Organizations have spent years investing in Human Capital Management (HCM) technology to automate processes, improve HR compliance and support employees. Yet many continue to struggle with extracting meaningful value from those investments. The recent 3Sixty Insights Benchmark Report, Why half of businesses want to […]
#HRTechChat: Rick Torrence on Treating AI Like Electricity
In this episode of #HRTechChat, Dylan Teggart (Principal Analyst, 3Sixty Insights) is joined by Rick Torrence—Chief Sales Officer at PrismHR with over 35 years of experience across the payroll and HCM industry for a conversation about what happens once AI […]
Monthly Research Recap | August 2026
Upcoming Events HR Technology Conference & Exposition | October 20 – 22, 2026 Join the 3Sixty Insights team as they attend the upcoming HR Technology Conference & Exposition | October 20 – 22, 2026 at the Mandalay Bay in Las […]
HR Technology Conference & Exposition | October 20 – 22, 2026
Join the 3Sixty Insights team as they attend the upcoming HR Technology Conference & Exposition | October 20 – 22, 2026 at the Mandalay Bay in Las Vegas. To register or learn more about the conference you can visit the […]
Analyst Insight: PrismHR Live 2026
Sitting one mile high above sea level was the entrance to PrismHR’s 2026 customer conference, PrismHR LIVE, in Denver, Colorado. The setting seemed appropriate for a company that sets lofty goals for itself. When I was first formally introduced to […]
Case Study: From Paper to a Unified Experience – How NYC’s Salz Group Modernized HR with Harri & ADP
“HR is more than ‘Fill out these forms and don’t get into trouble,’” said Justin Hall of Salz Group on his ethos and approach to leading a bustling HR organization. In November 2024, Justin Hall was hired to expand the […]
Monthly Research Recap | July 2026
July was an incredibly productive month for the team at 3Sixty Insights, and before we highlight some of our recent research publications, we wanted to share a few company updates. Welcoming Robert Mattson to the Research Team In July, we […]
Infographic: PrismHR – Turning Client Graduation into Long-Term Growth
This infographic explores how PrismHR helps Professional Employer Organizations (PEOs) and Human Resources Outsourcing (HRO) providers retain growing clients by creating a structured “graduation” path from full-service PEO to hybrid and self-service HCM, rather than losing customers as their business […]
Analyst Insight: The HRO Graduation Opportunity
Why Losing Clients is a Choice, Not an Inevitability & How Providers Can Retain SMB Clients Through Every Stage of Growth For small and mid-sized businesses (SMBs), Professional Employer Organizations (PEOs), Administrative Services Organizations (ASOs), and Payroll Service Bureaus (PSBs) […]
Research Note: The Highs & Lows of AI Deployments
In August 2025, MIT issued the bold claim that 95% of AI pilots are failing. In a report called The GenAI Divide: State of AI in Business 2025 by MIT’s Project NANDA, they observed that organizational learning gaps were causing […]
Infographic: The Case for Service-Enabled HCM
This infographic highlights key findings from 3Sixty Insights’ benchmark research, completed in partnership with Insperity, on the growing importance of service-enabled HCM. The research reveals that while organizations continue to invest in HR technology, only 13% fully utilize their HCM […]
Closing the Frontline Technology Gap: How UKG Is Rethinking the Employee Experience
Frontline work has typically run on thin, disconnected infrastructure. A bulletin board in the breakroom, a coffee-stained notice on the lunch table, a paycheck stub, or a supervisor’s memory. Recent conversations with Gaby Contreras, Jaclyn Aiken, Dan Wolman, and Greg […]
Benchmark Report: Why Half of Businesses Want to Invest in Service-Enabled HR That Actually Works
HR technology alone isn’t enough. New research from 3Sixty Insights reveals why organizations continue to struggle with HR technology adoption, customer support, and compliance—and why nearly half are willing to pay more for better service. Based on a survey of […]
Monthly Research Recap | June 2026
Recent Research: Case Study Vignette: Two Days to Two Hours – How Italian Fiesta Pizzeria Used the Insperity HRCore™ Solution to End Its Payroll Struggles Italian Fiesta Pizzeria, a fourth-generation family business operating five locations and employing 160 workers, transformed […]
Infographic: When HR Software Stops Working
This infographic explores a common challenge facing growing organizations: recognizing when their HR and payroll software no longer supports evolving business needs. Through the experience of Italian Fiesta Pizzeria and its adoption of the Insperity HRCore™ solution, the infographic illustrates […]
Case Study Vignette: Two Days to Two Hours – How Italian Fiesta Pizzeria Used the Insperity HRCore™ Solution to End Its Payroll Struggles
Christine Mikulec of Italian Fiesta Pizzeria is a fourth-generation pizzeria owner-operator in and around Chicago. Founded by her great-grandfather in 1947, the tavern-style pizzeria business was taken over by Christine, her siblings, and her cousins from her parents in early […]
Infographic: Why Service-Driven HR Tech is the Ultimate ROI for SMBs
This infographic case study highlights a broader lesson for small business owner-operators: the value of HR technology is determined less by feature depth and more by the quality and accessibility of human support. It follows Conor Schmidt, owner of a […]
Infographic: How Bob’s Truck Care Got Four Hours Back
This infographic highlights how Bob’s Truck Care, a third-generation family business in Texas, transformed a time-consuming payroll process that consumed four to six hours each week. Faced with manual tax filings, limited accessibility, and compensation complexities that outgrew their existing […]
Case Study Vignette: From Chaos to Clarity – How Tier One Physical Therapy Traded Hold Music for Headspace
Physical Therapist Conor Schmidt is co-owner and CEO of SAS Physical Therapy dba Tier One Physical Therapy, based out of four locations in Rhode Island. In addition to his duties as owner, CEO, and chief physical therapist, Schmidt also found […]
Case Study Vignette: From a Full Day to 15 Minutes – How Bob’s Truck Care Reclaimed Its Week
Not far from the warm waters of the Gulf of Mexico, Fred Floyd Jr. owns and operates his third-generation family business, Bob’s Truck Care, along with his wife and parents. Started by his grandfather in 1975 in Pasadena, Texas, Bob’s […]









