforce: A Solution for Multi-Jurisdictional Payroll Compliance Challenges

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What You Need to Know Location-based salaries have become a contentious topic recently as the global COVID-19 pandemic precipitated mass relocations. However, for human resources (HR) professionals, there is more to this topic than pay equity and differing costs of living. The compliance story becomes exponentially more complicated when varying locations are involved. Tax rates, pay rates, state and local regulations differ, and the list goes on. This is not just a challenge but a real area of vulnerability for a business with a traveling workforce, as mistakes can have costly and time-consuming consequences. The potential for costly and time-consuming mistakes is high, and payroll managers must be vigilant to protect their employees. Dayforce in Profile Dayforce is a global HCM company founded in 2008 […]

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Case Study: CLEAN Cause Switches to Paycor For Efficiency, Time Savings, And Improved Customer Service

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Not your average beverage provider, CLEAN Cause was founded by Wes Hurt after he had seen firsthand the impact of drug and alcohol addiction on the lives of Americans. Now, the company, headquartered in Austin, Texas, distributes a variety of caffeinated Fair Trade tea beverages and electrolyte packets nationwide, attracting active-lifestyle consumers seeking alternative organic products. Fifty percent of CLEAN Cause’s net profits or 5% of net revenues — whichever is greater — funds CLEAN Kickstarts, a housing initiative that bridges the gap between rehab and reintegration, providing support and structure for people in early recovery. In addition to promoting sober living in a safe environment, CLEAN Cause hires employees in recovery, empowering their journey toward a clean start and inspiring others with their resilience […]

#HRandPayroll20: A Tour of the Payroll Profession Confidence Index With Pete Tiliakos & Julie Fernandez

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Pete and Julie unveil and tour the newly published Payroll Profession Confidence Index (PPCI)! The first-of-its-kind sentiment analysis dedicated to the payroll profession shares insights into the current state of the profession, the health of payroll operations globally, and how executives can best champion and invest in payroll for increased value and impact. Our HR & Payroll 2.0 Series is also available as a podcast on the following platforms: Apple iTunes: https://podcasts.apple.com/us/podcast/hr-payroll-2-0/id1643933833 Spotify: https://open.spotify.com/show/10HlnoTCwGPVQEtUHNcCWl?si=197255cea5e949be Audacy: https://www.audacy.com/podcast/hr-payroll-20-aa809 Scribd: https://www.scribd.com/podcast-show/649858828/HR-Payroll-2-0 Podbean: https://www.podbean.com/pw/dir-ur5np-280b3e Transcript: Pete Tiliakos 00:00 Welcome, everyone to a very special episode of HR and Payroll 2.0. I’m Pete Tiliakos. As always, I’m joined by the legendary Julie Fernandez. Welcome, Julie. Julie Fernandez 00:16 Thanks, Pete. We’re always trying new stuff. So yeah, let’s just take […]

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Research Note: The Value of Professional Employer Organizations as Strategic Growth Engines in Private Equity

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Myths and Misconceptions of PEOs and How They Can Bring Value to Businesses Private equity (PE) firms are laser-focused on maximizing profits with time-to-value standing as a key marker for successful portfolio investments. PE firms seek to engage with businesses that will deliver the high potential, performance, and revenue they look for to bring value to their investments. In a dynamic market, PE firms face mounting pressure to deliver returns. They must navigate the challenges of rising capital costs, longer holding periods, and economic uncertainty. One of the often-underestimated challenges impacting private equity is nurturing and empowering the ‘people side’ of their portfolios. In today’s hyper-competitive marketplace, fostering a highly innovative and differentiated business requires more than a visionary founder, a great product, and investment. […]

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Monthly Research Recap | May 2024

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Upcoming Events Webinar: Strategies for Productivity, Talent Fit, and Business Performance | June 4th @ 9:30am PST Pamela Stroko, a seasoned HCM Leader with over 20 years of experience, has excelled in developing strategies that enhance employee experiences, drive productivity, and foster compelling cultures. In this Thought Leaders webinar, we’ll explore best practices in HCM leadership, the cost of inefficiency, the importance of talent fit and development, and unlocking employee potential to achieve extraordinary performance. isolved Connect | October 7 – 9, 2024 Join Pete Tiliakos, as he speaks at the upcoming isolved Connect user conference in Orlando, FL October 7 – 8, 2024. Register on the isolved Connect website: https://www.isolvedconnect.com/ The full event agenda can be found here: https://www.isolvedconnect.com/agenda   Recent Research Research Agenda: Workforce […]

#HRTechChat: Streamlining Payroll with Tiffani Gray’s Expert Insights

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Tiffani L. Gray brings over 20 years of experience to this #HRTechChat, where she speaks to Dylan Teggart about lessons learned, collaborative teams, and conversational AI. Currently, she holds the position of Payroll Manager at Riverside Health System, overseeing payroll for 11,000 employees. Tiffani’s impressive career includes working in payroll for the state of Virginia and serving as the Director of Membership of the Hampton Roads Chapter of PAYO (2020-2021 Past President) and Secretary of the Virginia Statewide Payroll Conference Board. Her outstanding contributions were recognized in 2022 when she was awarded the prestigious Payroll Professional of the Year by the VA Statewide Conference. In May of the same year, she was inducted into PAYO’s National Speaker Bureau and accepted as a Contributing Writer for […]